Hazels MEZE Bar
- Common areas deep cleaned daily
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Contact tracing information collected
Very busy but is worth the wait. The food and service is outstanding. Everyone working was working really hard. Luca was friendly and funny too!
Good food, very busy but generally good though. Service a little slow
The food was incredible and the staff were super friendly and professional! Will definitely be back and have been recommending to everyone I know!
Myself and my friends attended the restaurant on 8th January 2022. When we arrived we were seated quickly and then was not seen again for about an hour, not even to take drink orders. The service was very slow. My friend ordered hummus for her starter and when this was brought over it was on a plate with nothing else. My friend looked at the waiter and said what do I have with it and he said he would bring over a spoon. I’m sure that nobody wants to eat hummus from a spoon and we asked the waiter for bread. I had already finished my starter before the bread was brought over. Whilst she was half way through eating this the main course come so she did not get time to finish her starter.
The main meal was ok but the chicken was very watery. Again the service was very slow with ordering more drinks therefore I did not have a drink while eating my meal.
I was told by the waiter after my meal that I could have a drink on the house when I said I wanted a cocktail he agreed and walked off. He returned 10 minutes later saying that I could not have a cocktail and they would only offer me a shot of my choice which I said no.
The restaurant was very noisy and loud and it was difficult to have a conversation.
For my first time attending I was very disappointed
Excellent!! We’ve had an excellent visit- everything was great, the service was superb, food delicious great value for money highly recommend.
Great improvement on first time we went in terms of staffing and service.
Great service and great food, would highly recommend!
Lovely evening with friends. Our waiter Tony was so helpful and kept us smiling! Food was very good and a nice bottle of wine.
Lovely place , extremely good staff , helpful polite and smart .
Excellent food and timely , try it out 👍
Took a very long time to get a menu to look at, took just as long to receive our first drink. Food came relatively quickly. Ordered a 2nd drink that didn’t arrive so had to place the order again. Ordered the vegetarian kebab, which wasn’t a kebab but a dish of vegetables and 2 slices of halloumi, which priced at £17 was expensive for what it was. Extremely busy which was great to see however not enough staff to be able to provide everyone with a good service.
Very busy venue. Staff constantly on the go and not one customer turned away. Food excellent.
I love this place! Walked in and was greeted by lovely waiters, sat in a nice comfy chair (I hate hard wooden chairs), nice and warm but not too warm. Service was great. I had the mousakka - absolutely delicious :) my partner had the mixed kebabs and he loved it too. We will definitely be back, one of my favourite places now to eat.
Unfortunately we had booked a table for 8.30 then received a call around 4 to say there had been a mix up and they only had tables at 6 or 6.30. We were able to change our plans and go early but feel many people wouldn’t have. Atmosphere was very quiet as so early and we had planned a buzzy night out which it is later on.
It was our first time at Hazels and unfortunately our table was cancelled due to it being double booked, when I received the voice mail to advise me on this, it was made out that it was my error.
We were offered an earlier table but was advised they needed it back within 2 hours even though that time wasn’t suitable.
I understand it’s December it’s a busy time but the organisation is very poor.
Food was incredible though that’s the only thing that saved our night.
I would recommend Hazels purely on how amazing the food is but they need to sort their customer service out.
Nice clean and tidy restaurant, staff friendly, helpful and polite.
Food came up and there was plenty of it, piping hot and really well displayed.
Over all a really good place to eat and plenty of choice.
Would go back.
The lunch specials are brilliant and if your a vegetarian they’ll prepare something tasty even though no vegetarian option on mains lunch menu
Great in the weekday evenings but poor service on weekends. Waited 45 mins on a Saturday night for a drink & still hadn’t had food order taken. Shame as such lovely food so service ruins it.
The place is massive with seats for around 200 people and was packed but there were only 3 serving staff so service was slow. It was about 20 mins before we managed to place a drinks order and even then that was only by waving down a passing waiter. Add to that the ice cold air being belched out by the aircon and we had honestly quite a disappointing night.
Food was great but service was really slow unfortunately, impossible to order a drink!
I booked a table for 5 people on OpenTable and thought everything was fine. I got a text a few hours later to say that the booking wouldn't be possible as they had no tables. I don't know whose fault this was but there was no apology whatsoever. Many people I have spoken to have had really inconsistent service here. It's a shame because the food is really good. Service? Not so much.
Lovely lunch time meal, good food & good service.
Been here a few times before. Good atmosphere. Busy restaurant but service was very efficient and staff were very welcoming. Portions were very good and food was excellent. Would definitely recommend
Booked for my son and mother both said food was amazing, great atmosphere and service and will definitely be going back.
Great food . Even though it was really busy the service was good. Some big party’s were in so not easy to have a conversation.
Lovely decor the cocktails were delicious. Had the lunch menu food nice, freshly cooked and hot. Attentive Service. Thank you will be back.
The service was outstanding. We were made to feel welcome straightaway, even though they were super busy!
First time going to Hazels, service was poor had to flag down a waiter for drinks, and to order. Starters came out quick after ordering but with a 45 minute wait for a main that was cold. Was disappointing.
Decor was lovely and atmosphere was enjoyable however the service let the evening down.
Amazing food, cocktails & service. Will definitely be returning!
Have recommended to family and friends
We had a lovely lunch, which was really tasty and good value at only £12.50 for 2 courses.
The food and service were pretty average but the main problem was that it was so cold. Dépite numerous complaints to the staff(who were very pleasant) they were not able to put the heating on permanently. It kept switching itself off so we left without dessert or coffee and won’t be returning.
The Open Table booking didn’t work. The restaurant said if you book late in the afternoon they don’t see it. Anyway they found us a table and all was good. The restaurant is set up for big parties again not a problem for us. Staff and food very good
The staff were pretty abrubt, over charged me. Good was moderate at best
Had a lovely meal in Hazels and the cocktails are amazing...recommend the lyche martini , will be back x
It was my first visit to Hazel’s and as much as the food was lovely I was left feeling very underwhelmed. It was a Monday evening and not busy at all and the wait time even just to be acknowledged was irritating. The lack of attentiveness really put me off. I almost felt we were an inconvenience especially when the waiter flippantly ‘chucked’ our card receipts at us!!! I don’t think once were we asked was everything ok for you!
It’s a big restaurant and they want bums on seats……..make it an experience! They’ve got all the tools, it’s beautiful the food is beautiful just make it somewhere happy to be and make people feel special!
Incredible food and drinks, loved the decor, tables and chairs. Vibrant and energetic ambiance, though I would've loved some background music. Really enjoyed the dining experience.
Food was excellent but a bit overpriced. Wine choices are also a bit expensive.
Had a lovely evening. The staff were very friendly and the service and food was lovely. Would definitely recommend to friends and family.
Food was lovely, cocktails were impressive my only gripe was sat by the door and it kept slamming constantly. It was full when we got there so only table left
Service on the ball.Quick,attentive but not intrusive.No mistakes and only needed telling once.Lively atmosphere
Food was great
Had the lunchtime set menu. Fantastic value for money.
Drinks a bit overpriced - £11.00 for 2 teas & 2 soft drinks 😱
Hazels MEZE Bar offers takeaway which you can order by calling the restaurant at 01268 776555.
Hazels MEZE Bar is rated 4.3 stars by 72 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.