Hai Cenato

3.9
427 reviews
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£26 to £40
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Italian
Top tags:
  • Pre/post Theatre
  • Casual
  • Good for a Date
Hai Cenato is a NYC-Italian restaurant & bar in Victoria's NOVA complex.

Translating as 'Have you had dinner?' in Italian, Hai Cenato serves up lunch and dinner seven days a week. Inspired by New York-Italian cuisine, the menu spans small plates, pasta & risotto, grills and sourdough pizzas.

Upstairs, cocktail bar The Drunken Oyster serves classic Italian cocktails with a twist and sparkling 'taptails'.
Dining Style
Casual Dining
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Cuisines
Italian
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Hours of Operation
Monday - Saturday: 12:00 - 14:30 and 17:30 - 22:30



Sunday: 12:00 – 14:30 and 17:30 – 22:00
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Phone number
020 3816 9320
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Paul Hood
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Additional
Bar Dining, Full Bar, Wheelchair Access
What 427 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
3.8
ambience
3.5
value
Noise · Moderate
78% of people would recommend it to a friend
5
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TB
London
2 reviews
Dined 3 days ago
Overall 4food 4service 4ambience 3

Great pizzas make this place worth a visit. Beers wines good spot if you are in Victoria

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CR
1 review
Dined 7 days ago
Overall 4food 4service 4ambience 4

Great food and service - what more could you ask for

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TG
London
1 review
Dined on 7 December 2018
Overall 5food 5service 5ambience 5

Great spot for pre theatre meal. Very attentive but not overbearing staff. Crab linguine superb

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E
London
1 review
Dined on 3 December 2018
Overall 2food 2service 3ambience 2

The food was ok. My pasta was tasty but small and cold even though the plate was burning hot. My friend had a pizza which had large chunks of uncooked garlic which was unpleasant at the time and afterwards. My other friend had pasta which was quite basic. The puddings were nice but small.

The waiting staff didn't seem to be working well together and seemed to be quite unexperienced. You'd expect a little more for this price point.

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GR
Yorkshire
2 reviews
Dined on 1 December 2018
Overall 4food 3service 4ambience 4

Based on the very good reviews, we booked for a pre Hamilton lunch. Two big pizza ovens meant the Sour Dough Pizzas were as good as expected and the pasta ragu was very good as well. However, the Veal Schnitzel with pesto was dissappointing - not crispy, but soggy, and well, bland! We'll be back, but will stick to the pizza/pasta options!!

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O
London
6 reviews
Dined on 30 November 2018
Overall 5food 5service 5ambience 5

I don’t really like pizza... but here it’s like a revelation... Will be and have been back.

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SB
London
20 reviews
Dined on 23 November 2018
Overall 3food 3service 4ambience 3

We arrived post theatre and were told pretty clearly we had to order pronto. Ok but a bit unwelcoming. Felt quite end of evening (this is a huge space and it wasn't remotely full). Good salami etc starters. The special pizza was apparently good too. Linguine a bit odd and fish just arrived on plate looking at me. They explained that the vegetables were inside (fennel and kale?) but a whole glassy eyed fish which appeared to have gone for a swim in oil wasn't appetising and didn't taste special at all.

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F
Orlando
58 reviews
Dined on 23 November 2018
Overall 3food 2service 3ambience 3

It was very convenient to the theatre, but food was just meh.

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OT
London
2 reviews
Dined on 21 November 2018
Overall 1food 1service 3ambience 3

When the highlight of the meal is the broccoli you have an issue.

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SI
London
1 review
Dined on 20 November 2018
Overall 4food 5service 5ambience 3

The quality of food was great- I can't remember the last time we ate such good pizza.

service wasn't fast, but it was very polite.

x

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BH
London
2 reviews
Dined on 20 November 2018
Overall 4food 4service 4ambience 4

Flavoursome pizzas, fresh salad and vegetables. Great for pre theatre.

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SC
1 review
Dined on 18 November 2018
Overall 3food 2service 4ambience 4

The food i could tell would have been lovely but was way too salty so i couldn't eat past the first few mouthfuls as all i could taste was salt. The bill was £300 for 4 so not overly cheap.

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LP
London
2 reviews
Dined on 17 November 2018
Overall 4food 4service 4ambience 5

Are using the pre-theatre menu - good value and really nice food.

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DM
London
4 reviews
Dined on 17 November 2018
Overall 3food 3service 4ambience 4

Great atmosphere - good for quick food and service, reasonably priced and obliging with a goodie bag as we were rushing pre-theatre. Recommended pre-Hamilton, 2 minutes away.

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A
London
17 reviews
Dined on 17 November 2018
Overall 5food 5service 5ambience 5

Normally we go here for a family fix of the sour dough pizzas. Which were as always brilliant with interesting toppings.
We also tried the pappardelle with beef ragu. The only regret is we haven’t tried it earlier!!

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OT
London
5 reviews
Dined on 16 November 2018
Overall 2food 2service 1ambience 4

At 8.25 when we ordered our mains they told us the gas run out of vegetables. We enquires if the had any vedge at all and they said no! So we had 2 mains with no vedge.

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Y
London
3 reviews
Dined on 14 November 2018
Overall 3food 3service 4ambience 3

Friendly staff, good service. Group ordered 4 different pizzas- all over-promised on flavour for what arrived, in terms of toppings. Pizza base was tasty and portion size was good. Lemon tart for dessert had a tasty filling and sorbet but hard, tasteless pastry case.

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DK
Angus
1 review
Dined on 10 November 2018
Overall 2food 3service 1ambience 3

We both thought the food was good especially the ham hock risotto. However the service was not very good and when we came to pay our bill we ask for the service charge to be removed which was challenged by the restaurant host that evening which I found most unusual.. we won’t be returning which is a shame as Jason Atherton is a favourite chef of mine but clearly has a lot of work to do to sort out his customer service at this restaurant.

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OT
London
6 reviews
Dined on 9 November 2018
Overall 5food 5service 5ambience 5

Great pizza

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AB
London
1 review
Dined on 9 November 2018
Overall 4food 5service 4ambience 3

The food is good and I like the atmosphere but it was unacceptable to be told three times that we only had 90 minutes for a lunch booking. I was meeting a friend I hadn’t seen for 2 years and we had a lot to catch up on. As we were being pressed for time, we skipped wine and dessert and we won’t come back. Restaurants need to understand that they are there for the patrons’ comfort as well as to turn a quick profit.

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OT
London
1 review
Dined on 8 November 2018
Overall 2food 2service 3ambience 3

We used hai Cenato as it had a cocktail bar and italian food.... usually a good combination for a night out! It was also a Jason Atherton restaurant! However the cocktail bar is very cramped, and the bar service there very slow, as they are also servicing the restaurant , the starters were very good, but our main courses were poorly seasoned and rather tasteless and appeared to have been reheated. Very disappointing for a restaurant with such good provenance! All in all a poor evenings food on our special occasion trip to london!

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ID
Worcestershire
4 reviews
Dined on 8 November 2018
Overall 1food 2service 1ambience 1

This is a new restaurant in a large redevelopment scheme near Victoria station. We found the place extremely noisy and the staff amateur; the food was passable but expensive. Suffice we escaped as soon as we had finished our main course and took desert and coffee in a real restaurant

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JL
London
2 reviews
Dined on 5 November 2018
Overall 4food 4service 5ambience 3

Booked a table pre "Hamilton" - good food and service. Not too noisy to talk!!

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AC
Essex
3 reviews
Dined on 3 November 2018
Overall 5food 5service 5ambience 5

Booked pre-theatre which worked perfectly. Good food - especially the salami board starter, great value! - and friendly, attentive service.

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P
London
1 review
Dined on 2 November 2018
Overall 2food 2service 1ambience 3

I don't know how this restaurant made it into the top 10 pizzas in London! Cold and extremely average pizza. The pizza sauce was too way too salty and the service was beyond awful! The only thing good (and hot) was the potatoes. Save your money!

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AI
London
1 review
Dined on 29 October 2018
Overall 1food 1service 1ambience 1

They cancelled our booking a couple of hours before our meal.

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MH
London
1 review
Dined on 28 October 2018
Overall 5food 5service 5ambience 5

Very nice classy place great service and excellent food 👌👍

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MP
Liverpool
1 review
Dined on 27 October 2018
Overall 5food 5service 5ambience 5

Our second visit to Hai Cenato (Both times pre theatre) & it's never disappointed. Great service, great atmosphere, best pizzas we've ever had. Can't recommend it highly enough.

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GS
1 review
Dined on 27 October 2018
Overall 1food 1service 3ambience 3

Booked pre theatre dinner for 4 people but after being seated and wine opened we were told that the gas had turned off and they couldn’t cook anything hot. No time before theatre to go elsewhere so we ordered 4 uncooked starters and two rocket salads + extra bread. We were charged the full amount (£85.00) with a reduction of only £4.50 when we pointed out our overall disappointment with our experience. Not impressed!!!

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MA
London
1 review
Dined on 27 October 2018
Overall 5food 5service 5ambience 5

Excellent Food, Excellent Service & Excellent Attention-to-Detail.

Thank you to all at Hai Cenato, for looking after us all (7 guests). & thank you for surprising the birthday girl with a complimentary Ice Cream.

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LW
London
1 review
Dined on 26 October 2018
Overall 4food 4service 5ambience 3

We had a very enjoyable pizza at Hai Cenato, before heading to the theatre nearby for a show. It became quite busy while we were there, which provided a decent buzz. We were served quickly, but without feeling rushed, and the waitress seemed knowledgeable about the menu. The food was very nice, especially the broccoli side dish - wow! We both had a Pizza Bianca, which was also very good. We had mentioned it was my birthday and the waitress surprised me with a sparkler in ice cream, which was a nice touch, when I had not expected anything. I would definitely visit this restaurant again if in the Victoria area. I had not been out in that area for a number of years and was pleasantly surprised by all the new buildings and social options.

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G
1 review
Dined on 25 October 2018
Overall 3food 3service 4ambience 2

Had a nice meal with my husband before Hamilton. Burrata starter lacked texture/taste (too sloppy). Pizza, amazing base. Should have just had that. Probably had too high expectations of Jason Atherton (enjoyed Maze post GreatBritish menu success). But nice casual meal, great staff. For price would have preferred higher end cuisine.

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L
Kent
20 reviews
Dined on 20 October 2018
Overall 1food 1service 1ambience 3

Very Disappointing! Arrived at 5.30 so we could get to the theatre to collect tickets at 7pm. We were aware of time so ordered a simple starter to share & 2 pizzas. The starter & drink arrived promptly but thats where the service ended. 45 minutes after our starter was taken we were told our Pizzas would be 5 mins. 10 minutes later the table next to us that arrived 20 mins after us had their starters & mains. Our Pizzas (that only take minutes to cook) never arrived. We left in disgust without having dinner. Hai Cenato - Have you eaten, should be followed up with you probably won't eat here. If you've got Theatre tickets give this place a wide berth!

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m
London
3 reviews
Dined on 18 October 2018
Overall 5food 5service 5ambience 5

From the moment we arrived to the moment we left we were thoroughly spoilt. Five star food and five star service.

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J
Cleveland
7 reviews
Dined on 17 October 2018
Overall 4food 4service 5ambience 5

Great for a pre Hamilton meal

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KD
London
1 review
Dined on 17 October 2018
Overall 3food 2service 5ambience 3

Good location. Not a great choice of food and food was far too spicy. Good service.

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DL
1 review
Dined on 16 October 2018
Overall 3food 2service 2ambience 4

Good ambiance. Seated quickly but waited 15mims to order. Pizza tasted good but it was quite wet towards the middle which made it soggy. It was also quite salty to my taste.

Will go back for a second look.

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P
London
1 review
Dined on 11 October 2018
Overall 1food 1service 1ambience 1

The service was inattentive and slow. The place was very very noisy but lacking in any character. The food was lacking in taste and very basic. The wine list was poor. Having eaten at all the restaurants in the Social Group I had expected a higher quality even though this is downmarket by comparison . Very disappointing dining experience

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JH
London
1 review
Dined on 11 October 2018
Overall 4food 3service 5ambience 5

The food was very good and servings generous. Pre theatre menu also very good value. I ordered a fish dish, which when it came I did not believe was fresh and was unable to eat it; my waiter asked me what I would like instead and took the plate away without hesitation. The manager also came to apologise. Would highly recommend the cod.

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LF
London
8 reviews
Dined on 5 October 2018
Overall 4food 4service 4ambience 3

The pizzas are amazing and there are some great wines on the wine list!

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