The restaurant was quiet on a Saturday night which was a shame as the food was great. There was an excellent band playing. Cocktails arrived quickly. The service was fabulous and the waiter was very personable.
Great food lovely friendly staff and the fillet steak was out of this world
The service was very poor my partner had eaten her meal by the time they had recooked my overdone steak and hard fried egg and returned it
Good food, worst service Ive ever experienced anywhere. Had to go to the bar & get our own drinks! Lol
Ribs were awesome as usual. Highly recommend them.
A very disappointing experience. The menu on the web site is nothing like the menu you are given at the table. The menu is extremely limited and poor. The meal is not value for money as you are charged for all the extras, such as chips etc on top of the mail item. This restaurant needs to look at the surroundings competition and adjust accordingly otherwise they will go out of business. I cannot recommend this restaurant to anyone, very very poor hence the low star rating.
Amazing food, good vegetarian options and really friendly service - definitely recommend.
Great food, great service as always. Chicken wings out of this world!
The menu was great although I would like some fish based main dishes. The service was good.
Please offer mocktails on the menu and list your non alcoholic drinks on the menu( they are not listed). As an adult who doesn't drink for health benefits this was disappointing. Please offer healthy non alcoholic drinks. You non alcoholic beer was not a great drink and v expensive at £3.50
Good atmosphere although not very child friendly ( rowdy adults allowed to shout in bar at 730pm. )
Had a lovely night great Birthday meal .
Staff very friendly and helpful
Having undergone a massive internal reservation leaning to a more fresh, contemporary look and feel, Harry has pulled it off well.
They have tweaked the menu quite a bit, though I did book to go for there famous large steaks, only to find they had gone.
But far more staff which are attentive and friendly, I couldn't fault our evening. My only reservation would be to bring back the t bone steak you once did. Good job.
The burger is first class, excellent meat cooked to perfection, large choice of toppings
The music is great, must try
The Best American style, Hot Chicken Wings around :-)
Harry's is a vast improvement on Billys with a revised and revitalised menu. Definitely worth a visit, the southern fried chicken is amazing. For starters the beef is very good as are the cheese dippers. Ribs are also very good. Friendly service and reasonably priced.
Despite the company changing hands on Monday to " Harry's bar " they still served the same style of food. Staff were polite and the manager was more than accommodating. My only concern really was being served drinks in dirty glasses. A pet hate of mine and no excuse in my opinion. Other than that my family and I enjoyed our meals here.
Hope to make future reservations here again
Staff very welcoming and food excellent.
Atmosphere and decor very good
Never fails to hit the spot.
Good food, great staff, been coming in for years and years. It never gets old!
A great meal, we had the steak which was excellent! Went early before the bar got too busy.
My wife and I travel from Luton to Harpenden just to eat here... that should say it all. The food is a great American diner-esque done properly. We have been coming here for nearly 10 years and it's still our favourite place to chow down.
The only con as of December 2016 is there are new waiting/bar staff and they seem a little skittish/shy and forgetful but I'm sure they will come into their own as they work more.
The food is fantastic at Billy's and we've never had a bad meal in the 10 years we've been eating here. The wife's favourite is the Old Timer Burger and mine are the Hot wings! If your around give it a go :)
This is our second meal at "Billys" within the last month. Three of us shared the 12 Scallops with bacon, we only received 11. Everyone steak was fine apart from mine, I asked for medium & it came well done, I could of sent it back but then I would of had to wait. We asked for French mustard, but after waiting, we had to go to the bar & ask again, it was not busy.
Overall we enjoyed the evening, from my first experience enjoying my steak so much I could not wait to return, hopefully next time it will be as good.
Really good evening for my daughters 14th, staff could not do enough even though they had technical difficulties.
Service a bit slow and not many people in midweek, so service issue was a bit of a surprise
Very disappointing - Billy's used to be a great place to go for drinks and eats.
We walked in and there was nobody at the bar and only one other table occupied.
Given that the restaurant was virtually empty there was no reason for the slow service
that we received. There were 7 of us - the bill was substantial as would a 20% service charge have been. We refused to pay the service charge - the steaks were ok but the pulled pork was cold.
Bad experience at Billy's. The service was a disaster and they messed up our order. The food was poor. The table next to us had the same experience.
Good food but nithing special. Small portions. Definitely need to order starter if you're hungry. Nice offer of free meal for kids during the weekend.
Great food great service
Amazing food, fantastic service, great atmosphere. Went there for a birthday treat - wasn't let down! Looking forward to returning and trying more they have to offer!
When we arrived we were greated kindly and ordered our food quickly but after eating the meal it went down hill from there. The service was poor and we were ignored for a long period of time, we were never asked if we wanted more drinks or the dessert menu and I had several empty beer bottles on the table that were not taking away until we left the restaurant. We waited over half an hour for someone to come ask us about desserts but no one came after I made eye contact and signalled for the waiter so had to get up and get the menu myself. We were then asked what we wanted but they had ran out of that dessert so the long wait for service was pointless. After wards we got 2 cocktails as it was two for 1 offer to then find out they hadn't put that thorugh when getting us the bill so was changed after asking to do so. Overall I was greatly disappointed and angry at the service we received seeing as we were clearly ignored.
Billy's delivers great food, reliably, and in a great buzzing atmosphere....there's not really a similar restaurant in Harpenden. The service is friendly and keen to help....
The service was good. The portions are medium but taste good
Food was good, staff were attentive. - Lively atmosphere
Great food, steaks done perfectly. The dining area is quite close to the pub, so can get rather noisy!!
Service good, but had several different people serving - nearly lead to confusion when ordering desserts!
As a regular visitor at Billys I don't even need to look at the menu. You know what to expect and it doesn't disappoint.
One thing I noticed this time is that the dining area was a little quiet which is surprising.
Keep up the good work.
When we arrived as a group of 7 we were greeted and offered a choice of places to sit. Nothing was too much trouble and the service and food we're excellent.
Always a large choice in the menu along with specials. Can recommend the home fries they are delicious! Great friendly service and kids welcome during day.
The ribs are unreal and the staff are soo friendly
Hadn't been to Billy's before, but had heard good things about the food. Turns out they do really tasty wings and excellent ribs. Enough said really. Would recommend.
We really felt at home. They was a lot of variety on the menu and a wide selection of beverages. The waiters were very helpful and polite.
We had a table for 4 for dinner on Sunday. We cannot fault the service or the food itself. They had a band who were good. However, when the band finished they had music playing which was piped through to the restaurant area which was so loud that we could not hear ourselves speak. Luckily we had nearly finished our meal, The music was far too loud for the restaurant area.
The phrase "Bar and Restaurant" created a different image in my head to what I saw.
I expected casual, lively restaurant with a bar area.
I didnt expect a High Street pub with a disco and a sseating area out the back serving as the restaurant.
The only ladies for all areas is in the dinign room, so a never ending stream of drinking ladies passing through didnt help.
Neither did the large drinking groups who sat to eat and proceed to try and drown out the DJ.
All that said, the main meals were lovely, as were the waiting staff.
Desserts were generally poor, but when I had to send back the apple pie all staff were excellent and replaced it without quibble.
So if I could go again, without the DJ and away from the overly rowdy diners, I'd gladly have dinner there again. But I'd skip the pud.