Hard Rock Cafe - Copenhagen
The service was almost non existing, they are in a hyped state, they keept asking “everything fine?” And we Said NO, we miss food and drinks, 10 minuts later thet asked again, still NO and still no food it drinks.
We couldent talk because of the noise, next wisit to a restaurant Will be somwhere Else.
Perfect Location, easy accessable by bike. In the Heart of Copenhagen.
It was way to loud and til much noise in there, me and my friend sat at a smal table and we had to scream to eachother. We orderen burger, beer and water. We diddent get the water and the burgers were tasteless with no spice or taste at all. Boring food and til expensive. We had 3 different service people by our table.
Good food, fantastic drinks, nice music, excellent waiter.
Standard menu of burgers, nachos and fancy drinks. Memorabilia was terrific. Service was relaxed, no rush.
The waiter forgott two of the meals we ordered. Then the waiter mixed up the bills with other guests. We had to wait for almost half an hour for the waiter to fix it. He had to do it tree times before he made it correct.
We wil not come back!
Have brev there several times, last time with my som.
Food was ok, but no waitor had the time, we couldnt order or pay
👍 Nice burgers 👍
Buena comida... El servicio eficiente y simpatiquisimo... Muy atento... El edificio donde está el restaurante espectacular... Y muy céntrico...
The nices staff we met in Copenhagen and lovely drinks.
40 minutes waiting for food.
Had a great dinner for my partners birthday, all the staff were lovely and very welcoming! Loved the happy hour!
I have been on 27 other café and never waiting on the food in a hour.. its not good enough.. the food was good..
The food was cold when we got served and we had to wait 25 minutes for our beers. We had to ask two times for the bill.
The atmosphere and service were both as you would expect from any Hard Rock; unfortunately the venue has no air conditioning and as such was absolutely roasting hot! This was on quite a rainy day in early June, so I can’t imagine what it must be like in the middle of summer. Great food, lovely server, and happy hour cocktails - just with a hint of a sweaty face!
Steak was poor quality and almost impossible to eat, and certianly not value for money.
We had an excellent experience with Carolina as our server. The restaurant was busy and she had many tables to manage but she took care of us as if we were the only table. She has a very friendly and kind personality. Food was great and not too expensive, especially considering Copenhagen prices for dining. We had a lovely view of Tivoli Gardens and the Royal Danish Marathon runners out our window. The host was very kind to seat our table of 10 together, even though we had two separate reservations of 6 and 4. Altogether, a wonderful experience and very happy we chose Hard Rock Copenhagen.
I seemed like there not were enough staff on the job the evening we visited HRC. We have never before waited so long for the food & service. The waitress did the best job she could do under the circumstances.
The food was very good, but for the first time in my life the music was to loud. The old place was much more cosy.
Amazing HR experience
Hard working waitress let down by poor kitchen-quality.
This place seems to function more like a bar than a restaurant. We were seated at high table, which we found uncomfortable, my wife kept sliding of the bench. Service was polite but slow. We had nachos, a dish we have eaten at HRC all over and this time there was hardly no cheese. The ladies restroom was disgusting. The place has lost a lot of charm from the previous location in Tivoli, which we attended on more than one occasion.
Ambience and service good. Quality of burgers way below what can be expected. Overcooked meat, smatty onion rings and buns poor. Fries okay. Poor value for money.
La comida bastante bien. La carne demasiado hecha para nuestro gusto, pero de sabor exquisito. El local, más tranquilo que otros hard rock, pero teniendo en cuenta que es Dinamarca y que era domingo, puede ser normal.
Amazing service, great food and fantastic surroundings. Waiters were kind and helpful despite us being a bit confusing and not doing a great job at communicating our orders. Such a great place. The music is loud but that added to the place! We loved it to bits and the fact that we could buy a glass to take with us home was even better. A great experience we’ll remember for a long time.
We had to wait 20 minutes for our pre-arranged tabel. The waiter was stressed so he talked to fast. Our main course was famous fajitas with grilled chicken. The chicken, onions and peppers were cold before we have ate it all. We have visited a lots of Hard Rock Cafés and we often eat the famous fajitas. In Copenhagen it was the first time it didn't steamed from the ironplate with the chicken, onions and peppers when we got it from kitchen. We could even touch it without burn ours fingers.
We had a great time! Our waiter (Pavlov?) was very attentive and the food was great. My partner and I shared some wings as a starter and had both a cocktail (non-alcoholic and one alcoholic) which where both nice too. As a main we both ordered the ribs which were very tasty and a massive portion. No room for dessert afterwards!! As ususal good music and some interesting exhibits from Michael Jackson, Lady Gaga, Nirvana, Foofighters and more. We would recommend to book a table in advance, it was very busy on a week day and not even main season.
Kind service, at the table. Problem with the sodas/No sodas-unluck! Then we would order a classic- got a offer- 2 for 1 Price, IF we picked pilsner instead. We did. Although we payed for two anyways- didn’t see it untill we got home- called them. Offered us two new beers whenever we want(with an “move-on” attitude) IF, the food was warm-or the busy vaitress would take her time - I told her about the cold food twice, and the offer and payment was a match, then another visit at hardrock could’ve been a opportunity. Pretty sure we could Pick another place next time. Feels like hardrock is living of its repetition, but can’t live up to- at least that night.
We was very satisfied from everything what they make for us. Hard rock team recognize our faces from last year on the day when we get merried. See yaa next year with one more hard rocker
The service at hard rock was excellent, myself and my brother went whilst in Copenhagen celebrating my birthday and they made me feel so special, with a balloon and ice cream sundae as an additional bonus. I always love the hard rock but this experience topped the others previously.
Many thanks to Francesco, very professional and friendly
LOVE THE STAFF. Thank you for celebrating my son so well!
Very friendly staff, good value compared to other restaurants around. We do recommend the Ribs. We were there for lunch and it was not very busy, which made our visit more relaxed and perfect to go during our break lunch from work.
Everything matched our expectations and beyond. The employees have been very kind and our food was delicious. We’re definitely coming back!
The burger was dry and waiters was slow
Very nice stay, delicious food and drinks, would come again
Food was great and staff absolutely lovely!
Music - Same bands for more than 45 minutes: AFI, Green Day, Paramore, Blink 182 and All American Reject. Hard Rock Cafe? Pop Rock Cafe.
Service: our waiter, Victor, was really kind and attentive.
Food: too slow to be served. We spent two hours and a half there and waited for a long time.
The food was okay but the service was very poor. Waitress was friendly enough, but there was no cutlery on the table and the waitress didn't bring it with the food so we had to ask another waiter for it. I asked for Coca-cola but got Pepsi without the waitress mentioning that they only had Pepsi. It took long for the drinks to come and also the food. It also took too long to get the check and to pay for our meal.
To sum it up; The food was okay but the service was really terrible and I would not recommend this restaurant to anyone.
We wanted to order a jumbo combo, but they havent got anything left, so we had to eat whings instead, no drinks on the house or anything; we ordered two meald with ribs but ten minutes later the waitress told us they are out of ribs, again no drinks on the house or anything, on a monday you cant run out on anything, not in a hardrock cafe, waiter were all nice but overall i wont visit it anymore