Hard Rock Cafe - Florence

4.4
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106 reviews
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€30 and under
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American
Hard Rock Cafe Florence is located on Via De Brunelleschi, in a bustling area filled with the city’s top dining and shopping destinations. Florence's museums house some of the greatest artistic treasures in the world, and now Hard Rock Cafe can be added to the list. Housing some of the world’s most treasured music memorabilia, our Cafe is the place for lovers of good music, great food, and fun times.Hard Rock Cafe is world famous for our inspired menu of traditional American favorites and locally inspired entrees. Choose from our juicy Legendary® Burger, our crisp salads, and our hand crafted entrees. Whatever dish you choose is sure to please.After enjoying a tasty dinner or refreshing cocktail, don’t forget to stop by our Rock Shop® for exclusive Hard Rock Cafe Florence memorabilia. You will find a wide selection of souvenirs and apparel to commemorate your experience at Hard Rock.
What 106 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.6
ambience
4.2
value
Noise · Moderate
94% of people would recommend it to a friend
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OT
Berlin
1 review
Dined 6 days ago
Overall5food5service5ambience5

Live Musik Event war grandios!! Kellner waren alle top! Sehr aufmerksam!

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AG
1 review
Dined on 2 November 2019
Overall5food5service5ambience5

Tutto perfetto cibo ottimo musica bellissima personale gentilissimo

Hard Rock Cafe - Florence
Responded on 5 November 2019

Buongiorno Alessia, Grazie della tua opinione e siamo felici che il nostro locale sia stato di tuo gradimento. Torna a Trovarci presto!!! Buona Giornata

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TB
1 review
Dined on 2 November 2019
Overall3food3service3ambience4

Overall it was a fair dining experience. I would like to have a better music selection

OT
Italy
1 review
Dined on 1 November 2019
Overall5food5service5ambience5

Una garanzia. Cibo ottimo e ottima musica. Cocktail fantastici

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K
1 review
Dined on 31 October 2019
Overall2food4service1ambience1

Food was good but service and experience was terrible.

Hard Rock Cafe - Florence
Responded on 2 November 2019

Hello Karl Thank you for taking the time to let us know about your experience. I'm so sorry if we have not met your expectation but I hope you will give us another chance and that you will be back again . Have a great day

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AW
1 review
Dined on 30 October 2019
Overall4food4service5ambience4

We enjoyed our experience, the ambience was great, and the service excellent. The menu was wide ranging, and we could have chosen a number of different options. Our chosen dishes were tasty and the portions were generous. The desert was superb, and we felt we had a most enjoyable first visit to the Hard Rock Cafe.

Hard Rock Cafe - Florence
Responded 3 days ago

Good Morning Allison, I would like to thank you to take the time to let us know about your experience. I am very happy that your experience was fantastic and you enjoyed your visit. I am hoping you will have a chance to come back soon to visit us again. Regards

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EB
1 review
Dined on 30 October 2019
Overall1food1service2ambience4

Very expensive Mcdonalds!!! Coctails smoll...nothing special.

NC
New York Area
2 reviews
Dined on 20 October 2019
Overall5food4service5ambience4

Bedienung war top (Livia), essen wie immer auch - Lautstärke war relativ hoch.

Hard Rock Cafe - Florence
Responded on 23 October 2019

Good Morning NCTCH, I would like to thank you to take the time to let us know about your visit, and I am very Happy that Livia did a great Job. I am hoping to see you again in the near future. Have a Great Day

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B
1 review
Dined on 9 October 2019
Overall4food5service5ambience5

I love hard rock caffè, Professional service and amazing food . All was about my satisfaction . Thanks hard rock caffe Firenze .

Hard Rock Cafe - Florence
Responded on 11 October 2019

Hello Brasiliano92, I would like to thank you to take the time to let us know about your fantastic time in our location and I hope you will have a chance to come back and visit us again in the near future. Thanks and have a great day

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DB
1 review
Dined on 27 September 2019
Overall5food5service5ambience5

Good food, great service. Just what I expected. I’ve never had a bad experience at a hard rock.

SM
1 review
Dined on 21 September 2019
Overall3food2service2ambience4

Chicken was pink and nothing was done about it, paid for the meal and left. Hopefully it was better for others

JJ
1 review
Dined on 19 September 2019
Overall5food5service5ambience5

Fantastic experience. High quality food, kindness and so many possibilities to have fun. Of course, the music was perfect!

AS
1 review
Dined on 28 August 2019
Overall5food5service5ambience5

Mi estancia en hard rock café Florencia ha sido muy buena.
El personal muy atento, buena musica y la comida como siempre muy buena.
Calidad precio muy bueno

Hard Rock Cafe - Florence
Responded on 31 August 2019

Dear Anabel, thanks for visiting us and leaving your feedback. We are very happy you enjoyed the experience, the food and our staff! You Rock! We wish you'll come back soon, Have a nice one!

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SQ
1 review
Dined on 26 August 2019
Overall2food2service1ambience5

Worst hard rock we’ve ever been in! We found the staff greeted us when we first entered but then they ignored us the rest of the time. A member of the bar staff sang very loudly & spoilt the ambience of the place. The food was the worst we’ve had from any hard rock - cold and not cooked properly. We ordered a particular beer & were given the wrong one - when we mentioned this to them they were quite rude and told us that was the right one. I went twice to the one in Venice and the same with the one in Rome. I’m sorry but this one really lets you down :(.

SN
1 review
Dined on 23 August 2019
Overall5food5service4ambience5

È semplicemente meraviglioso dallo shop alla cucina e l'intrattenimento esperienza da ripetere!

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WQ
1 review
Dined on 22 August 2019
Overall5food5service5ambience4

Nice food , lovely waitress and service plus food was great, but i always forget how much even a starter plate can be so i over ate once again! But that's my fault, HRC as usual was perfect, thanks.

OT
1 review
Dined on 21 August 2019
Overall4food4service4ambience3

Everything was ok but the videos played on the screen sometimes were awful and no for childrens. You have to care about it because It's usuall to go with childrens.

J
1 review
Dined on 20 August 2019
Overall5food5service5ambience5

Amazing theatre-like desig. Good music. Excellent waitress. Not cheap, but worth it.

SN
1 review
Dined on 19 August 2019
Overall5food5service5ambience5

It is a great venue in a great location in the heart of Florence.

Hard Rock Cafe - Florence
Responded on 22 August 2019

Hi Sam, Thanks for your feedback and a 5 star rating. We hope that you will have chance to come back and visit us again. Have a great Day!!!

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s
Yorkshire
1 review
Dined on 16 August 2019
Overall5food5service4ambience5

as usual we had a lovely evening in a hard rock cafe. we always visit one wherever we travel to. it was a lovely surprise to have some complimentary prosecco as it was our wedding anniversary.

Hard Rock Cafe - Florence
Responded on 19 August 2019

Hi Sally, Thanks for your visit and we are happy that you had a great time in our cafe and we are glad that you choose us to celebrate your wedding anniversary!!! Have a Fantastic day and hopefully see you again soon!!!

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PA
New York Area
1 review
Dined on 16 August 2019
Overall5food5service5ambience5

One of the coolest HRCs in Europe! Great food, a little bit noisy, but overall a great experience. Our waiter Udin was also very courteous 🙂

Hard Rock Cafe - Florence
Responded on 19 August 2019

Good Morning Patrick & Selina, First of all, thanks to let us know about your fantastic experience and we are happy that you loved our location. Also I am happy that Uddin did a great job and I will personally send him your thanks and greetings. I hope you still around to come back and visit us again, otherwise I hope to see you in the near future. Have a great Day!!!

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SD
1 review
Dined on 11 August 2019
Overall2food3service3ambience2

My cocktail tasted of water, I complained and ask them to taste it but they refused to replace it,very disappointed 16£ wasted

HB
1 review
Dined on 10 August 2019
Overall5food4service3ambience4

Great restaurant, Good food and nice music.
We booked a table for 5 to celebrate our engagement

Hard Rock Cafe - Florence
Responded on 12 August 2019

Hi Hans, I would like to thank you to choose us for a such important celebration. My congratulations for your engagement and I hope to see you for another special occasion in the future, maybe for your 1st, 5th or 10th years anniversary. Have a nice day!!!

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DW
Cambridge
1 review
Dined on 10 August 2019
Overall5food5service5ambience5

Great atmosphere and staff. Food was outstanding and filling

Hard Rock Cafe - Florence
Responded on 12 August 2019

Hello Darran, Thanks to take the time to let us know about your experience and we are glad that you had a fantastic time. We hope to see you again soon. Have a nice evening!!!

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DW
Cambridge
2 reviews
Dined on 8 August 2019
Overall5food5service5ambience5

Great staff great food great atmosphere can’t complain

R
1 review
Dined on 7 August 2019
Overall4food5service5ambience5

Slow. We had a reservation at 14h and the food was served at 15.10h
But the waiter was super!! Thanks Alessio

AA
1 review
Dined on 5 August 2019
Overall5food5service5ambience5

We have had cocktails and were amazed by the interior of the place. The staff was so friendly, the waiter even wrote adresses of the best Gelaterias in Florence down for me, since I wanted Italian Gelato and that wasn't available there. Would come again, over and over!

OT
1 review
Dined on 5 August 2019
Overall5food5service4ambience5

Service was a bit slow, but that is fine since you get more time to enjoy the environment. Food was great.

CR
Italy
2 reviews
Dined on 1 August 2019
Overall5food5service5ambience5

We’ve loved our dinner here. Is a beautiful place and very good ambience!

M
1 review
Dined on 26 July 2019
Overall4food4service4ambience4

All very fantastic the food and drinks in a wonderful atmosphere and music. Perfect place to be in with friends and family.

JV
1 review
Dined on 23 July 2019
Overall5food5service5ambience3

I was very nice to be there, very good food en service!

Hard Rock Cafe - Florence
Responded on 2 August 2019

Good Morning Thank you for visiting our Cafe and thank you for your 5 stars. We look foward to see you gagain here inn florence .

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CK
1 review
Dined on 21 July 2019
Overall5food5service5ambience5

Service was awesome, drinks were very nice and food came our relatively fast and steak was cooked just as requested.

LH
1 review
Dined on 17 July 2019
Overall4food4service5ambience5

Great place to eat and drink although very expensive!

AA
Italy
1 review
Dined on 16 July 2019
Overall5food5service5ambience5

Lo único a destacar del Hard Rock Cafe de Florencia ha sido su restaurante echo en un antiguo edificio de cine, teniendo un escenario con una pantalla gigante y dependiendo del día hay música rock en directo.

Parecía más bien un teatro pero luego vimos que era un antiguo cine.

Por la comida todos conocemos la carta del hard rock cafe.

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IP
1 review
Dined on 16 July 2019
Overall4food4service5ambience5

Quite an expensive menu, justified in that the atmosphere was what was promised and more, the service was excellent as was the quality of the food. Bonus points for the donation programs.

KM
New England
16 reviews
Dined on 16 July 2019
Overall5food4service5ambience4

Hard Rock was a welcome find. Although we absolutely loved the culture and flavors of Florence, we missed the food we were used to. This brought us a little taste of home while faraway. And we ATE! We ordered apps, entrees, drinks and even a milkshake. All was greatly enjoyed. Our server was awesome and the manager came by to check in. It was fun to sit and watch old school videos and see the memorabilia too.

Hard Rock Cafe - Florence
Responded on 24 July 2019

Hi Karen, I would like to thank you for your visit and your feedback. I am glad that you had a fantastic time in our cafe and I hope you will have chance to come back and visit us again in the near future. Have a lovely day!!!

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SF
1 review
Dined on 13 July 2019
Overall5food5service5ambience5

Tout a été parfait !!! Le service , les plats délicieux !!

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JS
1 review
Dined on 11 July 2019
Overall4food4service4ambience4

The food was great, but overpriced. Our fries were extremely salty and was mentioned to the waitress but no solution was offered. The music was also louder than other Hard Rocks I’ve been to.

OT
Toronto
1 review
Dined on 11 July 2019
Overall1food1service3ambience4

Not very good no vegan option On a place who’s Moro is “love all serve all ‘ left with out ordering all they offered was a bowl of fries

EA
1 review
Dined on 11 July 2019
Overall5food5service5ambience5

First time I've ever been to one and I loved it! Great food, great service and awesome music!