This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

HaiDiLao Piccadilly Circus Brunch

4.7
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62 reviews
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£26 to £40
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Chinese

Top tags:

Fun
Our first ever Haidilao in Europe and the first spot is in London! Ground floor: Waiting area with free fruits and snacks, free manicure and a variety of game boards to play. Enough to kill time while you wait for the main event downstairs to enjoy your meal.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 62 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
90% of people would recommend it to a friend
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FP
FrancescaP
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Amazing food, lovely staff. Had put my booking down as a birthday thinking nothing of it. Arrived and there was decoration up for my birthday which was such a lovely touch. Super accommodating to my friends who were vegan and ensured two of the soups were suitable for vegans. Thought of every small detail: gave out hair bands to my friends and I with long hair, plastic wallets for our phones, female sanitary items in the loos. Social distancing measures are in place, lots hand sanitiser available and all staff members were wearing PPE. The price for the sheer amount of food we ordered was amazing!

S
Summer
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very good,nice service, cake is also nice, high recommend

y
yannan
London
1 review
Dined on 15 September 2020
Overall5food5service5ambience5

the customers seated next to my table were too noisy

JA
JadeA
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Amazing food, amazing service. Can not wait to come to London again so I can revisit!

R
Reicat
London
1 review
Dined on 9 September 2020
Overall5food5service5ambience5

Amazing service and food. Was really enjoyable and will definitely go back again.

YZ
YuqianZ
1 review
Dined on 7 September 2020
Overall5food4service5ambience5

As me and my friend went there on a working day, it’s much quitter than before 。service was as excellent as they offered always. Just sad they didn’t have special food such the pig brains that time. Feel willing to go again.

s
syrusn
1 review
Dined on 5 September 2020
Overall5food5service5ambience5

Amazing food and experience and good prices, service was super friendly

AS
AdamS
London
3 reviews
Dined on 28 August 2020
Overall5food5service5ambience5

Great service and food. Plenty of options to pick from, but make sure to book ahead as it is pretty crowded

GE
GraceE
London
1 review
Dined on 26 August 2020
Overall5food5service5ambience5

Spare a couple of hours because eating here is an experience! I always feel satisfied after having my hot pot fix here. The atmosphere is always buzzing.

KL
KatL
London
1 review
Dined on 25 August 2020
Overall5food4service5ambience5

Impeccable service and wonderful surroundings. The soup bases were delicious!

MT
MT10
London
1 review
Dined on 22 August 2020
Overall5food3service5ambience4

Definitely recommend this place. Only negative is do not go late as last order is 930 pm and by then most stuff is not available. So go early and enjoy. Staff very very polite.

DJ
DavidJ
London
3 reviews
Dined on 22 August 2020
Overall5food5service5ambience5

Best experience ever! Great for children too, my kids thoroughly enjoyed it

AN
AlisonN
London
2 reviews
Dined on 17 August 2020
Overall5food5service5ambience5

Service is the best you’ll find in a Chinese restaurant with amazing food at a decent price!

J
Jeanbaptiste
London
2 reviews
Dined on 13 August 2020
Overall5food5service5ambience5

Amazing food, great atmosphere and nice staff. Probably the best hot pot restaurant in London.

A
Ally
London
4 reviews
Dined on 7 August 2020
Overall5food5service5ambience5

The staff was very helpful. The tables are sanitised.

OT
OpenTable Diner
London
6 reviews
Dined on 6 August 2020
Overall5food4service4ambience4

Le meilleur hotpot qu’on puisse trouver à Londres. La diversité des ingrédients et des bouillons offre beaucoup de choix. Le personnel est toujours attentif envers les clients

Report
C
Charlie
London
6 reviews
Dined on 4 August 2020
Overall5food3service5ambience3

Always a happy time to dine in HaiDiLao

RW
RaeW
London
1 review
Dined on 1 August 2020
Overall4food4service4ambience4

Great service and atmosphere. Very impressed with the cleanliness. Chef Ling was very friendly and gave the best service.

G
Gong
London
2 reviews
Dined on 28 July 2020
Overall3food4service5ambience3

I would say the staff was very friendly, even though in the corona virus situation. The place have a very careful and standard of social distancing and temperature check when you arrived.

The food taste was great, the meat quality was superb. Only con is I think the price is a little bit too high for hotpot.

The Mala soup was great but don't orders a single Mala soup, because it will burnt your tongue and kill the taste.

SL
SelinaL
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

Such great service and very efficient and timely with when food came out and was very helpful for first time customers. Food was delicious as expected, we visited in the weird period of easing lockdown regulations so wasn’t sure if the made the menu smaller but some more homey kind of hotpot things weren’t on the menu, and some things were a bit over priced but in general really great food and great service. Would definitely go again!

OT
OpenTable Diner
London
1 review
Dined on 24 July 2020
Overall5food5service5ambience4

Good service and nice taste. But unfortunately self seasoning service and served snacks are stopped because of this Covid situation. So it is a little bit inconvenient now.

OT
OpenTable Diner
London
1 review
Dined on 19 July 2020
Overall5food5service5ambience5

Amazing stuff and great food ~ A little pricey but definitely worth it 💛

W
wenyutingW
1 review
Dined on 13 July 2020
Overall5food5service5ambience5

Haidilao was famous for his services,Always the best.Really recommended this restaurant.

l
viplaker
London
5 reviews
Dined on 11 July 2020
Overall5food5service5ambience5

Best hotpot in London (and possibly in China)

OT
OpenTable Diner
1 review
Dined on 10 July 2020
Overall5food5service5ambience5

Greasy food

NC
NapatC
London
1 review
Dined on 19 March 2020
Overall5food5service5ambience5

I went here many times and never disappointed everything great and service so good👍🏻Thank you

t
tcoxford
London
5 reviews
Dined on 19 March 2020
Overall5food4service5ambience5

The only hot pot place I would go to, it's great for social events, to go with friends and family.

CL
ChrisLee
London
2 reviews
Dined on 11 March 2020
Overall3food2service5ambience4

Nothing special

M
Moskaan
London
1 review
Dined on 11 March 2020
Overall5food5service5ambience5

had an amazing experience. this place has the best service and the food is so good too.

OT
OpenTable Diner
London
1 review
Dined on 2 March 2020
Overall5food4service5ambience5

The staff are friendly, atmosphere is great and the tables are nicely spaced. You’re not squashed with other customers. There’s not much variety to pick from as I was hoping for more veg options, but, overall, I had a good experience. Recommendations: prawn mash (a member of staff made them into balls for us so it was like prawn balls), dried tofu skin, fish tofu, mushroom mix/platter and the marinated beef. I’d also recommend booking a table in advance as it’s quite busy. I liked the handmade noodles, but found it quite salty.

HH
HHGG
1 review
Dined on 17 February 2020
Overall5food5service5ambience4

Splendid food and service. A bit overpriced but definitely worth it.
Will be back again

SS
SofiaS
London
1 review
Dined on 13 February 2020
Overall5food4service5ambience5

It's a great experience. We didn't have to queue and Louise, our waitress, was really fun! We loved it :)

OT
OpenTable Diner
Singapore
1 review
Dined on 5 February 2020
Overall5food5service5ambience5

Really love this place. The food is really good and the service is excellent

OT
OpenTable Diner
London
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

Honestly, best hotpot and service! Will bring other friends too

CC
ChinkinC
London
2 reviews
Dined on 27 January 2020
Overall2food2service2ambience2

Staff is many,but all almost blind and the service not like what hadilao was doing or being talking that great,hope there management will improve the staff training .

AC
AlexC
London
1 review
Dined on 23 January 2020
Overall5food5service5ambience5

Great service and ambience, food price is a bit steep but still delicious. Definitely somewhere to go if you want to splash the cash.

Y
Yves
1 review
Dined on 17 January 2020
Overall1food1service1ambience2

Compare to other country’s
London is the worst one
-service is not efficient staff is not considerate at all
-food is standard but choices is less
-as a highest membership of haidilao I prefer eat in Singapore or China they have best service around the world please learn from them
-the hot pot soup is not gods, tomato soup is not that strong even though I add extra tomatoes

That’s all about it
Wish u guys will improve

AK
AKANP
London
2 reviews
Dined on 2 January 2020
Overall5food4service5ambience4

Good place

OT
OpenTable Diner
London
1 review
Dined on 30 December 2019
Overall5food5service4ambience4

Amazing food and nice service.

AW
AnnaW
New York Area
5 reviews
Dined on 29 December 2019
Overall5food5service5ambience5

Amazing experience!!! Great food😃

FAQs

HaiDiLao Piccadilly Circus Brunch offers takeaway which you can order by calling the restaurant at 020 8150 0616.

HaiDiLao Piccadilly Circus Brunch is rated 4.7 stars by 62 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.