This restaurant added safety precaution details

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Giraffe - Swindon

4.2
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55 reviews
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£25 and under
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Fusion / Eclectic

Top tags:

Casual
Coming Soon!!!!!! When Reopened for Dine in Guests

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Extra space between tables

Offers

Brunch Dish and Bottomless Prosecco £22.95pp

Oct 12, 2020-Mar 12, 2021·Daily 11:00-14:30

Brunch Dish and Bottomless Prosecco £22.95pp

What 55 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
3.9
ambience
3.9
value
Noise · Moderate
84% of people would recommend it to a friend
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L
Lh55
1 review
Dined 2 days ago
Overall1food2service1ambience1

Well so where do I start, I will need to make a complaint to be honest
We arrived at the restaurant at about 10 to 10 for a table booked for 10 and understood because restaurant didn’t open till 10 o’clock we would be waiting out side in the outlet however the assistant decided to tell us we had a 10 minutes wait twice? Now we are not stupid and understood this
Also the manager I’m guessing hard to tell because the staff have no uniform and all liked quite casual came through the shutter door twice and asked for us to mind out the way one it’s rude mind out the way and two we were not in the way as common sense you wouldn’t stand in doorway where staff were turning up for shift
So we sit down order drinks takes ages to arrive at table left on side and the food was very poor breakfast was cold again left on side for a while the fried egg was horrible over cooked and very hard mushrooms were greasy
Sorry would not recommend

JD
JaneD
Oxford
1 review
Dined on 17 October 2020
Overall4food4service3ambience3

Food was good, and service was very quick. The only 2 things were the waitress nearly knocked sons glass of coke over with the small tablet strapped to her wrist 😢 And who serves a latte in a glass with no handles, ridiculous as too hot to even touch let alone hold .

AS
AshS
1 review
Dined on 11 October 2020
Overall5food5service5ambience5

Absolutely spot on - food, service, all exactly how it should be.

k
karenw
Berkshire
1 review
Dined on 9 October 2020
Overall4food4service4ambience2

Decent food, but insisted on us eating in the external part despite inside being empty.

BH
BellaH
1 review
Dined on 1 October 2020
Overall5food5service5ambience5

Lovely atmosphere despite the circumstances and very helpful server! Will be visiting again soon.

DW
DavidW
Gloucestershire
1 review
Dined on 27 September 2020
Overall5food5service5ambience5

Good food and great to see them open again. Attentive and friendly staff.

PM
PatriciaM
Gloucestershire
1 review
Dined on 27 September 2020
Overall5food5service5ambience5

Friendly, helpful staff, fab food, safe environment

VA
VellanA
Gloucestershire
1 review
Dined on 25 September 2020
Overall5food5service5ambience4

Loved our breakfast, the team was outstanding. No judgement, just great food and great service.

l
louisel
1 review
Dined on 19 September 2020
Overall3food3service3ambience2

Overall, not great, forgot one of our sides, chicken was gresely... service was fair, then a mess up with bill

JH
JeffH
1 review
Dined on 15 September 2020
Overall5food5service5ambience5

Haven’t been out much since lockdown, mainly due to people who have no concept of social distancing. Booking on line was easy and staff were friendly helpful and very welcoming. Food and service was great and felt safe and at ease in the restaurant.

MC
MichalC
Gloucestershire
2 reviews
Dined on 26 August 2020
Overall2food2service1ambience3

Not happy at all added table service without my knowledge.

Simply not happy with the service recieved 3 times had to check my bill.

EM
EmmelineM
Oxford
1 review
Dined on 21 August 2020
Overall5food5service5ambience4

Great food and service. We will definitely return again

SK
SallyK
1 review
Dined on 19 August 2020
Overall3food3service4ambience3

We took advantage of the 50% Eat Out Offer and enjoyed our meal, however I feel that the full prices of the meal are a little high based on the portion sizes and standard of food. My son had a burger meal and whilst he enjoyed it, he only had a burger and a small portion of chips, no salad or other side dishes and I think that the normal price for this is way too high.
As we made use of the 50% offer we did pay the service charge however we were not happy that this was added to the bill and a note stating that this was optional - I don't think that it should have been on there. We would normally leave a tip as the service was good, but when it is on the bill already I feel that you are made feel that you have to pay it otherwise it looks bad on you.
Overall the food was good but not out of this world.

CM
ClaireM
London
1 review
Dined on 19 August 2020
Overall3food2service3ambience2

Went for breakfast and initially told there was no bacon so we ordered a drink and were going to leave. Was then told a delivery had arrived. Pancakes were really stodgy and would never order again !! Asked for a latte which turned up half full with froth, asked to top it up for me came back about a mm more than when I sent it back!!! Really bad experience!!! If this was the first time I’d been there I’d never go back!!!

KJ
KellyJ
Gloucestershire
1 review
Dined on 18 August 2020
Overall5food5service5ambience5

Had a lovely meal at Giraffe, staff were very professional and the atmosphere was very good.

HD
HDS80
Belgium
2 reviews
Dined on 18 August 2020
Overall4food5service4ambience4

Nice food, good service and enough space around to keep a distance. I don’t like that they automatically add a service charge. The prices are already higher than other chain restaurants and I don’t think a service charge should be added automatically.

OT
OpenTable Diner
Oxford
2 reviews
Dined on 18 August 2020
Overall5food5service5ambience5

Excellent customer service

CS
CSAM
Gloucestershire
2 reviews
Dined on 17 August 2020
Overall5food5service5ambience5

Great service, given a choice of where to sit, service was very quick, food was also quick! And we went on an eat out to help out day, too! Will be back!

K
Kyle
1 review
Dined on 14 August 2020
Overall5food5service4ambience4

The ambience and service is rated lower because of the times we are in. The staff were still very helpful and polite.
We really enjoyed our visit and food

PC
PC2802
1 review
Dined on 12 August 2020
Overall4food3service3ambience4

Went for Eat out to Help out, so really pleased with the price. Service was really good, however a couple of times staff members weren't wearing their face visors when serving which was a bit worrying, however I'm not sure of individual circumstances so can't be too critical there. Food was good, however the halloumi and falaffel burger was pretty dry and dense, glad I asked for sauce!
Nice atomshphere, tables pretty spaced out

BB
BeeB
1 review
Dined on 11 August 2020
Overall5food5service5ambience5

The food was amazing and the staff were very friendly.

AB
AmyB
Gloucestershire
1 review
Dined on 11 August 2020
Overall5food5service5ambience5

Good service, good food, adequate social distancing

SK
StephanieK
Gloucestershire
1 review
Dined on 10 August 2020
Overall5food5service5ambience5

Excellent service. Needed to change an order and not a problem. Reduced menu still with plenty of choice.

LF
LucyF
London
1 review
Dined on 10 August 2020
Overall5food5service5ambience4

The avocado smash and coco loco smoothie was delicious!

RB
RichieB
Gloucestershire
1 review
Dined on 10 August 2020
Overall3food1service4ambience4

The breakfast seemed very expensive for what arrived.Firstly the cooked breakfast I had was ok but the eggs were not runny and the toast which it was meant to be was not toasted at all! My husband had the blueberry & banana pancakes which were ok but hardly any blueberry compote so they were very dry - disappointing.

G
Garry01793
Gloucestershire
24 reviews
Dined on 6 August 2020
Overall3food3service3ambience3

Food was ok,Burger and fries with a cold beer

HK
HazelnK
Gloucestershire
1 review
Dined on 6 August 2020
Overall4food3service4ambience3

The staff were polite and effecient. The food enjoyable. Our only quibble was that when staff brought the food to the table their thumbs were on the inside of the bowls and they were not wearing gloves. At this time when Covid is still present and highly infectious it would have been preferable if the food had been brought to our table on a tray for us to take from.

PK
PandaKing
1 review
Dined on 6 August 2020
Overall5food5service5ambience5

Lots of vegetarian options, lovely members of staff who did their best to help, food was amazing and COVID precautions were good. Would come again.

B
Barbara
Gloucestershire
1 review
Dined on 5 August 2020
Overall5food5service5ambience5

Enjoyed my first meal out since lockdown. Great service and meal. Thanks

NK
NickK
Gloucestershire
1 review
Dined on 4 August 2020
Overall2food1service4ambience2

If it’s not fried it’s more than likely microwaved. My sons fish fingers were almost solid. Just a waste of time and money.

HS
HelenS
1 review
Dined on 28 July 2020
Overall4food5service3ambience1

Annoying that the £6.95 lunch time menu was that was advertised for Swindon Designer Outlet, was actually not available at this Giraffe

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 24 July 2020
Overall4food4service5ambience3

Had the burger which was fantastic but chips were slightly over done would not stop me going back 👍🏻

CM
ClaireM
London
2 reviews
Dined on 24 July 2020
Overall5food5service5ambience3

Easy to book. Waitress very friendly and helpful. Great that we were able to use nhs discount so thank you for that !!

s
sideshowbob
London
2 reviews
Dined on 28 February 2020
Overall3food4service2ambience3

Service was a little slow to start but sped up and the food itself was good. The service charge that was already added to the bill before we got it was unacceptable.

HP
HelenP
London
1 review
Dined on 7 February 2020
Overall3food3service4ambience3

Expensive for the portion sizes. Nice food but nothing special. Friendly staff but no atmosphere as was very quiet for a Friday evening. Didn’t like that the service charge was added to the receipt, it should be up to the customer whether they give it or how much they give.

EG
EmmaleneG
Brighton
2 reviews
Dined on 30 December 2019
Overall5food5service5ambience5

Fantastic friendly staff, food was fast and incredibly tasty. This was booked for a birthday and the staff were very accommodating with our handmade cake and sang Happy Birthday too. First visit of many we hope. Great job.

JB
JasonB
1 review
Dined on 28 December 2019
Overall4food5service3ambience4

Didn't realise service charge and tip was automatically included on the bill until after paying, wouldn't have paid both.

SH
StellaH
Oxford
1 review
Dined on 10 December 2019
Overall5food5service5ambience5

Fantastic food and service, really enjoyed our visit. Thank you

S
Swindonvisit
Gloucestershire
1 review
Dined on 24 November 2019
Overall3food5service1ambience3

Service was slow, but friendly and disappointing not to be able to order from lunch menu for our children 5 mins before the midday changeover.

SA
SianA
Hamburg Area
3 reviews
Dined on 15 November 2019
Overall4food5service5ambience5

Really friendly and efficient staff with very well cooked food. The welcome in food and hospitality was appreciated.

FAQs

Giraffe - Swindon does offer delivery in partnership with Deliveroo.

Giraffe - Swindon is rated 4.2 stars by 55 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.