Gourmet Food Parlour - Santry

4.1
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146 reviews
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€30 and under
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Irish

Top tags:

Casual
With two floors of dining, an outside seating area and a balcony, our Santry restaurant is a fantastic spot come rain or shine. Located conveniently close to Dublin airport, it also views over the lake at nearby Santry Park.
What 146 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
3.9
service
4.0
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
5
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CC
1 review
Dined 3 days ago
Overall 4food 4service 4ambience 3

Good value early bird menu. Good food choice and quality. Helpful and courteous staff.

KB
Dublin
1 review
Dined 5 days ago
Overall 4food 5service 5ambience 5

Lovely food, great service. Slightly disappointed that it closed early so my visit was very short

SR
1 review
Dined on 12 October 2019
Overall 2food 3service 1ambience 3

We have been many times but yesterday's experience was not good. I booked a table for 10.30, it took us 20 minutes for someone to take our order (they were busy but people came in after us and were served before us, we had to ask a waitress to take our order). Our order came an hour later and was wrong so they had to change it, it was almost 2 hours from arrival to when we got our order (11.50 when it was finally given to us, we were contemplating just leaving at that stage). I was very disappointed as we have visited a number of Gourmet Food Parlour outlets (including Santry) and always had a good experience.

MD
1 review
Dined on 9 October 2019
Overall 1food 2service 1ambience 1

A bit of a Fawlty Towers, so dear, over charged by fifteen euro, shown to wrong table, treated as if I was stupid, tables and chairs ready for the dump, a hair on my bread

M
1 review
Dined on 6 October 2019
Overall 4food 5service 5ambience 4

Can never complain about the place food and service always on point

M
1 review
Dined on 5 October 2019
Overall 4food 5service 4ambience 4

Nice place and friendly staff food was excellent.....

GB
Dublin
1 review
Dined on 4 October 2019
Overall 5food 5service 5ambience 5

A really pleasant meal.
Staff were attentive but not overbearing.
Food came fast and tasted great!
Good value we had the early bird special.

MS
1 review
Dined on 29 September 2019
Overall 5food 5service 5ambience 5

From age 7 to 67, there was something to suit all ages. And as always, the food was amazing!

SD
Dublin
5 reviews
Dined on 29 September 2019
Overall 5food 5service 5ambience 5

Excellent food, quick service, despite a packed full restaurant. All staff (and there were quite a few!) are friendly and very capable. No issues whatsoever. Would happily visit again and again.

AK
Las Vegas
1 review
Dined on 29 September 2019
Overall 3food 4service 2ambience 4

Food always good but service not as good as swords

m
Dublin
1 review
Dined on 28 September 2019
Overall 4food 4service 4ambience 3

Lovely meal, surf and turf was delicious. Reasonably priced

OT
1 review
Dined on 28 September 2019
Overall 2food 3service 2ambience 4

The service wasn’t great. We were waiting far too long before our order being taken, food came out in good time but plates were left on our table too long after finishing. A coffee ordered by someone never turned up and staff were really too busy to give the attention and service we would expect. Again nearly impossible to get the staffs attention when anything additional required. Food was nice but unsure about a return visit.

R
5 reviews
Dined on 28 September 2019
Overall 5food 5service 4ambience 4

Another really good experience but feedback on slow delivery of tea and coffee to go with brunch. Suggest another one or maybe two staff on drinks service.

GC
Kansas City
8 reviews
Dined on 22 September 2019
Overall 3food 3service 2ambience 2

Usually have a really positive experience at this restaurant but on Sunday 22nd Sept we were left waiting an hour and a half between our starters and main course. The waiter had been really nice and helpful but came nowhere near us in that hour and a half until we asked him for the update on our food.

N
Dublin
1 review
Dined on 21 September 2019
Overall 2food 3service 1ambience 3

The setting is lovely, the food is nice but the service is dreadful. We were left waiting 10 minutes to order, I ordered the burger, the menu states it will take 15 minutes. Our wine arrived just before our food, it was left on our table unopened. We had to ask twice before someone came to open it. We went out for my husbands birthday and overall it was a disappointing experience.

LR
1 review
Dined on 21 September 2019
Overall 3food 5service 2ambience 4

Aware that we were there at a busy time, but service very slow in taking order. Food arrived and table hadnt been laid with cutlery. Items omitted from order too.

OT
Dublin
1 review
Dined on 21 September 2019
Overall 3food 4service 2ambience 3

Service always a bit slow on Sat am. Often forget to bring something then waiting for a while seems like new staff and not enough on duty

DR
1 review
Dined on 20 September 2019
Overall 2food 3service 2ambience 3

Gourmet Food Parlour was understaffed on the night. Food was nice, small portion for a main course. Was asked if we would like to see dessert menu, waited approx 30 minutes to get it. Then waited another 20 minutes after I asked for the bill. Went to the till & paid, we left 3 hours later. Was asked was everything ok, I said service was extremely slow. No response, it wasn't acknowledge. Realised the next morning I was overcharged I had ordered off the early bird menu & obviously was charged differently. Very disappointing experience.

OT
Dublin
1 review
Dined on 19 September 2019
Overall 4food 4service 5ambience 4

Food and service very good. Pleasant courteous staff. Good value early bird menu

AH
1 review
Dined on 18 September 2019
Overall 4food 4service 4ambience 3

I do enjoy Gourmet Food Parlour for lunch.. Our Waitress was excellent and very attentive.
We were upstairs and the noise level was much better as sometimes downstairs can be very noisy!
Food was excellent as always and we were served very promptly!

Gourmet Food Parlour - Santry
Responded on 25 September 2019

Hi there, thanks for taking the time to send me your feedback Your feedback means a lot to us to keep working hard, I'm glad to hear you had a good service Hope to see you soon again

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AN
1 review
Dined on 15 September 2019
Overall 5food 5service 5ambience 5

Stellar. Great food. Great service. Always book ahead of time.

MM
Dublin
1 review
Dined on 12 September 2019
Overall 2food 4service 1ambience 2

Food good, service terrible. Not bad value for money. But because staff were so rude, we won't be back.

PQ
1 review
Dined on 8 September 2019
Overall 3food 5service 3ambience 3

It’s not possible to give an accurate review of the gourmet parlour in santry .When we arrived at 6pm
last Sunday ,we got a table upstairs beside a party of 35 . The noise level was loud as you’d expect but in fairness the group had moved on within the hour. Our food was a long time coming & we had to remind the staff at each course . I want to say that the staff were wonderful & when I requested a different wine it was produced promptly .We had no complaints about the food & everyone enjoyed it We would go again but probably not if we were seated beside a large group.Thanks

MF
Dublin
1 review
Dined on 8 September 2019
Overall 3food 3service 2ambience 4

Food was fine but service was poor. Waited 25mins before having to ask someone to take our order. Additional staff needed

IL
1 review
Dined on 8 September 2019
Overall 3food 4service 1ambience 4

Service was very poor. We ordered water and it arrived in the very end of our meal after remainder passed to waitress. Food and coffee arrived the right time but when we asked if she remembered ofour ordered water we were told that they are very busy... it’s kind of sham to say it to your costumer...especially in this case WATER
One more think to put to your attention it wasn’t clean there, tissues, glasses, cutlery

GK
Dublin
2 reviews
Dined on 7 September 2019
Overall 4food 5service 4ambience 4

Great food ordered Goats cheese salad and Eggs Benedict from brunch menu, Food was perfect but the coffee wasnt great, very weak had ordered decaf but didnt taste of coffee just hot milk. Good service and nice location

SB
New York Area
1 review
Dined on 7 September 2019
Overall 3food 4service 2ambience 2

The service wasnt great at all, no interaction or smiles, multiple people looking after you. Extremely noisy, which was not nice.
I had warm chicken & bacon Caesar salad, which is not hard to get right, but it was very nice.
It wouldn't be somewhere I would rush back to which is disappointing as I was really looking forward to it, after so much publicity online.

SM
1 review
Dined on 7 September 2019
Overall 3food 4service 2ambience 4

The service was very slow we ordered the Vegan breakfast to be asked if we wanted eggs with it when I said no it’s the vegan breakfast the server said they are “vegan eggs”. We ordered the kids pancakes and a bagel arrived. Once the pancakes arrived they were missing the syrup and Nutella. Making them quite dry we had to ask on 3 separate occasions for them. To be told by one that they didn’t have any to have another straight after bring it to the table. It felt like a lot of hard work for us to get what we ordered.

b
Dublin
1 review
Dined on 6 September 2019
Overall 4food 4service 5ambience 5

Loved the simple menu the service was excellent a bit pricey but food was great

Gourmet Food Parlour - Santry
Responded on 9 September 2019

Hi Brenda, We’re so glad you had a good experience We will pass your suggestions along to our head chef

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BC
Dublin
1 review
Dined on 6 September 2019
Overall 5food 4service 5ambience 5

Reliably good food and atmosphere. Convenient location.

Gourmet Food Parlour - Santry
Responded on 9 September 2019

Hi there, We’re so glad you had a good experience We look forward to welcoming you again soon to GFP

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JE
Dublin
1 review
Dined on 5 September 2019
Overall 4food 4service 4ambience 4

Lovely place, nice atmosphere and I loved the Thai chicken curry I will definitely return and recommend to others

Gourmet Food Parlour - Santry
Responded on 9 September 2019

Hi Janice, Your feedback means a lot to us and reaffirms the hard work we put in every day. We will be sharing your feedback among our team. Esther

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MM
Dublin
1 review
Dined on 1 September 2019
Overall 4food 4service 4ambience 3

A bit noisy system for seating not great service was ok I would think not enough staff

SK
1 review
Dined on 31 August 2019
Overall 4food 4service 5ambience 4

Great family dinner in GFP Santry, early bird menu is great value for a great selection

Gourmet Food Parlour - Santry
Responded on 3 September 2019

Hi Siobhan, thank you very much for your feedback, we are so happy with the acceptance of our early bird menu among our customer, hope to see you soon

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C
Dublin
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Everything excellent. Friendly and fast service despite restaurant was very busy. Very nice brunch at a reasonable price. Lots of kids options therefore strongly recommended to families.

Gourmet Food Parlour - Santry
Responded on 9 September 2019

Hi there, Thanks for taking the time to send me your feedback, more than anything, we want to bring family and friends together at our restaurants. Esther

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F
Dublin
2 reviews
Dined on 31 August 2019
Overall 3food 5service 3ambience 2

Food is incredible however the noise levels downstairs is unbelievable!! It makes it very hard to have any conversation. Prefer upstairs.

Gourmet Food Parlour - Santry
Responded on 9 September 2019

Hi there, Thanks for taking the time to send me your feedback. Please ask to have to table upstairs any time you book a table, there is no problem at all.

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DC
Dublin
1 review
Dined on 30 August 2019
Overall 3food 3service 1ambience 3

Staff could be a lot friendlier. Food lovely and nice place.

AD
London
1 review
Dined on 25 August 2019
Overall 3food 4service 2ambience 4

Food very good - but overall service was poor. We were left waiting too long before order taken. Noticed other table left as this happened them too ! Waiter who did come to take order was friendly. Dessert was delivered with no cutlery. Pointed this out to waitress who went off and served multiple tables before producing spoons and no apology given !

PW
Dublin
4 reviews
Dined on 22 August 2019
Overall 2food 2service 1ambience 3

Too slow.
I had reserved a table for 2pm for my cousin and I.
Our order was taken by a lovely young girl. 20 minutes later the Manager noticed that we didnt have any drinks, even water in front of us. He served us. Then another 20 minutes had passed when my cousin called the waitress to say that we were now waiting 40 minutes for two Sandwiches of The Day. She was apologetic and told us we would have to wait 5 minutes. The place wasnt over crowded and somehow our order was misplaced i presume.
It was very bad show and i would expect that the Manager should have apologised. I didnt want to cause a scene but wont be back in a hurry. Sorry

TM
1 review
Dined on 21 August 2019
Overall 5food 5service 5ambience 5

We enjoyed our meal, we chose from the early bird menu, good value, food tasty and the staff very helpful . We will visit again.

CF
Dublin
2 reviews
Dined on 21 August 2019
Overall 4food 4service 5ambience 4

Lovely atmosphere, great variety of food - healthy options, tasty and well presented. Friendly efficient staff. We love it!

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