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Heritage Cafe at Samlesbury Hall, Preston, Lancashire

Heritage Cafe at Samlesbury Hall

4.5
4.5
318 Reviews
£25 and under
British
Here at Samlesbury Hall, we believe the better things in life are those closest to home and with this in mind, we insist on only the finest ingredients sourced from our own gardens and neighbouring Lancashire producers. Dishes are seasoned with fresh herbs from the Heritage Gardens using our own chives, mint, parsley, thyme, rosemary and bay leaves. Chef Siobhan selects quality meat daily from butchers in Leyland and Longridge bringing Forest of Bowland lamb, beef, pork, poultry and sausages a mere hop, skip and a jump from there to here.

Meanwhile, our seafood takes a similarly short journey from the Lancashire fishing town of Fleetwood.

The decision is yours – from tasty, filling soup prepared daily in our kitchen, to a delicious lunch rounded off with a scrumptious pudding made by our chef Naomi.

The Café boasts a comprehensively stocked Bar so you can enjoy a cocktail (or a mocktail or two!) while you dine.

Make a booking

2 people

23:30


Booked 8 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of Operation
    Breakfast Tue–Sun 08:30–11:00 Brunch Tue–Sun 11:00–12:00 Lunch Tue–Sun 12:00–15:00
  • Phone number
    01254 812010
  • Payment Options
    Mastercard, Visa
  • Dress Code
    Casual Dress
  • Area
    Preston
  • Parking Details
    Free parking
  • Public Transit
    The 57 bus between Blackburn-Preston stops directly outside.
  • Additional
    Bar/Lounge, Cafe, Counter Seating, Dog Friendly, Gender Neutral Restroom, Gluten-free Options, High Tea, Patio/Outdoor Dining, Takeaway, Weekend Brunch, Wheelchair Access
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What 318 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.4Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Lancashire

    Great for brunch

  • Lancashire

    Good for business meals

  • Lancashire

    Good for business meals

  • Lancashire

    Child-friendly

  • Lancashire

    Vegetarian-friendly

  • Lancashire

    British

319 Reviews
  1. ChristineT

    San Francisco

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Very light,airy, well decorated environment. A recommended place & especially in the nicer weather as there is lots of outside seating. The bathroom facilities were excellent. Always a sign of a well run/attention to detail establishment. Do not think the name ‘cafe’ reflects the ‘personality’ of the place.

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  2. JanetT

    London

    6 reviews

    3.0

    6 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    I have eaten here several times and the food has always been excellent, however today the food and the service was not up to standard. The plates didn’t look as appetising. My jacket potato and beans were cold, there was little cheese and salad and this dish was not up to the usual standard. The cake we had was very dry. I don’t know if there was a different chef on today.

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  3. Cathelizm

    Manchester

    2 reviews

    4.0

    2 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Nice bright venue. Warm welcome from staff. Food arrived promptly- hot & tasty pie of the day.

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  4. Lynne

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food lovely staff couldn’t fault our visit.

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  5. OpenTable Diner

    Lancashire

    1 review

    5.0

    1 review

    Dined on 17 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time visiting the Heritage Cafe and definitely not disappointed. Extremely pleasant staff with very efficient and polite table service. Great ambience with a relaxed vibe and very tasty food which wasn't overpriced. Couldn't fault it and will definitely visit again.

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  6. AlisonH

    Lancashire

    1 review

    4.0

    1 review

    Dined on 14 February 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    The food looked appetising and was well made. Sausage ciabatta with onion relish, crisps, salad. Coronation chicken sandwich, crisps, salad. The crisps were a bit soft. Staff were friendly.

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  7. SamanthaH

    Lancashire

    1 review

    5.0

    1 review

    Dined on 13 February 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Minor point but I asked for some milk for my Earl Grey and never received it. It had got busy at this point though. Little pricey for drinks. Can't fault quality of the food though, will definitely be returning.

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  8. KimE

    Lancashire

    1 review

    5.0

    1 review

    Dined on 11 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Super helpful, very friendly and accommodating. Couldn't recommend more.

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  9. VickyM

    Lancashire

    1 review

    5.0

    1 review

    Dined on 8 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always great friendly service with fantastic food

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  10. JoannaG

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 2 February 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Lovely place easy to access and plenty of parking. Noise level was acceptable and good atmosphere. I was disappointed with the jacket potato I ordered as it was discoloured and hard in parts. Have been several times and the food was always better. Wouldn’t put me off going again. I enjoy not being rushed and the staff are very friendly.

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  11. LorraineK

    Dumfries and Galloway

    1 review

    5.0

    1 review

    Dined on 31 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First visit, warmly welcomed, staff very helpful, beautifully decorated and chilled atmosphere.

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  12. NaomiS

    Manchester

    1 review

    2.0

    1 review

    Dined on 28 January 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 4
    Disappointing. I booked afternoon tea online for my Mum’s 70th Birthday treat. When we arrived the booking had come up as just a lunch. I was told there was nothing that could be done as it had to be preordered, there was no alternative suggestions. Service was poor, the 4 of us were seated including 2 children but we weren’t given any children’s menus. We asked for a drink without ice but got ice and there was no apology when we pointed it out, we had to make our own suggestion of maybe bring us an empty glass so we can put the ice in! I put in the notes section of the booking that it was my Mums 70th and the waiter told me they had seen it but there was nothing special at all done, it was just like any other lunch. I really wish I had booked somewhere else!
    Heritage Cafe at Samlesbury HallResponded on 12 February 2024
    Dear Naomi, thank you for your review. Our afternoon teas do need to be booked at least 24 hours in advance so our team can prepare them especially unfortunately. I know David spoke with the kitchen to see what we could do for you, but being such a busy Sunday we were unable to make something last minute at the right standard. We've double checked and there were no notes on your booking to suggest you wished for afternoon tea. However we do agree with you, what happened with the ice and the water wasn't acceptable and we have taken this up with the team members involved to ensure this doesn't happen again. We really hope we can see you again soon.

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  13. Gymman

    Shropshire

    1 review

    3.0

    1 review

    Dined on 28 January 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    It’s quite a large open space so not necessarily the warmest. The service was really slow and quite confused with orders despite it being quiet. The food was nice but wouldn’t class it as special it’s just hard to rate any higher when overall it was just average. The coffee machine was broken but given the choice to walk to the hall as theirs worked but they only had regular milk so to come back for oat milk etc just absolutely no going out of their way to help.

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  14. LesleyT

    London

    1 review

    4.0

    1 review

    Dined on 28 January 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    4 of us went for breakfast, delicious food, just a pitty only filter coffee available, would have loved a cappuccino

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  15. DianeJ

    Lancashire

    3 reviews

    5.0

    3 reviews

    Dined on 25 January 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Lovely place for a catch up with friends. Excellent service, tasty food and nice environment

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  16. BernadetteL

    Manchester

    5 reviews

    5.0

    5 reviews

    Dined on 21 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely relaxed environment with helpful and friendly staff. We all enjoyed our heritage breakfast.

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  17. EmmaM

    Lancashire

    1 review

    4.0

    1 review

    Dined on 20 January 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Lovely place to eat. Staff very friendly. Slightly on the expensive side for portions but would go back.

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  18. DianeJ

    Lancashire

    3 reviews

    4.0

    3 reviews

    Dined on 18 January 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent breakfast in lovely surroundings. Very good service. We will be back

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  19. RuthS

    London

    2 reviews

    5.0

    2 reviews

    Dined on 17 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service . Food has always been delicious Staff are lovely and very friendly and helpful

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  20. PamelaP

    Lancashire

    1 review

    5.0

    1 review

    Dined on 13 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food, well presented and waiter very accommodating with food order. Coffee excellent.shall return

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  21. JeanD

    Manchester

    2 reviews

    3.0

    2 reviews

    Dined on 12 January 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Completely overpriced for very basic food and small portions. Won’t be returning.

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  22. AlanH

    Buckinghamshire

    2 reviews

    5.0

    2 reviews

    Dined on 7 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Pleasant lunch after visit to Salmesbury Hall, good food and service

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  23. GeorgiaH

    Lancashire

    1 review

    5.0

    1 review

    Dined on 22 December 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    The food was good for what we wanted but lacked all the trimmings expected of a Christmas lunch, especially at £30 per head which is expensive for 3 courses where they are quite simple meals

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  24. SimonO

    Manchester

    1 review

    5.0

    1 review

    Dined on 17 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Visited samlesbury hall. Did the spooky tour with Simon Entwistle. Finished with a lovely lunch at the heritage cafe. All staff very pleasant, food was very good.

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  25. AnnD

    Lancashire

    1 review

    5.0

    1 review

    Dined on 16 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food. Friendly helpful staff. Relaxed atmosphere.

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  26. AliLS

    Manchester

    2 reviews

    3.0

    2 reviews

    Dined on 16 December 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    We had food from the Christmas menu, food was ok. The cheap burger bun (along with sesame seeds) was a let down for the hot roast turkey sandwich though. Also, the waitress (black glove wearer) made an unnecessary comment when I made an enquiry about our order. Atmosphere lovely and other waiting on staff very polite. Felt it was expensive for what we had so most likely wouldn’t visit again.

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  27. GemmaP

    Lancashire

    1 review

    5.0

    1 review

    Dined on 10 December 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    We came to eat here after visiting the Victorian Father Christmas at Samlesbury Hall. Festive Menu is fab! We eat here often and its always great! only thing I would say is that we felt a bit squashed this time but understand they were busy due to Christmas celebrations. Overall great food and service, thoroughly recommend.

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  28. ROYD

    Lancashire

    1 review

    5.0

    1 review

    Dined on 10 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Nice spot with rural outlook. Staff were attentive enough and the food was good quality. Not cheap, but well prepared with medium sized portions, so three courses doable without been over full. Did not have one of the cake towers, but they looked good. Would go again.

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  29. ClaireT

    Manchester

    1 review

    4.0

    1 review

    Dined on 8 December 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Lovely food. It was just a bit chilly and did not feel cosy. The staff were also very lovely

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  30. JuliaW

    Lancashire

    3 reviews

    5.0

    3 reviews

    Dined on 8 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent, attentive and friendly service. Would highly recommend this cafe for a lovely lunch or breakfast. Good value home cooked food…Faust wonderful!❤️

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  31. OpenTable Diner

    Lancashire

    1 review

    4.0

    1 review

    Dined on 5 December 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Obviously a very lovely place, we only had soup but very nice, service was great, not many people so not much ambiance at the time but imagine that would improve, quite cold too. Think it would have been helpful to open it up to the coach load who were all crammed into the tiny wafflery who obviously couldn’t cope so a lot of complaints there as everybody having to wait far too long for their orders. (Our first time at the Wafflery which wasn’t a good experience, gorgeous rooms and warm, but half the amount of the waffles and sticky toffee pudding for half the price and not so stodgy would have been far better).

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  32. OpenTable Diner

    Lancashire

    1 review

    5.0

    1 review

    Dined on 3 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food hall is very clean modern and bright,based in a car park away from the Hall. No complaints about the service but was slightly disappointed as it has nothing to do with the Hall.

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  33. MelanieS

    London

    3 reviews

    5.0

    3 reviews

    Dined on 3 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff at samlesbury hall were so friendly and their customer service was outstanding . The food was delicious and an excellent and well balanced selection of savoury and sweet food on the afternoon tea . The produce was so fresh , delicious and excellent quality . I’d highly recommend the cafe , keep up the fantastic work ! Thank you

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  34. OpenTable Diner

    Lancashire

    1 review

    5.0

    1 review

    Dined on 2 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    First time at this café, and it was excellent. The service was great. The food was all home-made and have excellent quality. It was slightly too cool whilst eating for my liking but it was very cold outside.

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  35. OpenTable Diner

    Lancashire

    1 review

    5.0

    1 review

    Dined on 28 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food, lovely cafe. Reasonable prices,couldn't complain about anything.

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  36. MikeG

    Lancashire

    1 review

    4.0

    1 review

    Dined on 19 November 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    I am now a repeat customer and will return again. I like the range of food and the pricing is reasonable. A lovely place to visit.
    Heritage Cafe at Samlesbury HallResponded on 20 November 2023
    Thanks very much Mike, see you soon.

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  37. louises

    Manchester

    1 review

    3.0

    1 review

    Dined on 18 November 2023

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 2
    Really poor service, had to ask for a drink four times. The waiter serving us had no interpersonal skills, quite rude and just generally disinterested.

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  38. PebblesW

    Lancashire

    3 reviews

    5.0

    3 reviews

    Dined on 18 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went to the Heritage Cafe for a Saturday Morning breakfast with family and dog , fantastic reception and greeting , dog offered treat and water immediately once seated . Both the staff who greeted us were amazing at hosting . Service was fantastic and food excellent . A wonderful experience and a jewel we are glad we found and will be returning . Thank you

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  39. RenjiAbarai

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 9 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Once again a wonderful experience, the team could not have been more accommodating for me and the babies The food is fantastic and can only be described as cooked with love The coffee get a 5 start review, veritably sets you up for a day with the kids

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  40. FrancesA

    Lancashire

    1 review

    5.0

    1 review

    Dined on 31 October 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    A good selection of locally sourced food and drink. A pleasant relaxing atmosphere after an interesting visit to the Hall.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Heritage Cafe at Samlesbury Hall offers takeout which you can order by calling the restaurant at 01254 812010.

Heritage Cafe at Samlesbury Hall is rated 4.5 stars by 318 OpenTable diners.

Heritage Cafe at Samlesbury Hall does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

23:30


Booked 8 times today

Order delivery or takeout

Google Map for Heritage Cafe at Samlesbury Hall

Samlesbury Hall, Preston New Road, Preston, Lancashire PR5 0UP

Additional information

  • Area
    Preston
  • Hours of Operation
    Breakfast Tue–Sun 08:30–11:00 Brunch Tue–Sun 11:00–12:00 Lunch Tue–Sun 12:00–15:00
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Free parking
  • Public Transit
    The 57 bus between Blackburn-Preston stops directly outside.
  • Payment Options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Cafe, Counter Seating, Dog Friendly, Gender Neutral Restroom, Gluten-free Options, High Tea, Patio/Outdoor Dining, Takeaway, Weekend Brunch, Wheelchair Access
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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