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HaiDiLao Piccadilly Circus Brunch

4.7
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46 reviews
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£26 to £40
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Chinese
Our first ever Haidilao in Europe and the first spot is in London! Ground floor: Waiting area with free fruits and snacks, free manicure and a variety of game boards to play. Enough to kill time while you wait for the main event downstairs to enjoy your meal.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 46 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.5
value
Noise · Moderate
88% of people would recommend it to a friend
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C
Charlie
London
5 reviews
Dined 4 days ago
Overall5food3service5ambience3

Always a happy time to dine in HaiDiLao

RW
RaeW
London
1 review
Dined 7 days ago
Overall4food4service4ambience4

Great service and atmosphere. Very impressed with the cleanliness. Chef Ling was very friendly and gave the best service.

G
Gong
London
2 reviews
Dined on 28 July 2020
Overall3food4service5ambience3

I would say the staff was very friendly, even though in the corona virus situation. The place have a very careful and standard of social distancing and temperature check when you arrived.

The food taste was great, the meat quality was superb. Only con is I think the price is a little bit too high for hotpot.

The Mala soup was great but don't orders a single Mala soup, because it will burnt your tongue and kill the taste.

SL
SelinaL
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

Such great service and very efficient and timely with when food came out and was very helpful for first time customers. Food was delicious as expected, we visited in the weird period of easing lockdown regulations so wasn’t sure if the made the menu smaller but some more homey kind of hotpot things weren’t on the menu, and some things were a bit over priced but in general really great food and great service. Would definitely go again!

OT
OpenTable Diner
London
1 review
Dined on 24 July 2020
Overall5food5service5ambience4

Good service and nice taste. But unfortunately self seasoning service and served snacks are stopped because of this Covid situation. So it is a little bit inconvenient now.

OT
OpenTable Diner
London
1 review
Dined on 19 July 2020
Overall5food5service5ambience5

Amazing stuff and great food ~ A little pricey but definitely worth it 💛

W
wenyutingW
1 review
Dined on 13 July 2020
Overall5food5service5ambience5

Haidilao was famous for his services,Always the best.Really recommended this restaurant.

l
viplaker
London
5 reviews
Dined on 11 July 2020
Overall5food5service5ambience5

Best hotpot in London (and possibly in China)

OT
OpenTable Diner
1 review
Dined on 10 July 2020
Overall5food5service5ambience5

Greasy food

NC
NapatC
London
1 review
Dined on 19 March 2020
Overall5food5service5ambience5

I went here many times and never disappointed everything great and service so good👍🏻Thank you

t
tcoxford
London
5 reviews
Dined on 19 March 2020
Overall5food4service5ambience5

The only hot pot place I would go to, it's great for social events, to go with friends and family.

CL
ChrisLee
London
2 reviews
Dined on 11 March 2020
Overall3food2service5ambience4

Nothing special

M
Moskaan
London
1 review
Dined on 11 March 2020
Overall5food5service5ambience5

had an amazing experience. this place has the best service and the food is so good too.

OT
OpenTable Diner
London
1 review
Dined on 2 March 2020
Overall5food4service5ambience5

The staff are friendly, atmosphere is great and the tables are nicely spaced. You’re not squashed with other customers. There’s not much variety to pick from as I was hoping for more veg options, but, overall, I had a good experience. Recommendations: prawn mash (a member of staff made them into balls for us so it was like prawn balls), dried tofu skin, fish tofu, mushroom mix/platter and the marinated beef. I’d also recommend booking a table in advance as it’s quite busy. I liked the handmade noodles, but found it quite salty.

HH
HHGG
1 review
Dined on 17 February 2020
Overall5food5service5ambience4

Splendid food and service. A bit overpriced but definitely worth it.
Will be back again

SS
SofiaS
London
1 review
Dined on 13 February 2020
Overall5food4service5ambience5

It's a great experience. We didn't have to queue and Louise, our waitress, was really fun! We loved it :)

OT
OpenTable Diner
Singapore
1 review
Dined on 5 February 2020
Overall5food5service5ambience5

Really love this place. The food is really good and the service is excellent

OT
OpenTable Diner
London
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

Honestly, best hotpot and service! Will bring other friends too

CC
ChinkinC
London
2 reviews
Dined on 27 January 2020
Overall2food2service2ambience2

Staff is many,but all almost blind and the service not like what hadilao was doing or being talking that great,hope there management will improve the staff training .

AC
AlexC
London
1 review
Dined on 23 January 2020
Overall5food5service5ambience5

Great service and ambience, food price is a bit steep but still delicious. Definitely somewhere to go if you want to splash the cash.

Y
Yves
1 review
Dined on 17 January 2020
Overall1food1service1ambience2

Compare to other country’s
London is the worst one
-service is not efficient staff is not considerate at all
-food is standard but choices is less
-as a highest membership of haidilao I prefer eat in Singapore or China they have best service around the world please learn from them
-the hot pot soup is not gods, tomato soup is not that strong even though I add extra tomatoes

That’s all about it
Wish u guys will improve

AK
AKANP
London
2 reviews
Dined on 2 January 2020
Overall5food4service5ambience4

Good place

OT
OpenTable Diner
London
1 review
Dined on 30 December 2019
Overall5food5service4ambience4

Amazing food and nice service.

AW
AnnaW
New York Area
5 reviews
Dined on 29 December 2019
Overall5food5service5ambience5

Amazing experience!!! Great food😃

RR
RayRay
London
1 review
Dined on 21 December 2019
Overall5food5service5ambience5

Good quality, attentive and friendly

EL
EL10
London
18 reviews
Dined on 18 December 2019
Overall4food4service4ambience3

We have wanted to try the hotpot since they opened at London. At last, we managed to book a table last week. We ordered a pot with 4 different soup base - spicy, pickled cabbage, chicken & mushroom and tomato. My favourite is the tomato soup. The taste was very refreshing. The food was very fresh and the variety was good. They had a lot of choices of dip and everyone can be free and daring in mixing different dips into one bowl. Love this place so much and will definitely be back again.

OT
OpenTable Diner
London
1 review
Dined on 17 December 2019
Overall4food4service4ambience5

Definitely worth going.
Not giving all 5 stars because I had more expectations.
I wish I could have been instructed more on what to choose and how to cook to have best taste.

FC
FangyiC
1 review
Dined on 16 December 2019
Overall4food3service5ambience4

Service is good. But there are too many people gathering around the ground floor which makes customer have no idea about the queue. The waiters were also confused as well. Besides, if I did not try Haidilao in China before, I would say it is a good experience. But compared with that in China, food is not good enough.

OT
OpenTable Diner
London
1 review
Dined on 15 December 2019
Overall5food5service5ambience5

great service, friendly service and all food served quickly. definitely recommended!

PL
PeiL
1 review
Dined on 8 December 2019
Overall5food5service2ambience4

Good food but service has dropped since it first started

OT
OpenTable Diner
London
1 review
Dined on 29 November 2019
Overall5food5service5ambience5

好久没吃啦,很好吃
Excellent hot pot

K
Karen
London
1 review
Dined on 19 November 2019
Overall4food3service5ambience5

Their service was amazing. Everyone was very friendly and kind in this restaurant. However, the food, especially the meat, was not so great.

AN
AlisonN
London
1 review
Dined on 15 November 2019
Overall5food5service5ambience5

Amazing service and food! Must book in advance as waiting times are long.

OT
OpenTable Diner
1 review
Dined on 8 November 2019
Overall5food4service4ambience5

Staff are friendly and very welcoming

OT
OpenTable Diner
Seattle
1 review
Dined on 3 November 2019
Overall5food5service5ambience5

Fantastic service and great atmosphere

OT
OpenTable Diner
London
1 review
Dined on 28 October 2019
Overall3food5service2ambience5

Rude local waiter, I doubt haidilao has any training for local waiters.

d
vipdazzaroni
London
33 reviews
Dined on 28 October 2019
Overall5food5service4ambience5

Love this place!! As good as the Singapore branch. Had to wait forever for the noods at the end though as I think they had one guy doing the pulling dance so we skipped in the end.

j
jdatlondon
London
2 reviews
Dined on 20 October 2019
Overall5food5service5ambience5

Authentic, both food and service are at the same level as in China.

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on 2 October 2019
Overall5food5service5ambience3

love the service and the food!

y
yuhaom
London
1 review
Dined on 25 September 2019
Overall1food1service1ambience1

The restaurant told me that they did not open on the day.

FAQs

HaiDiLao Piccadilly Circus Brunch offers takeaway which you can order by calling the restaurant at 020 8150 0616.

HaiDiLao Piccadilly Circus Brunch is rated 4.7 stars by 46 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.