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Giraffe - South Bank
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
Lunch menu - all dishes £6.95
From set lunch menu
A Breakfast meal, hot drink, or juice £6.50
From the Happy Brekkie menu
App didn’t work but service was good. Very affordable option for breakfast.
The food was delicious and the price was great. The staff were very accommodating and friendly.
Thoroughly enjoyed my meal at Giraffe, the Eat out to help out scheme meant the meal was great value for money.
Also the atmosphere on south bank made for a very lovely evening being able to sit outside alongside the river Thames.
The service was quite slow, some of my food was cold, I would have asked them to redo it but it probably would have taken forever and I had a train to catch, as it was I had missed the train. The reason for it being good value for money was because of eat out to help out and I didn't pay full price, otherwise I would say for what you get it's not worth it at all.
It was very pleasant - the staff observed all the necessary regulations
All good quick polite service from the waiters although the waitress had such a high pitched sing song voice I thought she might explode
Location is easy to get to either walking or via public transport.
Menu was good including children's menu. Food came very quickly and was delicious. Would eat there again.
Very welcoming, lovely food and amazing smoothies!
Booked online for outdoor seating for 4 when we arrived we were told that because we booked online that outdoor seating wasnt available to book ooline?? and we would have to wait until a table became available!! Why give the option to book outside eating when it’s not available when you arrive ?? We were then told we could sit And eat inside where it is nicely air conditioned, when we got inside it was almost as hot as a sauna so we said we would sit inside and have drinks until a table outside became available of which we were old would be about 15 mins. . We then sat at our table for over 10 minutes waiting for someone to take our order for drinks as the app wasn’t working, and we still had to get up and find someone to serve us . Half an hour after our booking time we had to ask someone again if our table was ready when we were swiftly told yes we will clean a table for you! We then sat down outside to eat After about 35 minutes into our joking time. . The food was ok although some vegan options were disappointingly not available which limited the menu for some. We enjoyed the visit but we probably would not recommend it to others due to the lack of service we were given. Thanks
Amazing service, child friendly and awesome food!
Sat outside in the sunshine and had lovely burger - Chilli Chicken and Smokey Beef. Plenty of free water and ice, which went well with the house rose wine.
Glorious brownie and ice cream - yummeeee!
Good food & service but need to up their Covid game.
All staff we dealt with were excellent. Our food was prompt, hot & tasty. No complaints there. Normally that's all I'd need to say, but these are not normal times.
Tables were cleaned between customers & had a card put on them to show which had been cleaned. Our issue, however, was that only 1 member of staff wore a mask & no customers did. Other restaurants have all staff masked & encourage customers to wear theirs until seated. Not doing so is worrying.
Can only use card- shortened menu- staff took for ages, rude staff.
Lovely to be eating out again. Felt safe. Fantastic offer
Staff friendly and attentive.
If you are worried about going to restaurants because of Covid you really have no reason to at Southbank. They were cleaning constantly and all staff were wearing PPE.
Food was lovely and quick to come out.
We had a great time during our lunch visit on Saturday. It was my daughters birthday and you looked after her and us very well.
Had a lovely time celebrating my birthday.
Food is awful. Dirty cutlery & dishes. Sweet flies galore. Food was dry & very distasteful and badly presented.
The staff are lovely, all coivd guidelines followed, booked table beforehand, tables spaced out well. Food really nice, good kids menu, recommend a trip
Relaxed and friendly restaurant with great selection of food and cocktails at reasonable prices. All Post-Covid protocols in place and worked well.
All round great service without any fuss.
we both had the vegan burger and chips, which was nice
They were amazing, even if when we take the table they suppose to close already the kitchen they give us an amazing service.
We enjoyed our time at Giraffe. We were able to sit outside in the sun. We were happy with the food and drinks. Polite staff members. Clean environment. No complaints.
Service was good but the food was extremely average, best described as airport food.
The service is great considering the social distancing but the food isn’t great. Burger was very dry and the chicken rice bowl was good but half greens
Don’t bother with dessert and the don’t expect churros as not available at just this one location!
It was great! The food came out so quick, COVID restrictions weren’t bad at all it was actually a lot quieter so that was great. Staff were very accommodating, even tho everything can be on the app. Will definitely go again
A very good place to eat before or after attending an event in one of the South Bank venues.
As it was a friends birthday, I requested if the team could bring out a dessert with a candle- I thought this was a nice touch but they also did not charge us for it, even though I was willing to pay, which was unexpected so a nice touch. The service here is always great!
A great visit as always - great food, great atmosphere, good servers.
Ordered two big brunches and both were freezing, as if they’d been cooked and left on the side for 5 mins before coming out. Very disappointed ☹️
It was good. Good location in the South bank centre. Staff could be happier. Food good, tasty could be presented a little better for the price. But all in all nice place
Quick, friendly service. Very loud, hard to make conversation heard.
The new menu is much improved, service is quick and family friendly. Reasonable value for this part of London.
Food had to be sent back because it was cold. Manager was shouting to staff he needed to get tables cleared and people out while we were eating! One drink did not arrive at all . Plate for dessert had bits of other food on not clean . Was very busy but plenty of staff to cope!
Food was not hot enough, table was dirty. Staff were friendly and helpful but did not agree with the added on gratuity
Super speedy service! Food tasted good. Range of choices.
The food at this branch of giraffe was very poor. Burgers on stale buns, half a hard pizza for the kids and warm lettuce on top of cold broccoli.
We really like Giraffe and it’s our “go-to” place for date night. We’ve noticed on our last 3 or 4 visits that the portions are getting smaller and smaller. It’s a bit disappointing. We might have to try and find another regular restaurant if this continues. It’s very noticeable to us.
Lovely staff, tasty food (just could have been a wee bit bigger). Really enjoyed
Giraffe - South Bank does offer delivery in partnership with Deliveroo and Uber Eats.
Giraffe - South Bank is rated 3.9 stars by 246 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.