Hard Rock Cafe - Florence

4.5
142 reviews
€30 and under
American

Top tags:

Sunday Lunch
Hard Rock Cafe Florence is located on Via De Brunelleschi, in a bustling area filled with the city’s top dining and shopping destinations. Florence's museums house some of the greatest artistic treasures in the world, and now Hard Rock Cafe can be added to the list. Housing some of the world’s most treasured music memorabilia, our Cafe is the place for lovers of good music, great food, and fun times.Hard Rock Cafe is world famous for our inspired menu of traditional American favorites and locally inspired entrees. Choose from our juicy Legendary® Burger, our crisp salads, and our hand crafted entrees. Whatever dish you choose is sure to please.After enjoying a tasty dinner or refreshing cocktail, don’t forget to stop by our Rock Shop® for exclusive Hard Rock Cafe Florence memorabilia. You will find a wide selection of souvenirs and apparel to commemorate your experience at Hard Rock.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 142 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.8
service
4.6
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
Sort by
Filters
I
Iamkayebii
1 review
Dined on 25 January 2021
Overall5food4service5ambience5

One of my favorite restaurant. My recent visit was January 25 and there's not a lot of people which is amazing. The food is limited (I think because of CoVid) also the food is not as fresh as I recall it. But overall still amazing. I understand that it's because of the situation so hopefully everything gets better!

MM
MichelaM
1 review
Dined on 23 January 2021
Overall5food5service5ambience5

Very good food, amazing service! I recommend having the Hard Rock Café Rewards so you can have discounts. I will totally come back in the future!

Hard Rock Cafe - Florence
Responded on 26 January 2021

Good Morning Michela, Thanks for your visit and feedback. We are glad that you had a such good time in our cafe. We hope to see you again soon. Have a great day!!!

Report
G
Giuly
Italy
1 review
Dined on 21 January 2021
Overall5food5service5ambience4

Location super, ma il riscaldamento era troppo alto! Personale cortese ed efficiente. Cibo eccellente! Drink buoni.

Report
E
Emma
1 review
Dined on 18 January 2021
Overall5food5service5ambience5

The food was great and incredibly filling. The workers were very nice and the whole feel of the place was enjoyable.

OT
OpenTable Diner
Italy
5 reviews
Dined on 10 November 2020
Overall4food4service4ambience5

Location molto bella, mangiare e servizio buono , unica pecca il prezzo, un po’ troppo alto, comunque ci tornerò essendo un appassionato della catena....

Report
FV
FabioV
1 review
Dined on 8 November 2020
Overall5food4service5ambience5

No, i don't Need. Is All ok. Good esperience. Thank you

DC
DianaC
1 review
Dined on 1 November 2020
Overall4food4service5ambience4

All ok, good lunch! Nice place and nice service, food ok

OT
OpenTable Diner
Dorset
5 reviews
Dined on 10 August 2020
Overall5food5service5ambience5

We visited for our wedding anniversary, we had friendly servers Stefano and Fabio who made sure we had our drinks filled.
Food was served quick and was really tasty!

Hard Rock Cafe - Florence
Responded on 15 August 2020

Hello Guys, Thanks to choose us to celebrate your wedding anniversary. We are happy that our servers made your day!!! Have a nice day & hopefully see you again soon!!!

Report
LP
LaurenziaP
1 review
Dined on 30 July 2020
Overall3food4service4ambience4

Cameriere gentile e disponibile, cibo buono e servizio efficiente. Peccato però che nella prenotazione avessi specificato che era un compleanno e di fare gli auguri ad Ornella e invece NIENTE! Ne auguri all'arrivo ne una candelina sul dolce, di questo siamo rimasti delusi, visto che l'avevamo esplicitamente richiesto.

Report
f
federicon
Chicago
6 reviews
Dined on 26 February 2020
Overall5food4service5ambience5

Sempre una garanzia per chi cerca determinati cibi. Locale divertente e personale supercordiale. Non si sbaglia mai

Report
f
francescam
1 review
Dined on 15 February 2020
Overall5food3service3ambience4

It's nice but it'too expensive and the quality of the food its normal it is not so tasty

A
Andrecribeiro12
1 review
Dined on 14 February 2020
Overall4food3service5ambience4

The Place is ver beautiful, however it was too much noise in the restaurant. Great attendant.

VR
VandaR
1 review
Dined on 14 February 2020
Overall2food2service3ambience1

Had table booked for seven told on arrival table needed by eight thirty, atmosphere bad due to event practice on stage which was not normal hard rock. Music on screen was non existant due to this . We had looked forward to coming as hard rock Rome was fantastic waitress came for money twice before we had finished our drinks, husbands burger fine my ribs worse ever had at any hard rock .

L
Leigh
1 review
Dined on 14 February 2020
Overall4food4service5ambience3

Nice restaurant with efficient friendly staff. Music was too loud but they did turn it down when we asked. A bit pricy for burgers!

Hard Rock Cafe - Florence
Responded on 16 February 2020

Hello Leigh Thank you for your visit and thank you for your positive feedback. We hope you will be come to visit again soon. Have a great day

Report
R
Roura
Italy
1 review
Dined on 12 February 2020
Overall3food4service2ambience5

Sono stata all’Hard Rock Cafe di Firenze per la prima volta per festeggiare San Valentino (un po’ in anticipo) con la mia ragazza.
Location stupenda nel cuore di Firenze, tutta la memorabilia è entusiasmante ed esposta molto bene.
Purtroppo però, temo di non poter consigliare questo ristorante, nonostante il cibo tutto sommato molto buono.
Prezzi onestamente spropositati, porzioni decisamente eccessive (e fin qui, nessun problema, sono opinioni personali mie) ma soprattutto personale assillante. Fa sempre piacere avere un cameriere dedicato e ricevere attenzioni per poter dare un feedback immediato, ma, onestamente, sentirsi chiedere tre volte nel giro di 10 minuti “tutto bene?”, tutte e tre le volte mentre hai appena preso un morso del tuo hamburger, mi sembra un po’ eccessivo.
Per non parlare dell’insistenza con cui ci è stato chiesto se avessimo la card dell’Hard Rock, avremo risposto di sì almeno 5 volte.
Nessuno è stato maleducato o sgarbato con noi, anzi, sono stati tutti molto gentili, ma un po’ più di privacy sarebbe stata molto apprezzata.

Hard Rock Cafe - Florence
Responded on 16 February 2020

Buongiorno Roura Grazie per essere stata nel nostro locale e grazie per aver condiviso il tuo feedback. Il nostro goal e' la soddisfazione totale del cliente e cerchiamo ogni giorno di migliorarci. Mi dispiace se in qualche modo no abbiamo soddisfatto tutte le tue esigenze spero che ci darai un altra possibilita'. A presto .

Report
DD
DaniloD
1 review
Dined on 31 January 2020
Overall4food4service5ambience5

We had a great evening, the staff were amazing, they were cheerful and extremely helpful. They really made our evening and we would go back in a heartbeat.

Hard Rock Cafe - Florence
Responded on 6 February 2020

Hello Danilo, Thanks for your feedback and we are glad that you had a such good experience. I am hoping you will have a chance to come back to visit us again soon. Have a nice Day

Report
G
Greta
Italy
1 review
Dined on 25 January 2020
Overall4food4service5ambience5

Cibo e servizio sempre impeccabili, consiglio però di adeguare i prezzi delle bevande (no cocktail) a quelli generali della ristorazione,6€ uno birra da 2,50€ è un po’ scandaloso.

Report
GD
GoffredoD
1 review
Dined on 19 January 2020
Overall5food5service5ambience5

Grazie grazie grazie
al tavolo Giacomo è stato perfetto
Elena è stata dolcissima mia figlia faceva il compleanno e le ha messo la sua canzone preferita con torta e candelina ...
grazie

Hard Rock Cafe - Florence
Responded on 22 January 2020

Buongiorno Goffredo, Siamo felici che ci avete scelto per festeggiare il compleanno di tua figlia e che tutto sia stato di vostro gradimento. Passero' personalmente i tuoi complimenti ad Elena e Giacomo. Tornate a trovarci presto. Buona giornata

Report
R
Rica
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

It was a great dinner as always. I hope to visit more Restaurants.

Hard Rock Cafe - Florence
Responded on 20 January 2020

Hello Rica, Thanks for your feedback and we hope to see you again soon. Have a great day!!!

Report
N
Nancio
1 review
Dined on 5 January 2020
Overall4food4service5ambience5

Beautiful place, engaging environment, impeccable and courteous service, very good hamburger and overall the rating is high even if the prices are very high! However, an experience to do!

Hard Rock Cafe - Florence
Responded on 9 January 2020

Hello Nancio, Thanks a lot for your feedback and we are glad that you had a great time in our cafe. We hope to see you again soon... Have a nice day!!!

Report
FC
FrancescaC
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

Good place, good food, I recommend also fo families!

Hard Rock Cafe - Florence
Responded on 8 January 2020

Hi Francesca, Thanks to take the time to let us know about your visit and we hope to see you again in the near future. Have a great Day!!!

Report
OT
OpenTable Diner
Italy
1 review
Dined on 3 January 2020
Overall5food5service5ambience5

Bel posto, ottimo cibo e nell’atmosfera

Hard Rock Cafe - Florence
Responded on 5 January 2020

Ciao Grazie per aver pubblicato la tua bella esperienza. Torna a trovarci grazie

Report
CR
CarmineR
1 review
Dined on 2 January 2020
Overall4food2service4ambience4

Location very nice, hamburger cold and hard , staff very frindly

TB
TinaB
1 review
Dined on 30 December 2019
Overall5food5service5ambience5

Very friendly service. Super atmosphere. The food was also very good and exactly what we ordered. My only complaint is that for what I paid for my Mojito. I was expecting more than a little rum and water in a glass with mint and only a small sprinkling of powdered sugar on the top which wasn’t sweet at all.

Hard Rock Cafe - Florence
Responded on 3 January 2020

Hello Tina, Thanks to let us know about your experience and I am sorry if the HRC Mojito recipe wasn't up to your standards. We hope to see you again soon. Have a great Day!!!

Report
OT
OpenTable Diner
Los Angeles
1 review
Dined on 29 December 2019
Overall5food5service5ambience5

We went several times here in our 4 day stay. Took the hubby for his birthday dinner and then stopped for coffee etc whilst out and about during the day. Staff are awesome and so is the food

Hard Rock Cafe - Florence
Responded on 3 January 2020

Hello Rocker, Thanks to choose us to celebrate your birthday with us and we are proud that you came back for coffees etc.. We hope to see you again in the near future. Have a Fantastic Day!!!

Report
ZZ
ZeggioZ
1 review
Dined on 28 December 2019
Overall2food3service4ambience3

Too expensive. No relation between price and quality of food.
In italy you can eat with low money and to have high quality.

FB
FrancoB
1 review
Dined on 26 December 2019
Overall3food3service4ambience3

Kind reception hostess.
Fairly good service.
Wrong bill (more expensive beer).
Poor sound quality, strange if you consider this is a ROCK CAFE.

A
Angela
1 review
Dined on 25 December 2019
Overall4food4service3ambience3

The food is great but it came so late. I wait almost an hour

G
Gabriz
1 review
Dined on 25 December 2019
Overall1food1service3ambience2

The Christmas lunch was awful. Other times I had taken the same dishes - shrimps and then salmon - and they were delicious. But this time not. Shrimps tasted of fried oil, my salmon was raw and sauces on it quite poor.

d
dickyd
Italy
1 review
Dined on 19 December 2019
Overall5food5service5ambience5

Great crew, great music, outstanding cibo. Grazie!

Hard Rock Cafe - Florence
Responded on 3 January 2020

Good Morning Mr Dicky, Thanks to take the time to let us know about your great experience in our cafe and we hope to see you again soon. Have a great day!!!

Report
MP
MartinaP
Italy
1 review
Dined on 14 December 2019
Overall4food5service5ambience5

cibo buonissimo, tipico locale americano, atmosfera sempre al top grazie alle canzoni rock

Report
GC
GiorgiaC
1 review
Dined on 30 November 2019
Overall5food5service5ambience5

Besides from the environment and the atmosphere, the staff is very nice and kind

Hard Rock Cafe - Florence
Responded on 4 December 2019

Hello Giorgia Thank you for your great review. we hope to see you in Florence soon

Report
GC
GiuseppeC
1 review
Dined on 29 November 2019
Overall5food5service5ambience5

Ambiente stupendo cibo buonissimo personale davvero cordiale

Hard Rock Cafe - Florence
Responded on 4 December 2019

Ciao Giuseppe Grazie per essere stato nel nostro locale e per averci dato un giudizio positivo . Torna a trovarci ti aspettiamo

Report
PJ
PaolaJ
1 review
Dined on 23 November 2019
Overall5food5service5ambience5

Excellent service and music! I went to celebrate my birthday with my friends and we had a very nice time.

Hard Rock Cafe - Florence
Responded on 27 November 2019

Hello Paola Thank you for visiting our location and thank you for sharing your experience. We appreciate your feedback and we hope to see you again in our cafe . Have a great day.

Report
BD
BethanD
1 review
Dined on 20 November 2019
Overall3food1service3ambience2

Waitress took our order promptly and food arrived, however the food was luke warm at best. We were visiting Florence on a cruise and didn’t really have time to send it back. When we were ready to leave I couldn’t find anyone to take our payment and I was told to wait by our table until our waitress came. Overall I feel that the service and food quality was poor and I would not return.

OT
OpenTable Diner
Berlin
1 review
Dined on 15 November 2019
Overall5food5service5ambience5

Live Musik Event war grandios!! Kellner waren alle top! Sehr aufmerksam!

Report
AG
AlessiaG
1 review
Dined on 2 November 2019
Overall5food5service5ambience5

Tutto perfetto cibo ottimo musica bellissima personale gentilissimo

Hard Rock Cafe - Florence
Responded on 5 November 2019

Buongiorno Alessia, Grazie della tua opinione e siamo felici che il nostro locale sia stato di tuo gradimento. Torna a Trovarci presto!!! Buona Giornata

Report
TB
TraceyB
1 review
Dined on 2 November 2019
Overall3food3service3ambience4

Overall it was a fair dining experience. I would like to have a better music selection

OT
OpenTable Diner
Italy
1 review
Dined on 1 November 2019
Overall5food5service5ambience5

Una garanzia. Cibo ottimo e ottima musica. Cocktail fantastici

Report
K
Karl
1 review
Dined on 31 October 2019
Overall2food4service1ambience1

Food was good but service and experience was terrible.

Hard Rock Cafe - Florence
Responded on 2 November 2019

Hello Karl Thank you for taking the time to let us know about your experience. I'm so sorry if we have not met your expectation but I hope you will give us another chance and that you will be back again . Have a great day

Report

FAQs

You can order delivery directly from Hard Rock Cafe - Florence using the Order Online button. Hard Rock Cafe - Florence also offers delivery in partnership with Deliveroo.

Hard Rock Cafe - Florence is rated 4.5 stars by 142 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.