Gourmet Food Parlour - Santry
Brought my Dad here for breakfast first thing after landing from the airport.
The staff were attentive, helpful, pleasant and quick to serve us.
The coffees were lovely and well brewed
The breakfasts we had, American pancakes with bacon and the Farmhouse Plate, were quite delicious well-cooked and well-presented.
All in all, I heartily recommend the Gourmet Food Parlour up at Santry, its location and the quality of the food make it a breakfast spot of choice.
Fresh orange juice was in fact diluted orange juice out of a carton. Tea and coffee were cold. Black & white pudding were over cooked.
Only good point was our server was very good and efficient.
First time there. Party of 8 , 4 adults and 4 kids easily accommodated . Server was friendly and attentive without being too in your face . Food was well prepared and everyone enjoyed the relaxed atmosphere.
Easy to book online and a good place to have a long lunch.
Thanks for taking the time to send me your feedback Hope to see you soon in any of our Gourmet Food Parlour branches: Dun Laoghaire | Malahide | Skerries |Swords |Santry |Salthill-Galway | -Esther Saura – Reservations 01 895 7565
Don't visit very often but I have never been disappointed.
We have been many times to Gourmet in Santorum and it was one of our favourite restaurants but in past few months we noticed a difference. We were there this weekend and had booked table for 2.45 as in hurry , we got our table at 3.15. We had to ask many times for water and ketchup and eventually after asking twice we received the dessert menu. Staff didn’t seem to be in any hurry to assist people and it really looked very disorganised for a busy sunday afternoon. Very disappointing.
Waiting extremely long for table even though we reserved a table, food was ok , took ages to get any attention from waiting staff ,
We have had breakfast here a few times which has been lovely and the staff were very attentive and friendly. However last night we went for dinner to the santry location to give it a go and it was the complete opposite to any other experience. From the get go the service was apppalling. The waitress who seated us and served us our drink was a sloppy mess and covered in ketchup stains and could not even crack a fake smile. The waiter who took our order who referred to himself as Peter (after half an hour of waiting mind you) was shockingly rude. He had zero people or communication skills, and was a complete disgrace. He brought the wrong drinks to the table and told us we must have ordered the wrong drinks only to look at his notepad and see we in fact did not. He did not give us cutlery and told us we could just take some off another table, only for us then to be brought cold food. We had not even finished our dinner and he had put our bill in front of us. It was one thing after another and several tables around us were also complaining and as a result getting drinks on the house. The restaurant was honestly a circus.This was a massive let down. The staff last night were sloppy, rude and are most certainly not cut out for hospitality and it was a shame.
Went here for food before a recent concert in croke park. The food was amazing, great value and staff were very accommodating with our order. Would highly recommend to anyone staying in the Santry area
Hi Michelle, your feedback means a lot to us to keep working hard, we’re so glad you had a good experience and you will recommend us to your friends. We’d be glad to serve you again -Esther Saura – Reservations 01 895 7565
Excellent menu lots of choice, love the interior could sit there all day
Great food and service as always, I would highly recommend thanks again!
Love this place. Food was a little on the cold side otherwise fab as usual
Lovely place. Nice atmosphere. Would have like a bit more on the plate.
Following this review a manager emailed and ask for ourselves to contact them. We did and guess what no response. Another example of this establishments poor customer service
Ate at Gourmet Food Parlour last Friday evening. Slow to get a table even though we had booked. Ordered food and wine. Wrong wine arrived. No plates with our shared starter. Main course Surf and Turf arrived without the surf. Restaurant was closing so no time for desert. The waitress even asked for a tip. Definitely relies on passing travellers staying at adjacent hotels. No someone id recommend or return to.
I was a bit disappointed with my recent experience. I waited a while for my order to be taken as it seemed they forgot about our table. People seated after us were served, then I had to ask can we place our order. Also my poached eggs arrived hard and rashers with white bits.
Just had us situated near the door and the breeze from going in and out was annoying plus had my 6 month son with us too just think the place is too noisy when ur up there to have ur breakfast or lunch
Enjoyed our meal very much. Had to get up myself to find a dessert menu and also had to go to the bar to order extra drinks. Not enough staff
Thank you for taking the time to write your review Ashley. I apologize for this inconvenience. I will speak with our manager and ensure this doesn't happen again. Esther Saura – Reservations 01 895 7565
Excellent service staff very pleasant and helpful
Will Defo be back
Food excellent as always
Thank you for the kind words, Glenn! We’d love to continue providing great service to awesome customers like you. Thanks again!
Lovely food lovely staff! My only critique is that it’s soooooo warm in there most uncomfortably so. Have been in here a few times, breakfast is lovely to sit outside when the weathers nice, but inside seems very warm and when you’re eating hot food and there’s a lot of other bodies (diners) anyway the lack of air conditioning pretty much makes you want to leave as soon as you’ve finished your meal.
Hi Susan, We’re so glad you had a good experience. I will speak with our manager and ensure they constantly checking the AC temperature. Esther Saura – Reservations 01 895 7565
Service was extremely slow, perhaps due to being understaffed during a very busy Sunday evening - 2 different waiters forgot our orders in 3 different occasions. Music was very quiet upstairs compared to the downstairs dining area, almost making an odd empty atmosphere. Food was great though.
Would recommend working on their service.
Our reservation was at 630. The entire party arrived 645. It took over 45 min to get the starters. The main course took another 45 min to arrive. The chicken was dry, steak was cold and falafel with sun dried tomato instead of Hummus, which no one informed us that would be the case as my girlfriend does not stand tomatoes at all.
The falafel plate was returned and we asked the waiter to take it off the bill. The bill came TWICE with the falafel there.
We end up spending over 2 hours in the restaurant and missed our movie that we booked.
Over all it was very bad experience. Especially when we tried to give them the benefit of the doubt as few weeks ago the same delay happened.
I had booked a table for 5pm, we got a phone call at 4.30 to say that brunch is finished at 5 and dinner menu orders wouldnt be taken for 15mins. Which was fine we said we didnt mind the wait. Unfortunately the wait was more like 30mins. There shouldn't be a option for 5pm reservation if there is a menu switch over, it would just make more sense to allow dinner reservations from 5.15 onwards to save the wait. Our food was very good, service could be improved we had to ask for a few bits of cutlery, our son was never offered his complimentary drink with his kids meal. We also had to wait a good while at the till for someone to give us a bill and then for mistakes of overcharging to be rectified. Overall we did have a nice meal and would eat here again just feel a few tweaks would make the overall experience much better.
Excellent service, food and value as always. Highly recommend
We have eaten in a couple of the GFP branches & find them good, food is always nice & good value. I always pre book a table as it is very busy at lunch times. They couldn't find our booking on this occasion but luckily I had the confirmation email. They were apologetic & we were seated straight away. The only thing we found was the music was extremely loud & with a full restaurant it was difficult to have a conversation. Would recommend lowering the music a little.
Hi, Thanks for taking the time to send me your feedback. I’m delighted to hear you enjoyed your time with us in Santry. I will speak with our manager to be sure the music is never to loud. Esther Saura – Reservations 01 895 7565
Another very enjoyable vusit to Gourmet Food Parlour Santry-friendly welcome-very attentive waiting staff-excellent service and to top it off food was delicious- definitely be back 😊
Food is lovely but service is so bad. I booked a table for 1:30pm ended up being seated at a shared table at 2:10. My 3rd time there with such such bad service
Great dinner and in particular the service was great as there was a mix up but they handled it perfectly and fun :)
Highly over crowded left waiting a long time despite having a reservation. The food came out cold
We booked a meal for five we were celebrating my 25 th Anniversary with two of my children only starting exams the early bird menu was fab great value and great choices we had the three courses everything was exceptional food service great atmosphere will definitely be back
Pre booked but seated upstairs which was a bit quite but still very nice the food was lovely but nearly all deserts not available .
Love this place but food wasnt to the highest stardard on this occassion.
Lovely staff fab food.
I’ve been going to GFP regularly since it opened in Santry and it’s always hit and miss. The food however is consistently good, but the service can be atrocious. It was really just appalling yesterday and will think twice about going back.
Friendly and helpful staff, food excellent as always. We were seated upstairs which was spacious and bright.
We discovered this restaurant randomly - and we were really surprised. The food was perfect, great quality and the dessert was just - oh my, so delicious. The staff was very friendly and fun. We just have one point of criticism: the volume level. It was for sure a busy day, but it was very loud - perhaps a better sound isolation would do its job... But we would go here again, despite the volume.
Very noisy, near door to smoking area ...door opening and closing constantly...service slow...appeared to be understaffed...lunch time takeaways appear to have a priority over table service .
I would be a good customer of Malahide and Swords, and was disappointed with Santry.
Service was poor. 45 mins waiting on food. There was 7 of us however all we ordered were sandwiches. Coffees came after 20 minutes but were either cold or finished by the time the food arrived. No apologies from staff about delay. Deliberately went in at 12pm to avoid lunchtime rush but didnt seem to matter.
Group of 9 people out for breakfast at GFP, Santry. As per usual - it didn't disappoint. Everyone was more than happy with what they ordered (incl. Breakfast Ciabata's, Farmhouse Plates & Heuvos Rancheros). Great portions and everything is very reasonably priced ... we'll definitely be back soon.
Excellent food & wonderful venue. Will definitely be back!
Food was lovely manager took our order we asked for a jug of tap water and had to wait till our food arrived to get a glass each which we were charged 2 euro for!!!!!
Young girl who served us was lovely very courteous & friendly