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Haidilao Hot Pot - Birmingham, Birmingham, Birmingham

Haidilao Hot Pot - Birmingham

4.6
4.6
179 Reviews
£25 and under
Chinese
Hotpot is one of the most signature Chinese cuisines that has been enjoyed for centuries. It is a communal meal where a pot of simmering broth is placed in the centre of the table, and diners can choose from a wide range of ingredients, such as thinly sliced meats, seafood, vegetables, mushrooms and noodles to cook in their chosen flavour of the broth. After which, diners can savour the cooked food in customisable dipping sauces and seasonings.
At Haidilao hotpot, we are committed to provide unique and enjoyable dining experience that combines delicious food, cosy and intimate ambiance, and exceptional customer service.

Make a booking

2 people

19:00


Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Chinese, Asian, Vegetarian
  • Hours of Operation
    Daily 11:00–02:00
  • Phone number
    0121 387 7787
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Area
    Birmingham
  • Cross Street
    Bullring shopping centre
  • Parking Details
    Centre, Edgbaston, Moor street(Bullring Shopping Centre)
  • Public Transit
    Birmingham New Street, Birmingham Moor Street.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Dog Friendly, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Vegan, Wheelchair Access, Wine

What 179 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.7Service
  • 4.6Ambience
  • 4.4Value

NoiseEnergetic

Loved For

  • Birmingham/West Midlands

    Child-friendly

  • Birmingham/West Midlands

    Good for groups

  • Birmingham/West Midlands

    Healthy

  • Birmingham/West Midlands

    Hot spot

  • Birmingham/West Midlands

    Great for outdoor dining

  • Birmingham

    Best Value

  • Birmingham

    Child-friendly

  • Birmingham

    Good for groups

  • Birmingham

    Healthy

  • Birmingham

    Hot spot

179 Reviews
  1. Xhue

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Manager, Happy Yu was very lovely and friendly. Enjoyed the atmosphere while eating there. Will go back again !

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  2. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 15 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    HAPPY YU IS THE BEST!!! SHE IS KIND AND VERY WELCOMING SHE IS AMAZING!’

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  3. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 13 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best places to eat in Birmingham. Amazing staff and food service

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  4. OpenTable Diner

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 11 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was exceptional, with attentive service, delicious food, and a welcoming atmosphere. The staff went above and beyond to make the celebration memorable, creating a perfect blend of warmth and culinary delight. We highly recommend Haidilao for special occasions and look forward to returning for more memorable moments.

    Is this helpful?

  5. ZoeJ

    Birmingham

    2 reviews

    4.0

    2 reviews

    Dined on 11 February 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    We had booked a table for 2pm, got there at 1:45pm. Was in a queue for 15 minutes, didn’t help that people kept pushing in the front of the line. So by the time I got to the front our table had gone. Then had to wait another 45min for a table. I had booked for 5 people but was seated at a table for 4, so one person had to sit on a stool at the end of the table. The robot that serves kept bumping into them. Our table was right underneath a speaker so was very loud. Felt like even though we had booked, we was given the wrong table.

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  6. OpenTable Diner

    South Wales

    1 review

    4.0

    1 review

    Dined on 10 February 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Restaurant was really busy. We had booked for 5pm but were told to come back in 30 mins, we decided luckily to wait in the foyer and was then called to our table at 5.10, so not sure why we were told to come back later. Apart from that food and service were excellent and we will definitely come again.

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  7. MichelleM

    London

    2 reviews

    5.0

    2 reviews

    Dined on 19 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a wonderful day with friends, beautiful decorations. Best place for celebrating birthday!

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  8. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 14 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    very friendly staff that guided me, amazing food that is delicious and fresh

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  9. YunliL

    Birmingham

    1 review

    1.0

    1 review

    Dined on 19 December 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    1st Nov and 19th Dec are my husband and my son’ birthday. I expected your staff sang the happy birthday to them. However, nothing happened for twice. Sad.

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  10. JasonG

    Warwickshire

    1 review

    5.0

    1 review

    Dined on 16 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our 4th visit to Haiilao, and each time it keeps improving. The service from the person who served us was beyond what was expected, and ensured that all our needs were attended to, even brought us several dishes to help us enjoy the meal even more. The range of food was excellent and my wife who is a vegan, loves it here as they have a large vegan range of ingrediants to cook, one thing to tell them is if you are vegan/vegiterian, is to tell them when they ask about allergies. The server brough us some complimentary ground beef to eat, not her fault, as she did not know and you can't fault this. Also the amount of food we had filled the table and the two shelves which are on the table and the cost was very reasonable, rice and noodles are less than a pound and they even make them at your table if you want them too. We are already looking forward to our next visit here

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  11. OpenTable Diner

    Cambridge

    1 review

    4.0

    1 review

    Dined on 13 December 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    The quality of lamb can be better, overall is good

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  12. OpenTable Diner

    Birmingham

    1 review

    4.0

    1 review

    Dined on 2 December 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Nice restaurant, I enjoyed the food and customer service was great

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  13. OpenTable Diner

    Birmingham

    1 review

    3.0

    1 review

    Dined on 1 December 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 1
    This was our first time at this establishment. We had never had hotpot - so there were some surprises; - it was incredibly messy, soup went everywhere, including our clothes, unfortunately my partner's jumper that was brand new, had oil spilled on it. I had also worn a handmade knitted jumper and I was absolutely terrified to get any oil spilled on it - so it just wasn't great - we were sat with other people - I was very shocked at this, it's not something that happens in the UK, it was a large table split into two sides, but I was literally sat next to a stranger - we had travelled all the way from Lancaster for this experience so it wasn't pleasant, it felt very awkward being next to a stranger

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  14. OpenTable Diner

    Birmingham

    1 review

    4.0

    1 review

    Dined on 26 November 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    A new experience for both of us. Delicious food and drink, cooked in a unique way at our table. It was rather like a fondue in that sense. Unusual flavours and combinations - a culinary voyage of discovery. With this being our first time, we didn't know what to expect. The waitresses were helpful but were too busy to spend much time explaining the process. We shall be better prepared for our next visit.

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  15. HayleyL

    Birmingham

    1 review

    5.0

    1 review

    Dined on 18 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely fantastic. Delicious, fresh and quality food with amazing service from all of the staff. Highly, highly recommended. The tomato based soup with beef slices is especially recommended!

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  16. Rebecca

    Birmingham

    1 review

    4.0

    1 review

    Dined on 17 November 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Lots of fun eating here! The bar where you can make your own sauce was a lovely touch and the staff were all so accommodating. I think the experience was better than the actual food, though perhaps this was my bad cooking!!! This being said, i would 100% come here again and suggest everyone goes for the experience

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  17. Rong

    London

    1 review

    5.0

    1 review

    Dined on 11 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Magnificent experience. Great food as always, 1st class service, genuinely makes you feel cared about, and provides mouthwash in toilets (every restaurant should learn from that!) Matcha coconut latte is a must try.

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  18. SusanB

    Birmingham

    1 review

    5.0

    1 review

    Dined on 5 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time dining has an excellent time. The food and service was all amazing.

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  19. Jinnicha

    Birmingham

    1 review

    4.0

    1 review

    Dined on 30 October 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Very good, good service and food, but the hand stretched noodle show is not there for the past two times when I went, kinda disappointed

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  20. Chloe

    Birmingham

    1 review

    5.0

    1 review

    Dined on 28 October 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Second time eating there and first time for a birthday! The song was so energetic and sweet, thank you so much! The food is always amazing. Tried the Tom yum base and it was to die for. The slices of lemon increased the flavour over time and full prawns came with it inside already. Perfection. I miss it already. The staff are always so friendly and their Halloween makeup looks were all adorable!

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  21. OpenTable Diner

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 7 October 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our first time Hot Pot experience. The service and explanation of the ordering was brilliant. The food was so tasty and it was incredible value for money. A great place to spend an evening with family or a group of friends.

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  22. PanBao

    Birmingham

    8 reviews

    5.0

    8 reviews

    Dined on 29 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent customer service even though it was busy. Wonderful front of house staff.

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  23. OpenTable Diner

    Cheshire

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 29 September 2023

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 4
    Food was amazing but we didn’t realise it was Mid-Autumn Festival so the restaurant was extremely busy. We had to wait an hour after our reservation time as they were allowing walk-ins. This meant we were constantly watching the time when we did eventually get to sit down as we had to be somewhere 50 minutes after finally being seated. We will try again but maybe not at peak time on a Friday.

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  24. AmiC

    Birmingham

    1 review

    5.0

    1 review

    Dined on 22 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service! Great food, will definitely be back in the future :)

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  25. Thomas

    Birmingham

    2 reviews

    1.0

    2 reviews

    Dined on 15 September 2023

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 5
    the food is not fresh I have been here many time and the prices increase as well

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  26. elisiar

    Birmingham

    1 review

    5.0

    1 review

    Dined on 13 September 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great service, good food and great ambience. Value was a bit on the pricey side depending on what you get. But it was a good experience.

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  27. KirstyM

    London

    1 review

    5.0

    1 review

    Dined on 2 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was lovely and explained how it all worked. Very attentive staff and excellent food

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  28. ZainabH

    Birmingham

    1 review

    5.0

    1 review

    Dined on 30 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great place to eat, staff are very welcoming and helpful. Reasonably affordable depending on what you pick.

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  29. CharlieO

    Birmingham

    1 review

    5.0

    1 review

    Dined on 28 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great time. It was our first time visiting and would definitely recommend and will definitely come back. We had Happy looking after us and she was really friendly, helpful and knowledgeable. We were given a drink on the house to celebrate my husband’s promotion which was a lovely touch. All of the staff were really friendly and helpful. Food was served promptly. Spice / toppings bar had a great selection. Can’t wait to come back

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  30. KaterinaT

    London

    1 review

    5.0

    1 review

    Dined on 18 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An amazing dining experience. Without a doubt I shall be returning.

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  31. ZoeJ

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on 7 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We absolutely love coming here as a treat! We always recommend to our friends if they’re after something new to try.

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  32. Holly

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on 31 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My daughters were desperate to try hotpot and it didn’t disappoint. An amazing welcome from Happy and shown to our table. Coco then went through the iPad ordering which was simple and she explained the different soup bases in great detail which was extremely helpful! My youngest daughter was even brought out a toy! They think of everything here and as so friendly and welcoming. The food was really lovely and will defiantly be back to try more. Upon leaving Happy presented us with ponchos and a goody bag with some delicious treats in. We loved our meal here and will defiantly be back!

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  33. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 29 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of mine and my partners go to restaurants. Always love the service as the staff are very attentive and helpful. Food it amazing, especially like the tomato base and the sauce bar. Was served by Happy for the first time on our last visit. She is an absolutely lovely lady and we could not praise her enough!!

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  34. OpenTable Diner

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on 23 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service here is amazing compared to other Hotpot restaurants in Birmingham. All the little touches such as the free apron you’re given, the hair bobble to hold your hair back, the iPad you use to order everything and even the little adorable robot waiters make such an amazing experience. I will never go anywhere else for hotpot now after my first Haidilao experience.

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  35. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 20 July 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great place. Was going to literally come back for a second day in a row... went to another Brum restaurant which was half as good and more expensive. Will remember to come back here next time.

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  36. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 15 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Tried hot pot for the first time and I can only recommend this to anyone. Great place, amazing food, friendly staff. Really enjoyed it there.

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  37. OpenTable Diner

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on 28 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely loved it. Super modern and the staff are so friendly. Nice lil gem in city centre. I would recommend trying this place at-least once. Yuka helped us that evening and she provided an exceptional service.

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  38. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 24 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food, good service, fast and reliable would recommend

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  39. Sher

    London

    8 reviews

    5.0

    8 reviews

    Dined on 23 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing service and amazing food. We loved the Sukiyaki soup base and the chicken and mushroom too! We didn't like the tomato base and the spicy beef tallow base was just okay. Really incredible service, just mind-blowing. We adored the experience and will be coming back very very soon. Thank you to the incredible staff!

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  40. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 20 May 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very good enjoyable. Staff was great and very welcoming

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FAQs

You can order delivery directly from Haidilao Hot Pot - Birmingham using the Order Online button.

Haidilao Hot Pot - Birmingham is rated 4.6 stars by 179 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Order delivery or takeout

Google Map for Haidilao Hot Pot - Birmingham

Unit SU333, Bullring Shopping Centre, Birmingham, Birmingham B5 4BU

Dining areas

Additional information

  • Cross Street
    Bullring shopping centre
  • Area
    Birmingham
  • Hours of Operation
    Daily 11:00–02:00
  • Price
    £25 and under
  • Cuisines
    Chinese, Asian, Vegetarian
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Centre, Edgbaston, Moor street(Bullring Shopping Centre)
  • Public Transit
    Birmingham New Street, Birmingham Moor Street.
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Dog Friendly, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Vegan, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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