Hard Rock Cafe - Newcastle

4.4
1458 reviews
£25 and under
American
Welcome to Newcastle, where the old (castle) meets the new! Hard Rock Cafe is coming at you live from Newcastle, with a new layout paying tribute to the past by keeping in line with the former grandeur and arches. Phase one of our grand design includes a cafe with room for 170 of your closest friends, with 60 of those lucky pals getting to sit on a raised mezzanine floor overlooking the river. We’ve also included 16 external seats to enjoy Hard Rock in the sun. Our Cafe brings a touch of history and class to any meal. Featuring classic American fare with that signature Hard Rock twist, Hard Rock Cafe Newcastle delivers satisfaction in every bite. Grab a Legendary® Burger and some delicious sides and wash everything down with a local brew or a hand-crafted cocktail!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 1458 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.1
value
Noise · Energetic
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OT
OpenTable Diner
1 review
Dined a day ago
Overall5food5service5ambience5

Excellent food and excellent friendly service. Cant recommend The Hard Rock Cafe enough

OT
OpenTable Diner
Newcastle
1 review
Dined 2 days ago
Overall4food4service5ambience3

Nice staff lovely food nice atmosphere

AE
AliE
Newcastle
4 reviews
Dined 2 days ago
Overall2food3service2ambience2

We had a booth upstairs where there is limited atmosphere. The drinks took an age to come - to the point our server brought us some water so that in his words we didn’t become dehydrated while we waited!!

Starters of nachos and spring rolls were lovely.

We waited another age for the mains. When they came the chicken fajita was burnt to the point the chicken and veg was black and stuck to the skillet with an acrid taste. When we mentioned it to our server he gave a dismissive sorry. Had we not waited so long already I would have sent it back but we did not have the time to wait again.

The burgers and fries were good.

Hand driers in the gents we’re OoO.

Overall disappointing and not to the standard we’ve come to expect from HRC.

MK
MaureenK
New England
4 reviews
Dined 4 days ago
Overall4food4service4ambience4

The visit ws exactly as expected. It was very busy so service was a bit slow. Food was good but a bit pricey. Super loud. But the decor and atmosphere are fun and the service was excellent. It is a touristy place but our kids really wanted to go. As long as you expect noise, slowish service and a pricey dinner, you will have a good time. Just make a reservation, the wait time without one can be hours long.

GW
GraemeW
County Durham
1 review
Dined 4 days ago
Overall5food5service5ambience5

Excellent food, great entertainment and great service. Would like a better variety in the shop though: overall a great evening in Hard Rock Newcastle.

W
White
Newcastle
1 review
Dined 5 days ago
Overall5food5service5ambience5

Would 100% recommend Hard Rock Cafe great service from start to finish food hot and tasted brilliant credit to the girl with the black and blond hair halved she was spot on

OT
OpenTable Diner
Newcastle
1 review
Dined 5 days ago
Overall5food5service5ambience5

WOW! Amazing use of what was an almost derelict building, the decor was amazing, the staff are incredible (we were on the mezzanine level with Jay and Crissy, both were friendly, helpful and professional) and the food was excellent, defo be back in the near future

DA
DuggyAMD
Newcastle
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Hard Rock finally arrived in Newcastle. Any fan of hard rock music (myself included) will be in their element. Plenty of memorabilia on show as well, most notably from Geordie born or raised legends!

OT
OpenTable Diner
London
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

First time in the new cafe. It didn’t disappoint 👍

PT
PaulT
1 review
Dined 6 days ago
Overall3food3service4ambience3

We sat in a booth with a wall as a view, not quite the experience we expected.
Food was faultless waitress friendly and helpful, but for the price it lacked the sprinkle of something special.

Sadly for the cost and the views and the food itself I wouldn’t visit again.

T
Toonjon
Yorkshire
1 review
Dined on 14 September 2021
Overall5food5service5ambience4

Very nice meal and excellent service

OT
OpenTable Diner
Newcastle
3 reviews
Dined on 14 September 2021
Overall5food5service5ambience4

Everything fine from walking through the door , the staff food and surrounding was excellent .

MN
MichaelN
1 review
Dined on 13 September 2021
Overall5food5service4ambience5

Good service and excellent food. Atmosphere was great.

BK
BeckiK
1 review
Dined on 13 September 2021
Overall4food4service5ambience4

Staff were excellent mushrooms came out stone cold, otherwise great food.

JC
JulieC
1 review
Dined on 13 September 2021
Overall4food3service5ambience5

This was our first time visiting the Hardrock in Newcastle and we were really disappointed! My partner had ribs and wasn’t able to eat it as it tasted like plastic! She was offered an alternative when we came to pay but it was too late by then! Food not of the best quality in either of our meals. Lovely venue though and staff were friendly.

JL
JoanneL
1 review
Dined on 13 September 2021
Overall4food4service5ambience4

Nice atmosphere, very lively, we were celebrating our daughter’s graduation, our waiter was fabulous, very friendly and helpful, we all really enjoyed our visit.

TP
TomP
Newcastle
2 reviews
Dined on 13 September 2021
Overall4food4service5ambience4

Pre gig meal….first proper outing since lockdown. Very enjoyable….staff were superb.

OT
OpenTable Diner
Newcastle
1 review
Dined on 13 September 2021
Overall5food5service5ambience5

Lovely food and drinks as always,a little on the pricey side but for a special treat always worth it.

OT
OpenTable Diner
County Durham
2 reviews
Dined on 13 September 2021
Overall5food5service5ambience5

Great food in a great atmosphere with welcoming staff.

VE
VictoriaE
1 review
Dined on 13 September 2021
Overall1food1service3ambience1

We arrived yesterday and waited to be seated, I have visited a few HRC's but was excited to go to the Newcastle one.

The starter was okay no faults there, but the main courses were awful. My partner had The New York Steak Strip and he said it was the worst steak he's had, it did look unedible. I had the chicken fajitas and it was just bland and to pay £15 for the fajita it wasn't good value for money at all.

We will definitely not be returning again.

AB
AmyB
1 review
Dined on 12 September 2021
Overall5food5service5ambience5

Jamie was amazing from the moment we sat down. We felt extremely welcomed and the atmosphere was amazing. Food was outstanding and we couldn’t complain about anything!

GP
GaryP
San Francisco
1 review
Dined on 12 September 2021
Overall4food4service5ambience4

Remember Hard Rock is a restaurant / bar. The background music last night (Sunday 12th September), was way too loud - we couldn't hold a converstation, as the 'music' drowned out anything people were saying. Not what you want. Apart from the loud music, the food, drinks, service are value for money.

GM
GaryM
1 review
Dined on 12 September 2021
Overall5food5service5ambience5

Great food and wine, lovely atmosphere and service fantastic

CN
CassandraN
Newcastle
3 reviews
Dined on 12 September 2021
Overall5food5service5ambience5

My partner and I were celebrating our anniversary so decided to try Hard Rock cafe and I'm so glad we did. The atmosphere was electric. Live singer was great. Staff friendly and the food delicious. Thanks!

OT
OpenTable Diner
1 review
Dined on 12 September 2021
Overall4food4service4ambience4

Our waiter Jamie was very attentive and helpful. It was our first trip outside London post COVID lockdown and our first trip to Newcastle. Newcastle Hard Rock was our 6th H R Resto and it did not disappoint: food excellent, I got extra veg as I declined chips (Sacrilege I know). The cheesecake was recommended by Jamie and it was truly fabulous.

B
Becca
Edinburgh
1 review
Dined on 12 September 2021
Overall5food5service5ambience5

Great meal and great service, thank you Skye! We'll be back again

CG
ClaireG
London
1 review
Dined on 12 September 2021
Overall3food3service4ambience2

The food was ok, there was a live singer who wasn’t great and the music was loud. It was very cold in the restaurant which made it uncomfortable. We asked for the air to be turned down but was told it wasn’t possible to do this.
It’s a shame we didn’t enjoy it much as we have been to hard rock in London and Edinburgh and enjoyed it immensely.

C
Cheel
Edinburgh
2 reviews
Dined on 12 September 2021
Overall5food5service5ambience5

Awesome service. Tasty food, big portions

Y
vipYanski
Newcastle
2 reviews
Dined on 12 September 2021
Overall5food5service5ambience5

Fantastic time at Hard Rock Cafe again!

Faultless and always a great atmosphere!

AA
AnneA
1 review
Dined on 12 September 2021
Overall4food5service4ambience4

Fantastic restaurant & food was delicious. Would have gave all 5* but despite saying it was my sons 20th Birthday on the booking & when we arrived there was no surprise / desert treat etc. May have been as other guests had Birthdays, so you can’t treat everyone? Would still return & recommend.

DD
DeborahD
1 review
Dined on 12 September 2021
Overall5food5service5ambience5

Main entrance is straight into the shop, restaurant reception is just ahead of you. Lovely staff, took us to our booth, seated us, gave us our servers name, who was with us really quickly. Drinks of every description on the menu, amazing choice! Food is as expected for Hardrock Cafe, loads of choice...we went for burgers and fajitas...which were amazing! I'm a proper fuss pot, everything was fabulous! Home made quacamole mmm! The best! Was our sons birthday, he got an ice cream Sunday as a treat, and would have had a happy birthday sung to him by the whole restaurant except he didn't want that, bless him! Memorabilia is great, music is lush, big screens with videos playing all the time was just great. A really wonderful experience for any occasion...or just cos 😊 thanks guys!

OT
OpenTable Diner
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Came to Newcastle for the great north run

OT
OpenTable Diner
Newcastle
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Enjoyed our meal at Hard Rock Newcastle, staff friendly and helpful. Resturant was very busy.

D
Dawn
1 review
Dined on 11 September 2021
Overall5food5service4ambience5

Shrimp was unbelievable. Food was prompt.
Only issue my little boy accidentally knocked a glass over and I feel like we were made to feel bad. We weren’t told it wasn’t a problem even after we had apologised profusely.
Overall really enjoyed our visit!

A
Angela
Las Vegas
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Food and service was excellent. Everyone on my table had a great time.

EC
EmmaC
Edinburgh
2 reviews
Dined on 11 September 2021
Overall5food5service5ambience5

Food was lovely and so were the staff!

OT
OpenTable Diner
Newcastle
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Lovely meal great service as usual

H
Holly
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Lovely staff all round, great food and even better music!

DM
DawnM
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Brilliant service and excellent food. We were up sending our eldest off to university so it was a family meal celebrating a big send off. The staff were brilliant.

N
Ness
Newcastle
1 review
Dined on 11 September 2021
Overall5food4service5ambience5

Great attention paid to my friend who was celebrating her birthday. Staff very friendly and nothing can be faulted

FAQs

Hard Rock Cafe - Newcastle is rated 4.4 stars by 1458 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.