Giraffe - South Bank

Giraffe - South Bank reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Adam

   Yorkshire3 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   The smell from the toilets near our table was unbearable and really ruined our dining experience. Everytime a fellow diner opened the toilet doors, the smell gusted across our table.
   

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2. Z

   Zoe

   Hertfordshire1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great setting for people watching. Good varied menu, staff were helpful and knowledgeable.
   

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3. R

   Renee

   London2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Awful gluten free experience. Website has a good gluten free menu which lured us in to a false sense of security. Arrived to be told fries were unavailable, as was the rodeo burger which is on the gluten free menu online. Would not swap out fries for plain tortilla chips for my autistic & coeliac child. Gluten free “meals” are the same price but you get the burger only with no side.
   

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4. J

   Jill

   London9 reviews

   3.0

   Dined on 16 April 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Worst Caesar salad I’ve ever had but cheaper than most places so that’s probably why. A Caesar salad should NOT be padded out with piles of shredded cabbage - that’s just penny pinching. I’d rather have paid more and had a proper Caesar salad.
   

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5. J

   Julie

   Warwickshire14 reviews

   4.0

   Dined on 14 April 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great experience, quick service & big choice on the menu
   

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6. K

   Kerrie

   London1 review

   1.0

   Dined on 14 April 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   The food was fine for what you paid. The service however was shocking - we booked a table and in the notes wrote that we had a buggy that we needed to use and we would also need a highchair. When we arrived it felt like we were a complete inconvenience even though we booked and I’d stated in the booking about the buggy and highchair. The fact that there is a 12.5% service charge when you don’t actually have any service as it’s all ordering is done via an iPad is ridiculous and on the iPads there is no option to remove it. The small amount of service we did receive was being shown to the table, the menus being given to us and that was it. They also walked over to the table to take our menus before we had even ordered our food. The experience was not good at all and we will not be returning in a hurry.
   

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7. N

   Nakul

   Buckinghamshire1 review

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Both chicken dishes (burger and kebab) overcooked and rubbery
   

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8. A

   Angela

   Edinburgh1 review

   5.0

   Dined on 27 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great value for money, brilliant staff, clean, quick service, not crammed, fantastic for children - and adults!
   

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9. J

   Julian

   London9 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location and friendly, helpful staff. Child friendly restaurant with a menu to suit all tastes. Great service and delicious food and drinks. Excellent Sunday Brunch venue.
   

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10. P

    Peanut

    Surrey2 reviews

    4.0

    Dined on 22 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Good food, efficient service, an enjoyable early evening
    

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