Hai Cenato

3.9
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625 reviews
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£26 to £40
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Italian

Top tags:

Pre/post Theatre
Casual
Hai Cenato is a NYC-Italian restaurant & bar in Victoria's NOVA complex. Translating as 'Have you had dinner?' in Italian, Hai Cenato serves up lunch and dinner seven days a week. Inspired by New York-Italian cuisine, the menu spans small plates, pasta & risotto, grills and sourdough pizzas. Upstairs, cocktail bar The Drunken Oyster serves classic Italian cocktails with a twist and sparkling 'taptails'. Please note that we only have the afternoon menu available between 2:31 p.m. and 5:29 p.m.

Special Offers

Pizza & Prosecco Brunches: £30

Unlimited prosecco and pizza (any pizza off the menu excluding guest chef) for £30pp. Table times: 90 mins for up to 4 people, 2 hours for 5 +.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 1 October 2019

Ends: 30 November 2019

Availability: Sun 12:00-16:00
Sat 12:00-14:30

What 625 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
3.8
ambience
3.6
value
Noise · Moderate
73% of people would recommend it to a friend
5
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MG
1 review
Dined 3 days ago
Overall4food4service5ambience4

Great service and lovely cocktails, not a great deal of choice for a vegetarians but great spot for a pre-theatre dinner!

OT
1 review
Dined 5 days ago
Overall3food4service1ambience3

The food is amazing just the service was really poor!

M
London
2 reviews
Dined on 2 November 2019
Overall5food5service5ambience5

Had a really good night great food large portions

OT
Newcastle
1 review
Dined on 31 October 2019
Overall4food4service5ambience3

Quick service, good food. Bit noisy but no major issue. Will book again.

LP
London
1 review
Dined on 31 October 2019
Overall3food3service3ambience1

Such a shame from a renowned chefs restaurant.

We got sat on an drafty Table - we said to the staff who advised yes we know. I think they thought we were going to have pre- theatre dinner menu and from previous reviews I assume this is where you get sat if eating from a special menu.
If you’re offering set menus then the service and experience should be the same.

Food average - nothing wrong with it but a bit bland. We’ve had better Italian at Bella Italia. Would I return sadly not.

TW
1 review
Dined on 26 October 2019
Overall1food1service1ambience3

Pizza was very disappointing, very soggy base and a lack of flavour. Waiter failed to ask why we didn’t eat the pizza.

MT
London
1 review
Dined on 25 October 2019
Overall5food5service5ambience5

Great choice for a quick but nice dinner before Wicked or Hamilton.

BF
London
1 review
Dined on 25 October 2019
Overall5food5service5ambience5

Great atmoshpere, excellent service and delicious food

GP
London
2 reviews
Dined on 24 October 2019
Overall3food4service2ambience4

Great restaurant for lunch. The food was excellent although my meal was missing some of the vegetables the menu had advertised.
Unfortunately the service was a little odd. The bar is upstairs so the drinks take too long to arrive. The food took a while to arrive which for us was ok but others were complaining as they had only an hour for lunch. There appeared to be two managers on shift, neither of whom made anything easier. Our waitress was superb which made up for the niggles.
We would return and have already recommended the food to friends.

HE
London
8 reviews
Dined on 23 October 2019
Overall4food4service4ambience3

Trying a new restaurant is always an exciting experience and we were not let down by this experience .The food was wonderful the sourdough for the pizza was so light and the pickled halibut to die for. Not a huge choice of cocktails when sitting at the table and we did wonder why we were sat right in the corner by the fire extinguisher when there was hardly anyone else in the restaurant which was a bit of a shame as we were rather cut off from what was happening .But the food wonderful.

MH
London
8 reviews
Dined on 22 October 2019
Overall4food4service4ambience3

The small plates are surprisingly good. We really enjoyed the burrata, the cracked potatoes side, the beetroot salad and the pizzas were really yummy. The pre theatre menu is really good value. Just want to say the lady that served us was LOVELY. She suggested we get small plates of pasta but one of the party was upset at the size and got a double portion but actually the server was right! Thanks for a lovely evening. Definitely have a negroni.

OT
London
1 review
Dined on 22 October 2019
Overall5food5service5ambience4

Fantastic pizza and great service.

DK
Baltimore
10 reviews
Dined on 21 October 2019
Overall5food4service5ambience4

We chose Hai Cenato for its proximity to the theatre and what a great choice! The restaurant was lovely without being "stuffy"-- an upscale casual environment. The service was very good and we enjoyed the food very much. Our server was helpful and her recommendations more than met our expectations. This is a great place for pre-theatre dining (although we chose from the standard menu) or for dining in general that is a bit nicer than a pub. If we were to visit London again, we would definitely want to dine here again.

JG
1 review
Dined on 18 October 2019
Overall2food3service2ambience1

I've been trying out a different pizzeria every day for the month of October 2019 and was very excited about this place after hearing very good things. To be honest, I was pretty disappointed by the standard of pizza and the service, given the prices. I get that it's Victoria and overheads are high, but if I'm paying that kind of money, I don't expect to have to remind my waiter that my cocktail still hasn't arrived long after my pizza has. The pizza itself was overloaded with sauce and cheese too, which at first seemed like a good thing but became a chore after halfway. I found the minimal (yet unorthodox) menu very constrictive too.

OT
London
1 review
Dined on 17 October 2019
Overall3food3service5ambience5

Service and place is lovely, my pasta was cold unfortunately. Had probably been waiting to go a little too long.

OT
London
1 review
Dined on 16 October 2019
Overall5food5service5ambience5

10/10. Ambiance was great as well.

T
Buckinghamshire
5 reviews
Dined on 14 October 2019
Overall4food4service4ambience4

Helpful staff, satisfying menu and pleasant ambience.
I would prefer to do my own tipping rather than have a service charge.

OW
1 review
Dined on 12 October 2019
Overall4food4service5ambience3

Good Italian restaurant with great service. Pizza was good (if not extraordinary) and had interesting and novel toppings. Desserts were delicious

AL
London
11 reviews
Dined on 11 October 2019
Overall4food3service5ambience3

Service and ambiance was fine. Pasta dishes were somewhat over seasoned but generally a good meal

OT
London
1 review
Dined on 5 October 2019
Overall4food4service5ambience5

Pizza was delicious. Appetisers were very good. I found my paparadelle to be a bit salty. Service was excellent and quick as we had asked for it.

SC
London
4 reviews
Dined on 3 October 2019
Overall3food3service3ambience3

Happy hour bar advertised was not on. There was a private function in bar so closed. Food was okay - not great. Our mains were cold so sent back. Got a glass of wine free each as compensation. Noise level was high so difficult to hear conversation. Wouldn’t recommend and wouldn’t go back

G
London
70 reviews
Dined on 1 October 2019
Overall4food4service2ambience4

Lovely food on my second visit, but as always the reception at front of house is consistently poor. It’s not helped by the layout which often means you are left lingering while staff seat other guests.

That lingering feeling continued as we had to follow up on our drinks orders which took too long to arrive. We ordered so wine could be enjoyed alongside food can it arrived much too late.

That said the burrata was lovely and smooth, the beetroot salad good but would have benefited from smoking and the mains were passable.

M
London
1 review
Dined on 1 October 2019
Overall1food2service1ambience1

Nothing at all like the other Atherton restaurants. Service was appalling - the wine we sampled was not the wine we were given, our starters and mains came out at the same time and our mains were then left on a hot plate drying out while we ate our starters. We will not be going back and certainly would not recommend.

M
Berkshire
4 reviews
Dined on 28 September 2019
Overall4food4service5ambience3

Great place for a quick dinner. Good value and great pizzas.

LJ
1 review
Dined on 28 September 2019
Overall5food4service5ambience5

Enjoyed it immensely, we particularly appreciated the chef pictures, and, my other half, being a chef who cooked with Jason in maze on his masterchef professionals round back in 2009 (!) loved chatting to the chef. Thank you.

SE
London
1 review
Dined on 27 September 2019
Overall5food5service5ambience5

We got looked after by the young man on a day which happened to be his birthday. He looked after us really well, very smiley, and did a great job! Food is so lovely here - the macaroni Cheese is to die for and the side dish of chilli and garlic broccoli is to die for! Will definitely be back again soon as we work in the Nova Building above it.

s
London
1 review
Dined on 26 September 2019
Overall3food3service2ambience2

If your looking for s quick in and out meal then this would be fine for you.

KB
London
28 reviews
Dined on 25 September 2019
Overall5food5service5ambience4

We ordered a selection of small plates and all were delicious. Our waitress was attentive and helpful with menu choices.

SR
1 review
Dined on 20 September 2019
Overall2food3service1ambience2

Unfriendly staff, small portion, noisy. I had one unexpected guest on my birthday, they were completely helpless and quite rude on rearranging the table. I didn’t enjoy the place.

s
London
3 reviews
Dined on 20 September 2019
Overall3food3service3ambience3

Food was a little salty
Service was a little slow
Not as good as it was

B
London
2 reviews
Dined on 17 September 2019
Overall3food3service2ambience3

Very disappointing. Nowhere near as good as Jason Atherton’s other restaurants. My friend asked for a Manhattan cocktail and was told no. Even though there is a cocktail bar upstairs that is part of the restaurant and that’s where all the drinks come from. When he instead ordered a cocktail from the restaurant menu, it was the wrong one when it arrived. The food portions are good, but both our courses were average, and a bit bland. Certainly nothing special. Overall service, food and value was unimpressive.

KS
New York Area
1 review
Dined on 14 September 2019
Overall3food4service1ambience3

Pizzas are good- high quality but service was really bad. It was my mom’s birthday and we had put that in the reservation. Right from the the hostess to the manager, no one came to wish and did not let us cut our cake.

C
London
16 reviews
Dined on 14 September 2019
Overall4food4service5ambience4

Great pizzas and pasta, skip the panacotta though, it was completely liquid.

AP
London
3 reviews
Dined on 13 September 2019
Overall5food5service5ambience5

Nice restaurant not far from Victoria station. Good food and great service.

AJ
London
1 review
Dined on 11 September 2019
Overall2food1service4ambience1

Rubbish stodgy food. Service average. No atmosphere and terrible music.

BO
London
112 reviews
Dined on 7 September 2019
Overall3food3service4ambience3

A convenient restaurant for Victoria station with some interesting dishes, but the main focus is up market pizzas. We had delicious Californium style starters but dull main courses. Veal Milanese was covered with pizza-style tomato paste and not remotely authentic. Nice wines though.

e
Berlin
11 reviews
Dined on 6 September 2019
Overall5food5service5ambience4

Great small plates and pizzas. Fairly buzzy in the Friday lunchtime that I was there’s

R
London
9 reviews
Dined on 4 September 2019
Overall5food5service5ambience5

Second time here and will be back again. That’s a good sign and signal..

CB
London
1 review
Dined on 4 September 2019
Overall3food4service3ambience4

The restaurant and staff were great but the Drunken Oyster staff were slow and uninterested. Our cocktails were poor and we felt forgotten about. I think the negative reviews are all about the bar. The restaurant, food and staff were excellent. Give the bar a miss.

JS
1 review
Dined on 31 August 2019
Overall4food3service3ambience3

Went here for dinner before seeing Hamilton just up the street. The location is perfect for a preshow dinner and a good option if you're vegetarian. We ordered the Sam Marzano pizza and the Taleggio with Mushroom pizza. The San Marzano was amazing- honestly the best pizza I've had outside of Italy. The Taleggio on the other hand was very disappointing and we just didn't end up eating it. The cheese was very thick and kinda cold so got that rubbery kind of vibe. We didn't get any pasta but we saw some going by our table and it looked amazing- definitely had some food envy. The service was kinda strange, all the waitresses were very sweet but we kept having different ones come over so we couldn't really understand who was serving us and it took a long time to get anyone's attention. Overall would recommend for preheater, but leave yourself time because they are not too fast with the service.