Holiday Inn Southampton-Eastleigh M3,Jct13

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1. SL

   SineadL

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service5ambience5

   Very friendly staffs and I be will recommend to friends & family this hotel. Easier to close to Pegga pig world as well

   Report
2. KT

   KTwickers

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service5ambience4

   Great choice of breakfast, service helpful, nice and clean

   Report
3. NF

   NancyF

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service3ambience3

   The food was very nice. A few dishes were not available unfortunately. There was a wedding function occurring which resulted in the service being somewhat slow. The table next to us felt slightly too close which made it uncomfortable for us to have a natural conversation. The air conditioning seem to go high during our desert which didn't make us feel like staying on to have coffee or another drink. The food itself made up for the negatives.

   Report
4. A

   Ajaxman

   Hampshire

   2 reviews

   5.0

   2 reviews

   Dined on 22 June 2022

   overall5food5service5ambience4

   Probably the best Holiday Inn I have stayed at for Food Quality, Customer Service and Ease of Access. Certainly will return again to use as a base for business visits in the region.

   Report
5. A

   Ajaxman

   Hampshire

   2 reviews

   5.0

   2 reviews

   Dined on 22 June 2022

   overall5food5service5ambience4

   Excellent food and very good service. Best breakfast I have had at a Holiday Inn!

   Report
6. SH

   SelenaH

   1 review

   5.0

   1 review

   Dined on 16 June 2022

   overall5food5service5ambience5

   Loved our little stay at the hotel while visiting peppa pig. Hotel was perfect child friendly. Will be back.

   Report
7. MW

   MichaelW

   1 review

   4.0

   1 review

   Dined on 14 June 2022

   overall4food4service4ambience4

   Excellent selection for all ages. Tables are a little close to get a buggy through to your table without chairs/people being moved.

   Report
8. RR

   RossR

   Hampshire

   1 review

   5.0

   1 review

   Dined on 13 June 2022

   overall5food5service5ambience5

   The food was surprisingly good, and the team were great very friendly and very helpful. We had arrived late due to an accident and missed our reservation but they found a table for me my wife and 2 young kids. Can’t fault them.

   Report
9. RR

   RossR

   Hampshire

   2 reviews

   4.0

   2 reviews

   Dined on 12 June 2022

   overall4food5service5ambience5

   Great food but the rooms need updating and the air conditioning does not seem to work. Was like sleeping in a sauna.

   Report
10. ZH

    ZoeH

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5

    Lovely food and fast service Staff friendly Amazing choice at breakfast

    Report
11. JB

    JudithB

    1 review

    5.0

    1 review

    Dined on 9 June 2022

    overall5food4service5ambience4

    Stayed there for two nights as going to Peppa Pig World with daughter and grandson. The children's play room (Kidz Inn) was the highlight of the stay for my grandson. He was in it all the time. The gym is very well equipped. The swimming was great as was the sauna (didn't use the steam room). The staff were so helpful and friendly they couldn't be faulted. Food was fairly expensive, but if you stocked up on breakfast, you don't need anything until the evening, anyway, and the hummous was plenty and really nice. Club sandwich (£13.50) - could have fed two people easily!!! Parking is free - so that was good, too. I would definitely stay here again, even if not going to Peppa Pig World.

    Report
12. DM

    DavidM

    1 review

    2.0

    1 review

    Dined on 7 June 2022

    overall2food2service1ambience4

    The room and facilities met our expectations however the service and quality of food in the evening were disgraceful We spent 2 hours in the restaurant and that was purely down to poor service. As we had a child who was falling asleep at the table it was really difficult to manage. We had to ask 3 times for service. We got our drinks after we had our starter The starter was absolutely awful The waitress took the food to the wrong table twice. We didn’t even get an itemised bill so we have no idea if we paid the right amount We won’t be staying here again

    Report
13. D

    David

    1 review

    1.0

    1 review

    Dined on 7 June 2022

    overall1food3service3ambience3

    Dirty plates, lack of cutlery on table and sticky floor around the hot drinks station was disappointing. Also tried to book a table for our second day but only one slot available at 6.30am which wasn’t practical with two young children

    Report
14. KB

    KBCD

    1 review

    2.0

    1 review

    Dined on 6 June 2022

    overall2food1service2ambience2

    Breakfast was okay but the dinner was a let down, had to send our main meal back. Wouldn’t return again, overpriced for the quality.

    Report
15. KM

    KimberleyM

    1 review

    5.0

    1 review

    Dined on 4 June 2022

    overall5food5service5ambience5

    Booked through Paultons park and I’ve got to say it was lovely. It was close to the park, received little bags for the kids on arrival all by with a milk and cookie ticket for them both. Room was clean and tidy. Breakfast was included in our package and it was lovely, lots of choice along with coffee/ tea.

    Report
16. L

    Leni

    1 review

    4.0

    1 review

    Dined on 4 June 2022

    overall4food5service5ambience3

    Good place to stay with kids. Big swimming pool, very good breakfast, lovely playroom and friendly staff. Family rooms could be bigger as felt a bit cramped. Not bad for a short stary.

    Report
17. SJ

    SarahJ

    1 review

    5.0

    1 review

    Dined on 2 June 2022

    overall5food5service5ambience5

    Lovely hotel perfect for travelling to peppa pig world and families. From the cleanliness to friendly staff that makes you feel welcome you receive. We used the pool twice and it was another way to keep your little ones entertained, they also have a playroom which was fab. Breakfast was ample and lots to choose from. Evening meal was really nice, lots to choose from the menu and the kids buffet was amazing especially for fussy eaters. Would highly recommend and we would definitely book again in the future with an extra night.

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18. NB

    NasimaB

    1 review

    5.0

    1 review

    Dined on 1 June 2022

    overall5food5service5ambience5

    Holiday Inn eastliegh breakfast was absolutely amazing and plenty of choice for everyone including little children. Full English breakfast, cereals, croissants, pastries, drinks, fruits, yoghurt, jam butter honey syrup etc tea and coffee, hot and cold milk. Very tasty too and buffet was fresh and always topped up. You guys are doing a fantastic job thank you so much

    Report
19. TB

    TerryB

    Hampshire

    1 review

    2.0

    1 review

    Dined on 1 June 2022

    overall2food2service1ambience2

    Hotel was ideal location for Paultons Park although on a main road. Staff were poor to average and food was expensive and limited for dinner. Mens showers in pool changing area were freezing and no one to oversee the pool rules. Not enough tables for breakfast even though breakfast included in the hotel stay.

    Report
20. TB

    TerryB

    Hampshire

    2 reviews

    2.0

    2 reviews

    Dined on 31 May 2022

    overall2food2service1ambience2

    Slow service in the dining area - waited 15 mins to be seen awhile the staff member was tapping into her screen and looking for paperwork. Pool area not overseen as people were diving, jumping and running around and into the pool with very young children even though a large notice on the wall said this was against the regs. Mens showers were freezing cold in the male changing areas. Even though breakfast was included there were not enough table to seat all guests so had to book at last minute to sit. Not a good experience overall.

    Report
21. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 30 May 2022

    overall2food2service1ambience2

    Wasn’t the best breakfast had better

    Report
22. RA

    RebeccaA

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5

    Couldn’t fault breakfast, plenty of choice and being filled up so nothing was empty. Only thing was the toaster the toast kept getting stuck

    Report
23. TT

    ToriT

    1 review

    5.0

    1 review

    Dined on 26 May 2022

    overall5food5service5ambience5

    Good food, lovely staff, good choices, decent value for money

    Report
24. s

    stace84

    London

    3 reviews

    5.0

    3 reviews

    Dined on 22 May 2022

    overall5food5service5ambience5

    Staff were fantastic, I have coeliac disease and the manager was very knowledgeable and helpful. She took my allergy very seriously and the chef detailed all the meals that were safe for me to eat and stated that some ingredients could be cooked in a different way to make sure there was the least amount of cross contamination risk. Very good experience overall, would highly recommend.

    Report
25. MW

    MarkW

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5

    Never used open table before but very impressed with how the app worked and ease of booking. Hotel restaurant was very recently decorated and looked great. The food was excellent and very good deals - staff very attentive. Will definitely stay and eat here again

    Report
26. RG

    RussellG

    Hampshire

    1 review

    3.0

    1 review

    Dined on 17 May 2022

    overall3food4service5ambience4

    An admin error saw my reservation taken by another guest but staff found a table for me in half an hour

    Report
27. JL

    JulieL

    1 review

    5.0

    1 review

    Dined on 17 May 2022

    overall5food5service5ambience5

    Good variety and everything tasted good. Even my fussy toddler ate!

    Report
28. SH

    SimonH

    1 review

    2.0

    1 review

    Dined on 16 May 2022

    overall2food4service1ambience3

    The food available was generally good and tasty. But there was no clearance of tables on both days we were there. Kids plates and cutlery were available on the first day, but not the second. Some of the high chairs were broken, meaning we had to swap these several times. The hotel reception and restaurant is nicely decorated, however the rooms definitely do not reflect the same level of quality.

    Report
29. CH

    CraigH

    1 review

    3.0

    1 review

    Dined on 14 May 2022

    overall3food4service1ambience3

    the service at reception was poor, i was asked a handful of questions 1, what sort of room i wanted and i asked for a large bed but i was given a room with 2 single beds. another question was if i wanted to add breakfast i said yes, this never got added and i had to have an embarrassing debate at breakfast over the matter. How could anyone get it all so wrong very simple process. i tried to eat in the restaurant in the evening with my daughter but hadn't booked as we arrived late and despite lots of empty tables i was turned away and had to eat in our room were there was on 1 chair to sit on between us. The food was good though. Great hotel with huge potential just my personal experience was a little frustrating. i stay in hotels every weekend with my daughter but i guess ill stick to premier inn in future. best Craig

    Report
30. B

    Bells

    Gloucestershire

    1 review

    1.0

    1 review

    Dined on 10 May 2022

    overall1food2service1ambience1

    Breakfast was a simple buffet, nice but nothing great. Tables are not spaced very well and ended up being in the middle of a walk way.

    Report
31. B

    Bells

    Gloucestershire

    2 reviews

    2.0

    2 reviews

    Dined on 9 May 2022

    overall2food3service3ambience2

    Had to order drinks twice as the first didn't arrive, and then charged for the missing drinks. Service overall was quite slow, but the waiting staff were friendly. The food was OK and there was a good selection on the kids buffet.

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 9 May 2022

    overall5food5service5ambience5

    My daughters birthday

    Report
33. MS

    MarieS

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5

    Friendly, helpful staff. Perfect set up for families.

    Report
34. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 5 May 2022

    overall3food4service4ambience2

    Kids buffet is free only if an adult pays for a full price meal, not 2 sides but this was not mentioned even though they were very aware what we were buying. I feel like I was deceived. Even the waitress agreed we should have been told as we were ordering.

    Report
35. AJ

    AmyJayne

    1 review

    1.0

    1 review

    Dined on 5 May 2022

    overall1food2service1ambience1

    Disappointing service 45 minute wait for adult meals both nights No water available at breakfast time Overpriced menu that was limited Lack of staff (was told this by actual staff member) Loved the actual hotel just really disappointed in restaurant for dinner

    Report
36. IS

    IanS

    1 review

    1.0

    1 review

    Dined on 3 May 2022

    overall1food1service1ambience2

    Arrived 5 minutes before our booking, the restaurant was quiet but our table wasn't ready and we were told it would be a 45 minute wait and given a printed list of other places to go and eat. Really felt like the staff didn't want anyone there.

    Report
37. S

    Shaunna

    1 review

    1.0

    1 review

    Dined on 3 May 2022

    overall1food1service2ambience2

    Worst stay noise was insane pool was Baltic & got turnt away at our table.

    Report
38. JB

    JohnB

    1 review

    1.0

    1 review

    Dined on 3 May 2022

    overall1food1service1ambience1

    Service was very slow, had to get waitresses attention for us to order and she said “whoops” so obviously had forgotten about us. Food wasn’t good quality at all for the money. We moved tables because our baby fell asleep but there was no one around to let them know we had moved and when our food was brought out, the man holding it looked at our old table and walked straight back into the kitchen without even having a glance around at the other tables to see where we were! Then when the food was brought out I said “small portion” and was completely ignored by the same man. We did make it clear the food was just OK at the time.

    Report
39. HO

    HannahO

    Hampshire

    2 reviews

    5.0

    2 reviews

    Dined on 3 May 2022

    overall5food5service5ambience5

    Amazing service and good food. Good with kids highly recommend

    Report
40. l

    laurab

    1 review

    5.0

    1 review

    Dined on 3 May 2022

    overall5food5service5ambience5

    Staff went above and beyond to cater for my allergies and made me feel really comfortable and reassured.

    Report