HAIDILAO O2 BRANCH

4.9
22 reviews
£26 to £40
Chinese
Communication is a must in order to establish trust among people, and the Chinese hot pot is a perfect choice for social networking at a table.
Haidilao is committed to encouraging more people to chat with each other and enjoy their food at the table, and creating a kind of table culture favoured by the youth around the world, so as to invite more people to have fun at Haidilao!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 22 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.9based on recent ratings
4.7
food
4.9
service
4.7
ambience
4.5
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
London
1 review
Dined on 14 December 2020
Overall5food5service5ambience5

Excellent food and service, little nice surprise and gift for our celebration

N
Nikstars
London
1 review
Dined on 10 December 2020
Overall5food5service5ambience5

The service was great! The ingredients were of high quality but a little pricey..
we spent £100 for two people and were full and satisfied! I really recommend people to visit this place at least once.

MW
MatthewW
1 review
Dined on 10 December 2020
Overall5food5service5ambience5

Excellent and attentive service from the staff and the food was easy to order, came quickly and was very tasty.

N
vipNomnomnom
London
49 reviews
Dined on 8 December 2020
Overall4food4service4ambience4

Nice restaurant, something a bit different and lovely staff.

LL
LindaL
London
1 review
Dined on 6 December 2020
Overall4food5service4ambience4

Best hot pot we’ve had.. really nice experience to have with a partner or family.

OT
OpenTable Diner
Manchester
1 review
Dined on 5 December 2020
Overall5food5service5ambience4

Exceptional service and great food.

OT
OpenTable Diner
London
1 review
Dined on 5 December 2020
Overall5food5service5ambience5

One of a kind dining experience. The service is one of the best in the UK and really good authentic food.

OT
OpenTable Diner
London
1 review
Dined on 4 November 2020
Overall5food5service5ambience5

Very nice service

BW
BixueW
London
1 review
Dined on 2 November 2020
Overall5food5service4ambience5

Compared with Chinatown branch, O2 branch is less crowded. My friend thinks this is a good place to chat and have fun. I like their brown sugar ice jelly and sliced lamb.

BC
BrookeC
Kent
1 review
Dined on 31 October 2020
Overall5food5service5ambience5

All the staff were very welcoming and helped advise how to order. Kevin was especially helpful and made our experience really enjoyable, he is an asset to the restaurant!
It was very clean and the ladies sanitary products in the toilet were an incredible gesture if needed!

e
encom83
London
1 review
Dined on 31 October 2020
Overall5food4service5ambience4

the best hot pot ever, very much the same as in China (slightly overpriced £99 for 2 but very authentic)
super attentive and friendly helpful staff (the manager there is awesome)
i will recommend it to everyone
makes you feel like you're back in China

B
Bluebell
London
2 reviews
Dined on 28 October 2020
Overall5food5service5ambience5

I was so happy we all enjoyed the hotpot and the excellent service we had. We all look forward to come back again. Thank you for a great service and food. :)

D
Daniel
London
3 reviews
Dined on 24 October 2020
Overall5food5service5ambience5

Wonderful restaurant.
The service is very great and the food quality is definitively here!

AE
AngelE
London
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

Had a wonderful time here! The staff were very attentive and lovely, the food was delicious and the restaurant has a very nice atmosphere overall. I will definitely be coming back, hopefully for Christmas. It is only the pricy side especially if feeding less people (not that I minded) but it is a LOT of food, so I was very satisfied and if dining in a larger group it shouldn’t be that bad. Thank you to the staff for making my first hotpot experience memorable, I would definitely recommend Haidilao O2 :).

FL
FL12
London
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

Really good food, some unusual but authentic ingredients. Service was amazing, the bottomless dessert was delicious!

HZ
HelenaZ
London
1 review
Dined on 16 October 2020
Overall4food4service5ambience4

Overall service from the staff is superb. However it was a little bit cold where we were seated then, maybe it’s covid-19 period, so the air flow is necessary.

S
Steph
London
3 reviews
Dined on 16 October 2020
Overall5food5service5ambience5

It’s so nice catching up with friend there. Staff there were friendly, food was amazing, we had so much fun!! Would love to come more often and bring more hot pot lovers.

TA
TegaA
London
1 review
Dined on 15 October 2020
Overall5food5service5ambience5

Amazing place. Customer service was A*, the staff were so welcoming and assisted us when we need help. They also have safety precautions for Covid that made us feel clean and comfortable, toilets were also really nice and clean. Will definitely return

B
Buddy
New Orleans
3 reviews
Dined on 14 October 2020
Overall5food5service5ambience5

Easily the best hotpot experience in London. Shame about the 10PM closing time though.

OT
OpenTable Diner
London
5 reviews
Dined on 9 October 2020
Overall5food5service5ambience5

Had a great catch up time with my ladies here. Kevin really looked after us properly especially me being quite heavily preggo. Nice and chilled place with good food - would def recommend

HP
vipHaPP
London
22 reviews
Dined on 4 October 2020
Overall5food5service5ambience5

Excellent service, the restaurant was very clean, food amazing

OT
OpenTable Diner
London
2 reviews
Dined on 28 September 2020
Overall5food5service5ambience5

Excellent service and the food is fresh !!

FAQs

HAIDILAO O2 BRANCH does offer delivery in partnership with Deliveroo. HAIDILAO O2 BRANCH also offers takeaway which you can order by calling the restaurant at 020 8092 4366.

HAIDILAO O2 BRANCH is rated 4.9 stars by 22 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.