Holiday inn - Gloucester

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1. D

   Dave

   South Wales

   2 reviews

   4.0

   2 reviews

   Dined on 7 August 2022

   overall4food4service4ambience4

   Had breakfast here, selection of the continental was good the only disappointment was they did not have any almond or oak milk as an alternative the diary only soya which I can't drink. The cooked breakfast was excellent.

   Report
2. J

   Jarl

   Gloucestershire

   1 review

   4.0

   1 review

   Dined on 3 August 2022

   overall4food4service3ambience3

   Good enough food, though slow service on this occasion.

   Report
3. J

   Jarl

   Gloucestershire

   2 reviews

   4.0

   2 reviews

   Dined on 2 August 2022

   overall4food4service4ambience3

   Pleasant meal, with good service from the team led by Julie.

   Report
4. NC

   NatalieC

   Northampton

   1 review

   3.0

   1 review

   Dined on 26 July 2022

   overall3food3service4ambience4

   Have stayed here a few times now, which means it cannot be that bad to keep coming back, BUT the breakfast could definitely benefit from improvements, especially for the price you pay. No bread, no jams, no pastries, no smoothies. It’s very limited on choice and quantity but the staff are very friendly and helpful and will try and get you the items you ask for, but 8/10 they don’t have them even though they are on the menu. We always eat around 8.30/9.00am too, so, it’s not like we’re turning up right before closing time where you would expect items to be potentially less in number.

   Report
5. H

   Hubb

   Gloucestershire

   1 review

   2.0

   1 review

   Dined on 24 July 2022

   overall2food2service3ambience2

   Good service, food average and over priced, drinks way to expensive, with a office surroundings feel to the restaurant

   Report
6. D

   Dave

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 24 July 2022

   overall5food5service5ambience5

   Breakfast was lovely, had a good selection of choice of cereal and cooked. Also had alternative milks that were dairy free

   Report
7. A

   Alex

   1 review

   2.0

   1 review

   Dined on 18 July 2022

   overall2food2service2ambience2

   Table not cleaned. Offered cutlery from previous guest. Ordered a club sandwich with brown bread, arrived with white. Took quite a long time. Overpriced for the quality

   Report
8. TJ

   TracyJ

   1 review

   3.0

   1 review

   Dined on 19 June 2022

   overall3food3service4ambience4

   Bar staff very efficient and friendly - reception hit and miss - nice and clean bar again was the top of the list - food ok nothing to complain about -room a bit worn but clean -bar staff made the stay for me well done to the staff who were working 19th and 20th June shift afternoon to night a credit to the hotel thankyou

   Report
9. TF

   TerryF

   1 review

   4.0

   1 review

   Dined on 17 June 2022

   overall4food4service4ambience4

   We travel frequently as sporting officials and have a cap to our expenses for evening meals. Sadly, every item on the menu exceeded this cap although we were happy to pay the extra amount ourselves for the convenience of eating in-house rather than going out again after a long day. Most of our colleagues did choose to eat elsewhere, however. Service was fair, although I waited some time for a second drink due to a barrel being changed...it would have been better service to have told me of the expected delay rather than me having to come out to the bar to enquire. Food was good.

   Report
10. GM

    GaryM

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food5service4ambience5

    Clean, fresh and attentive. Went at a busy period, but all in all no issue at all.

    Report
11. JC

    JonathonC

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 9 June 2022

    overall5food5service5ambience5

    Enjoyed our food, Lovely staff and was great all round service

    Report
12. ZA

    ZALI

    1 review

    5.0

    1 review

    Dined on 7 June 2022

    overall5food5service5ambience4

    The hotel and restaurant are great. The staff was very kind and helpful, the food was fine and stay quiet and easy, exactly what I expect from a hotel.

    Report
13. P

    Phil

    1 review

    3.0

    1 review

    Dined on 7 June 2022

    overall3food2service4ambience3

    Ordered dish with balsamic rice and got boiled rice. They ran out of most if vegetarian starters. The staff were very helpful and polite.

    Report
14. SC

    SteveC

    1 review

    5.0

    1 review

    Dined on 30 May 2022

    overall5food5service5ambience5

    Fabulous meal and great service. Very enjoyable experience after a long journey.

    Report
15. BK

    BKum

    1 review

    3.0

    1 review

    Dined on 29 May 2022

    overall3food3service4ambience3

    The family room or 2 kids 2 adults room is just way too small. But we had great half board deal so was still good value for money. Not 4 star rooms though

    Report
16. M

    Maximus

    London

    2 reviews

    4.0

    2 reviews

    Dined on 29 May 2022

    overall4food4service5ambience4

    We had dinner included as part of our stay. Food was better than expected and we had a lovely waitress called Tasha. We were also given a celebratory drink as it was our anniversary.

    Report
17. r

    rhonda12

    Gloucestershire

    2 reviews

    4.0

    2 reviews

    Dined on 29 May 2022

    overall4food4service4ambience4

    Good selection on the menu ,good size portions , prompt service

    Report
18. m

    michaell

    1 review

    4.0

    1 review

    Dined on 14 May 2022

    overall4food3service5ambience5

    The food was good when we eventually had it my wife had soup which was cold had to take it back mo fuss . I had drink which I never ordered . And paid for the drink I never had. Did not complain .

    Report
19. MK

    MarionK

    1 review

    3.0

    1 review

    Dined on 10 May 2022

    overall3food3service3ambience3

    Fish and chips was ok, short on staff everyone on shift was working very hard to manage everything. We did not like the hotel very much. Were passing thru staying 1 night and probably will not return again.

    Report
20. RR

    RichardR

    1 review

    2.0

    1 review

    Dined on 3 May 2022

    overall2food2service2ambience3

    The reception service was helpful on arrival and departure. The service at the bar was off-hand and extremely slow for me and fellow guests. The waitress in the restaurant was very personable but the kitchen service was extremely slow- 1 hour! Others endured a similar delay. The chicken in my Caesar salad was tough and barely cooked sufficiently to avoid a more serious complaint. I have used many Holiday Inns in a professional capacity previously: this was the poorest bar and restaurant service to date.

    Report
21. VD

    VivienneD

    1 review

    4.0

    1 review

    Dined on 30 April 2022

    overall4food4service4ambience4

    Been before, the food was excellent and of good value, nutritional and very tasty. Was well and truly stuffed after three courses, including a bottle of lovely wine.

    Report
22. AM

    AnneMPauli3465478965423

    1 review

    3.0

    1 review

    Dined on 25 April 2022

    overall3food2service4ambience3

    Lunch dinner - No choice for food preferences, over priced Breakfast good

    Report
23. CF

    CFernandes

    1 review

    2.0

    1 review

    Dined on 24 April 2022

    overall2food2service2ambience2

    Mediocre food with very slow service in a noisy environment. They still add 10% service charge fee on the bill for good measure.

    Report
24. KT

    KarenT

    Birmingham

    4 reviews

    4.0

    4 reviews

    Dined on 23 April 2022

    overall4food4service4ambience5

    Stayed for one night, lovely decor in bar lounge and eating area. Food was cooked to perfection and breakfast layout was exceptional. Clean to a high standard. The perfect overnight stay

    Report
25. p

    petermac

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service5ambience5

    well served , very polite and very willing to help , adjustments made to menu without a fuse on likes and dislikes , if we had to comment the veg was very limited peas and carrots ? could have been a choice ,

    Report
26. JY

    JackieY

    1 review

    4.0

    1 review

    Dined on 18 April 2022

    overall4food4service5ambience4

    Dinner was part of our package and excellent value for money. The food was good and the staff were great. Would definitely recommend.

    Report
27. P

    Peter

    1 review

    3.0

    1 review

    Dined on 10 April 2022

    overall3food3service3ambience3

    Ate in on a Sunday evening, it fulfilled our requirements.

    Report
28. DL

    DonnaL

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 12 March 2022

    overall5food5service5ambience5

    We love staying at this hotel! Food is lovely and amazingly good value 3 course £50 dine for 2 with a bottle of house is great and the staff are polite attentive and happy. Breakfast is also great with so much choice Just a lovely relaxing couple of days Looking forward to coming back again soon

    Report
29. JT

    JillT

    London

    1 review

    3.0

    1 review

    Dined on 20 February 2022

    overall3food2service3ambience3

    Overall a little disappointing, food was expensive for what you received & wasn’t best the best quality. The breakfast in contrast to the evening meal was lovely

    Report
30. MD

    MikeD

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5

    The evening meal, although a bit limited when we were there, was served quickly, and was high quality. The breakfast was just wonderful, with plenty of choices.

    Report
31. OT

    OpenTable Diner

    Orlando

    2 reviews

    1.0

    2 reviews

    Dined on 15 February 2022

    overall1food1service3ambience1

    Poor quality food and expensive for what is was. No atmosphere in the restaurant. Staff are ok and friendly

    Report
32. TW

    TraceyW

    1 review

    5.0

    1 review

    Dined on 12 February 2022

    overall5food5service5ambience5

    Great food, friendly service, fab dining offers too you can’t beat dining here Nothing too much trouble Spacious restaurant and good facilities

    Report
33. R

    Robert

    1 review

    5.0

    1 review

    Dined on 5 February 2022

    overall5food5service5ambience5

    Great weekend break, Holiday Inn was an excellent base, excellent staff throughout with pleasant surroundings. Thank you.

    Report
34. PT

    PaulT

    1 review

    5.0

    1 review

    Dined on 30 January 2022

    overall5food5service5ambience5

    Great service,staff where fantastic and very helpful

    Report
35. WD

    WilmaD

    1 review

    5.0

    1 review

    Dined on 15 January 2022

    overall5food5service5ambience5

    Staff were exceptional in terms of help very efficient check in, breakfast very well organised and food hot and tasty. Room was cold and took sometime to warm up but overall this was a really great hotel

    Report
36. DP

    DeborahP

    1 review

    4.0

    1 review

    Dined on 12 January 2022

    overall4food3service5ambience4

    It was disappointing, although understandable, that there was a restricted menu which meant that the meal choice I wanted was unavailable. I chose the gammon steak which was very tender (good) but also extremely salty (not so good); this may be a problem with the supplier not soaking the meat sufficiently.

    Report
37. DA

    DavidA

    1 review

    4.0

    1 review

    Dined on 10 January 2022

    overall4food4service5ambience4

    Food was great staff were excellent, friendly, welcoming and helpful

    Report
38. NK

    NinaK

    1 review

    4.0

    1 review

    Dined on 12 December 2021

    overall4food4service5ambience5

    The breakfast price is high for those who do not have it included in the room rate. The staff were pleasant. Not fast at clearing tables though and as it was a buffet that's all the restaurant staff had to do! One of the buffet chefs was particularly nice. The plates were all slightly dirty so attention needs to be paid to that.

    Report
39. IS

    IsaacS

    1 review

    1.0

    1 review

    Dined on 7 December 2021

    overall1food1service2ambience2

    Microwaved veg, overcooked sea bass and an indistiguishable sauce that did not reflect the description in any way! Poor quality and value.

    Report
40. FG

    FredG

    1 review

    4.0

    1 review

    Dined on 2 December 2021

    overall4food4service5ambience4

    Nice layout of tables. Good value for the food. Very quick service.

    Report