Hotel Chantelle

4.4
891 reviews
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$30 and under
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Contemporary American
Top tags:
  • Brunch
  • Fun
  • Live Music
One of Manhattan’s rare eateries featuring dining on multiple floors including our rooftop & naturally lit dining room, this LESer flaunts a downtown scene paired with Contemporary-American eats; a retractable glass roof makes it an all-seasons affair, and two lounges downstairs are just the thing for after-dinner cocktailing.
Dining Style
Casual Dining
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Cuisines
Contemporary American, Comfort Food, Bar / Lounge / Bottle Service
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Hours of Operation
Dinner: Tuesday-Sunday: 5:00pm - 11:00pm
Saturday & Sunday Brunch 12pm - 5pm
Late Night: Thursday - Saturday 10pm - 4am
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Phone number
(212) 254-9100
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Seth Levine
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Cross Street
Delancey
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Parking Details
Public Parking Lot is available next door.
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Public Transit
Essex and Delancey Stops on the M & F lines respectively.
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Entertainment
Check our website and facebook page for daily programming.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Outdoor dining , Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Daily 5:00PM - 7:00PM

What Insiders Are Saying

The Infatuation
Rating coming soon

Hotel Chantelle is where you go when it's your 21st birthday and you need to dance because your internship is totally stressing you out.

The Infatuation is an app and website which uses a small team of local editors who dine anonymously to rate and review restaurants. We are partnering with them to bring you their smart, helpful, trustworthy reviews of restaurants on OpenTable
What 891 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.0
service
4.6
ambience
4.1
value
Noise · Moderate
84% of people would recommend it to a friend
5
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KB
New England
3 reviews
Dined 4 days ago
Overall 5food 5service 3ambience 5

The hosts at the front gave us a hard time when we added one extra person but the manager came to our table and handled it. Very nice guy !

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L
1 review
Dined 5 days ago
Overall 1food 4service 1ambience 3

The restaurant made us wait at the bar for 30 minutes before seating us at one of the tables that had been sitting open behind us the entire time. There were several open tables that remained open the entire time we were dining there (so, not reserved).

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l
London
2 reviews
Dined on 7 October 2018
Overall 4food 4service 3ambience 3

Came here for Sunday brunch . Must bring I.D as they ask for this on the door . Great little rooftop and the vibe was cool. We was sat near the bar which is where they have the live music . The live music is good but it was far too loud for such a small area and I couldn’t have a proper conversation with my friend. Service was a little slow and not very attentive and our server was very pushy in asking us to add a tip. Not sure if this is acceptable here as from the u.k. Overall experience pretty good but let down slightly by the service

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AM
New York Area
1 review
Dined on 7 October 2018
Overall 5food 5service 5ambience 5

Went to Hotel Chantelle with my wife and her sister to celebrate my wife’s birthday. The staff was super friendly helpful in every way . Victoria who was one of the hostesses took great care of us knowing it was my wife’s birthday she sent us dessert and drinks . The food was excellent and the music was pumping . We went downstairs to watch the ufc fight it was a home run can not wait to go back .

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CO
New England
3 reviews
Dined on 30 September 2018
Overall 2food 3service 2ambience 3

830pm reservation - seated at 9pm got food at 10:20pm. Wasn’t happy.
We were sat 30 mins after our reservation. The host totally forgot about us, we got a “guess we missed you” email from open table so I don’t think we got checked in properly, when we followed up at the 15 min mark we were told any moment but then waited another 15 mins. Food took forever, drinks took forever. People were nice and waitress was apologetic but we were hungry and wanted a nice dinner out and safe to say this place is better for just drinks. Bar service was good. Food was good once it finally arrived but having plans after dinner we didn’t really get to enjoy had to immediately ask for check.

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JL
New York Area
1 review
Dined on 23 September 2018
Overall 1food 2service 1ambience 4

This was supposed to be a nice, leisurely brunch. My husband loves brunch. But, he usually works on Sundays, so it's never doable. This week, however, he had it off, and I was so excited. So, I found the perfect spot (or so I thought) to take him. Rooftop seating. What looked like a great menu. Well, let's just say, this is three hours we will never get back, nor ones that we'll ever look back on fondly as having been a great Sunday brunch. It was a completely ruined Sunday brunch, and a horrible way for him to spend a rare Sunday off.

There was a giant brown hair in the sauce on my burger. Our waitress disappeared for nearly a half hour, leaving us and two other tables waiting for our checks. And the manager was chatting at front and completley clueless about what was going on. The food that didn't have hair which was the lobster benedict was cold by the time we arrived. And the waitress never returned for me to order something else in place of my burger, cause she went MIA. So, I ended up not having any brunch.

And when the waitress returned, no apology. No nothing. Didn't even care that I'd been sitting there, now 90 minutes, never getting food to eat. My husband is also a server, and he is the king of over-tipping and understanding. Sunday brunch was the first time in 14 years, I've ever seen him leave less than 15%.

As we're walking out, we asked for a manager. Antonella, at the hostess stand is apparently the manager. But you'd never know it, since she never came into the restaurant. She just stood at the hostess stand, outside the restaurant chatting. I find that odd. The entire staff was aware our waitress disappeared. Why wasn't Antonella managing the situation. And why did she assure us that she would be in touch about this situation and never follow thru?

This was just all around BAD. RUN anywhere. Go to McDonald's around the corner. Just don't go to the Chantelle. You'll waste your money and probably leave like us, hungry, annoyed and dumbfounded

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CD
Miami
2 reviews
Dined on 23 September 2018
Overall 5food 4service 5ambience 5

We made reservations there to watch the NYG football game. The upstairs was packed but where we were there were only a few people. You can not hear the game because a DJ was playing awesome music. It was loud and fun and a great time. I would go again. The food was great.

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OT
1 review
Dined on 23 September 2018
Overall 4food 5service 4ambience 4

I was excited trying this place out especially when it was recommended by a lot of vloggers/bloggers.. indeed, it didn’t disappoint us at all. I especially liked the avocado toast and we both enjoyed the food so much. The sangria was the best! I like that the aftertaste i get from drinking this is so good, like a mild fruity but not soury taste.

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CA
1 review
Dined on 22 September 2018
Overall 4food 4service 3ambience 5

Wonderful setting and I loved the live jazz music, Dandy Wellington and his band were extremely memorable and made a great ambiance. I would have liked some more vegan options on the menu!

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OT
New England
1 review
Dined on 22 September 2018
Overall 1food 3service 1ambience 1

Food was fine but everything else as horrible - all the people working were slow and rude and we got kicked out of our table after 1 hour. The hostess on the roof was horrible and absolutely rude and then downstairs we sat near the DJ which had a spotlight on our table and was loud. Once we got kicked out of our table we were absolutely furious - our entire meal the drinks came slow, we didn’t get any of the sauces we asked for, and the bus boy took our plate/glasses/cups before we were done. Don’t recommend this to anyone. Once we got kicked out of our table, there was no room at the bar (where they directed us) and we ended up leaving because we weren’t able to find space for our “complimentary drinks”. Horrible experience, terrible time and space management!!!!

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JS
New York Area
1 review
Dined on 16 September 2018
Overall 1food 1service 1ambience 1

I have never left a review anywhere before but everything about my recent experience was that awful. From the moment I walked in to the moment I walked out - it was a nightmare. I work in the industry and understand that these things happen & it was at the end of the shift but, come on. When I say everything went wrong, I mean EVERYTHING! It was just really bad and I'm honestly upset because I love going there but I'm not sure I'll make it back after this past Sunday.

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KM
Denver
1 review
Dined on 15 September 2018
Overall 4food 4service 4ambience 4

Great Drinks, really good food, fun atmosphere, super loud!

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MG
New York Area
2 reviews
Dined on 15 September 2018
Overall 5food 5service 5ambience 5

Had a great time having brunch here both times. The food, the music, and the cocktails are amazing!

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OT
1 review
Dined on 14 September 2018
Overall 5food 5service 5ambience 4

The food was amazing! Can’t complain about anything there. Our server was the absolute sweetest girl and very knowledgeable about the menu. Fun ambiance and decor, although I expected more people to be sitting for dinner. It’s definitely more of a happy hour+apps place. However, if you are dining in a group of 3-5, I would highly recommend dining tapas style, even if it is for dinner. The apps are incredible and if I could do it over I would’ve skipped my main and just got the apps. Overall, great experience and I’ll definitely be coming back.

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L
1 review
Dined on 8 September 2018
Overall 5food 5service 5ambience 5

We went for my bachelorette party! The service was amazing, the food was really good, and we had a blast! We loved the jazz band and the mimosas!

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OT
Calgary
1 review
Dined on 8 September 2018
Overall 1food 3service 1ambience 3

The service was less than ideal - area was understaffed and we constantly had to ask for things two or three times over. After waiting 20 minutes for two drinks ordered, we finally called the server over and cancelled the drinks, but she looked confused - she’d forgotten that we ordered anything at all.

Additionally, the bill came and our drinks weren’t discounted as advertised. After talking to the manager, he asked “but was the food good?” And shrugged at the other problems like they weren’t an issue.

After waiting another 20 minutes, we received no apology and one comped drink for the four of us. Having worked in the industry, I get that short staffed situations can happen but good customer service involves communicating and respecting the situations as they arise. We felt disrespected, ignored and frustrated. Would not recommend. Would not go again (which is sad because the atmosphere and band were amazing).

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VA
New York Area
1 review
Dined on 8 September 2018
Overall 4food 4service 4ambience 4

Once we got into the restaurant, the service was amazing. Luckily we made it that far into the restaurant because if I was rating it on the hostess, the restaurant would have gotten no stars. When the restaurant is almost empty and the hostess was rude and didn't want to seat us because we were late to our reservation (due to NYC transit), it's not a great start. However, once we sat down the waitress, food, drinks, and company were great.

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OT
1 review
Dined on 5 September 2018
Overall 5food 5service 4ambience 5

Lovely birthday dinner with my finacé, our server was great! I had the chicken meatballs which were delicious and the skirt stake which was phenomenal. My finacé had the Chantelle salad and the drunk chicken which were great. Would definitely come back!

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JD
Mexico City
3 reviews
Dined on 2 September 2018
Overall 5food 4service 5ambience 5

Good Music and great food. Very recommended for brunch.

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B
1 review
Dined on 2 September 2018
Overall 5food 5service 5ambience 5

Beautiful rooftop seating, great food, great service. Went for brunch on our anniversary and there was a jazz band playing, it was such a great experience. We will be back!

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OT
New York Area
1 review
Dined on 2 September 2018
Overall 5food 5service 3ambience 4

If your looking for a chill ambiance with GREAT food hotel Chantelle is great. We got the Mac and cheese and cheese fondant dip. A M A Z I N G !! The only down fall was our waiter was pretty busy so we didn’t get good service. But it happened it’s New York!

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BJ
1 review
Dined on 1 September 2018
Overall 3food 4service 2ambience 3

Very strict rules about brunch reservations. The hostess was a little rude and inconsiderate—we arrived a minute late past our grace period and she already gave up our table. At least the food was good, but definitely overpriced for the whole experience.

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CC
New England
4 reviews
Dined on 1 September 2018
Overall 5food 5service 4ambience 5

We went on a beautiful late summer day for rooftop brunch and it was everything we hoped it would be.
The setting is trendy, the ambiance is perfect. There was a live band and delicious frosé, best i've ever had. I got the burrata salad and the yogurt and granola. It was fantastic. The scene is very lively, and quite popular so DEFINITELY make reservations weeks in advance!

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HG
New York Area
6 reviews
Dined on 31 August 2018
Overall 1food 1service 1ambience 1

Very disappointed. Drinks very small for price. One drink had no alcohol in it. Request made on opentable to not add a certain spice, added in spite of request. Order was incorrect for one of the guests. Not brought in a timely fashion. Had to get up and ask server. Admitted that chef made an error. Noise level too loud to have a conversation.
No mention that to reach the restaurant that stairs were the only means.
Will not return there or recommend.

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t
1 review
Dined on 31 August 2018
Overall 5food 5service 5ambience 5

Thomas was absolutely amazing! The food was great! The ambiance was amazing! I will definitely go again!

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OT
New York Area
1 review
Dined on 26 August 2018
Overall 5food 5service 5ambience 5

We had a great time here! The food and service were great. My only complaint would be that the tables were super close together so we were a little cramped (but this is expected in NYC!) We’ll be back for sure!

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a
Philadelphia
3 reviews
Dined on 26 August 2018
Overall 3food 4service 2ambience 4

Love the ambiance, live music, and overall aesthetic. Food is not noteworthy, but decent. We love coming here for the overall vibe. Hostesses are awful. They are impatient, rude, and pompous.

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EJ
1 review
Dined on 19 August 2018
Overall 5food 5service 5ambience 5

Absolutely loved celebrating my birthday there! Food was great & so was the company!

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OT
London
1 review
Dined on 16 August 2018
Overall 1food 1service 3ambience 1

Third time I went to this restaurant. Worst experience.
I can only save the waiter, very kind.
Not recommended.

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OT
1 review
Dined on 12 August 2018
Overall 5food 4service 4ambience 5

Our 12th anniversary

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L
New York Area
12 reviews
Dined on 10 August 2018
Overall 5food 5service 5ambience 5

Great ambiance - we were seated on the roof very friendly service. We loved the food - burata was amazing, steak and octopus delicious. The bar area was very crowded, but they have great happy hour.

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RD
1 review
Dined on 8 August 2018
Overall 5food 4service 4ambience 4

The drinks were amazing and the food was very good. Loved the rooftop vibe!

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G
1 review
Dined on 4 August 2018
Overall 1food 1service 1ambience 1

horrible service. Not to mention they don't run on time with reservations either.
Extremely rude bouncers and servers etc. Would never return. Save your money and time and go to a better lowkey spot.

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KS
Philadelphia
3 reviews
Dined on 4 August 2018
Overall 4food 4service 4ambience 5

Three of us enjoyed brunch at Hotel Chantelle. They had a live band there on Saturday and we enjoyed the music as well. We appreciated the retractable dome because it had been raining earlier and then when the sun finally came out - it was rather warm all of a sudden. We would go back again...cute rooftop dining is a nice incentive.

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B
San Francisco
2 reviews
Dined on 4 August 2018
Overall 5food 5service 5ambience 5

The live music for Saturday brunch was excellent, the cocktails were well made, and the food was delicious! I always enjoy dining on the rooftop even when it rains. When the rain let up halfway through our meal they opened the roof to let the fresh air in and it was lovely.

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DT
New York Area
1 review
Dined on 29 July 2018
Overall 5food 5service 5ambience 5

The ambiance was very nice. There was a live singer with a lovely voice. The only issue we had was the wait time for 2 (but we did arrive 15 mins late) but they made it up to us with complimentary drinks!!

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BK
New York Area
1 review
Dined on 29 July 2018
Overall 4food 5service 2ambience 5

Everything was great until our waitress left (I guess for a break) although no one told us, so we were waiting around for a long time not knowing where she disappeared to. Ended up settling the bill with another waiter.

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LB
Atlanta
1 review
Dined on 28 July 2018
Overall 5food 5service 5ambience 5

Such a fun brunch spot for our girls’ weekend! The rooftop is so cute, food is delicious and the staff are so friendly and vibrant. Great atmosphere and everything is instagramable. ;)

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OT
New York Area
1 review
Dined on 28 July 2018
Overall 1food 3service 1ambience 3

I was reuniting with a couple of friends I haven’t seen in four years and was hoping for a delightful and stress free night. The service ruined my entire experience. Our waiter only came to our table a total of three times, and after asking where he he has been he said, “he was busy”. Thankfully, another waiter helped us and apologized. That’s not what I expect when coming to this restaurant. I plan to never come back and I would recommend that something be changed.

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D
New York Area
1 review
Dined on 27 July 2018
Overall 1food 2service 1ambience 2

Staff was unorganized when trying to seat us at our table when my girlfriend forgot her ID (no indication that this would be a problem for a dinner reservation at 7 PM), lots of walkie talkie action, trip downstairs to see bouncer, then upstairs again, then more walkie talkie action treated like we were not paying customers.

Pulled up an old scan of her ID used for an apartment application and was able to order a Tom Collins, though was served was definitively not a Tom Collins.

Food was overpriced. More of a club than a restaurant I am supposing. Would not recommend.

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