This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Giraffe - South Bank

3.9
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250 reviews
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£25 and under
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Fusion / Eclectic

Top tags:

Casual
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres. Often a queue but it moves quickly.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Extra space between tables

Offers

Lunch menu - all dishes £6.95

Jul 8, 2020-Sep 8, 2020·Mon-Fri 12:00-16:00

From set lunch menu

A Breakfast meal, hot drink, or juice £6.50

Jul 8, 2020-Sep 8, 2020·Mon-Fri 07:00-11:45

From the Happy Brekkie menu

What 250 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
4.0
service
3.8
ambience
3.7
value
Noise · Moderate
74% of people would recommend it to a friend
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LB
LeviB
London
1 review
Dined 2 days ago
Overall5food5service5ambience5

Nice, lively atmosphere with colourful decor. Food cooked well and service was friendly and helpful.

FF
FrancesF
Kent
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

A truly fabulous place to eat with fantastic staff

GB
GaryB
Manchester
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent food service and location for a breakfast

f
foodlover
London
5 reviews
Dined on 5 August 2020
Overall3food3service3ambience3

Standard chain

OT
OpenTable Diner
London
1 review
Dined on 5 August 2020
Overall4food4service4ambience4

App didn’t work but service was good. Very affordable option for breakfast.

J
Jade
London
1 review
Dined on 4 August 2020
Overall5food5service5ambience5

The food was delicious and the price was great. The staff were very accommodating and friendly.

LC
LauraC
London
2 reviews
Dined on 4 August 2020
Overall4food5service4ambience5

Thoroughly enjoyed my meal at Giraffe, the Eat out to help out scheme meant the meal was great value for money.
Also the atmosphere on south bank made for a very lovely evening being able to sit outside alongside the river Thames.

MB
MrsBjr
1 review
Dined on 4 August 2020
Overall3food2service3ambience4

The service was quite slow, some of my food was cold, I would have asked them to redo it but it probably would have taken forever and I had a train to catch, as it was I had missed the train. The reason for it being good value for money was because of eat out to help out and I didn't pay full price, otherwise I would say for what you get it's not worth it at all.

N
Newbie
London
2 reviews
Dined on 4 August 2020
Overall5food4service3ambience3

It was very pleasant - the staff observed all the necessary regulations

CR
CatherineR
1 review
Dined on 4 August 2020
Overall5food5service4ambience5

All good quick polite service from the waiters although the waitress had such a high pitched sing song voice I thought she might explode
Food great

J
Joanne
1 review
Dined on 3 August 2020
Overall4food4service4ambience4

Location is easy to get to either walking or via public transport.
Menu was good including children's menu. Food came very quickly and was delicious. Would eat there again.

KT
KatharineT
London
1 review
Dined on 3 August 2020
Overall5food5service5ambience5

Very welcoming, lovely food and amazing smoothies!

T
Tania
1 review
Dined on 31 July 2020
Overall3food3service2ambience4

Booked online for outdoor seating for 4 when we arrived we were told that because we booked online that outdoor seating wasnt available to book ooline?? and we would have to wait until a table became available!! Why give the option to book outside eating when it’s not available when you arrive ?? We were then told we could sit And eat inside where it is nicely air conditioned, when we got inside it was almost as hot as a sauna so we said we would sit inside and have drinks until a table outside became available of which we were old would be about 15 mins. . We then sat at our table for over 10 minutes waiting for someone to take our order for drinks as the app wasn’t working, and we still had to get up and find someone to serve us . Half an hour after our booking time we had to ask someone again if our table was ready when we were swiftly told yes we will clean a table for you! We then sat down outside to eat After about 35 minutes into our joking time. . The food was ok although some vegan options were disappointingly not available which limited the menu for some. We enjoyed the visit but we probably would not recommend it to others due to the lack of service we were given. Thanks

OT
OpenTable Diner
London
1 review
Dined on 31 July 2020
Overall5food5service5ambience5

Amazing service, child friendly and awesome food!

R
Robin
London
1 review
Dined on 31 July 2020
Overall5food4service5ambience4

Sat outside in the sunshine and had lovely burger - Chilli Chicken and Smokey Beef. Plenty of free water and ice, which went well with the house rose wine.
Glorious brownie and ice cream - yummeeee!

OT
OpenTable Diner
London
5 reviews
Dined on 30 July 2020
Overall4food4service4ambience4

Good food & service but need to up their Covid game.

All staff we dealt with were excellent. Our food was prompt, hot & tasty. No complaints there. Normally that's all I'd need to say, but these are not normal times.

Tables were cleaned between customers & had a card put on them to show which had been cleaned. Our issue, however, was that only 1 member of staff wore a mask & no customers did. Other restaurants have all staff masked & encourage customers to wear theirs until seated. Not doing so is worrying.

CH
CydneH
London
1 review
Dined on 27 July 2020
Overall1food1service2ambience1

Can only use card- shortened menu- staff took for ages, rude staff.

JH
JaneH
1 review
Dined on 27 July 2020
Overall5food5service5ambience5

Lovely to be eating out again. Felt safe. Fantastic offer

SD
StephanieD
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Extremely organised.
Staff friendly and attentive.
If you are worried about going to restaurants because of Covid you really have no reason to at Southbank. They were cleaning constantly and all staff were wearing PPE.
Food was lovely and quick to come out.
Highly recommend

MO
MelanieO
1 review
Dined on 25 July 2020
Overall4food4service5ambience5

We had a great time during our lunch visit on Saturday. It was my daughters birthday and you looked after her and us very well.

TW
TaniaW
London
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Had a lovely time celebrating my birthday.
Thank you

S
Siana
London
1 review
Dined on 23 July 2020
Overall1food1service2ambience1

Food is awful. Dirty cutlery & dishes. Sweet flies galore. Food was dry & very distasteful and badly presented.

SN
ShellyN
London
1 review
Dined on 22 July 2020
Overall5food5service5ambience5

The staff are lovely, all coivd guidelines followed, booked table beforehand, tables spaced out well. Food really nice, good kids menu, recommend a trip

S
Soph
Washington DC
1 review
Dined on 17 July 2020
Overall4food4service5ambience4

Relaxed and friendly restaurant with great selection of food and cocktails at reasonable prices. All Post-Covid protocols in place and worked well.

OT
OpenTable Diner
London
1 review
Dined on 17 July 2020
Overall5food5service5ambience5

All round great service without any fuss.

l
vipleafy211
London
16 reviews
Dined on 15 July 2020
Overall4food4service4ambience4

we both had the vegan burger and chips, which was nice

KM
KlauMZ
1 review
Dined on 12 July 2020
Overall5food5service5ambience5

They were amazing, even if when we take the table they suppose to close already the kitchen they give us an amazing service.

RZ
RachelZ
London
2 reviews
Dined on 12 July 2020
Overall4food4service4ambience5

We enjoyed our time at Giraffe. We were able to sit outside in the sun. We were happy with the food and drinks. Polite staff members. Clean environment. No complaints.

TL
TL123
1 review
Dined on 10 July 2020
Overall2food2service4ambience3

Service was good but the food was extremely average, best described as airport food.

L
vipLiam
London
61 reviews
Dined on 7 July 2020
Overall3food2service5ambience4

The service is great considering the social distancing but the food isn’t great. Burger was very dry and the chicken rice bowl was good but half greens
Don’t bother with dessert and the don’t expect churros as not available at just this one location!

C
Ciaren
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

It was great! The food came out so quick, COVID restrictions weren’t bad at all it was actually a lot quieter so that was great. Staff were very accommodating, even tho everything can be on the app. Will definitely go again

SC
StephenC
1 review
Dined on 11 March 2020
Overall4food5service5ambience4

A very good place to eat before or after attending an event in one of the South Bank venues.

OT
OpenTable Diner
1 review
Dined on 6 March 2020
Overall5food4service5ambience4

As it was a friends birthday, I requested if the team could bring out a dessert with a candle- I thought this was a nice touch but they also did not charge us for it, even though I was willing to pay, which was unexpected so a nice touch. The service here is always great!

JS
JSulie
London
1 review
Dined on 1 March 2020
Overall5food5service4ambience5

A great visit as always - great food, great atmosphere, good servers.

A
Aaron
London
1 review
Dined on 29 February 2020
Overall2food1service3ambience3

Ordered two big brunches and both were freezing, as if they’d been cooked and left on the side for 5 mins before coming out. Very disappointed ☹️

OT
OpenTable Diner
1 review
Dined on 27 February 2020
Overall4food4service4ambience3

It was good. Good location in the South bank centre. Staff could be happier. Food good, tasty could be presented a little better for the price. But all in all nice place

E
Elise
1 review
Dined on 22 February 2020
Overall4food4service4ambience3

Quick, friendly service. Very loud, hard to make conversation heard.

RC
RichardC
London
1 review
Dined on 22 February 2020
Overall4food4service4ambience4

The new menu is much improved, service is quick and family friendly. Reasonable value for this part of London.

AC
AlexandraC
1 review
Dined on 18 February 2020
Overall1food1service1ambience1

Food had to be sent back because it was cold. Manager was shouting to staff he needed to get tables cleared and people out while we were eating! One drink did not arrive at all . Plate for dessert had bits of other food on not clean . Was very busy but plenty of staff to cope!

PE
PaulE
London
1 review
Dined on 17 February 2020
Overall3food3service4ambience3

Food was not hot enough, table was dirty. Staff were friendly and helpful but did not agree with the added on gratuity

FAQs

Giraffe - South Bank does offer delivery in partnership with Deliveroo and Uber Eats.

Giraffe - South Bank is rated 3.9 stars by 250 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.