Giraffe - South Bank

4.1
308 reviews
£25 and under
Fusion / Eclectic
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres. Often a queue but it moves quickly.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Extra space between tables
What 308 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.1
service
4.0
ambience
3.9
value
Noise · Moderate
82% of people would recommend it to a friend
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RN
RN1969
London
14 reviews
Dined on 13 December 2020
Overall3food4service3ambience4

Staff were very welcoming and friendly.
Menu had a lot of choice although the drinks list lacks any information on what is suitable for vegans.
Service was a tad lacking, we never got offered desserts or coffee & it took a while to get someone’s attention to get the bill.

TT
TTRockstar
London
1 review
Dined on 13 December 2020
Overall3food5service2ambience4

Nice meal, value is always an issue on the south bank so not really their fault, service was really poor, surly and unhelpful. But I think this was our particular server and not in evidence amongst the other staff.

KG
KevinG
London
2 reviews
Dined on 13 December 2020
Overall4food4service4ambience2

Busy but good food and nice place to stop off for a coffee and a snack.

DW
DonnaW
1 review
Dined on 11 December 2020
Overall4food3service4ambience4

Christmas turkey dry and lukewarm, sweet potato fries dry and lukewarm. Tasted and felt as if they had been sitting around for a while. Accompaniment really tasty - red cabbage, bacon and fillings in burger bun. Overall OK and good value for money but wouldn’t have again
Love giraffe as great range of choice on menu. Not expensive. Easy to book outdoors table. Service OK but a bit slow but we were there at busy time.
In spite of negative comments will definitely go again

PM
PeterM
London
1 review
Dined on 10 December 2020
Overall4food4service4ambience4

Very nice experience. The setting right next to the Thames is great.

KG
KevinG
London
2 reviews
Dined on 8 December 2020
Overall5food5service5ambience4

Very nice venue to have a coffee and a meal in, despite the COVID-19 restrictions. I was there at 10:30am and it was very quiet. The service was exceptional, and my meal came remarkably quickly. The food tasted very nice, and was well cooked and pretty hot, given the cold weather. Portions were generous for a breakfast/brunch. The coffee was also excellent.
The staff were friendly and efficient, and produced the bill very quickly when asked.
In all, a lovely venue right by the South Bank Embankment, and well worth stopping off at for a single or family meal.

S
Sebastian
Cornwall
1 review
Dined on 5 December 2020
Overall5food4service5ambience5

Brilliant service. Good food. Lovely buzzy atmosphere

OT
OpenTable Diner
London
2 reviews
Dined on 5 December 2020
Overall4food4service4ambience4

This late lunch appointment was booked as it was a convenient location for our 2 tours of London spaces out throughout the day.

The variety of food/drink on the menu was very good & posed a selection headache for me.

The atmosphere, ambience & service was fantastic

CM
CharlotteM
London
1 review
Dined on 5 December 2020
Overall5food5service5ambience5

We had a fantastic lunch, food was lovely fast and good quality. Very family friendly

G
Gemma
London
1 review
Dined on 4 December 2020
Overall4food4service4ambience4

Great food, great service, very happy - thank you!

CB
CharlotteB
London
1 review
Dined on 31 October 2020
Overall5food5service5ambience5

Excellent customer service by the whole team on what was a difficult night, Halloween. The staff did an amazing job, keeping all of the customers safe and ensuring that everyone had a good evening. Well done to all.

HP
vipHard2Please
London
13 reviews
Dined on 31 October 2020
Overall3food3service2ambience2

Seated on a table labelled "clean and ready to use" which we then cleaned ourselves using hand sanitiser and napkins. Scanned a QR code on the table and ordered and paid for food ourselves. Waitresses brought the food and drinks over but "service charge" was a bit fiery for the level of service we received. Food wasn't great, some of it cold, some overcooked. Bit disappointed really. Kids enjoyed the crayons....

H
Hayleyj
Los Angeles
1 review
Dined on 31 October 2020
Overall3food2service3ambience4

Food was tasty but not piping hot. Didn’t help that the weather was awful and we were sat by the door so it got cold quickly.

A
Anonymous
London
1 review
Dined on 30 October 2020
Overall4food4service5ambience4

The food was really nice but I felt the portions could have been a bit bigger given the price. Overall I'd recommend.

L
Lukaku678
London
1 review
Dined on 29 October 2020
Overall3food4service1ambience3

The staff took over 30 mins to take our order - However, I understand it was a busy night.

LH
LisaH
1 review
Dined on 27 October 2020
Overall2food1service3ambience3

Tapas starters a huge disappointment. All fried and with same dip. Very badly done.
Very noisy in the restaurant

EM
EmaM
1 review
Dined on 26 October 2020
Overall4food4service4ambience4

Had a good experience here during half term it was busy but we expected that, we tried to order our food on the app But after waiting for our drinks for some time we checked with the waiter and it hadn’t registered but they were very quick to come over and take our order in person. We then tried to pay when leaving on the app but that too wouldn’t work so pay the old-fashioned way!

JB
JessicaB
London
6 reviews
Dined on 26 October 2020
Overall5food4service5ambience5

We had a bottomless brunch sat outside, were shown to our table and the heated lamps were great, roaring hot though but the guys turned them down so we were kept warm but not boiling. Bottomless prosecco was definitely bottomless as we only had to ask for a top up once. Food tasty and quick service.
Would definitely choose Giraffe Southbank for a bottomless brunch again.

A
Actorlee
Hertfordshire
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

Great service and great place would
Definitely go again x

G
Gigi
London
1 review
Dined on 24 October 2020
Overall5food4service5ambience4

Staff are amazing. Food is well priced as are the drinks.

CN
CamillaN
London
1 review
Dined on 24 October 2020
Overall3food2service5ambience4

Everything feels rather deep fried / greasy / stale. I ordered food for my daughter and I have to say the food for children was really sub-par with no focus on health as all the food was (as mentioned before) really greasy. Ended up only giving her a little fruit and then fed her when we got home.

However the location, staff and ambience was great it’s just such a shame the food let it down so much.

AM
AmyM
London
1 review
Dined on 23 October 2020
Overall3food4service2ambience3

Normally I love giraffe but this was not a great experience. We were having dinner for my birthday and chose giraffe because you could book outdoors. The food was fine but the service was not great - we were made to feel like an inconvenience and that it was annoying to have to serve guests rather than feeling welcomed.

OT
OpenTable Diner
London
2 reviews
Dined on 23 October 2020
Overall4food3service3ambience4

Food was okay, we ordered a chicken starter - it was pink and cold in the middle. The manger told me he could change it but it wasn’t raw.

h
hyltz23
London
1 review
Dined on 17 October 2020
Overall1food1service1ambience1

Food was poor - not fresh - lacked taste and flavour. Had to send back.

Mango sorbet looked like frozen yogurt- had to send back

C
Croutons
London
1 review
Dined on 14 October 2020
Overall5food5service5ambience5

We were looked after so well by the staff. The vegan options were great (they used to be more but obviously with COVID, I understand they have to have a reduced menu. Even so, it's great to have proper vegan options). My non vegan friend went for the veggie options which she was equally pleased with. We had a table at the window offering nighttime views of South Bank lit up with pretty lights. The staff were attentive without being annoying, the restaurant are obviously being COVID safe and the atmosphere was warm and welcoming. It was the perfect place to catch up with a friend and have great food and great wine in a great atmosphere. Thanks, everyone!

TM
TheresaM
London
1 review
Dined on 11 October 2020
Overall4food4service4ambience4

The restaurant was good with good service and food quality.
I definitely recommend it to my friends and family

M
Mitesh
London
1 review
Dined on 11 October 2020
Overall4food5service4ambience4

Breakfast was lovely. Coffee was great. Service was average, not very friendly or inviting.

GG
GillGams
London
2 reviews
Dined on 10 October 2020
Overall3food3service4ambience4

Staff on the floor were polite, courteous and efficient. Food was great except we had to send some food back due to it arriving cold. The atmosphere was great and we’d felt safe as people were spaced out - until a staff member seated a party of 3 right behind us and I was back to back with a stranger. There were plenty of other free tables. If you’re not worried about being seated too close to people then it’s a lovely place. We won’t be going back for a while though....

DH
DeeH
London
3 reviews
Dined on 10 October 2020
Overall3food2service3ambience2

Food wasn’t that great to be honest. Ok for burgers 🍔 though. Not much available in terms of drinks.

LF
vipLisaF
London
1 review
Dined on 10 October 2020
Overall3food2service2ambience4

4 of us went to lunch at Giraffe on Saturday. The waitress who served us was quite abrupt and hardly welcoming. It felt like we were annoying her by being there. The food was okay - I ordered the nachos but they were quite disappointing. Overall a pleasant experience but if I were going to South Bank for lunch again it won’t be here.

H
Hairbear
1 review
Dined on 10 October 2020
Overall5food5service5ambience3

I had the veggie brunch which had a very tasty vegan sausage, and the avocado smash was so good with just the right amount of chilli kick

OT
OpenTable Diner
London
1 review
Dined on 9 October 2020
Overall5food5service5ambience5

Partner and I had dinner

KC
KateC
London
3 reviews
Dined on 7 October 2020
Overall5food5service5ambience4

Staff were so helpful and really went out of their way to make us and our children feel welcome

FM
FreddieMercury
London
3 reviews
Dined on 4 October 2020
Overall5food4service5ambience4

Love the accommodating services from the waiters and the chef kitchen staff. Good to be remembered and given extra requirements, just so grateful for getting a good warm sage meal to eat with friends on a Sunday night so 'late' these days/in this climate time we're in atm! Sunday evening last customers Southbank London Sunday 4th October 2020

IS
IdaS
London
1 review
Dined on 3 October 2020
Overall3food2service3ambience2

The food was average in taste. Presented well and good portion sizes. We were seated in a booth right next to another table, so they were back to back with us. Seems to defeat the point of being otherwise decent with covid procedures, if you’re set right next to other people, even though the restaurant wasn’t full. Staff were very friendly, with exception of one. Overall, it was an ok experience. Don’t reckon I’ll go back.

JS
JontyS
London
1 review
Dined on 3 October 2020
Overall2food1service4ambience3

Roof was leaking right on our table and food seemed to be microwaved as it was cold in parts and piping hot in others.

KC
KarenC
London
3 reviews
Dined on 2 October 2020
Overall4food4service4ambience4

Another good experience at the Southbank Giraffe ,good ,friendly service, good food ,reasonable prices

CH
ClaireH
London
3 reviews
Dined on 27 September 2020
Overall4food4service5ambience4

Really nice great for kids. Helpful staff. Busy though, definitely book

MC
MonaC
London
1 review
Dined on 26 September 2020
Overall1food1service3ambience2

Not a great place to eat out. Not sure why it is so popular as food is like canteen food

C
Charlotte
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

Everyone and everything was perfect! We will definitely return! Thank you!

FAQs

Giraffe - South Bank does offer delivery in partnership with Deliveroo and Uber Eats.

Giraffe - South Bank is rated 4.1 stars by 308 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.