Grey Restaurant @ Hilton Cardiff

4.1
icon/ic_reviewCreated with Sketch.
17 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
International

Top tags:

Afternoon Tea
Chic. Simple. Inspired.

Simple Cooking at its Finest

Experience a sense of belonging at Grey Restaurant in the Hilton Cardiff, a contemporary restaurant and lounge that champions the modern dining scene with Welsh and British classics. Our menus feature no-nonsense country-style dishes with big flavours and high quality, local ingredients.
What 17 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
M
1 review
Dined on 22 June 2019
Overall 5food 5service 5ambience 5

Outstanding food, drink and service, will definitely be going again and telling everyone how good it was. It wasn’t wife’s 40th birthday and they made her feel very special.

Thank you

Shane

C
Wales
1 review
Dined on 18 May 2019
Overall 1food 3service 1ambience 3

Ordered two savory items which were brought at the same time then we felt very rushed with food

SL
1 review
Dined on 11 May 2019
Overall 2food 3service 2ambience 2

A mix up with the bookings and putting on a service charge is a joke . We didn’t pay it as it was pretty average. Wouldn’t go back there

SP
1 review
Dined on 6 May 2019
Overall 5food 4service 5ambience 5

I dined here celebrating my 50th birthday. It was a fantastic. The staff were very friendly and could not do enough for us. We booked the Prosecco brunch and our glasses were constantly topped up but this was done in a subtle way so we did not feel the staff were intruding. The food was tasty, although some guests found the poached eggs too hard. However I would highly recommend a visit. Perfect for a special occasion or just a treat!

LM
Wales
1 review
Dined on 4 May 2019
Overall 4food 3service 5ambience 5

I would have rated 5* throughout if I’d made the correct choices. I had major food envy, some plates are much smaller portions than others!

PL
Wales
1 review
Dined on 30 March 2019
Overall 4food 4service 4ambience 3

Food was very nice. Fairly expensive for what was on offer. We went for a pre-theatre dinner early Saturday evening. Bit noisy with 2 hen nights in at the same time but made for an atmosphere.

W
London
7 reviews
Dined on 30 March 2019
Overall 3food 5service 1ambience 3

We had afternoon tea at Grey Restaurant on Saturday pre-Mother's Day. The food was amazing however the service was poor. I am allergic to strawberries and had advised the restaurant when I made the booking, they had no record of this. We ordered afternoon tea for two - I highlighted again at this point that I am allergic to strawberries. The pots of tea arrived promptly but 40 minutes later there was no sign of our cakes so i chased this. No one came back to me to let me know how long it would take - when I chased again 10 mins later the restaurant manager came over, apologised and offered us some champagne in compensation. When the cakes arrived they had forgotten the strawberry allergy - but hastily found some raspberry jam and went to the kitchen to ask what else might contain strawberries.

The setting itself is lovely and it was extremely busy with mother's day celebrations, both in twos and larger groups - plus many hen parties. The noise level was immense and we had a table of shrieking women very close by who if the waiter had been any good, should have been asked to quieten down a bit.

Overall a lovely occasion, my mum really enjoyed it, the food was amazing but the staff really really need more training.

M
Wales
34 reviews
Dined on 24 March 2019
Overall 2food 3service 3ambience 2

Limited choice for sunday lunch only one roast. Extremely noisy also

SP
London
1 review
Dined on 23 March 2019
Overall 5food 5service 5ambience 5

Beautiful afternoon @ Grey’s! My friends and I had a great time! Will definitely be visiting again in the near future!

SR
Wales
1 review
Dined on 12 March 2019
Overall 1food 1service 3ambience 1

Appalling food. We had hoped to give our granddaughter a special treat, but each of our three courses was of inferior quality. E.G. apple crumble consisted of a small amount of jam and a minute piece of apple, in a pastry base with a thick layer of crumble type topping. For this atrocious meal we paid £120!

RM
Wales
1 review
Dined on 9 March 2019
Overall 2food 2service 2ambience 1

Extortionate price and for below average food.
Service was appalling - I had to request drinks twice before they tried to stop taking food orders and provide a beverage. The waiter dropped cutlery on our laps THREE times!
Food came at separate times - left with a choice of eating seperately or one of us having cold food.
The furniture was of cafe standard and we were crammed between two other tables.
The Hilton should be embarrassed to have this restaurant associated with its company name.

HR
London
5 reviews
Dined on 6 March 2019
Overall 5food 5service 5ambience 5

excellent meal and the staff were very attentive. Lovely evening had by all

W
Wales
1 review
Dined on 3 March 2019
Overall 3food 4service 2ambience 4

We had a TABLE reservation booked for 3.00pm and were duly taken to the Table at 3.05pm. Tea & drinks arrived within 5 minutes, but our "afternoon teas" were'nt brought to the table until 3.45 - 3.50ish. Slightly to long a wait in my mind !

G
1 review
Dined on 21 February 2019
Overall 5food 5service 5ambience 5

Staff were incredible !! Made it a very special birthday brunch. My only hesitation would be we had to ask a few times for a refill (as the only people in the restaurant I didn’t think we would have to) but I would still fully recommend and plan to revisit again soon !

Thank you

JH
Wales
1 review
Dined on 16 February 2019
Overall 5food 4service 5ambience 5

I am returning! Lovely atmosphere and wonderful staff!

NS
Wales
1 review
Dined on 16 February 2019
Overall 5food 5service 5ambience 5

This place was a bit noisy but it was a Saturday afternoon so completely acceptable, the food was absolutely amazing, I cannot think of a single fault. Our drinks were topped up constantly, I will definitely go here again

OT
London
2 reviews
Dined on 30 January 2019
Overall 5food 4service 5ambience 5

Good setting for a business meal