This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Hengist

4.1
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713 reviews
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£25 and under
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British
Please note that our bookings are in time slots, which means you will have 2 hours on your table. Please contact the restaurant if you wish to book across more than one time slot. If you have booked at 7pm, your table will be for the evening.

A deposit of £10 per person is required to secure your table. A member of staff will be in contact after booking to take the deposit.

Please note, you cannot book online using any form of voucher or discounts.

Please note, food will not be available for the 10am booking. Food will commence at 12.

Support Hengist during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 713 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
4.1
ambience
3.8
value
Noise · Moderate
76% of people would recommend it to a friend
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DR
DanniR
1 review
Dined 2 days ago
Overall1food2service2ambience1

Was disappointed to say the least, after booking the day before arrival and calling that evening to check booking, I got a phone call an hour before me and my friend was due to arrive at your restaurant from a very abrupt lady telling me in no uncertain terms that they do not accept the groupon and where not doing cream teas due to Covid, after she continued to say we don’t accept vouchers but you can still buy them made no sense, I still decided to come as it was for my friends 30th birthday, we arrived waited a little while for a menu, then while waiting they brought another table out a cream tea much to my confusion I approached staff asking why I would told no cream tea and they said we are doing bottom less cream teas that must be booked 24hrs in advance so I had gone from them not being available to being available confusing, I had booked more then 24hrs notice so when I said about it the lady checked if there was enough food to cater for us, we decided against the cream tea in the end as was going to cost double of what I had paid for the voucher, we ordered a few starters and sides to share along with 2 kids meals, when these arrived the lady was extremely rude and not interested in us as customers, she was miserable so wouldn’t be surprised if this was the lady I spoke to on the phone, as all other staff where very nice and friendly. When plates where cleared I was asked if we wanted more drinks and I said yes please, I never received this drink and was disappointed as it was a hot day and we where thirsty. After this we just wanted to leave after seeing how expensive the meal was we was hugely disappointed as we would of expected more for nearly £70 better service and atmosphere. I know covid is terrible and we are all being careful but this experience has put me off the restaurant. I’ve been coming to you for years for meals, cream teas, party’s etc and was expecting a lot more as restaurant always been fab. Hugely disappointed,

MH
MichaelH
1 review
Dined 3 days ago
Overall2food5service1ambience2

I can’t knock the food. Service was terrible. Clearly gave our table away and then just told us to go and sit anywhere. Then left us for 25 minutes with no drinks. Then the starters came out and we had no cutlery and still no drinks. Once the drinks came we were a little happier. Mains came out in a reasonable time at which point we ordered more drinks.... another 20 minutes before they came out. Once we asked for the bill that again took a further 15 minutes to come out (after asking for it from another waitress)
Very poor service which seemed like undertrained youngsters dropped in the deep end. Food was fantastic, but we won’t be going back. For £120 for two of us I’d expect a little more organisation. If you’re happy to wait an age for a drink and have zero time constraints then you may enjoy it more. But for us it’s a no.

EM
EMMAM
1 review
Dined 3 days ago
Overall5food5service5ambience5

Lovely food, great service. Lovely setting. Happy and comfortable that all measures are being taken for social distancing.

DA
DaveA
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

My wife and I had the most amazing meal, lovely atmosphere friendly stuff.

Cant wait to go again

CO
COLINW
Kent
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Great night out they did well. Had a very pleasant distancing meal

CR
CraigR
Kent
7 reviews
Dined on 25 July 2020
Overall5food4service5ambience5

It was good to be back out... the restaurant did very well keeping everyone apart...

JC
JohnC
1 review
Dined on 25 July 2020
Overall4food4service5ambience4

Very good service and food but a limited menu due to virus but it was totally relaxing in a great setting

A
Abboo2614
Kent
1 review
Dined on 24 July 2020
Overall4food4service5ambience4

Had a very nice evening celebrating my wifes birthday. Staff were very attentive food was good & i feel reasonably priced. A nice touch with the little birthday cake st the end.

AS
AnnaS
Kent
1 review
Dined on 22 July 2020
Overall5food5service5ambience4

We went on Wednesday evening for steak night, the food was delicious and a great price.
Staff were all fantastic and friendly and very attentive.
Will definitely be back soon!

b
bradley
1 review
Dined on 19 July 2020
Overall5food5service5ambience4

It was a joy to be back in Hangist again,
all my friends was having a good time.

OT
OpenTable Diner
Kent
1 review
Dined on 19 July 2020
Overall5food5service5ambience5

Fantastic food enough said 😊

TT
TonyT
Kent
5 reviews
Dined on 18 July 2020
Overall3food3service5ambience3

Our meal was acceptable. However my partner asked for a fillet steak Well done and it arrived quite rare. The overall price was quite acceptable.

OT
OpenTable Diner
Kent
1 review
Dined on 18 July 2020
Overall1food2service2ambience1

We were taken upstairs to a dated poorly decorated room with no ambience or any decoration or music.

Forgotten about and told after we had made our choice from the menu what we had chosen was no longer available

We then heard all the diners around us doing the same.

Asked for condiments when the food was brought out, the condiments arrived when we finished our food.

A steak, a burger, a soft drink and a shandy. £70!
Terrible value for money!

KG
KirstyG
Kent
3 reviews
Dined on 17 July 2020
Overall4food4service4ambience4

Always find the Hengist to be relaxed, and well catered for by staff. Drinks, and food, are always presented to a high standard. No, just a slice of lemon in my gin! We sat on the garden on this occasion and received good service. Always felt like we were not hanging around to place our drinks, and food order. We will be back! Steak night next!!

OT
OpenTable Diner
Kent
1 review
Dined on 16 July 2020
Overall4food4service5ambience5

Birthday meal for my triplets, Hengist had done them a little Happy Birthday plate each which was a lovely touch. Waitress was new but great.

DL
DebbyL
1 review
Dined on 15 July 2020
Overall2food1service4ambience2

Great service ... awful choice of menu and food not good enough to match the price...

GM
GaryM
1 review
Dined on 11 July 2020
Overall4food4service5ambience4

First visit and wont be last.
Good food and nice atmosphere and the service was first class. Our waitress ,I believe was called Nelly was polite attentive and again first class. That makes the experience of dining so much more enjoyable. Thank you Nelly.
Will be back and would recommend.

S
Sama
Kent
1 review
Dined on 11 July 2020
Overall1food1service1ambience1

I had a waitress serve me who looked extremely young to be serving alcohol, who also got my order wrong. And when I got my steak cooked, I asked for medium well which came out pretty rare. It really put me off my food as my steak was re heated and cooked slightly more; which changed the flavouring of it. Not what I expect for a £30 worth of steak. Will not be coming here for food again.

SH
SHEILAB
1 review
Dined on 11 July 2020
Overall1food1service4ambience4

You sent an menu with the booking confirmation but when arrived different and so minimal with 3 salads on starters and only other choice sharing platter, burger was over cooked and very dry , Lobster thermidore had butter only on ?? Not happy at all

RS
RobertS
London
3 reviews
Dined on 10 July 2020
Overall2food2service3ambience3

Very poor meal. Limited menu. Bad wine. We simply didn't enjoy it. Wont be going back.

MS
MichaelS
Kent
1 review
Dined on 10 July 2020
Overall3food3service3ambience2

After spending approximately 2/3 months in lock down my I decided to treat my wife .
On arrival the staff were enthusiastic but that’s the highlight!
After being sat near a dirty window in the corner we were then waited on after what seemed an age..
very dissatisfied with the size of the steak for £30 ? To be honest I have had better service and food at a beefeater .
Sorry not very good .

B
Belsta
1 review
Dined on 10 July 2020
Overall1food1service3ambience1

The menu given when booking was no where near the same as the menu on arrival. I understand that the menu had been reduced due to COVID-19 but this should have been said at the time of the booking. The sweet options were “ice cream, sorbet or Eton mess”, I could have had those at home. Overall unfortunately, we were very disappointed. It felt like a very expensive meal for no atmosphere, no real food choices and an extremely over priced and blandly cooked lobster. We have been to the Hengist before and unfortunately with each visit we have been less and less inclined to go back. This will have been our last visit. Very sad as on our first visit we were super impressed. The services was amazing and the food was too but sadly this seems to have gone downhill.

KM
vipKeithM
Kent
7 reviews
Dined on 10 July 2020
Overall3food3service3ambience5

I feel slightly guilty about leaving a bad review as I have eaten here quite a few times and it’s usually good. However, post-Covid the menu has been slimmed down and the choices are limited and not interesting. Also, the quality was very average. I had the £40 lobster thermadore and it was flavourless, with a very weak butter. Also, if you are having Lobster and chips then they should be crispy, not underdone.

Step it up please.

MJ
MeganJ
Kent
2 reviews
Dined on 5 July 2020
Overall5food5service5ambience5

Staff were super friendly and attentive, Olivia and Daria were very chatty with us and this was lovely. The food was superb, only 1 vegetarian option so was sceptical but was delicious! Would recommend to all friends and family

RM
RobM
Kent
1 review
Dined on 5 July 2020
Overall5food5service5ambience5

First class meet and greet, service excellent, food very good, we thoroughly enjoyed the whole experience.

KC
KevinC
London
1 review
Dined on 5 July 2020
Overall4food4service4ambience4

Love this place! Great location, lovely staff. Very clean and service is very good. Food is excellent!

OT
OpenTable Diner
1 review
Dined on 4 July 2020
Overall1food3service2ambience1

Poor management of CoVID, no social distancing and staff not wearing masks or gloves . Lots of drunk girls and lads

BF
BryanF
Kent
1 review
Dined on 4 July 2020
Overall4food4service5ambience4

Very disappointed by the menu. It was nothing like what you have on your website and is therefore not an incentive to come again

TP
TerenceP
1 review
Dined on 14 March 2020
Overall4food4service4ambience4

Nice venue, good and attentive service. A good varied menu. Would have preferred a more comprehensive wine list choice other than French. I don't think I would like to visit with large parties in attendance, but that could be said of most venues.

PC
PedroC
Kent
2 reviews
Dined on 9 March 2020
Overall5food5service5ambience5

A memorable birthday evening at The Hengist. The scallops, the venison, and the line caught sea bass were delicious and the ambience was perfect for a Monday evening celebration. The service was excellent and welcoming, also we definitely recommend the crumble and the creme brulee for the perfect finish. All in all, a most enjoyable experience.

TW
TanyaW
Kent
1 review
Dined on 6 March 2020
Overall5food5service5ambience5

Me and my husband like the hengist been a few Times food is always nice and everyone is so welcoming

F
Frequenteaters
Kent
7 reviews
Dined on 6 March 2020
Overall3food3service3ambience3

We had booked to see the musician, was taken upstairs we thought we would hear him over the speakers , but this was not the case so they moved us downstairs! Thank you. We were served warm prosecco , we didn’t complain and then the wrong red wine they did offer to change it but it tasted ok so we kept it. The food was ok not exceptional my husband had a plum crumble for dessert , it was more like plum soup and he bit Into a whole star anise which was not pleasant. The musician was brilliant and the place had a lovely atmosphere with pleasant staff but they were very young and not very attentive, especially as they add a 10% service charge to the bill.

M
Mart
Kent
3 reviews
Dined on 4 March 2020
Overall5food5service5ambience5

nice ambience, good food, excellent service and reasonably priced. Who wouldn't recommend a venue like the Hengist.

OT
OpenTable Diner
1 review
Dined on 2 March 2020
Overall1food1service3ambience3

When booked I was not informed it was “steak night” when investigating before the fish was our option as this was my wife’s birthday and she loves fish. When I asked at the restaurant about other menus all he said is “it’s steak night” with no other options we both had the rump steak my wife couldn’t even cut her steak and I struggled we told the waiter and changed my wife’s knife still no joy so she left 70 percent not wanting to ruin the evening and make a scene we paid and left I am extremely disappointed with this I booked this to celebrate my wife’s birthday and failed because of your restaurant

AR
AlunR
Kent
2 reviews
Dined on 1 March 2020
Overall4food4service3ambience4

Had Sunday lunch with our family. The food was very good in the main and overall value was very good based upon the two or three set course menu. Main courses were excellent. Several of the starters were very nice although the Brixham potted crab starter was a little disappointing. as the flavour of the crab was lost in making it into more of a mousse consistency. The drinks order at the outset was slow and a little confused. Some of the deserts were good but the chocolate ice cream was not that great.
So overall. some things were done really well whilst some things leave some room to further improve.

TE
TERRY
Kent
1 review
Dined on 27 February 2020
Overall5food5service5ambience5

Good food good atmosphere pleasant helpful staff.
Have been many times and to-date have always had good food.

LR
LindaR
Kent
2 reviews
Dined on 25 February 2020
Overall5food5service5ambience3

The first time we had dined at The Hengist. It was a Tuesday evening so only a few tables were booked.
Service from the two staff was first class. The food was delicious. We would certainly return again. It is not often that we dine locally so it was a pleasant surprise to find somewhere different to go. All in all a great success!

A
Anon
1 review
Dined on 25 February 2020
Overall3food4service1ambience3

The food was lovely and fresh, presented well and came out on a nice tea stand. But the service really let down the whole experience. The waitress barely said a word other than asking if we wanted pink or white prosecco (which was lovely and the raspberry in the glass was a nice touch). The other waitress who bought out our food told us what was there but sounded like she didn't want to be there herself! I don't think I saw any waiting staff smile and it was only upon leaving that the poor lady behind the bar tried to smile but she just looked to be in pain! Coffee was lovely (Even if it did cost extra) but we then had to bring the lady on the front desk our money for the coffee + tip as no one came to check on us the whole duration we were there. On the whole, food was amazing but I wouldn't pay the full price if it wasn't on a groupon due to the service lacking so much.

GH
GeoffH
London
1 review
Dined on 24 February 2020
Overall3food3service4ambience3

We had the Monday steak offer. Noticeably there was no weight specified against the filet or ribeye steak. The size was quite miserly, which was a pity because I was cooked to my liking. I would rather go to a restaurant which is open about the size of steak I can expect. Could not recommend.

TM
TonyM
Kent
1 review
Dined on 23 February 2020
Overall3food2service3ambience3

Was very disappointed that they did not have the full menu no beef had to send the crumble back as it was cold we had a table of 10 and was not very well looked after

FAQs

Hengist is rated 4.1 stars by 713 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.