Gyu-Kaku - Houston, TX | Memorial
We are open for limited dine-in service.
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Masks are recommended
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
Gyu-kaku is the best yakiniku place. With good quality of meat and friendly service, it deserves 5 stars.
Nice service. Food comes out quickly. I orders Chef's Fav and it is awesome
Fantastic service. I love to eat here with my friend during lunch. It's good food with good price.
Chelsea did a excellence service. I love Yuzu Lemonade here. I will be back soon with my kid.
My family and I have been here for over a year. It's clearly to say this is the best place to have BBQ with family member. Even my little girl know how to do BBQ. It's so simple and easy. Highly recommend.
Restaurant was very clean. Meat is tender and very delicious.
This location is always impressive. Server is friendly, manager is nice. I'm in love with jazz music here. It made my dining experience absolutely more perfect.
Chelsea is best server I have. She did a good recommendation and always fulfill my need. Definitely request her to be my server again. Great experience.
My friend recommends me to try Prime Kalbi and I love it. It's so fresh, tender and buttery. Love service here. I will definitely come back soon.
I made reservation and came in early, host is really friendly. Food came out really fast and the meat was so fresh.
Meat quality is really good. Server was very nice. I love the beef sukiyaki and Prime Kalbi here.
Highly recommend to try Japanese BBQ. It has more marinates for the beef and better price.
I came during the lunch happy hours. Great value lunch. I got lunch comb with 3 meat and it was only $19.
Great service. I love to eat her with my family. My kid really love here.
Love the food here. Server is really nice. Definitely coming back.
This place never fails to please. Once we'd identified the items on the menu that are NOT a good value, of which there are several, we're now able to avoid them and order ala cart for exactly the meal we want. My wife and I get a GREAT meal, curated to our tastes, for a very reasonable price. With rewards applied and other bonus offerings the chain gave to frequent customers over the holidays, we ate for $30, saving more than $20 on food items.
The music was so loud that we could not hear ourselves speak. They were playing inappropriate rap music, which included foul language. Then, when someone complained, they proceeded to play Disney tunes VERY loud.
We asked to, please, lower the volume. We were ignored!
Unfortunately I’ve always encountered a separate issue every time I come to this location.
This time was the worst experience yet so I decided to finally give a review.
The food is really good and the value is there, but that’s not due to management or service. That’s just set by the company.
The service is not great. Everyone seems kind of on edge. Pretty sure I’ve seen the manager yell at his employees a few times. I understand stress is high but that’s not something customers would like to see.
They encourage reservations and I always make one. This time we waited over 20 min to be seated meanwhile groups with walk-ins were getting seated immediately.
It wasn’t a lack of tables either. There were over 5 tables open the entire time but I’m sure this is due to lack of staff. Just not a good look.
They guilt you into not making a reservation but it seems we get penalized anyway.
Also, absolutely no acknowledgment from anyone on the staff and a forced apology from the hostess.
Just inconsistent and a shame when a good thing gets ruined by poor management. Love gyu-kaku. Great rewards system and food, but I hope y’all figure something out soon.
Food is awesome. Server did a great job and keep it up with my table well. It's busy restaurant and I'm glad I did make reservation. Keep it up Gyu-kaku.
We love to eat here. Mercedes was our server and she showed us a lot of help and recommendation. Definitely 5 stars service.
I came back with my family and they love to eat here. Service is still excellence. Host also let me in early and she's really polite with my family. Thanks.
Service is great. I come back today with my family for my sister's birthday. Everything was phenomenal. My sister is really happy and we will come back again soon. Thank you Gyu-kaku for good memory.
Good quality food, good service
Meat lover is good choice. There are a lot of food for two people.
Great service!!!!!!! Highly recommended. Don’t forget to book reservation.
Awesome place. Khang took care me very well. Definitely coming back!!!
Good meat and quality. Friendly service from Khang. Highly recommend.
Fast checkin. Food is delicious. I’m enjoying cooking here with my family.
The customer service was horrible. We had a table of 6 with plenty plates on the table they put us in a booth with no room and wasn’t willing to change our tables. The experience was not great and I wouldn’t go back.
Our waiter Matthew was super nice and attentive! We went for my sons 10th birthday and ordered a spread . It was our second time at this location so we knew pretty much what we wanted . We had the Japanese fried chicken , spicy beef ramen (so bomb) , garlic noodles 🔥, shrimp , salmon & had the s'mores for dessert! Everything was exceptional they even sung my son a quick little song and gave him a free dessert with ice cream. 100% recommended this place for any occasion
Great dining experience. Made reservations for 6 and host couldn’t seat us until all parties arrived which understandable. Food was great, it was a little difficult to get a server since place order through the QR code not working. Manager came by checking on us make sure everything good. I would definitely come back
Great food & great service as usual
Service was excellent! Food was delicious! Great teamwork!
This place is very uninviting -weird signage , not welcoming, average service, so so food. Won’t go back
Birthday. It was fantastic experience all the way around
Food was pretty good, but service was extremely lacking. We had a party of 3 and only got 2 sets of plates & utensils. It took forever to get a 3rd set (appetizers were cold by the time we got it) and when the 3rd party member arrived, he never was asked for a drink order. He finally got his water about 40 minutes into lunch.
Well, the service was not great, it started from the receptionist down to our servers. Actually, too many servers on our table messed up our orders on our rice, ice teas for not being served on time.
First incident: The first server who placed the plates of meat on our table, slid the meat out of the plate to the table. He came back with fewer smaller pieces of beef. We wonder if he just cut the dropped beef back to the plate and served it to us. Disgusting.
Second incident: Our order of 2 bowls of rice seemed to be split into 2 bowls since if compared to the next table, the lady got a mountain of 1 rice bowl. Also, our 3rd order of rice did not come and we have to cancel it.
3rd incident: it seems ice teas are hard to get them refilled, too many servers did not even bother to refill our glasses.
This dinner was our second visit to this restaurant. Our first visit was superb, not sure what happened to tonight. We were not happy.
Nice food, good taste wine… great
Compared to other restaurants in this chain, this restaurant was disappointing. The furniture looked extremely worn down ….which would have been fine, but ALL of the surfaces (tables, table dividers, condiment jars) were also sticky. The service was decent, but no one offered to change our grill. Overall, the restaurant feels over-crowded and not maintained because they are rushing to get the guests packed in.
Waiter was awful, food was amazing
You can order delivery directly from Gyu-Kaku - Houston, TX | Memorial using the Order Online button. Gyu-Kaku - Houston, TX | Memorial also offers delivery in partnership with Uber Eats. Gyu-Kaku - Houston, TX | Memorial also offers takeaway which you can order by calling the restaurant at (832) 767-0753.
Gyu-Kaku - Houston, TX | Memorial is rated 4.6 stars by 201 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.