Gyu-Kaku - Plano, TX
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Outdoor seating are Non-Reservable and we are not currently offering any outdoor grilling tables.
- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.
- Please bring a mask and use it at all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Limited number of seated diners
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
This was our first time at the Plano location. My husband and I went for his birthday and both ordered the unlimited, all you can eat. After waiting for 45 mins, we finally got our first round of meats delivered to our table. We decided to talk to manager since everyone around us was getting their food promptly and with the all you can eat, you are only given an allotted time to eat. With an hour in and only getting our first order of meat, we felt like something needed to be said, since we are paying $$$ for basically rice and apps at that point. The assistant manager was able to help get the rest of our order quickly. I’m not sure if this was a bad night for the restaurant, but it wasn’t a good experience for us. We will definitely go back another night, because the food was delicious, once we received it. Hopefully our next visit will be better.
Great place, just wish the music was a bit quieter lol
The place was not clean and the service was slow. The food was just okay - we’ve had MUCH better Asian BBQ. This is also quite expensive for what it is and they play loud Japanese hip hop all night. Not impressed at all. Won’t be going again.
We actually ended up eating there that day. We were there for the 11am reservation and all apps indicated it was already open, but the door was locked with no indication of opening. Was forced to leave at 11:07am.
Great Fun! Good times, memorable experience with our table of 8. We ordered the Shogun meal with extras. Probably could have used more food. Men eat alot. Rice was the best tasting rice we've ever had! Not enough veggies , too shy on mushrooms and zucchini, salad was good tho. The frozen mango sangria was made from real mangoes and was super tasty!
Like all restaurants these days, GK seemed to be stretched to meet the Saturday night demand
You could tell the service staff was doing their best
Just recommend if you go here or anywhere at peak time to increase your tolerance of the team trying to make your experience great
Had the happy hour, the meat and offering was very good!
The food was awesome, the service was amazing, and overall, the experience was excellent! I recommend the tuna volcano, the shrimp siu mai, and the kalbi ribs.
Went with a group of 8. My husband and I were the only 2 that had been to a Gyu-Kaku before (we love it). Our friends enjoyed the food and we had a blast!
Great food, a variety of flavors available. It is a nice experience and great service.
Food is fantastic. They didn’t have many of the cocktails we wanted to order. Service was poor. It was our first time at this type of restaurant and our server did not help explain how it worked. We had to constantly flag her down to get her attention. Probably won’t go back.
Excellent food and service
Our server was very considerate and did a fantastic job!!! Thanks for the great food and the outstanding service!
This was a Birthday Celebration. By far, the poorest service experience by far.
- The table was filthy. The grill area was caked with sauce/food.
- Service was at an all time LOW. We had to flag our waiter down to order food. We had to flag him down to remind him of our drink orders. We had to remind waiter countless times about missing food.
- The plates & silverware/tongs given to us were filthy, had leftover food on them. When waiter was notified, he took silverware back to kitchen & stated that he tried to wash/scrub off remainder of food. We had to wipe silverware down before using. This was disgusting to say the very least.
- waited often times 20-30 minutes for food items, while we watched table beside us *which sat 20 minutes after us receive same entrees that our table ordered before their arrival. Again, had to raise our hands & call out to waiter to remind him of what we ordered.
- bathroom (ladies) was filthy, no toilet paper
By far the worst dining experience.
Son’s friend joined us. It was his first time
I understand there’s a shortage of servers right now and we could feel that at dinner. We had to look for our server several times to take dishes away, change out the grill and order more food.
It’s my friend’s birthday and we loves it here. Loves the food, love the atmosphere. The server is really nice to tell the restaurant and gives us a free dessert!!!! Great customer services. Definitely coming back.
Great selection of meats and other menu items on all the different AYCE options. I really like the environment of the Plano location compared to Addison; as it is slightly larger which allows for more spacious tables or booths. Wish there was a location on the west side of the DFW metroplex closer to mid-cities.
Great experience. The concept is excellent. The food was exceptional. The ambiance thoughtful and stylish.
Birthday dinner for my husband. Great experience overall.
A fun dining experience with good food. The staff was really nice.
Amazing! I come here very often and everytime I do, it’s amazing!! I recommend the Pork Dumplings with the egg rolls sauce. It is just *chefs kiss*
What a great place to eat, all you can eat with high quality meat or large meals at set prices to share with friends. Cheap beer as well and a happy hour worth going early for.
The menu is a bit pricey, but the quality of the meat is great with copious options. The service is a tad slow, but everyone was very cordial.
Host seemed kinda lost when we came in. All the waiters/waitresses seemed to be teenagers with a lot of energy. Ordered a margarita when we were first seated. Got all our food cooked, ate and after asking abt the margarita to 2 different people it finally came out about 45 mins to an hour later. Place wasn’t too busy so unsure why the wait was so long. Food was decent, portions were ok. Rice was kinda sticky tho. Overall decent experience but probably won’t be back anytime soon...
Great food and the amount of food was perfect. This is the best place for a group to enjoy great food and company!
Friendly and kind staffs, delicious dishes. Will come back soon!
Wish the waiters were way more attentive, took us 30 mins to get our check and watched him talk to other servers the whole time... checked in on us once, Didn’t get our waters refilled it just ruined the meal.
Great food and atmosphere.
The food was great, but the service was mediocre at best.
They let a couple with a pet dog walk right in and sit down. They told them it wasn’t okay but the couple persisted and won. “He is well behaved and goes everywhere.” Total health code violation. It wasn’t a service animal. They have no patio so it’s against the law. Dog was sitting on the booth and sniffing and licking the table. All violations of the law. Service animals do not behave this way. Animals are never allowed to sit in the seat even in an outdoor area. It was gross.
Staff did not reserve a table for our party of 6. Instead, it was given to a larger party of 10, who did not have a reservation. (It took 1 hour beyond our reservation to be seated and the table was much too small. Overall, a decent restaurant and a friendly staff, but not a good experience.
AAA++++. Always love eating here. the food is very delicious.
Excellent & fun! We all got what we wanted and it was delicious. Ready to go back and try other stuff, so much to try!!
Amazing food and meats - I just wish they didn't charge $3 per bowl of rice, which is quite ridiculous. Most true Asian establishments bring complimentary rice.
Great accommodations for a party of 8, in a semi private setting. Excellent service and food! Highly recommend!!
We had to ask for drinks 3 times. And tongs and utensils, and napkins.
Wonderful food wonderful atmosphere
Gyu-Kaku - Plano, TX does offer delivery in partnership with Uber Eats. Gyu-Kaku - Plano, TX also offers takeaway which you can order by calling the restaurant at (469) 988-5258.
Gyu-Kaku - Plano, TX is rated 4.6 stars by 168 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.