This restaurant added safety precaution details

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Hard Rock Cafe - Piccadilly Circus

4.5
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1288 reviews
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£25 and under
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American
Combining the eclectic vibe of Piccadilly Circus with the rock and roll lifestyle of the Hard Rock brand, Hard Rock Cafe Piccadilly Circus, as Hard Rock’s flagship property, pays tribute to the building’s prestigious heritage and unbeatable West End location. Walk in and be wowed by the walls adorned with authentic, one-of-a-kind memorabilia from decades of music history, featuring items from British music legends and international stars alike. Located in the heart of London’s West End in Westminster, Piccadilly Circus was built in 1819 to connect Regent Street with Piccadilly. The circle is well known for the enormous video display and neon signs lighting the shops and restaurant corners on the North Side, as well as the Shaftesbury memorial fountain and statue. Surrounded by historic buildings such as the London Pavilion and Criterion Theatre, Piccadilly Circus is one of London’s most iconic locations

Support Hard Rock Cafe - Piccadilly Circus during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 1288 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
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JH
JoshuaHenry
Surrey
1 review
Dined 2 days ago
Overall5food5service5ambience5

Had a lovely time. Thanks to our waiter Ivan who made our experience very special!

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Joshua, thank you very much for the great review! We really appreciate you taking the time to share your visit with us. Stay safe!

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MS
MollyS
1 review
Dined 2 days ago
Overall2food2service1ambience1

Waited over 45minutes for a table we booked for half 8...

AN
AndraN
1 review
Dined 2 days ago
Overall5food5service4ambience5

The place is one of my favorite in London. Lovely staff and great atmosphere. Love how the staff is so friendly and full of life, goes with the whole vibe.

AC
AndrewC
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Excellent always good service staff very helpful.

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Andrew, thanks for the 5 stars review!!

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CB
CharlotteB
1 review
Dined 2 days ago
Overall5food5service5ambience5

Amazing night amazing food and cocktails still feeling the affects 2 days later our waitress Anita was amazing so attentive and made sure we had a fab meal we will definitely becoming back again even with our long journey from Portsmouth area

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Charlotte, what a lovely review! Thank you very much for sharing this with us. See you soon ;)

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g
gee57
London
1 review
Dined 2 days ago
Overall4food4service4ambience4

We had a great time at the Hard Rock Cafe but was quite surprised that the choice in menu was very limited & wasn’t much choice especially with the desserts.

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi gee57, thanks for your review and I'm glad to know you had a good time with us. In accordance with government guidelines and also comply with social distancing regulations we are operating with a reduced menu and have adapted our steps of service. Hopefully we will see you again in the near future. Take care and stay safe!

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OT
OpenTable Diner
London
1 review
Dined 2 days ago
Overall4food4service5ambience4

Service was great the restaurant was laid out well for social distancing and the food was lovely 😁

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Thanks for your review! See you next time!

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DC
DaveC
London
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Despite the limitations and restrictions, HRC Piccadilly Circus retains the atmosphere and character that defines the brand, along with wonderful food and drink.
Such a pleasure to be back there... such a great evening out.

LP
LynnP
West Sussex
2 reviews
Dined 3 days ago
Overall4food4service4ambience4

Lovely ambience. Very spacious due to current situation in life. Great place to meet with my family

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Lynn, thanks for your review! We hope to see you again soon. Stay safe!

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OT
OpenTable Diner
New York Area
1 review
Dined 3 days ago
Overall4food5service4ambience3

My experience was great I was a little bit disappointed that the menu wasn’t as big as it usually is but I understand with the current situation

#LoveTheHardRockCafe

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Thanks for your review and feedback! See you next time ;)

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s
stb4food
1 review
Dined 3 days ago
Overall3food3service5ambience5

Food was standard service was outstanding. Value for money well no not really 25 quid for a burger and chips and a coke. Tiny portion of chips average burger.

ZM
ZaraM
1 review
Dined 3 days ago
Overall4food4service4ambience4

I have been to this restaurant before and as always the food and service was amazing.

I look forward to going back again soon.

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Zara, thank you for your review! See you next time ;)

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KC
KarenC
Glasgow
1 review
Dined 3 days ago
Overall5food5service5ambience5

Brilliant ambience, good quality food, great service and helpful, friendly, enthusiastic staff.

GR
GeorgiaR
1 review
Dined 3 days ago
Overall5food5service5ambience5

Really enjoyed our meal at Hard Rock. Would certainly recommend to friends. My Mac n cheese was incredible!

PN
PaulN
1 review
Dined 3 days ago
Overall4food5service5ambience4

Six happy diners, and a good evening out. Enough said.

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Paul, thanks for your review! Stay safe!

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LV
LotteVigilante
1 review
Dined 3 days ago
Overall5food5service5ambience5

Delicious food and the atmosphere is amazing! We were seated quickly and our waiter Fabio was great too. Will be coming back soon!

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi! That's a lovely review! Thank you very much for taking the time to share. Take care and stay safe!

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JT
JulieT
London
1 review
Dined 3 days ago
Overall5food5service5ambience4

Brilliant service. Food was amazing!!. Would most certainly recommend to family & friends. A perfect end to a busy 1st day in London. Absolutely value for money - couldnt fault a thing!

r
redbankgirl
London
4 reviews
Dined 3 days ago
Overall5food5service5ambience5

Staff were lovely and was great to see the restaurant busy

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi redbankgirl, thanks for the 5 stars review! We hope to see you again soon! Stay safe.

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SH
StephanieH
London
1 review
Dined 4 days ago
Overall1food1service1ambience1

Awful. Bad experience and very disappointing. Would not recommend

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Stephanie, thanks for your review. I can see on your booking details that you have not dined with us leaving straight after ordering your food. Is this not accurate? Please get in touch so we can follow up on what the issue was? Thanks.

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SK
SueK
1 review
Dined 4 days ago
Overall4food4service5ambience4

Great location - lovely staff - delicious food; highly recommended.

Hard Rock Cafe - Piccadilly Circus
Responded 13 hours ago

Hi Sue, thanks for your review! Stay safe!

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LM
LucyM
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great service, very friendly waiter, lovely food, were given the choice when we wanted our food to be brought out. Will definitely be returning

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Lucy, thanks for your great review! See you next time ;)

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ND
NeilD
1 review
Dined 5 days ago
Overall3food5service5ambience3

Covid situation has impacted on the ambience and menu at Hard Rock Piccadilly, however we did feel that appropriate measures were in place to feel safe, the service was great and the food we had was excellent.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Neil, thanks for your review and feedback. I'm glad to know you felt safe with us and enjoyed our food and service. Take care and stay safe!

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L
Lucel
1 review
Dined 6 days ago
Overall5food5service5ambience5

Had a lovely time, given enough time to decide what to have. When the food arrived exactly as expected and tasted amazing.

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Lucel, thanks for the 5 stars review! Stay safe!

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GH
GrahamH
London
1 review
Dined 6 days ago
Overall5food5service5ambience3

Everything was great. Even in these weird times Hard Rock still works well. Staff were fab and cleanliness was obvious. Even the reduced menu was fine. A great meal.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Graham, thank you very much for the 5 stars review and great feedback! We hope to see you again soon!

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LD
LisaD
London
2 reviews
Dined 7 days ago
Overall2food1service4ambience3

I took my children for a meal as they love the Hard Dock and my son was violently sick all night after eating one of your vegetarian burgers. It has put us off ever returning

RC
RobertC
1 review
Dined 7 days ago
Overall1food2service2ambience3

Took my son and some friends to celebrate his 18th birthday booked at 5.30 and had an escape room in east London booked at 8.30 we ordered our mains with our starters and watched everybody come eat and leave before we received our mains at seven . When the mains came the burgers were very dry and not good. My son and friends had to leave before dessert because of the delay. I asked the waitress if I could speak to the manager not sure if the man who came to the table was the manager. I made a point of saying was not interested in a discount just wanted him to know what a disappointing experience we had had, hopefully the feedback would improve future services. He gave me a 15% discount which I said I didn’t want and blamed initially the extra time it takes to cook double burgers and some other irrelevancies before he said it was a mistake when the waitresses handed over and then said something about the excellent food and drinks, that’s why I question whether he was the manager. I am sure from his attitude nothing has been learnt to improve the experience for future customers.

KW
KevinW
London
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

Superb as always. Great service and felt totally safe and relaxed

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Kevin, thanks for you review! Stay safe!

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LC
LouisC
1 review
Dined on 27 July 2020
Overall5food5service5ambience5

Dealing with the situation very well. Great service and food was the best quality and taste we’ve had at a hard rock. Well done to the team 👍🏼.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Louis, thanks for the 5 stars review! We hope to see you again soon!

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OT
OpenTable Diner
Essex
1 review
Dined on 27 July 2020
Overall2food4service1ambience4

Staff member Micky was very rude even said to us when forgetting side order that “ what we had as a main was enough for us. Which made us feel very upset.....

T
Terrys
1 review
Dined on 27 July 2020
Overall5food5service5ambience5

Excellent! Completely following government's guidelines. Staff fantastic and friendly. Reduced menu but still great food. It was still the same experience as pre covid. Highly recommend.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Terrys, thanks for your review and great feedback! We are glad to know you had enjoyed your visit!

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C
Camdii
London
1 review
Dined on 26 July 2020
Overall3food4service3ambience4

The food menu was very limited and the portions were small for the price you pay. We were not offered water, I guess you you don’t ask you would get any. Maybe this has changed and I didn’t realise. However the food does taste good, not super great. The atmosphere was very nice and clean.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Camdii, thanks for your review and feedback. We will use your comments to improve future experiences with us. Take care and stay safe!

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S
Spencer
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

Very nice. Clean and all staff had face masks on. Small menu but covered all areas.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Spencer, thanks for the lovely review! We are glad to know you had a good time with us. Stay safe!

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TC
TabithaC
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Hard rock is one of my favourite chains for food. The service and atmosphere is always exceedingly good. I’ve never thought about writing a review before, but my experience at this restaurant deserves credit where it is very much due. Over lockdown all I’ve thought about is how much I’ve missed London and all the things I love about it and this meal was a post lockdown dream come true. The service was above and beyond expectation, all staff were bubbly and made us feel super welcome. Not only did their personality’s make us feel welcome but it also made the experience so much more enjoyable. Our waiter for the evening was something else though and I felt like he deserves a lot of credit for the experience he gave us. I knew what food and drink I wanted and didn’t realise the drink wasn’t on the menu, because it had been reduced and of course I was so sad that I couldn’t have what I wanted for so long (I stick to what I know I like) and he asked me what drink it was and got the person behind the bar to make the exact drink for us (thank you also bar staff for making this possible). He let us choose a song and we didn’t feel rushed to leave or move in the slightest. We could’ve spent the night and not felt like we were unwanted or in the way. The food as always was 11/10 and the night was everything that I had long awaited/hoped for and more. I think that everyone should pay the money to experience this wonderful establishment and witness the sheer excellence of the team/staff that work there. It’s one of a kind and I recommend to everyone who’s thinking of going to get your dancing shoes on and go, because you will have the best time. Well done to all of the staff for coming back and doing so well, your hard work does make a difference to us customers who have missed the restaurant so much.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Tabitha! What a wonderful review! Thank you so much for taking the time to write and share this with us. It truly makes my day to see comments like yours! We hope to welcome you back soon. Take care and stay safe.

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D
vipDwatkins83
London
1 review
Dined on 25 July 2020
Overall5food4service5ambience4

Another great meal at the Hard Rock . Good food and drinks , service was brilliant

Hard Rock Cafe - Piccadilly Circus
Responded on 27 July 2020

Thanks for the great review Dwatkins83! Stay safe!

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AY
AdeleY
London
4 reviews
Dined on 25 July 2020
Overall5food5service5ambience5

Miguel was amazing. Absolutely great waiter lovely service and wonderful food

Hard Rock Cafe - Piccadilly Circus
Responded on 27 July 2020

Hi Adele, thanks for the 5 stars review! We hope to see you again soon!

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RH
RichH
1 review
Dined on 25 July 2020
Overall4food4service4ambience4

Great service and food. Would recommend but book early.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Rich, thanks for your review! Stay safe!

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L
Lauren
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Great food great service. Look forward to returning

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Thank you very much Lauren! See you next time ;))

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RH
RebeccaH
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Pleasantly surprised by the quality of the food. Much better than most American chain restaurants. Food was fresh and cooked to a high standard.
Covid measures were in place and practised throughout the restaurant and shop.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Rebecca, thank you very much for the 5 stars review and hope to see you again soon!

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AA
AnitaA
1 review
Dined on 24 July 2020
Overall5food4service4ambience5

The best place for USA style diner with burgers and fantastic cocktails.

Hard Rock Cafe - Piccadilly Circus
Responded on 27 July 2020

Thanks Anita!!

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JR
JillR
1 review
Dined on 24 July 2020
Overall5food5service5ambience5

Fantastic staff, fantastic food, just brilliant. Will definitely return.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Jill, thanks for the 5 stars review and great feedback! See you soon ;)

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FAQs

Hard Rock Cafe - Piccadilly Circus is rated 4.5 stars by 1288 OpenTable diners.

Hard Rock Cafe - Piccadilly Circus does offer gift cards which you can purchase here https://www.hardrock.com/gift-cards.aspx.

You can book this restaurant by choosing the date, time and party size.