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The COURTYARD is our Al Fresco dining space - Holiday Inn Southampton-Eastleigh M3,Jct13, Eastleigh, Hampshire

Holiday Inn Southampton-Eastleigh M3,Jct13

4.0
4
271 Reviews
£25 and under
British
Our Open Lobby and COURTYARD offers breakfast, lunch, and dinner complemented by an extensive choice of wines. Our friendly and courteous staff are here to ensure your every need is catered for. Our Children's Menu is available with our IHG Kids Eat Free with 1 full-paying adult.

Make a booking

2 people

19:00


Booked 4 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of Operation
    Daily 11:00–21:15 Breakfast Mon–Fri 06:30–09:30 Sat, Sun 07:00–10:30
  • Phone number
    023 8062 6000
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Ian
  • Catering
    All catering options can be accommodated with enough warning.
  • Private party facilities
    the Courtyard can be used for a private event as can the meeting rooms in The Academy.
  • Area
    Eastleigh
  • Cross Street
    Leigh Road and Passfield Avenue
  • Parking Details
    Hotel Parking
  • Public Transit
    Bus Stop
  • Additional
    Bar/Lounge, Beer, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wheelchair Access, Wine

What 271 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4Service
  • 4Ambience
  • 3.6Value

NoiseModerate

271 Reviews
  1. OpenTable Diner

    Hampshire

    1 review

    5.0

    1 review

    Dined on 17 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good quality food and spoilt for choice and staff were friendly and efficient

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  2. LeanneS

    London

    1 review

    5.0

    1 review

    Dined on 25 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect weekend away for peppa pig world! Breakfast was free for a family of 3. We didn’t eat dinner at the hotel I would say that was the only downside it’s quite pricy but other than that we had a great weekend and will be back.

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  3. NorienZ

    London

    1 review

    3.0

    1 review

    Dined on 21 October 2023

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    The restaurant was short staffed and the manager was running around doing a lot. The food was luke warm and my daughter’s pizza was over cooked.

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  4. VictoriaM

    Manchester

    4 reviews

    4.0

    4 reviews

    Dined on 29 September 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 2
    On the whole the restaurant and service was really good. Food was nice. Atmosphere was a bit let down by very loud and noisy families. Was very busy both days as it seems they had big events on in the conference suite so service was a little slow. Recommend installing some more furnishing - cushions, curtains etc to soften/soak up the noise.

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  5. OpenTable Diner

    Hampshire

    1 review

    5.0

    1 review

    Dined on 25 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect setting for breakfast, great spread and choice of food and drinks. Everything was topped up regularly and tables cleaned promptly.

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  6. CalumS

    Hampshire

    1 review

    5.0

    1 review

    Dined on 18 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent good, portion size were big so great value for money. Staff so firnedly especially Jessica and the managers.

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  7. Bellisimo

    Hampshire

    1 review

    4.0

    1 review

    Dined on 14 September 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food but felt slightly over priced - paying for the ‘location’ I feel. Environment is very nice and catered well for a family of five. Staff were initially very attentive.

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  8. Mamz

    London

    1 review

    3.0

    1 review

    Dined on 14 September 2023

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3
    Customer Service skills is essential within hospitality. I was advised to collect my milk and cookies from the bar. After doing so, I sat down in the wrong area. It would be completely ok if it was explained beforehand on where to sit, however as my girls were half way through their milk, we were told to get up and leave. We were asked questions in a sarcastic manner as if we were expected to know the rules. We felt belittled. Though it was not a big deal, customer service skills should be top priority within this sector as ultimately, the customers are the boss. We were not causing anyone any disturbance. We had to pack away our aprons, high chairs, cups, changing bags and much more, simply to move to the next table. Waiting an additional 2 minutes would suffice but we were made to move. I think a little kindness could’ve went a long way. It’s because of this particular staff member, I write this review. She wasn’t professional in her work, it was obvious that she wanted to quickly clock out and leave although there was another white family behind us eating. Could it be that I’m Asian or Muslim? A simply action like this makes one wonder if we are, at all welcome. The mannerism of this staff member continued the next evening also. I felt like I was being watched whilst using the microwave as if I would be the one who breaks the microwave. I forgot the staff members name. She was a white women with strawberry blonde hair, probably 5ft 3, slim build. It most definitely left a bad taste in our mouths.

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  9. Chloe

    Devon

    1 review

    4.0

    1 review

    Dined on 8 September 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Breakfast was included so this was good but felt the evening menu was priced high for standard food. Good amount of choice and fast service and food was nice and hot.

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  10. KellyB

    Hampshire

    1 review

    5.0

    1 review

    Dined on 6 September 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Lovely staff, so helpful. Price of food is slightly high. Needs to be more competitive.

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  11. Katyt

    London

    1 review

    5.0

    1 review

    Dined on 31 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely great place. Child friendly. Accomodating to indivifamily needs and allergies.

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  12. OpenTable Diner

    Hampshire

    1 review

    4.0

    1 review

    Dined on 28 August 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 2
    Food good but over priced and pudding took ages to come out was going to cancel it as my toddler was waiting for ages and getting tried

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  13. MikeSeeds

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on 26 August 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Perfect for families coming from Paultons Park, kids comfortable making noise and food was great. Waiter could have been better and more polite but didn't ruin the evening.

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  14. MeganJ

    Hampshire

    1 review

    5.0

    1 review

    Dined on 25 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful staff, very helpful from booking to checkout! Accommodated our needs without any issues. We will recommend and return ourselves

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  15. SophieN

    Birmingham

    2 reviews

    3.0

    2 reviews

    Dined on 25 August 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3
    Evening meal was nice, but was over priced for what it was. Our little girl suffers from severe allergies. Although they have an allergy system in place, she was given mash potato on her plate (containing milk which she is highly allergic to). Luckily I spotted it as soon as the meal was placed in front of her and asked for a new meal to be cooked. Breakfast was nice and there was plenty of choice. However, not great service in terms of allergies again. We were given a card to fill in and was told someone would come and collect it so a breakfast could be cooked separately for our little girl. Nobody came back to collect the card. As I already had things with me just in case I didn’t chase this, but I feel more attention needs to be given towards allergy sufferers. Yes there is a card system in place to note the allergies, but this seemed to be ignored in the kitchen for the evening meal and was not even collected for breakfast. Instead I cooked a crumpet (from home) in the toaster and used our own dairy free butter.

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  16. MichaelO

    Hampshire

    1 review

    1.0

    1 review

    Dined on 18 August 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Food was okay but waiting time took for ever with dinner..Breakfast was fine

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  17. AlexD

    Hampshire

    1 review

    5.0

    1 review

    Dined on 18 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A perfect meal after a long journey. All the staff were wonderful and the food was fantastic. The kids portions were perfectly portioned and we had a great time.

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  18. LissaB

    West Sussex

    1 review

    4.0

    1 review

    Dined on 16 August 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    I was very impressed with my first contact at reception, a lovely gentleman and also the guy who showed us to our table at breakfast. Overall I was very happy with our stay, the only thing I disliked was my bed was a little hard for me but this certainly wouldn't stop me coming again. Thanks

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  19. Nana

    Hampshire

    1 review

    5.0

    1 review

    Dined on 13 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    With a 3yr old and visiting Paultons Park this hotel is perfect, catering for young children brilliantly The staff are wonderful.. all of them! Without children I'd leave eating and drinking till after the rush!

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  20. BrianP

    Hampshire

    1 review

    5.0

    1 review

    Dined on 11 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Thoroughly enjoyable meal. The waitress was very attentive and followed up quickly when she noticed our desserts had not arrived promptly.

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  21. OliverD

    Hampshire

    1 review

    5.0

    1 review

    Dined on 6 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellent, a little overpriced slightly but well made up for with quality and taste. The brownies was like nothing I ever tasted I was so happy! Service was outstanding from start to finish when dining

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  22. MichelleM

    Hampshire

    1 review

    3.0

    1 review

    Dined on 4 August 2023

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Lovely hotel very helpful, the food was very expensive and not really value for money, but service was brilliant

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  23. LisaW

    Surrey

    1 review

    1.0

    1 review

    Dined on 3 August 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    First time at holiday inn. Very disappointing service and food was very poor. Room was very average. When putting across my issues to management regarding food and service they hardly apologised and had no resolutions. Better off staying at premier inn or similar. Don’t like leaving reviews which are poor but unfortunately holiday inn Eastleigh deserves it.

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  24. ColleneB

    Hampshire

    1 review

    5.0

    1 review

    Dined on 3 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Welcome into the restaurant was polite. Lovely staff.menue was straight forward. I love the fact kids eat free that's a winner. Food was tasty.good service

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  25. GarethW

    Hampshire

    1 review

    2.0

    1 review

    Dined on 30 July 2023

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2
    Good service, very poor value though- then with an added 'hidden' service charge. Drinks and food heavily inflated.

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  26. RihabD

    Hampshire

    1 review

    1.0

    1 review

    Dined on 29 July 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The receptionist who has short blond hair has not good speaking manner and the night beverage manager the same . The morning staff were better . The lunch was not fresh and the room stinks (so strange smell ) the service is poor and the night staff not welcoming . The worst experience

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  27. SteveH

    London

    1 review

    5.0

    1 review

    Dined on 28 July 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great staff and very good service along with nice food.

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  28. SarahS

    Hampshire

    1 review

    5.0

    1 review

    Dined on 27 July 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Fantastic service. It was my daughter's birthday and we asked if they could bring out a cake which they did and all the staff sang happy birthday to her. Really lovely team ad food was great

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  29. Daniel

    Exclusive

    1 review

    2.0

    1 review

    Dined on 27 July 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Expensive food however convenient if staying in the hotel. Avoid pizzas, completely soggy throughout soggy (even the crust). Burger was average, but poor for the price. Lots of menu items were unavailable.

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  30. ChrisL

    Hampshire

    1 review

    5.0

    1 review

    Dined on 26 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Nice breakfast - was at 6:30am so it was quiet but not dead.

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  31. Coxy

    Buckinghamshire

    4 reviews

    5.0

    4 reviews

    Dined on 24 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We dined here the first night and decided to return for our second night. As the hotel is child friendly it worked well for all of us

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  32. UrmilaD

    Hampshire

    1 review

    3.0

    1 review

    Dined on 23 July 2023

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    Staff was lovely and polite however on our return to room for 2 nd night . Found that the room had not been cleaned the bins were still filled with dirty nappies and the beds unmade . No toilet paper and no fresh towels On numerous calls to the front desk housekeeping did not respond only to give fresh towels when bathing our grandchildren . Thought we might have to use the same towels again front desk staff apologised however that did not make up for the stress and inconvenience we had to endure . Sorry to say was most disappointed when the experience would have been wonderfull as staff all around were very helpful . But housekeeping left a lot to be desired.

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  33. Coxy

    Buckinghamshire

    4 reviews

    5.0

    4 reviews

    Dined on 23 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Sat at end of restaurant with other families. Children were well catered for and food was good.

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  34. RebeccaO

    Hampshire

    1 review

    5.0

    1 review

    Dined on 23 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely hotel Lovely rooms very clean Lots to do for the children Definitely would stay again

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  35. JasonG

    Brighton

    1 review

    4.0

    1 review

    Dined on 21 July 2023

    1. Overall 4
    2. Food 1
    3. Service 5
    4. Ambience 3
    Waitress service was superb, so kind to my daughter. Food was bad. Pasta with Pesto was swimming in water like soup and the burger was watery. Pretty poor for £45 for 1 adult & 1 child

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  36. KatieL

    Essex

    1 review

    4.0

    1 review

    Dined on 21 July 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Breakfast had children's plastic plates, bowls, cups and cutlery, which was brilliant. The restaurant was very clean and the coffee machine sorted regularly (it needed the grounds tray emptied regularly, but staff were on it so very little wait time). The hot food was warm and the usual variety. Pastries were lovely! Overall, breakfast was good. Dinner was expensive and the pizza was not nice. The chicken was covered in black pepper so I was unable to eat it and the base was quite doughy, although it was huge. The children's meals are free with an adult meal and according to the menu, children get a free portion of tortilla chips on arrival at the restaurant. We were given them, but subsequently charged 1p for them?! My husband and one son each had a starter that they both enjoyed.

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  37. AlasdairD

    Hampshire

    1 review

    4.0

    1 review

    Dined on 17 July 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food at a reasonable price with unobtrusive service and good value for money.

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  38. EmmaH

    Hampshire

    1 review

    5.0

    1 review

    Dined on 17 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had the best service, the waiter was very polite and catered to our needs (tired toddler). The food was fresh, hot and delicious. I found some of the menu prices high, but good quality so worth it.

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  39. OpenTable Diner

    Hampshire

    1 review

    1.0

    1 review

    Dined on 12 July 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service was slow. Food was cold (I had gammon) and it is very expensive

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  40. DeLH

    Hampshire

    1 review

    5.0

    1 review

    Dined on 9 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a lovely stay the night before going to Paultons park / Peppa pig world. Very friendly, great with kids. Very clean and everything you need. Restaurant was great, we booked evening meal and breakfast times in advance which I would recommend as it does get busy.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available

FAQs

Holiday Inn Southampton-Eastleigh M3,Jct13 is rated 4 stars by 271 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 4 times today
Google Map for Holiday Inn Southampton-Eastleigh M3,Jct13

Leigh Road, Eastleigh, Hampshire SO50 9PG

Additional information

  • Cross Street
    Leigh Road and Passfield Avenue
  • Area
    Eastleigh
  • Hours of Operation
    Daily 11:00–21:15 Breakfast Mon–Fri 06:30–09:30 Sat, Sun 07:00–10:30
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Hotel Parking
  • Public Transit
    Bus Stop
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Ian
  • Additional
    Bar/Lounge, Beer, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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