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Hard Rock Cafe - Piccadilly Circus
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
Me and my two daughters came to London for the night to celebrate my birthday.
Our waiter Was called Bruno was really friendly, he made us feel so welcome and.
Best waiter ever! And Cristina who works in the shop is an asset to Hard Rock Cafe!!
Eat out to help out here and the kids loved it.
Very friendly staff
Really good service, very good food, nice drinks
Very clean & quite well organised. A reduced menu but a nice evening out under the restrictions. Staff are nice.
Hi Tracey, thanks for your review! See you next time!
The food was great but the service was quite poor, the restaurant wasn’t overly busy due to the capacity reductions but the server did not seem very engaged and was very slow and not very welcoming, this left a bit of a dampener on the experience. Other servers were very upbeat, excited and gave a good impression to other guests.
nice and spacious setting, staff friendly and polite.
When we arrived it was awkward, when we were taken to our table it was very rushed.
We were then given a menu which was very limited and atmosphere in there was not nice! When we tried to get the attention of a member of staff it was hard to do so as they were all stood around the check in desk chatting! We when decided to leave but had to wait to be noticed to explain we were leaving! It was not a pleasant experience.
Amazing as always
Hi Adele, thanks for the 5 stars review!
Had a lovely time. Thanks to our waiter Ivan who made our experience very special!
Hi Joshua, thank you very much for the great review! We really appreciate you taking the time to share your visit with us. Stay safe!
Waited over 45minutes for a table we booked for half 8...
The place is one of my favorite in London. Lovely staff and great atmosphere. Love how the staff is so friendly and full of life, goes with the whole vibe.
Hi Andra, thanks for the lovely review! We hope to see you again soon ;)
Excellent always good service staff very helpful.
Hi Andrew, thanks for the 5 stars review!!
Amazing night amazing food and cocktails still feeling the affects 2 days later our waitress Anita was amazing so attentive and made sure we had a fab meal we will definitely becoming back again even with our long journey from Portsmouth area
Hi Charlotte, what a lovely review! Thank you very much for sharing this with us. See you soon ;)
We had a great time at the Hard Rock Cafe but was quite surprised that the choice in menu was very limited & wasn’t much choice especially with the desserts.
Hi gee57, thanks for your review and I'm glad to know you had a good time with us. In accordance with government guidelines and also comply with social distancing regulations we are operating with a reduced menu and have adapted our steps of service. Hopefully we will see you again in the near future. Take care and stay safe!
Best Covid system of any restaurant I've been to so far (been to about 10 in a week) so bonus points for that.
We pre-booked & were seated on time. Distancing was good, all staff wore masks, temperatures taken & customers had to wear masks til seated.
The menu was pretty small but the food was decent. Service was good, until we had to pay, then the waiter was hard to get hold of. It's Hard Rock so you know what the decor & ambiance will be like & that it's overpriced.
Hi, thanks for your review and feedback. Stay safe!
Service was great the restaurant was laid out well for social distancing and the food was lovely 😁
Thanks for your review! See you next time!
Despite the limitations and restrictions, HRC Piccadilly Circus retains the atmosphere and character that defines the brand, along with wonderful food and drink.
Such a pleasure to be back there... such a great evening out.
Hi Dave, thank you very much! It's good to have you back too! See you next time ;)
100% going again. The experience was amazing, for the quality of food the price was cheap.
Hi, thank you very much for the great review! We hope to see you again soon!
My experience was great I was a little bit disappointed that the menu wasn’t as big as it usually is but I understand with the current situation
Thanks for your review and feedback! See you next time ;)
Lovely ambience. Very spacious due to current situation in life. Great place to meet with my family
Hi Lynn, thanks for your review! We hope to see you again soon. Stay safe!
Food was standard service was outstanding. Value for money well no not really 25 quid for a burger and chips and a coke. Tiny portion of chips average burger.
Hi, thanks for your review and feedback! Stay safe!
I have been to this restaurant before and as always the food and service was amazing.
I look forward to going back again soon.
Hi Zara, thank you for your review! See you next time ;)
Brilliant ambience, good quality food, great service and helpful, friendly, enthusiastic staff.
Hi Karen, what a great review! Thank you so much for taking the time to share this with us. Stay safe!
Really enjoyed our meal at Hard Rock. Would certainly recommend to friends. My Mac n cheese was incredible!
That's great Georgia! Thanks for the great review and 5 stars rating ;)
Six happy diners, and a good evening out. Enough said.
Hi Paul, thanks for your review! Stay safe!
Delicious food and the atmosphere is amazing! We were seated quickly and our waiter Fabio was great too. Will be coming back soon!
Hi! That's a lovely review! Thank you very much for taking the time to share. Take care and stay safe!
Brilliant service. Food was amazing!!. Would most certainly recommend to family & friends. A perfect end to a busy 1st day in London. Absolutely value for money - couldnt fault a thing!
Hi Julie, thanks for such a lovely review! We really appreciate it. Take care and stay safe!
Staff were lovely and was great to see the restaurant busy
Hi redbankgirl, thanks for the 5 stars review! We hope to see you again soon! Stay safe.
Awful. Bad experience and very disappointing. Would not recommend
Hi Stephanie, thanks for your review. I can see on your booking details that you have not dined with us leaving straight after ordering your food. Is this not accurate? Please get in touch so we can follow up on what the issue was? Thanks.
Great location - lovely staff - delicious food; highly recommended.
Hi Sue, thanks for your review! Stay safe!
Great service, very friendly waiter, lovely food, were given the choice when we wanted our food to be brought out. Will definitely be returning
Hi Lucy, thanks for your great review! See you next time ;)
Covid situation has impacted on the ambience and menu at Hard Rock Piccadilly, however we did feel that appropriate measures were in place to feel safe, the service was great and the food we had was excellent.
Hi Neil, thanks for your review and feedback. I'm glad to know you felt safe with us and enjoyed our food and service. Take care and stay safe!
Had a lovely time, given enough time to decide what to have. When the food arrived exactly as expected and tasted amazing.
Hi Lucel, thanks for the 5 stars review! Stay safe!
Everything was great. Even in these weird times Hard Rock still works well. Staff were fab and cleanliness was obvious. Even the reduced menu was fine. A great meal.
Hi Graham, thank you very much for the 5 stars review and great feedback! We hope to see you again soon!
I took my children for a meal as they love the Hard Dock and my son was violently sick all night after eating one of your vegetarian burgers. It has put us off ever returning
Took my son and some friends to celebrate his 18th birthday booked at 5.30 and had an escape room in east London booked at 8.30 we ordered our mains with our starters and watched everybody come eat and leave before we received our mains at seven . When the mains came the burgers were very dry and not good. My son and friends had to leave before dessert because of the delay. I asked the waitress if I could speak to the manager not sure if the man who came to the table was the manager. I made a point of saying was not interested in a discount just wanted him to know what a disappointing experience we had had, hopefully the feedback would improve future services. He gave me a 15% discount which I said I didn’t want and blamed initially the extra time it takes to cook double burgers and some other irrelevancies before he said it was a mistake when the waitresses handed over and then said something about the excellent food and drinks, that’s why I question whether he was the manager. I am sure from his attitude nothing has been learnt to improve the experience for future customers.
Superb as always. Great service and felt totally safe and relaxed
Hi Kevin, thanks for you review! Stay safe!
Dealing with the situation very well. Great service and food was the best quality and taste we’ve had at a hard rock. Well done to the team 👍🏼.
Hi Louis, thanks for the 5 stars review! We hope to see you again soon!
Staff member Micky was very rude even said to us when forgetting side order that “ what we had as a main was enough for us. Which made us feel very upset.....
Hard Rock Cafe - Piccadilly Circus is rated 4.5 stars by 1299 OpenTable diners.
Hard Rock Cafe - Piccadilly Circus does offer gift cards which you can purchase here https://www.hardrock.com/gift-cards.aspx.
You can book this restaurant by choosing the date, time and party size.