Please note our BAR reservations are for our downstairs bar 46&Mercy, and not the restaurant. We have a special snack menu available for our bar.
Too loud, bad food, overpriced. Seems more like a nightclub than anywhere anyone would want to eat. Couldn’t even get the chips right
My key issue is going somewhere for brunch and there being no coffee or tea. Really quite astonishing.
We weren’t having bottomless brunch, however the waiters / waiteresses were clearly on a go-slow so that customers could not take advantage of the offer. Also don’t serve tea or coffee at brunch.
The food was amazing - however, a few things had run out (like the ribs - the main reason we came!) which was a shame considering we were there at 12 o'clock . Also, I knew it was shared tables, but it is really quite cramped. However, I have to admit the food is really really good. It's just a shame it was offset by the above.
Such a disappointment. First of all to note the young lad that did serve us was excellent and the service rating is no reflection on him it's on the hostesses that crammed a group of 4 people onto a 'sharing' table of 6 when other groups of 2 were given tables for 6 to themselves. We were told it's a social experience where you meet other people - we are a group of grown up adults who don't see each other very often and certainly didn't need to make to new friends. The website does not promote this as part of their offer - we wouldn't have booked. Even on pushing it we were told no and that everyone has to share tables this clearly wasn't the case as other couples were given their own tables. Welcome was appalling we booked a table for 11.30 arrived 10 minutes early and were told to come back rather than be allowed to wait at the table. The 2 hr bottomless drink is a joke as werent even offered a drink until we were 15 minutes in and told last order is 15 minutes before our timeslot ends - so less than 1.5hrs technically. There were so many staff stood around doing nothing and chatting while customers were waiting to order. Quality of food was hit and miss burgers were very good to be fair while the mac n cheese was the worse all 4 of us had ever tasted. Finally and more insulting we paid the bill and left a £20 tip (for the lad who had worked hard to try and provide us good service) and he was sent back to ask why we didn't give the full recommended amount - joke. This place is trying way to hard to be cool and needs to think harder about customer experience.
Requested to add 2 more people to the table which was approved. Service was horrerable, the lady servicing us was very moody and expected us to pay service charge. No bye or thank you from the lady even though we as customer said thank you. Overpriced and most of the food taste the same as they add the bbq sauce to everything, but very well cooked.
Delicious and flavourful food, we had difficulty picking from the menu as it all sounded so great! In particular we loved the crab sliders and duck tacos to start. Wait staff were friendly and attentive. Music was a bit too loud so it was a little hard to hear conversations.
Beef Rib Tacos were unreal, I could’ve just had a big plate of them!! Lots of choice for the bottomless drinks at brunch (7 different drinks). The Meat Hash left a bit to be desired, but Pork Belly Benedict was deeelicious. Don’t miss the Beef Rib Tacos! I’ve been thinking about them since...
Im from the U.S. the south to be exact. This is the first bbq restaraunt in europe that has gotten it right when it comes to bbq. Two thumbs up
An awesome spot! Amazing food and even better service. I will definitely be back.
Great for meat lovers. The food and service was good but it was extremely noisy. When we arrived we were offered bar seating even though I had booked. They also don't have an alcohol free selection, which was disappointing.
I'd recommend for groups as there are long benches for seating.
Have always loved the food here. Normally have the short rib as normally very tasty but this time wasn’t so good this time. The meat wasn’t as tasty as normal
Went there on a date, partner couldn't take the noise. Seating very cramped.
Food was really nice and waitress was very friendly and pleasant. Really enjoyed it.
Not the best service, felt super rushed even tho by the time we had finished our meal we had only been there for 70 mins.
Loved it! Mulled cider is off the chain! All year round please! 😁
Really good food, really good environment. Such good time! The staff are lovely and very accommodating, the food is buff, sightly overpriced but thats central London for you. Really great venue.
Very good smoked BBQ venue and i have been to many, this is one of the best.
We had booked the table for 2:30 & ordered our starters and mains once we had recieved these we were then told that the kitchen closed at 3.
Out of the 7 portions of drinks half way through brunch we were told that 4 had run out.
It is a nice place for brunch but book early to avoid disappointment
If you like meat, you have to try this restaurant at least once
The food was amazing however the customer service was appalling. They never offered a dessert menu or refill for drinks and when questioned why we were told there was an administrative error in our booking and basically we weren't supposed to be there, therefore they needed the table back as they had a party waiting. They then offered us to go downstairs to the lounge to order desserts. The 'manager' stated he could only take off the service charge, to which I reminded him this was optional anyway.
It's a shame as the food was really good. As the other branch is in Fulham this is our nearest one so we may return in the future.
Sort out your customer service training and the staff.
Food is absolutely amazing!!! Tacos are the best thing I've ever eaten for a starter, will be back for more
Great food. The burgers are full of flavour. Great vibe with music playing. Can’t go wrong with the deep fried Oreos for dessert.
Secret meat lovers -what s great place to hang out gorge on fabulous meat good beer and warm welcoming go there before it gets too busy
Great food, great atmosphere and great bottomless brunch, staff were great very attentive would defiantly go back.
Food was good but only criticism was it was all quite quick and came out in one go so for those of us sharing we had to race to eat it all whilst it was still warm. Overall really nice and reasonably priced. 46 and Mercy bar downstairs however had an awful smell and was more like a living room with a bar in so we decided to avoid this and go somewhere else. Toilets also unisex which doesn’t bother me but could bother some people
Amazing food, beef short rib is the best! And the pork belly starter.
Great service and food. Thanks to the whole team for making my birthday a huge success.
Was not bad but previous visit was better. Menu change meant that food was not as good.
Food was out of this world!!! Can't wait to go back
95 minutes for the sitting isn’t great. We were turfed out when our time was up. It sounds like a long time for dinner. But after waiting for the food and having 3 courses. It’s not really that much time. They should extend the seating time for larger parties.
Lots of flavoursome meat, cooked to perfection. I didn't eat for 24hours afterwards. The only other place I have eaten bbq as good as that was Pecan Lodge in Deep Elum, Dallas.
Go, you won't be disappointed.
Food was great. Wasn’t a fan of the bottomless drinks at all. Something ‘normal’ and without tomato or spice would’ve been good
Service was excellent
Great flavour meats and delicious sauces. Loved the meat selection and sides were tasty. The tacos were pretty small I thought but service great and a good vibe.
The service was impeccable and i really enjoyed by Bday celebration there. We had the bottomless brunch and it was very good throughout. Would definitely go again.
Was absolutely fantastic! Have already recommended numerous times. Lovely food and great service - best pulled pork I’ve ever tasted!! And those Tacos.... wow
Great atmosphere and great service for a large group. Will be back!
Food was as good as always and this time the service was good too. Still too noisy to have a conversation though.
We opted for the bottomless brunch. The food was delicious and the music was a great vibe. Waitress was always attentive and topped up our drinks when needed. I love this place because it gives you an option to pick prosecco/bloody marys/other seasonal cocktails from a selected list and you can switch between them all! It was brilliant.
Favourite place as always, cannot wait for brunch!