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Hard Rock Cafe - Piccadilly Circus
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
Had a lovely time. Thanks to our waiter Ivan who made our experience very special!
Hi Joshua, thank you very much for the great review! We really appreciate you taking the time to share your visit with us. Stay safe!
Waited over 45minutes for a table we booked for half 8...
The place is one of my favorite in London. Lovely staff and great atmosphere. Love how the staff is so friendly and full of life, goes with the whole vibe.
Excellent always good service staff very helpful.
Hi Andrew, thanks for the 5 stars review!!
Amazing night amazing food and cocktails still feeling the affects 2 days later our waitress Anita was amazing so attentive and made sure we had a fab meal we will definitely becoming back again even with our long journey from Portsmouth area
Hi Charlotte, what a lovely review! Thank you very much for sharing this with us. See you soon ;)
We had a great time at the Hard Rock Cafe but was quite surprised that the choice in menu was very limited & wasn’t much choice especially with the desserts.
Hi gee57, thanks for your review and I'm glad to know you had a good time with us. In accordance with government guidelines and also comply with social distancing regulations we are operating with a reduced menu and have adapted our steps of service. Hopefully we will see you again in the near future. Take care and stay safe!
Service was great the restaurant was laid out well for social distancing and the food was lovely 😁
Thanks for your review! See you next time!
Despite the limitations and restrictions, HRC Piccadilly Circus retains the atmosphere and character that defines the brand, along with wonderful food and drink.
Such a pleasure to be back there... such a great evening out.
Lovely ambience. Very spacious due to current situation in life. Great place to meet with my family
Hi Lynn, thanks for your review! We hope to see you again soon. Stay safe!
My experience was great I was a little bit disappointed that the menu wasn’t as big as it usually is but I understand with the current situation
Thanks for your review and feedback! See you next time ;)
Food was standard service was outstanding. Value for money well no not really 25 quid for a burger and chips and a coke. Tiny portion of chips average burger.
I have been to this restaurant before and as always the food and service was amazing.
I look forward to going back again soon.
Hi Zara, thank you for your review! See you next time ;)
Brilliant ambience, good quality food, great service and helpful, friendly, enthusiastic staff.
Really enjoyed our meal at Hard Rock. Would certainly recommend to friends. My Mac n cheese was incredible!
Six happy diners, and a good evening out. Enough said.
Hi Paul, thanks for your review! Stay safe!
Delicious food and the atmosphere is amazing! We were seated quickly and our waiter Fabio was great too. Will be coming back soon!
Hi! That's a lovely review! Thank you very much for taking the time to share. Take care and stay safe!
Brilliant service. Food was amazing!!. Would most certainly recommend to family & friends. A perfect end to a busy 1st day in London. Absolutely value for money - couldnt fault a thing!
Staff were lovely and was great to see the restaurant busy
Hi redbankgirl, thanks for the 5 stars review! We hope to see you again soon! Stay safe.
Awful. Bad experience and very disappointing. Would not recommend
Hi Stephanie, thanks for your review. I can see on your booking details that you have not dined with us leaving straight after ordering your food. Is this not accurate? Please get in touch so we can follow up on what the issue was? Thanks.
Great location - lovely staff - delicious food; highly recommended.
Hi Sue, thanks for your review! Stay safe!
Great service, very friendly waiter, lovely food, were given the choice when we wanted our food to be brought out. Will definitely be returning
Hi Lucy, thanks for your great review! See you next time ;)
Covid situation has impacted on the ambience and menu at Hard Rock Piccadilly, however we did feel that appropriate measures were in place to feel safe, the service was great and the food we had was excellent.
Hi Neil, thanks for your review and feedback. I'm glad to know you felt safe with us and enjoyed our food and service. Take care and stay safe!
Had a lovely time, given enough time to decide what to have. When the food arrived exactly as expected and tasted amazing.
Hi Lucel, thanks for the 5 stars review! Stay safe!
Everything was great. Even in these weird times Hard Rock still works well. Staff were fab and cleanliness was obvious. Even the reduced menu was fine. A great meal.
Hi Graham, thank you very much for the 5 stars review and great feedback! We hope to see you again soon!
I took my children for a meal as they love the Hard Dock and my son was violently sick all night after eating one of your vegetarian burgers. It has put us off ever returning
Took my son and some friends to celebrate his 18th birthday booked at 5.30 and had an escape room in east London booked at 8.30 we ordered our mains with our starters and watched everybody come eat and leave before we received our mains at seven . When the mains came the burgers were very dry and not good. My son and friends had to leave before dessert because of the delay. I asked the waitress if I could speak to the manager not sure if the man who came to the table was the manager. I made a point of saying was not interested in a discount just wanted him to know what a disappointing experience we had had, hopefully the feedback would improve future services. He gave me a 15% discount which I said I didn’t want and blamed initially the extra time it takes to cook double burgers and some other irrelevancies before he said it was a mistake when the waitresses handed over and then said something about the excellent food and drinks, that’s why I question whether he was the manager. I am sure from his attitude nothing has been learnt to improve the experience for future customers.
Superb as always. Great service and felt totally safe and relaxed
Hi Kevin, thanks for you review! Stay safe!
Dealing with the situation very well. Great service and food was the best quality and taste we’ve had at a hard rock. Well done to the team 👍🏼.
Hi Louis, thanks for the 5 stars review! We hope to see you again soon!
Staff member Micky was very rude even said to us when forgetting side order that “ what we had as a main was enough for us. Which made us feel very upset.....
Excellent! Completely following government's guidelines. Staff fantastic and friendly. Reduced menu but still great food. It was still the same experience as pre covid. Highly recommend.
Hi Terrys, thanks for your review and great feedback! We are glad to know you had enjoyed your visit!
The food menu was very limited and the portions were small for the price you pay. We were not offered water, I guess you you don’t ask you would get any. Maybe this has changed and I didn’t realise. However the food does taste good, not super great. The atmosphere was very nice and clean.
Hi Camdii, thanks for your review and feedback. We will use your comments to improve future experiences with us. Take care and stay safe!
Very nice. Clean and all staff had face masks on. Small menu but covered all areas.
Hi Spencer, thanks for the lovely review! We are glad to know you had a good time with us. Stay safe!
Hard rock is one of my favourite chains for food. The service and atmosphere is always exceedingly good. I’ve never thought about writing a review before, but my experience at this restaurant deserves credit where it is very much due. Over lockdown all I’ve thought about is how much I’ve missed London and all the things I love about it and this meal was a post lockdown dream come true. The service was above and beyond expectation, all staff were bubbly and made us feel super welcome. Not only did their personality’s make us feel welcome but it also made the experience so much more enjoyable. Our waiter for the evening was something else though and I felt like he deserves a lot of credit for the experience he gave us. I knew what food and drink I wanted and didn’t realise the drink wasn’t on the menu, because it had been reduced and of course I was so sad that I couldn’t have what I wanted for so long (I stick to what I know I like) and he asked me what drink it was and got the person behind the bar to make the exact drink for us (thank you also bar staff for making this possible). He let us choose a song and we didn’t feel rushed to leave or move in the slightest. We could’ve spent the night and not felt like we were unwanted or in the way. The food as always was 11/10 and the night was everything that I had long awaited/hoped for and more. I think that everyone should pay the money to experience this wonderful establishment and witness the sheer excellence of the team/staff that work there. It’s one of a kind and I recommend to everyone who’s thinking of going to get your dancing shoes on and go, because you will have the best time. Well done to all of the staff for coming back and doing so well, your hard work does make a difference to us customers who have missed the restaurant so much.
Hi Tabitha! What a wonderful review! Thank you so much for taking the time to write and share this with us. It truly makes my day to see comments like yours! We hope to welcome you back soon. Take care and stay safe.
Another great meal at the Hard Rock . Good food and drinks , service was brilliant
Thanks for the great review Dwatkins83! Stay safe!
Miguel was amazing. Absolutely great waiter lovely service and wonderful food
Hi Adele, thanks for the 5 stars review! We hope to see you again soon!
Great service and food. Would recommend but book early.
Hi Rich, thanks for your review! Stay safe!
Great food great service. Look forward to returning
Thank you very much Lauren! See you next time ;))
Pleasantly surprised by the quality of the food. Much better than most American chain restaurants. Food was fresh and cooked to a high standard.
Covid measures were in place and practised throughout the restaurant and shop.
Hi Rebecca, thank you very much for the 5 stars review and hope to see you again soon!
The best place for USA style diner with burgers and fantastic cocktails.
Fantastic staff, fantastic food, just brilliant. Will definitely return.
Hi Jill, thanks for the 5 stars review and great feedback! See you soon ;)
Hard Rock Cafe - Piccadilly Circus is rated 4.5 stars by 1288 OpenTable diners.
Hard Rock Cafe - Piccadilly Circus does offer gift cards which you can purchase here https://www.hardrock.com/gift-cards.aspx.
You can book this restaurant by choosing the date, time and party size.