Giraffe - Swindon
Giraffe Feel Good Christmas: 2 courses £15.95 / 3 courses £18.95
Book your party before the 27th November and receive a free upgrade to 3 courses and a free glass of prosecco for all. To secure your booking the party organiser will be required to provide their credit card details. £5 per person will be charged only if the booking is cancelled within 48 hours, or in the event of a no show. If there are any amendments required for your booking please allow us at least 24 hours notice. No discount or promotions to the Christmas menu.
Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service. For bookings over 20 diners, please contact the restaurant directly to check availability.
Valid For: 4 - 20 people
Starts: 6 November 2019
Ends: 31 December 2019
Availability: Sun 10:00-18:00
Food was delicious, I gave up trying to figure out what was gluten free , need a proper GF paper menu! Friendly staff, miss loved it.
I booked our table for 3:30 and arrived at 3:10 to a pretty much empty restaurant, we were give our menus as soo as we sat down we waited 30 minutes until someone took our drinks order to which we were ready to order our food, I asked for a starter on the menu which I was told wasn’t available I then chose an alternative, I then ordered my main which I was told that was out of stock too. It may have been nice to tell us what was unavailable when we sat down. I told csame promt and was hot and not to be faulted. Our mains came and our starters were not cleared and was left on the table while we ate our mains. My real disappointment was the toilets, they definitely hadn’t been cleaned for at least a week, water stains on the mirror, dust and grime on the floors and the sill on the back of the toilet was coated in dust and grime. My daughter wanted to use the toilet and we resulted in walking out the restaurant to use the customer toilets in the outlet centre which was much much cleaner. We then got our bill which had to be altered due to charging us to much. This was our first visit to Giraffe and was our children’s choice for an end of summer holidays treat and we will not be rushing back.
We always love eating at Giraffe with our daughter, who is 3. The staff are always very accommodating and we love that they take children into account, bringing her meal out first, providing toddler sized cutlery and making her feel just as welcome.
Our first visit to a giraffe restaurant, the meeting at the front desk was most unwelcome, we explained that we had booked online, to which we had a shoulder shrug to. The menu was given to us with no explanation, when the food came it was very small quantities, with my chicken burger being only a single goujion not a whole breast. The children should have had a free gift but again nothing was given. We left very disappointed and still hungry.
Really nice food and drinks for all ages. Perfect for a break from shopping.
We had told the restaurant that it was my 11 year old daughter’s birthday and they really went the extra mile, putting up a Happy Birthday banner before we arrived and adding a candle to her dessert. Very good service!
I took my partner for the Father’s day breakfast. Kids didnt get hash browns, even though was included with the meal they chose. I didnt get any vine tomatoes with my salmon and scrambled eggs, again, it was on the menu with it. After we asked for it, it took a while. At the end they charged £1.50 for the hash browns which were part of the meals
Everything was fine except that we had booked two tables for a teenage birthday celebration but the restaurant had no knowledge or record of the booking!
Generally good, service was polite. We asked to be moved to padded seats, even though we booked we were assigned hard seats but we were able to move. Desserts were expensive for what you get. Drinks were good. Food very good but some portions could be a little bigger. Didn't like service charge being added as I prefer to give a cash tip, I was a waiter once and we always preferred cash. Credit card tips are heavily taxed which is unfair. And it seems presumptuous to add it without asking. Overall 4 out of 5 stars. I would eat here again.
We had a lovely meal, great friendly service. Thank you!
Good service, very friendly staff. Breakfast was of a good standard. Good overall experience.
There was a 10% service charge added to the bill for the 2 of us which was a surprise as we were not aware of this.
Great food choice and speedy service (office team lunch hour!) Impressed with the response for allergy sufferers.
We thoughely our lunch at Giraffe Swindon Outlet Village. EveryThing was perfect.
Would recommend your restaurant to anyone.
From the moment we entered the doors it was a
The food was so freshly cooked.
All the staff were so kind and gave us a good service, well more than good excellent.
Will definitely use again.
Visited with friends. Varied menu to suit most needs. Very efficient service. Food was very tasty and enjoyable. Came out boiling hot. Would fully recommend and will visit again.