Haidilao Piccadilly Circus

4.9
87 reviews
£26 to £40
Chinese
Our first ever Haidilao in Europe and the first spot is in London! Ground floor: Waiting area with free fruits and snacks, free manicure and a variety of game boards to play. Enough to kill time while you wait for the main event downstairs to enjoy your meal.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 87 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.9based on recent ratings
4.8
food
4.9
service
4.8
ambience
4.6
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
1 review
Dined on 17 July 2021
Overall5food4service5ambience4

Waitress Aliena was incredibly kind and made our experience truly unique

OT
OpenTable Diner
Surrey
1 review
Dined on 16 July 2021
Overall5food5service5ambience5

The staff were really friendly and they prepared a special birthday surprise which was also very lovely.

OT
OpenTable Diner
1 review
Dined on 13 July 2021
Overall5food5service5ambience5

Excellent service and good range of food choices. They helped us store our cake and luggage too. Highly recommend.

OT
OpenTable Diner
London
3 reviews
Dined on 4 July 2021
Overall5food5service5ambience5

The food was sooo good!
While we were waiting for our table we got some infused water and some delicious Asian crisps for free.
There are many more small details but I don’t wanna ruin the surprise 😉

M
Minde
London
11 reviews
Dined on 2 July 2021
Overall5food5service4ambience5

Very good. The waiter was a little bit ‘Chinatown’ style as opposed to the usual proper haidilao standard

OT
OpenTable Diner
Leicestershire
1 review
Dined on 26 June 2021
Overall5food5service5ambience5

just like being in china went for our wedding anniversary was almost as good as china just needs the hi beer 😂 ( i miss it)

OT
OpenTable Diner
1 review
Dined on 23 June 2021
Overall5food5service5ambience5

Service is wonderful and food is great

NC
NapatC
London
2 reviews
Dined on 6 June 2021
Overall5food5service5ambience5

All the best 👍🏻 Happy to be back again so long time..Thanks

OT
OpenTable Diner
Tallahassee
2 reviews
Dined on 31 May 2021
Overall5food5service5ambience5

Amazing service and fantastic food!

The selections of soup base and sauce are absolutely fulfilling. You can choose a combination of different flavors—my favorite is the spicy and tomato one!

And the meat is top quality although slightly expensive. I’d definitely recommend the beef slices and pork (iberico?) slices

OT
OpenTable Diner
London
1 review
Dined on 30 May 2021
Overall4food4service3ambience4

Food and service were great. The only issue is that we had to wait 30 mins to get a table even though we had booked beforehand.

OT
OpenTable Diner
1 review
Dined on 29 May 2021
Overall5food5service5ambience5

Great food amazing service everyone is very attentive to all guests.

OT
OpenTable Diner
1 review
Dined on 28 May 2021
Overall5food5service3ambience5

The taste of hometown. Really nice

OT
OpenTable Diner
London
1 review
Dined on 25 May 2021
Overall5food5service5ambience5

very nice service

OT
OpenTable Diner
1 review
Dined on 23 May 2021
Overall5food5service5ambience4

Absolutely Fab! My partner was extremely impressed with the experience, will definitely be returning!

C
vipCharlie
London
8 reviews
Dined on 21 May 2021
Overall5food5service5ambience5

Lovely time at Piccadilly Circus HaiDiLao

A
Aelm
Ottawa
1 review
Dined on 13 December 2020
Overall5food5service5ambience5

Great spot! They really think of everything (hair ties, aprons, phone chargers, bag for you phone and mask, etc!). Service is amazing. The happy birthday song and sign are so cute if you're celebrating. Food was fantastic and in a group you can try so much for a really reasonable price.

OT
vipOpenTable Diner
London
10 reviews
Dined on 27 October 2020
Overall5food5service5ambience5

Great services especially Eric. Quality is top notch. We will be back.

LN
LilyNguyen
Dublin
1 review
Dined on 22 October 2020
Overall5food5service5ambience5

Excellent service
Food great
Clean the best
Price good

J
Joey
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

Disneyland but for foodies. Had the most amazing Bday there.

R
Rita
London
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

Very nice service. We were late on the day but still received most welcome service.

SK
SamK
Leicestershire
1 review
Dined on 6 October 2020
Overall5food5service5ambience5

Highly recommended! Fantastic service & friendly staff! Food was amazing & good value for money!

OT
OpenTable Diner
London
9 reviews
Dined on 1 October 2020
Overall5food4service5ambience5

Authentic Chinese hotpot restaurant. They offered us free soup base as a promotion. The food was fresh and tasty. Our favourite dish is marinated beef if you like spicy food.
We recommend this restaurant if you want to have Chinese spicy hotpot in London. This is The best place to go.

M
Moodytongytong
London
1 review
Dined on 26 September 2020
Overall5food5service5ambience5

Very authentic Chinese hotpot. Probably the best one available in London.

AL
AmandaLevina
London
1 review
Dined on 25 September 2020
Overall5food5service5ambience5

It was a great lunch. I bring 2 guests for the first time to haidilao and they were really surprised by the taste of the soup. They said it was really amazing.

D
Dghrfv
London
1 review
Dined on 22 September 2020
Overall5food5service5ambience5

Good service for a Chinese restaurants. Some of the soup bases available in other countries are not available here. We ended up spending £50 each but we also ordered way too much food. Overall good place to eat out and good value.

FP
FrancescaP
London
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

Amazing food, lovely staff. Had put my booking down as a birthday thinking nothing of it. Arrived and there was decoration up for my birthday which was such a lovely touch. Super accommodating to my friends who were vegan and ensured two of the soups were suitable for vegans. Thought of every small detail: gave out hair bands to my friends and I with long hair, plastic wallets for our phones, female sanitary items in the loos. Social distancing measures are in place, lots hand sanitiser available and all staff members were wearing PPE. The price for the sheer amount of food we ordered was amazing!

S
Summer
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

Very good,nice service, cake is also nice, high recommend

y
yannan
London
1 review
Dined on 15 September 2020
Overall5food5service5ambience5

the customers seated next to my table were too noisy

JA
JadeA
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Amazing food, amazing service. Can not wait to come to London again so I can revisit!

R
Reicat
London
1 review
Dined on 9 September 2020
Overall5food5service5ambience5

Amazing service and food. Was really enjoyable and will definitely go back again.

YZ
YuqianZ
1 review
Dined on 7 September 2020
Overall5food4service5ambience5

As me and my friend went there on a working day, it’s much quitter than before 。service was as excellent as they offered always. Just sad they didn’t have special food such the pig brains that time. Feel willing to go again.

s
syrusn
1 review
Dined on 5 September 2020
Overall5food5service5ambience5

Amazing food and experience and good prices, service was super friendly

AS
AdamS
London
3 reviews
Dined on 28 August 2020
Overall5food5service5ambience5

Great service and food. Plenty of options to pick from, but make sure to book ahead as it is pretty crowded

GE
GraceE
London
1 review
Dined on 26 August 2020
Overall5food5service5ambience5

Spare a couple of hours because eating here is an experience! I always feel satisfied after having my hot pot fix here. The atmosphere is always buzzing.

KL
KatL
London
1 review
Dined on 25 August 2020
Overall5food4service5ambience5

Impeccable service and wonderful surroundings. The soup bases were delicious!

MT
MT10
London
1 review
Dined on 22 August 2020
Overall5food3service5ambience4

Definitely recommend this place. Only negative is do not go late as last order is 930 pm and by then most stuff is not available. So go early and enjoy. Staff very very polite.

DJ
DavidJ
London
3 reviews
Dined on 22 August 2020
Overall5food5service5ambience5

Best experience ever! Great for children too, my kids thoroughly enjoyed it

AN
AlisonN
London
2 reviews
Dined on 17 August 2020
Overall5food5service5ambience5

Service is the best you’ll find in a Chinese restaurant with amazing food at a decent price!

J
Jeanbaptiste
London
2 reviews
Dined on 13 August 2020
Overall5food5service5ambience5

Amazing food, great atmosphere and nice staff. Probably the best hot pot restaurant in London.

A
Ally
London
4 reviews
Dined on 7 August 2020
Overall5food5service5ambience5

The staff was very helpful. The tables are sanitised.

FAQs

Haidilao Piccadilly Circus does offer delivery in partnership with Deliveroo. Haidilao Piccadilly Circus also offers takeaway which you can order by calling the restaurant at 020 8150 0616.

Haidilao Piccadilly Circus is rated 4.9 stars by 87 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.