This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Hard Rock Cafe - Piccadilly Circus

4.5
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1217 reviews
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£25 and under
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American
Combining the eclectic vibe of Piccadilly Circus with the rock and roll lifestyle of the Hard Rock brand, Hard Rock Cafe Piccadilly Circus, as Hard Rock’s flagship property, pays tribute to the building’s prestigious heritage and unbeatable West End location. Walk in and be wowed by the walls adorned with authentic, one-of-a-kind memorabilia from decades of music history, featuring items from British music legends and international stars alike. Located in the heart of London’s West End in Westminster, Piccadilly Circus was built in 1819 to connect Regent Street with Piccadilly. The circle is well known for the enormous video display and neon signs lighting the shops and restaurant corners on the North Side, as well as the Shaftesbury memorial fountain and statue. Surrounded by historic buildings such as the London Pavilion and Criterion Theatre, Piccadilly Circus is one of London’s most iconic locations

Support Hard Rock Cafe - Piccadilly Circus during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 1217 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
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A
Anonymous
London
1 review
Dined 2 days ago
Overall5food5service5ambience5

The service was great and the food was so nice. Social distancing procedures were put in place so we felt very safe

NM
NataschaM
1 review
Dined 2 days ago
Overall5food5service5ambience5

I went on a weekend and it was very organized and clean. All staff were wearing masks and gloves, all tables were spaced between, the environment was nice and cozy and I felt really safe (despite the Covid situation).
Our waiter Miguel was really friendly and everything went perfect!

DH
DillonH
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fantastic Restaurant even with coronavirus handled the situation really well and wouldn’t really notice a difference.

TD
ThiagoDezdez
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

 Hard Rock Cafe - Piccadilly Circus is amazing!!!!

Hard Rock Cafe - Piccadilly Circus
Responded 15 hours ago

Thanks Thiago!

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Z
Zoee
Kent
3 reviews
Dined 3 days ago
Overall4food5service4ambience4

Food was very good for a themed restaurant , our children enjoyed and the glasses of Prosecco were very generous , will go again Zoe

Hard Rock Cafe - Piccadilly Circus
Responded a day ago

Hi Zoee, thanks for your review! I'm glad you had a good time with us. Stay safe.

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W
Wonky
London
1 review
Dined 3 days ago
Overall4food4service5ambience4

Very nice Meal limited menu great value would come again

Hard Rock Cafe - Piccadilly Circus
Responded a day ago

Hi Wonky, thanks for you review and feedback! See you next time.

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MP
MarioP
London
1 review
Dined 4 days ago
Overall4food3service5ambience5

Food was good , beers were awful , taste like old beers that was left in a draft barrel during the confinent .....

CP
ClareP
1 review
Dined 4 days ago
Overall5food5service5ambience4

Food absolutely amazing good portion size staff friendly and very welcoming overall one of the best experiences I’ve had is in the Hard Rock CafeS all over the world you won’t be disappointed five star for me well done guys keep up your excellent work never ever have I been disappointed with any Hard Rock Cafe

Hard Rock Cafe - Piccadilly Circus
Responded a day ago

Hi Clare, what a wonderful review! I am so pleased to hear that you had a great time with us. This is just what we want to hear. I would be delighted to pass on feedback to the team and share your great experience. Would be great to see you again and we look forward to welcoming you back! Stay safe!

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SB
ScarlettB
1 review
Dined 4 days ago
Overall3food2service4ambience1

As a belated birthday treat we visited the Hard Rick Cafe - loved the other Cafes we have visited. We expected social distancing but had no idea the menu would be so massively reduced - it was a struggle for the 4 of us ( 2 vegetarians ) to find something to eat. The waitress was quite friendly and said a rather flat “ happy birthday”. When we asked for a drink from the bar the staff were not sure how we could do this. Very very pricey especially for food we would not have normally selected. It was flat in there - best leave it until they can bounce back again in full Hard Rock Cafe style.

MJ
MandyJ
1 review
Dined 5 days ago
Overall5food5service5ambience5

Absolutely great. Was looked after by Dylan at the Piccadilly branch. The food came out within a good time.
The food was good value for money. Will be back

Hard Rock Cafe - Piccadilly Circus
Responded a day ago

Hi Mandy, what a lovey review and feedback. Thank you for taking the time to share your visit with us. Take care!

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KL
KatrinaL
1 review
Dined 5 days ago
Overall5food5service5ambience5

The food is great! The service is superb! The ambience is so amazing! Staff are so friendly and approachable, theyre definitely good at what theyre doing! I will definitely come back!

Hard Rock Cafe - Piccadilly Circus
Responded a day ago

Hi Katrina, thank you very much for the review and great feedback! We look forward to seeing you again.

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CC
ChuckC
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

was great to be back! awesome lunch...coming back in soon

Hard Rock Cafe - Piccadilly Circus
Responded a day ago

Hi Chuck, thank you very much for the 5 stars review! See you next time!

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OT
OpenTable Diner
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

Best burger I’ve had in a long time- especially at the Hard Rock. My waitress was on top of everything from my food and drink to definitely more napkins. I’m looking forward to my next visit for sure✨

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi, thanks for the 5 stars review! I'm glad you enjoyed your visit! See you next time.

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OT
OpenTable Diner
1 review
Dined on 6 July 2020
Overall5food5service5ambience5

Daughter birthday

TM
TeresaM
London
1 review
Dined on 6 July 2020
Overall5food5service5ambience4

Food great. Very clean and happt with all the new covid measures. Well done to all the staff

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi Teresa, thanks for the 5 stars review! Hope to see you again soon.

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C
Chaudhry
1 review
Dined on 5 July 2020
Overall5food5service5ambience5

Great service, food was great, ambiance was great Great!

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Chaudhry, thanks for the 5 stars review and great feedback! See you next time!

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R
Radi
1 review
Dined on 5 July 2020
Overall5food5service5ambience5

Really lovely cafe with great atmosphere, nice staff and delicious food! The memorabilia is worth seeing as well.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Radi, thank you very much for your review. Hope to see you again soon!

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OT
OpenTable Diner
London
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

Went on the first night as they opened after lockdown. Well done Hard Rock absolutely amazing!!! The way you were greeted, the organisation of it all, the service, the food 10 out of 10!!! We will return 🥂

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Wow!! Thank you very much for such a great feedback! See you next time ;)

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IL
IngridL
1 review
Dined on 4 July 2020
Overall4food4service4ambience4

Was lovely spend a night out with the girls there! I got a pina colada and it doesn’t taste the way I was expecting but still ok! The food was great as always! Of course gonna come back at some point! Xx

MU
MadelineU
London
1 review
Dined on 4 July 2020
Overall5food5service5ambience4

Great!! The staff were extremely attentive and I felt very safe given the circumstances. The only downside was the limited menu but understandable since the chain had to adapt for COVID. Thanks for a great night - we’ll be back soon hopefully.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Madeline, thanks for your review and feedback! See you soon.

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MH
MeganH
1 review
Dined on 4 July 2020
Overall5food5service5ambience4

Good to finally go out and have a meal again. Staff were friendly & seemed happy to be back at work

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Megan, thanks for the 5 stars review. We are truly happy to be back! Take care and stay safe.

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LC
LauraC
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

Absolutely fabulous , brilliant experience , we booked for two adults and 4 children , it was so well organized, we were on time and ready to go straight in taken to a table away from anyone else. Amazing service it was my little boys 5th birthday and our table service guy was amazing , how I've missed hard rock
Thank you

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Laura, thank you very much for the great feedback! I'm glad you had a good time us celebrating your son's birthday. Hope to see you again soon!

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D
Deepen
Leicestershire
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

We would like to thank the staff and our waiter Miguel he gave us amazing service and experience. We will definitely be going back there! Thank you

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Deepen, thank you for the 5 stars review and lovely feedback! See you next time

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TW
TerryW
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

Fantastically fabulously entertaining. We came on the first day after lock down. Service was on point. Cleaning very visible and I must say these guys and girls have gone above what was expected.
The food and service was fantastic, but these have clearly visible clean teams constantly cleaning to inch points, masks and sanitizer on entry, temp check, sanitizer outside the bathrooms, these door things so you can use your foot to open the door. One table miss a table.
I mean is anyone is trying to battle COVID correctly and provide an outstanding service then look no further. We were all very impressed with the many measures that put in place but did not make a barrier to having an enjoyable safe and fun evening. Well done hard rock.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Terry! Wow thank you very much for that. It truly makes my day to know you had a great time with us. It's different times that's for sure but we are doing all we can to ensure the safety of our guests and staff. We hope to see you again soon. Take care and stay safe!

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RT
RebeccaT
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

Amazing restaurant with amazing staff! Can’t wait to return

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Thank you very much Rebecca! See you next time ;)

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SW
ScottW
1 review
Dined on 4 July 2020
Overall5food5service5ambience5

First visit after lockdown and it was amazing. We got to HRC at noon on the first day of opening after lockdown. The staff were all kitted out in gloves and masks, hand sanitiser was everywhere and social distancing were in place.

Couldn't have been happier with the service and the food was excellent. Felt vert safe and would highly recommend.

Hard Rock Cafe - Piccadilly Circus
Responded on 6 July 2020

Hi Scott, what a great review! Thank you very much for taking the time to share your visit with us. Stay safe!

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OT
OpenTable Diner
1 review
Dined on 4 July 2020
Overall4food3service4ambience3

Very limited menu due to COVID 19 but the choice on the menu not great.

TJ
TanyaJ
1 review
Dined on 20 March 2020
Overall5food5service5ambience5

Felt like Armageddon outside, but the staff where upbeat and great fun made our night!!! Thank you. We will be ask to buy the T-shirt as the shop was closed xxx

Hard Rock Cafe - Piccadilly Circus
Responded on 31 March 2020

Hi Tanya, thanks for your review. I'm glad you had a good time with us even during the hard times. We hope to see again in the future. Take care and stay safe!

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RH
RobertH
1 review
Dined on 18 March 2020
Overall4food5service5ambience4

Always Good At Piccadilly .... Clean and and True Rock music played ... Well while I was in

Hard Rock Cafe - Piccadilly Circus
Responded on 20 March 2020

Hi Robert! Thank you for the 4 stars review :)

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A
Attila
London
11 reviews
Dined on 15 March 2020
Overall5food5service5ambience5

Great place to take family out for a special occasion. Great Music, Memorabilia and Food.
The staff were great and overall a great evening out!

Hard Rock Cafe - Piccadilly Circus
Responded on 18 March 2020

Hi Attila, thanks for the 5 stars review! We hope to see you again soon ;)

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AC
AlexC
1 review
Dined on 14 March 2020
Overall5food5service5ambience5

Excellent service, food was really nice! And our waiter was amazing! Think he was called Mac or something!

Hard Rock Cafe - Piccadilly Circus
Responded on 18 March 2020

Hi Alex, thanks for the 5 stars review and feedback on Mac's service. See you soon!

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M
Maisie
London
1 review
Dined on 14 March 2020
Overall4food4service5ambience4

We were seated promptly and served in good time by friendly helpful staff, unfortunately being a busy Saturday they had run out of certain things. Plenty of hand sanitizer available also.

Hard Rock Cafe - Piccadilly Circus
Responded on 18 March 2020

Hi Maisie, thanks for your review. We hope to see you again soon.

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C
Carrie
1 review
Dined on 14 March 2020
Overall5food5service5ambience5

We went to the restaurant for a meal before a show, we got a friendly welcome both up stairs and dine stairs our waitress was lovely and made conversation regarding our day/visit

Food was lovely we will definitely return soon

Hard Rock Cafe - Piccadilly Circus
Responded on 18 March 2020

Hi Carrie, thanks for the lovely review! See you soon ;)

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NO
NettyO
1 review
Dined on 14 March 2020
Overall5food5service5ambience5

Visited on Saturday 14th March 2020, for my daughters birthday 🎂
We arrived a little earlier than planned, but luckily our table was available. Our server was call Christina and I have never been served by such a lovely lady, Christina is an absolute credit to Hard Rock Cafe London.
Christina left us to browse the menu after taking our drinks order, on Christina’s return our food order was taken, food arrived quickly and my burger 🍔 was absolutely delicious, my daughter throughly enjoyed her chicken burger too.
After we had finished our meal, my daughter was treated to a free birthday ice cream and all the staff gathered round to sing happy birthday to her, thank you so much for making her day special.... we cannot wait to return.

Hard Rock Cafe - Piccadilly Circus
Responded on 18 March 2020

Hi Netty, thanks for the lovely review and feedback on Christina's service. I'm glad you had a good time with us celebrating your daughter's birthday. See you next time ;))

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DW
DavidW
1 review
Dined on 14 March 2020
Overall5food5service4ambience4

We visited Hard Rock twice over this weekend due to being in London because C2C was cancelled at the O2 - decided to just take in the sites and catch a show - the restaurant was quite quiet in regards to the numbers of people - food was great as always and portion size very generous - would thoroughly recommend.

Hard Rock Cafe - Piccadilly Circus
Responded on 18 March 2020

Hi David, thanks for the 5 stars review and feedback. Keep rocking!

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PC
PaulineC
1 review
Dined on 14 March 2020
Overall5food5service5ambience5

we had an amazing time they made my granddaughter feel so special on her birthday she was 6

Hard Rock Cafe - Piccadilly Circus
Responded on 16 March 2020

Thank you Pauline for a lovely review, we love to celebrate birthday's with our guests!

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OT
OpenTable Diner
Yorkshire
1 review
Dined on 13 March 2020
Overall2food1service2ambience2

Food came out cold and was told sorry it was not to my preference!

G
Greywolf
Cambridge
1 review
Dined on 13 March 2020
Overall5food5service5ambience5

Really enjoyed our lunch at the Hard Rock Cafe Piccadilly and had a shared jumbo combo and some cocktails. Our waiter Bruno was friendly and fun to chat to and he made my birthday lunch more special. The atmosphere of this restaurant is good, the seating layout good but especially the food quality was great. Will be back again for sure.

Hard Rock Cafe - Piccadilly Circus
Responded on 19 March 2020

Hi Greywolf, thanks for the great review and feedback on Bruno's service! We really a appreciate you taking the time to share your visit with us.

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BL
BrianL
Birmingham
1 review
Dined on 12 March 2020
Overall3food2service2ambience2

Last in I'm afraid and boy did we feel it. Felt like unwanted guests.

BW
BenW
1 review
Dined on 12 March 2020
Overall5food5service5ambience5

Amazing place to eat and if you’re lucky sitting in a private booth makes it even more special. Amazing atmosphere and great customer service

Hard Rock Cafe - Piccadilly Circus
Responded on 14 March 2020

Hi Ben, that's a great review. Thank you very much for taking the time to share. We hope to see you again soon.

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FAQs

Hard Rock Cafe - Piccadilly Circus is rated 4.5 stars by 1217 OpenTable diners.

Hard Rock Cafe - Piccadilly Circus does offer gift cards which you can purchase here https://www.hardrock.com/gift-cards.aspx.

You can book this restaurant by choosing the date, time and party size.