Hard Rock Cafe London Oxford Street
Yes, it's a big restaurant, nice staff.
The band was too loud.
It's not a typical HRC, I like more the Rock ambiente which is missing here
Eines der ruigheren Hard Rock Cafes. Es war nicht so viel los und man wurde schnell bedient. Sodurch war es auch nicht zu laut und eine angenehme atmosphäre. Dies ist wohl dem Hotel zu verschulden. Der Kellner war sehr nett und hilfsbereit. Auch war es kein Problem die Rechnung aufzuteilen zwischen zwei Personen und jeder bezahlte das, was er hatte.
Cristina, our waitress was terrific!! Friendly and berry personable!! How to go back soon
Had a wonderful dinner experience for my birthday, made extra special by Frederica the manager going out of her way to give us a special gift. Made our night!!
Excellent service and hospitality with great food
We arrived and they didn’t have our table booking, then we didn’t get served for almost 20mins. Once we were served our order was wrong. We then couldn’t find our server to pay so had to wait at the bar to pay! Very poor service
Booked a Table for 1600hrs. Got shown to the table, it took 10minutes for a Waiter to appear introduce himself write his name on a table napkin then disappeared. After another 10mins another waiter arrived and took our order for drinks. Water arrived after 5mins followed by our wine a further 5mins later. We noted there was only one waiter taking orders but at the Front Desk there were 4/5 other staff doing???
Eventually our food order was taken 35minutes after sitting down. It arrived after approx 10mins and was OK. Our plates were cleared no one asked if we wanted Dessert and after we finished our wine we left.
Appalling service for an international chain.
The venue and the food was really good, but unfortunately due to very poor service it made the whole experience not enjoyable.
The best so far🤩 just love it 💙💙💙surely I'll come back again
We arrived on time; were seated and a band was playing which was promising; we were wrong, the food was really late, the steak was really bloody (though we asked for a well done and a medium well), and while were still eating, the waitress came and asked us to pay because they are closing!!! Mind you that the website says they are open till 1:00AM!!! But were asked to pay at 11:30PM!!!
Worst experience by far, I really don’t recommend anyone to go, especially that we didn’t feel that this was hard rock we used to in the USA!!!
Ambiente ist furchtbar langweilig und nicht mit den anderen Hard Rock Cafés zu vergleichen. Sehr steril.