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  5. Newcastle upon Tyne

Hard Rock Cafe - Newcastle

4.4
4.4
1458 Reviews
£25 and under
American

Welcome to Newcastle, where the old (castle) meets the new! Hard Rock Cafe is coming at you live from Newcastle, with a new layout paying tribute to the past by keeping in line with the former grandeur and arches. Phase one of our grand design includes a cafe with room for 170 of your closest friends, with 60 of those lucky pals getting to sit on a raised mezzanine floor overlooking the river. We’ve also included 16 external seats to enjoy Hard Rock in the sun. Our Cafe brings a touch of history and class to any meal. Featuring classic American fare with that signature Hard Rock twist, Hard Rock Cafe Newcastle delivers satisfaction in every bite. Grab a Legendary® Burger and some delicious sides and wash everything down with a local brew or a hand-crafted cocktail!

Make a booking

2 people

September 2021
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Booked 126 times today
  • Area

    Newcastle upon Tyne

  • Entertainment

    null

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required
    • Contact tracing information collected

0 photos

No photos have been uploaded for this restaurant yet.

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 1,458 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.1Value

NoiseEnergetic

Loved For

  • Newcastle and Northumberland

    Child Friendly

  • Newcastle and Northumberland

    Group Bookings

  • Newcastle and Northumberland

    Hot Spot

  • Newcastle and Northumberland

    Scenic View

  • Newcastle and Northumberland

    Special Occasions

  • Newcastle and Northumberland

    Vibrant Bar Scene

  • Newcastle and Northumberland

    Most Booked

  • Newcastle upon Tyne

    Group Bookings

  • Newcastle upon Tyne

    Hot Spot

  • Newcastle upon Tyne

    Special Occasions

  • Newcastle upon Tyne

    Vibrant Bar Scene

  • Newcastle upon Tyne

    Most Booked

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Filters

  1. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    Excellent food and excellent friendly service. Cant recommend The Hard Rock Cafe enough

  2. OT

    OpenTable Diner

    Newcastle

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service5ambience3

    Nice staff lovely food nice atmosphere

  3. AE

    AliE

    Newcastle

    4 reviews

    2.0

    4 reviews

    Dined 2 days ago

    overall2food3service2ambience2

    We had a booth upstairs where there is limited atmosphere. The drinks took an age to come - to the point our server brought us some water so that in his words we didn’t become dehydrated while we waited!! Starters of nachos and spring rolls were lovely. We waited another age for the mains. When they came the chicken fajita was burnt to the point the chicken and veg was black and stuck to the skillet with an acrid taste. When we mentioned it to our server he gave a dismissive sorry. Had we not waited so long already I would have sent it back but we did not have the time to wait again. The burgers and fries were good. Hand driers in the gents we’re OoO. Overall disappointing and not to the standard we’ve come to expect from HRC.

  4. MK

    MaureenK

    New England

    4 reviews

    4.0

    4 reviews

    Dined 4 days ago

    overall4food4service4ambience4

    The visit ws exactly as expected. It was very busy so service was a bit slow. Food was good but a bit pricey. Super loud. But the decor and atmosphere are fun and the service was excellent. It is a touristy place but our kids really wanted to go. As long as you expect noise, slowish service and a pricey dinner, you will have a good time. Just make a reservation, the wait time without one can be hours long.

  5. GW

    GraemeW

    County Durham

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Excellent food, great entertainment and great service. Would like a better variety in the shop though: overall a great evening in Hard Rock Newcastle.

  6. W

    White

    Newcastle

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Would 100% recommend Hard Rock Cafe great service from start to finish food hot and tasted brilliant credit to the girl with the black and blond hair halved she was spot on

  7. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    WOW! Amazing use of what was an almost derelict building, the decor was amazing, the staff are incredible (we were on the mezzanine level with Jay and Crissy, both were friendly, helpful and professional) and the food was excellent, defo be back in the near future

  8. DA

    DuggyAMD

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Hard Rock finally arrived in Newcastle. Any fan of hard rock music (myself included) will be in their element. Plenty of memorabilia on show as well, most notably from Geordie born or raised legends!

  9. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    First time in the new cafe. It didn’t disappoint 👍

  10. PT

    PaulT

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food3service4ambience3

    We sat in a booth with a wall as a view, not quite the experience we expected. Food was faultless waitress friendly and helpful, but for the price it lacked the sprinkle of something special. Sadly for the cost and the views and the food itself I wouldn’t visit again.

  11. T

    Toonjon

    Yorkshire

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience4

    Very nice meal and excellent service

  12. OT

    OpenTable Diner

    Newcastle

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience4

    Everything fine from walking through the door , the staff food and surrounding was excellent .

  13. MN

    MichaelN

    1 review

    5.0

    1 review

    Dined on 13 September 2021

    overall5food5service4ambience5

    Good service and excellent food. Atmosphere was great.

  14. BK

    BeckiK

    1 review

    4.0

    1 review

    Dined on 13 September 2021

    overall4food4service5ambience4

    Staff were excellent mushrooms came out stone cold, otherwise great food.

  15. JC

    JulieC

    1 review

    4.0

    1 review

    Dined on 13 September 2021

    overall4food3service5ambience5

    This was our first time visiting the Hardrock in Newcastle and we were really disappointed! My partner had ribs and wasn’t able to eat it as it tasted like plastic! She was offered an alternative when we came to pay but it was too late by then! Food not of the best quality in either of our meals. Lovely venue though and staff were friendly.

  16. JL

    JoanneL

    1 review

    4.0

    1 review

    Dined on 13 September 2021

    overall4food4service5ambience4

    Nice atmosphere, very lively, we were celebrating our daughter’s graduation, our waiter was fabulous, very friendly and helpful, we all really enjoyed our visit.

  17. TP

    TomP

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 13 September 2021

    overall4food4service5ambience4

    Pre gig meal….first proper outing since lockdown. Very enjoyable….staff were superb.

  18. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 13 September 2021

    overall5food5service5ambience5

    Lovely food and drinks as always,a little on the pricey side but for a special treat always worth it.

  19. OT

    OpenTable Diner

    County Durham

    2 reviews

    5.0

    2 reviews

    Dined on 13 September 2021

    overall5food5service5ambience5

    Great food in a great atmosphere with welcoming staff.

  20. VE

    VictoriaE

    1 review

    1.0

    1 review

    Dined on 13 September 2021

    overall1food1service3ambience1

    We arrived yesterday and waited to be seated, I have visited a few HRC's but was excited to go to the Newcastle one. The starter was okay no faults there, but the main courses were awful. My partner had The New York Steak Strip and he said it was the worst steak he's had, it did look unedible. I had the chicken fajitas and it was just bland and to pay £15 for the fajita it wasn't good value for money at all. We will definitely not be returning again.

  21. AB

    AmyB

    1 review

    5.0

    1 review

    Dined on 12 September 2021

    overall5food5service5ambience5

    Jamie was amazing from the moment we sat down. We felt extremely welcomed and the atmosphere was amazing. Food was outstanding and we couldn’t complain about anything!

  22. GP

    GaryP

    San Francisco

    1 review

    4.0

    1 review

    Dined on 12 September 2021

    overall4food4service5ambience4

    Remember Hard Rock is a restaurant / bar. The background music last night (Sunday 12th September), was way too loud - we couldn't hold a converstation, as the 'music' drowned out anything people were saying. Not what you want. Apart from the loud music, the food, drinks, service are value for money.

  23. GM

    GaryM

    1 review

    5.0

    1 review

    Dined on 12 September 2021

    overall5food5service5ambience5

    Great food and wine, lovely atmosphere and service fantastic

  24. CN

    CassandraN

    Newcastle

    3 reviews

    5.0

    3 reviews

    Dined on 12 September 2021

    overall5food5service5ambience5

    My partner and I were celebrating our anniversary so decided to try Hard Rock cafe and I'm so glad we did. The atmosphere was electric. Live singer was great. Staff friendly and the food delicious. Thanks!

  25. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 12 September 2021

    overall4food4service4ambience4

    Our waiter Jamie was very attentive and helpful. It was our first trip outside London post COVID lockdown and our first trip to Newcastle. Newcastle Hard Rock was our 6th H R Resto and it did not disappoint: food excellent, I got extra veg as I declined chips (Sacrilege I know). The cheesecake was recommended by Jamie and it was truly fabulous.

  26. B

    Becca

    Edinburgh

    1 review

    5.0

    1 review

    Dined on 12 September 2021

    overall5food5service5ambience5

    Great meal and great service, thank you Skye! We'll be back again

  27. CG

    ClaireG

    London

    1 review

    3.0

    1 review

    Dined on 12 September 2021

    overall3food3service4ambience2

    The food was ok, there was a live singer who wasn’t great and the music was loud. It was very cold in the restaurant which made it uncomfortable. We asked for the air to be turned down but was told it wasn’t possible to do this. It’s a shame we didn’t enjoy it much as we have been to hard rock in London and Edinburgh and enjoyed it immensely.

  28. C

    Cheel

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on 12 September 2021

    overall5food5service5ambience5

    Awesome service. Tasty food, big portions

  29. Y

    Yanski

    Newcastle

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 12 September 2021

    overall5food5service5ambience5

    Fantastic time at Hard Rock Cafe again! Faultless and always a great atmosphere!

  30. AA

    AnneA

    1 review

    4.0

    1 review

    Dined on 12 September 2021

    overall4food5service4ambience4

    Fantastic restaurant & food was delicious. Would have gave all 5* but despite saying it was my sons 20th Birthday on the booking & when we arrived there was no surprise / desert treat etc. May have been as other guests had Birthdays, so you can’t treat everyone? Would still return & recommend.

  31. DD

    DeborahD

    1 review

    5.0

    1 review

    Dined on 12 September 2021

    overall5food5service5ambience5

    Main entrance is straight into the shop, restaurant reception is just ahead of you. Lovely staff, took us to our booth, seated us, gave us our servers name, who was with us really quickly. Drinks of every description on the menu, amazing choice! Food is as expected for Hardrock Cafe, loads of choice...we went for burgers and fajitas...which were amazing! I'm a proper fuss pot, everything was fabulous! Home made quacamole mmm! The best! Was our sons birthday, he got an ice cream Sunday as a treat, and would have had a happy birthday sung to him by the whole restaurant except he didn't want that, bless him! Memorabilia is great, music is lush, big screens with videos playing all the time was just great. A really wonderful experience for any occasion...or just cos 😊 thanks guys!

  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service5ambience5

    Came to Newcastle for the great north run

  33. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service5ambience5

    Enjoyed our meal at Hard Rock Newcastle, staff friendly and helpful. Resturant was very busy.

  34. D

    Dawn

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service4ambience5

    Shrimp was unbelievable. Food was prompt. Only issue my little boy accidentally knocked a glass over and I feel like we were made to feel bad. We weren’t told it wasn’t a problem even after we had apologised profusely. Overall really enjoyed our visit!

  35. A

    Angela

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service5ambience5

    Food and service was excellent. Everyone on my table had a great time.

  36. EC

    EmmaC

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on 11 September 2021

    overall5food5service5ambience5

    Food was lovely and so were the staff!

  37. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service5ambience5

    Lovely meal great service as usual

  38. H

    Holly

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service5ambience5

    Lovely staff all round, great food and even better music!

  39. DM

    DawnM

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food5service5ambience5

    Brilliant service and excellent food. We were up sending our eldest off to university so it was a family meal celebrating a big send off. The staff were brilliant.

  40. N

    Ness

    Newcastle

    1 review

    5.0

    1 review

    Dined on 11 September 2021

    overall5food4service5ambience5

    Great attention paid to my friend who was celebrating her birthday. Staff very friendly and nothing can be faulted

FAQs

Hard Rock Cafe - Newcastle is rated 4.4 stars by 1458 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

Make a booking

2 people

September 2021
Mon
Tue
Wed
Thu
Fri
Sat
Sun
30
31
1
2
3
4
5
6
7
8
9
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11
12
13
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30
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21:30


Booked 126 times today
Google Map for Hard Rock Cafe - Newcastle

Watergate Buildings 58 Sandhill Newcastle upon Tyne, NE1 3RG

  • Area

    Newcastle upon Tyne

  • Hours of Operation

    Daily 10:00–01:00

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress Code

    Smart Casual

  • Payment Options

    AMEX, MasterCard, Visa

  • Entertainment

    null

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

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