Hard Rock Cafe - Amsterdam
C’est la 4ème fois que je vais et je ne suis jamais déçu :)
Merci riche et joe :)
Had to wait 25 minutes to get a drink. No straws with cocktails. Food slapped down on table with not a single word from the server. Fries were cold. Onion rings and bacon on burger were cold. Had to ask three times for water.
Sally was our server and she was so lovely, our food came quickly and was delicious. Highly recommend!
The staff were all very friendly and helpful, the food was delicious too!
The tables were very cramped, everything else was great
Only thing to note : the waiter said we could have medium cooked for the meat, it was SUPER done and it's sad as the meat is good quality.
now we know that with a big restaurant you don't have necessary the time or for hygienic reasons to do it as costumers wants it, but there is a difference between saying we can have it Medium and it to be completely Done.
After eating before at HR around the world I was disappointed by HR Amsterdam.
They got my order wrong and when I got it back it was barley warm... the HOT fudge sundae wasn’t 🤦🏼♀️ That was cold and hard.
Booked a table for 6pm, arrived early to be told we will have to wait for a table to be available which was surprising considering we had booked the table a few weeks in advance.
After about a 15 minute wait, we was escorted to our table upstairs and after only a few minutes, our waiter asked the two of us to move table to accommodate a group of 12 which had just arrived. We agreed and was put on a table which on one side was the main stairs and where the door was, so a draft occurred every 5-10 minutes which was to be expected. However, the other side of the table was the entry/exit point to where the staff collected dirty plates and glasses, in which on two occasions my chair was banged into as the staff were entering this area. Not only was this a bad place to be sat, it also consisted of the staff hovering around the back of my chair chatting on several occasions.
The food! Our main meals were average, I had ordered baby back ribs while my girlfriend ordered the macho nacho burger, asked waiter to be cooked medium to well done. When the food arrived, the chips were warm and what tasted like unseasoned, the baby back ribs weren’t as tender as I would have liked, but the worst was by far the burger, arrived to the table rare, medium rare at best, my girlfriend acknowledged the waiter, Filipe , who we couldn’t fault in this whole process. Quickly took the food and had it replaced. Only downside was that we had to eat our last evening meal in Amsterdam separately as my ribs were soon to be going cold. During this wait the group of 12 started to become very noisy and begin swearing, we know this as they were also English speaking. Which wasn’t pleasant as there was children on the very next table. We don’t feel the money spent was worth the atmosphere or service we received.
Overall, very disappointing as we had chosen our last day to have this meal to top off a fantastic valentines weekend away, which was ultimately far below the grade it was made out to be..
First time I’ve visited at Hard Rock Cafe Amsterdam last Sunday. My gluten free burger and fries was very good and a waitress was nice. Would be back again sometime . Thank you
Was absolutely amazing! Can not fault the staff, the food, the atmosphere- it was all incredible!!!!!!
It was very crowded and dirty, we were sat by the dish cleaners place which didn’t give off the nicest smell and was super noisy.
Food was very average. Was my partner’s birthday which is why we went to the hard rock. When booking the table I made this aware, no acknowledgment that it was his birthday despite it being put on the form and there being a birthday cake next to the reserved name.
All was fine until mayo was split all on my legs and coat! Staff just dropped wipes on table no one offered to help clean my coat shoes or jeans!! Or even offer a drink as apology maybe I’m over reacting but I felt insignificant!
Good service from all the staff especially our waiter (not sure what his name was). We were seen quickly and the food was outstanding. Will be coming back again!
As always - we simply love Hard Rock Cafe!
Our service was terrible, waitor was very rude to us
Very quick service. Friendly staff
Went there on Valentine’s Day and enjoyed a nice lunch. It was a pity that we could not pick from the special menu. Kind of disappointed.
I have a very bad experience with the payment. I pay twice the dinner, for one error with the payment device
We arrived slightly early for our reservation but were still seated swiftly. Couldn't fault any of the staff, they were all super friendly and helpful. I was served the most delicious burger of my life, the food is amazing!
No do not reccomend was served stone cold chips & raw chicken
Out of the 4 different Hard Rock Cafe's we have visited this was sadly by far the worst. We were seated and waiting over 25 mins without being offered even a drink, we were close to walking out however i approached a waitress finally who then took our order.
Fantastic service, however food was cold and really not worth the money. Worst Hard Rock Cafe we have ever visited.
Lovely food, great atmosphere and very friendly staff!
Great ambiance, nice staff, little bit of noice and overall small tables. I know i'm large, but thats not an exception annymore.
Nachos really delicious
We went to celebrate my partners birthday and they made it very special and lovely food.
Found something in drink and found two hairs in burger
Overpriced. No healthy food options. Staff seemed false.
Nice service, good (much) food and nice music. We really like it!
the food and sevice where great!!
2 moms en 2 birthday boys had a blast.
thanks for everything!!
Good was amazing as always!! Love the Hard Rock Cafe!!
Het eten was prima. Wel redelijk veel gefrituurd voedsel. De rode wijn is heerlijk. De bediening erg vriendelijk. We moesten in het begin redelijk lang op ons drinken wachten. Dat kwam bijna gelijk met ons voorgerecht.
Had my birthday at the café and we were all taken good care of. The local burger was rocktastic! Rock on!
Overall I found this expensive and the food portions far too big. It was also a bit annoying that even before we had finished our starter, they had brought our mains out and basically told us that the main was ready. We had to ask for it to be taken back to the kitchen where I would assume it sat until we finished our starters approx 15 mins later.
It was a lovely place to come and have dinner to celebrate a special occasion but the prices were very expensive!
was a lovely meal! It was my partners birthday and they surprised him with a birthday brownie. The waitress who served us was lovely too! Thank you
The food was good but the cocktails were even better.
The food was to die for, will be returning when I next come to amsterdam
A great restaurant with incredible food. Richie was a brilliant server.