This restaurant added safety precaution details

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Hard Rock Cafe - Piccadilly Circus

4.5
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1299 reviews
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£25 and under
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American
Combining the eclectic vibe of Piccadilly Circus with the rock and roll lifestyle of the Hard Rock brand, Hard Rock Cafe Piccadilly Circus, as Hard Rock’s flagship property, pays tribute to the building’s prestigious heritage and unbeatable West End location. Walk in and be wowed by the walls adorned with authentic, one-of-a-kind memorabilia from decades of music history, featuring items from British music legends and international stars alike. Located in the heart of London’s West End in Westminster, Piccadilly Circus was built in 1819 to connect Regent Street with Piccadilly. The circle is well known for the enormous video display and neon signs lighting the shops and restaurant corners on the North Side, as well as the Shaftesbury memorial fountain and statue. Surrounded by historic buildings such as the London Pavilion and Criterion Theatre, Piccadilly Circus is one of London’s most iconic locations

Support Hard Rock Cafe - Piccadilly Circus during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 1299 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
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t
traceyh
1 review
Dined 2 days ago
Overall5food5service5ambience5

Me and my two daughters came to London for the night to celebrate my birthday.
Our waiter Was called Bruno was really friendly, he made us feel so welcome and.

Y
Youssef
1 review
Dined 2 days ago
Overall5food5service5ambience5

Best waiter ever! And Cristina who works in the shop is an asset to Hard Rock Cafe!!

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience4

Eat out to help out here and the kids loved it.
Very friendly staff

D
David
1 review
Dined 2 days ago
Overall5food5service5ambience5

Really good service, very good food, nice drinks

TM
TraceyM
London
1 review
Dined 3 days ago
Overall4food2service3ambience3

Very clean & quite well organised. A reduced menu but a nice evening out under the restrictions. Staff are nice.

Hard Rock Cafe - Piccadilly Circus
Responded 11 hours ago

Hi Tracey, thanks for your review! See you next time!

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BH
BenH
1 review
Dined 3 days ago
Overall4food4service3ambience3

The food was great but the service was quite poor, the restaurant wasn’t overly busy due to the capacity reductions but the server did not seem very engaged and was very slow and not very welcoming, this left a bit of a dampener on the experience. Other servers were very upbeat, excited and gave a good impression to other guests.

DR
DavidR
1 review
Dined 3 days ago
Overall4food4service4ambience4

nice and spacious setting, staff friendly and polite.

Hard Rock Cafe - Piccadilly Circus
Responded 11 hours ago

Thanks David!

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E
Elaineh
1 review
Dined 4 days ago
Overall1food1service1ambience1

When we arrived it was awkward, when we were taken to our table it was very rushed.
We were then given a menu which was very limited and atmosphere in there was not nice! When we tried to get the attention of a member of staff it was hard to do so as they were all stood around the check in desk chatting! We when decided to leave but had to wait to be noticed to explain we were leaving! It was not a pleasant experience.

AY
AdeleY
London
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

Amazing as always

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Adele, thanks for the 5 stars review!

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JH
JoshuaHenry
Surrey
1 review
Dined 5 days ago
Overall5food5service5ambience5

Had a lovely time. Thanks to our waiter Ivan who made our experience very special!

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Joshua, thank you very much for the great review! We really appreciate you taking the time to share your visit with us. Stay safe!

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MS
MollyS
1 review
Dined 5 days ago
Overall2food2service1ambience1

Waited over 45minutes for a table we booked for half 8...

AN
AndraN
1 review
Dined 5 days ago
Overall5food5service4ambience5

The place is one of my favorite in London. Lovely staff and great atmosphere. Love how the staff is so friendly and full of life, goes with the whole vibe.

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Andra, thanks for the lovely review! We hope to see you again soon ;)

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AC
AndrewC
New York Area
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent always good service staff very helpful.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Andrew, thanks for the 5 stars review!!

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CB
CharlotteB
1 review
Dined 5 days ago
Overall5food5service5ambience5

Amazing night amazing food and cocktails still feeling the affects 2 days later our waitress Anita was amazing so attentive and made sure we had a fab meal we will definitely becoming back again even with our long journey from Portsmouth area

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Charlotte, what a lovely review! Thank you very much for sharing this with us. See you soon ;)

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g
gee57
London
1 review
Dined 5 days ago
Overall4food4service4ambience4

We had a great time at the Hard Rock Cafe but was quite surprised that the choice in menu was very limited & wasn’t much choice especially with the desserts.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi gee57, thanks for your review and I'm glad to know you had a good time with us. In accordance with government guidelines and also comply with social distancing regulations we are operating with a reduced menu and have adapted our steps of service. Hopefully we will see you again in the near future. Take care and stay safe!

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OT
OpenTable Diner
London
5 reviews
Dined 5 days ago
Overall4food3service3ambience4

Best Covid system of any restaurant I've been to so far (been to about 10 in a week) so bonus points for that.

We pre-booked & were seated on time. Distancing was good, all staff wore masks, temperatures taken & customers had to wear masks til seated.

The menu was pretty small but the food was decent. Service was good, until we had to pay, then the waiter was hard to get hold of. It's Hard Rock so you know what the decor & ambiance will be like & that it's overpriced.

Hard Rock Cafe - Piccadilly Circus
Responded 11 hours ago

Hi, thanks for your review and feedback. Stay safe!

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OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall4food4service5ambience4

Service was great the restaurant was laid out well for social distancing and the food was lovely 😁

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Thanks for your review! See you next time!

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DC
DaveC
London
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Despite the limitations and restrictions, HRC Piccadilly Circus retains the atmosphere and character that defines the brand, along with wonderful food and drink.
Such a pleasure to be back there... such a great evening out.

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Dave, thank you very much! It's good to have you back too! See you next time ;)

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JJ
JamieandJade
1 review
Dined 5 days ago
Overall5food5service5ambience5

100% going again. The experience was amazing, for the quality of food the price was cheap.

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi, thank you very much for the great review! We hope to see you again soon!

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OT
OpenTable Diner
New York Area
1 review
Dined 5 days ago
Overall4food5service4ambience3

My experience was great I was a little bit disappointed that the menu wasn’t as big as it usually is but I understand with the current situation

#LoveTheHardRockCafe

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Thanks for your review and feedback! See you next time ;)

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LP
LynnP
West Sussex
2 reviews
Dined 5 days ago
Overall4food4service4ambience4

Lovely ambience. Very spacious due to current situation in life. Great place to meet with my family

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Lynn, thanks for your review! We hope to see you again soon. Stay safe!

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s
stb4food
1 review
Dined 5 days ago
Overall3food3service5ambience5

Food was standard service was outstanding. Value for money well no not really 25 quid for a burger and chips and a coke. Tiny portion of chips average burger.

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi, thanks for your review and feedback! Stay safe!

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ZM
ZaraM
1 review
Dined 5 days ago
Overall4food4service4ambience4

I have been to this restaurant before and as always the food and service was amazing.

I look forward to going back again soon.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Zara, thank you for your review! See you next time ;)

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KC
KarenC
Glasgow
1 review
Dined 5 days ago
Overall5food5service5ambience5

Brilliant ambience, good quality food, great service and helpful, friendly, enthusiastic staff.

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Karen, what a great review! Thank you so much for taking the time to share this with us. Stay safe!

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GR
GeorgiaR
1 review
Dined 6 days ago
Overall5food5service5ambience5

Really enjoyed our meal at Hard Rock. Would certainly recommend to friends. My Mac n cheese was incredible!

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

That's great Georgia! Thanks for the great review and 5 stars rating ;)

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PN
PaulN
1 review
Dined 6 days ago
Overall4food5service5ambience4

Six happy diners, and a good evening out. Enough said.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Paul, thanks for your review! Stay safe!

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LV
LotteVigilante
1 review
Dined 6 days ago
Overall5food5service5ambience5

Delicious food and the atmosphere is amazing! We were seated quickly and our waiter Fabio was great too. Will be coming back soon!

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi! That's a lovely review! Thank you very much for taking the time to share. Take care and stay safe!

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JT
JulieT
London
1 review
Dined 6 days ago
Overall5food5service5ambience4

Brilliant service. Food was amazing!!. Would most certainly recommend to family & friends. A perfect end to a busy 1st day in London. Absolutely value for money - couldnt fault a thing!

Hard Rock Cafe - Piccadilly Circus
Responded 2 days ago

Hi Julie, thanks for such a lovely review! We really appreciate it. Take care and stay safe!

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r
redbankgirl
London
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

Staff were lovely and was great to see the restaurant busy

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi redbankgirl, thanks for the 5 stars review! We hope to see you again soon! Stay safe.

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SH
StephanieH
London
1 review
Dined 6 days ago
Overall1food1service1ambience1

Awful. Bad experience and very disappointing. Would not recommend

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi Stephanie, thanks for your review. I can see on your booking details that you have not dined with us leaving straight after ordering your food. Is this not accurate? Please get in touch so we can follow up on what the issue was? Thanks.

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SK
SueK
1 review
Dined on 30 July 2020
Overall4food4service5ambience4

Great location - lovely staff - delicious food; highly recommended.

Hard Rock Cafe - Piccadilly Circus
Responded 3 days ago

Hi Sue, thanks for your review! Stay safe!

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LM
LucyM
1 review
Dined on 30 July 2020
Overall5food5service5ambience5

Great service, very friendly waiter, lovely food, were given the choice when we wanted our food to be brought out. Will definitely be returning

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi Lucy, thanks for your great review! See you next time ;)

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ND
NeilD
1 review
Dined on 29 July 2020
Overall3food5service5ambience3

Covid situation has impacted on the ambience and menu at Hard Rock Piccadilly, however we did feel that appropriate measures were in place to feel safe, the service was great and the food we had was excellent.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Neil, thanks for your review and feedback. I'm glad to know you felt safe with us and enjoyed our food and service. Take care and stay safe!

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L
Lucel
1 review
Dined on 28 July 2020
Overall5food5service5ambience5

Had a lovely time, given enough time to decide what to have. When the food arrived exactly as expected and tasted amazing.

Hard Rock Cafe - Piccadilly Circus
Responded 4 days ago

Hi Lucel, thanks for the 5 stars review! Stay safe!

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GH
GrahamH
London
1 review
Dined on 28 July 2020
Overall5food5service5ambience3

Everything was great. Even in these weird times Hard Rock still works well. Staff were fab and cleanliness was obvious. Even the reduced menu was fine. A great meal.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Graham, thank you very much for the 5 stars review and great feedback! We hope to see you again soon!

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LD
LisaD
London
2 reviews
Dined on 28 July 2020
Overall2food1service4ambience3

I took my children for a meal as they love the Hard Dock and my son was violently sick all night after eating one of your vegetarian burgers. It has put us off ever returning

RC
RobertC
1 review
Dined on 28 July 2020
Overall1food2service2ambience3

Took my son and some friends to celebrate his 18th birthday booked at 5.30 and had an escape room in east London booked at 8.30 we ordered our mains with our starters and watched everybody come eat and leave before we received our mains at seven . When the mains came the burgers were very dry and not good. My son and friends had to leave before dessert because of the delay. I asked the waitress if I could speak to the manager not sure if the man who came to the table was the manager. I made a point of saying was not interested in a discount just wanted him to know what a disappointing experience we had had, hopefully the feedback would improve future services. He gave me a 15% discount which I said I didn’t want and blamed initially the extra time it takes to cook double burgers and some other irrelevancies before he said it was a mistake when the waitresses handed over and then said something about the excellent food and drinks, that’s why I question whether he was the manager. I am sure from his attitude nothing has been learnt to improve the experience for future customers.

KW
KevinW
London
2 reviews
Dined on 28 July 2020
Overall5food5service5ambience5

Superb as always. Great service and felt totally safe and relaxed

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Kevin, thanks for you review! Stay safe!

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LC
LouisC
1 review
Dined on 27 July 2020
Overall5food5service5ambience5

Dealing with the situation very well. Great service and food was the best quality and taste we’ve had at a hard rock. Well done to the team 👍🏼.

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Louis, thanks for the 5 stars review! We hope to see you again soon!

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OT
OpenTable Diner
Essex
1 review
Dined on 27 July 2020
Overall2food4service1ambience4

Staff member Micky was very rude even said to us when forgetting side order that “ what we had as a main was enough for us. Which made us feel very upset.....

FAQs

Hard Rock Cafe - Piccadilly Circus is rated 4.5 stars by 1299 OpenTable diners.

Hard Rock Cafe - Piccadilly Circus does offer gift cards which you can purchase here https://www.hardrock.com/gift-cards.aspx.

You can book this restaurant by choosing the date, time and party size.