House of Zen Seaburn
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
I would of liked to tip my own tip and not be told how much of a tip to give
Excellent food, excellent service, decor a little tired, time for a makeover.
Food was very good but wasn't expecting to pay a £16 surcharge.
The service is second to none. And the food is excellent.
Definitely outstanding experience ever!!! The taste was incredible!!!
They attended my request for the sea view but unfortunately I’ve needed to change my book to later :(
But was a perfect night! Amazing food taste, I will be back soon for sure!!!
Lovely food staff very polite. Nice quiet place lovely atmosphere
Lovely food, lovely staff, my new fave restaurant
Very tasty food, went cold very quickly due to AC blasting. Waitress advised and answered “ahh I forgot to turn it back down” without any offer to reheat or otherwise. For two people pricing was on the higher side and service experience didn’t really match it either.
Food and service very good
Down side was music was playing which is not really needed when having a meal
And guest on other table very loud and drunk so atmosphere wasn’t good
Food was good and served quickly. Staff were friendly but not overly attentive.
Really good food, good service, good atmosphere and a great soundtrack! Excellent location with views overlooking the beach.
Really lovely tasty food, beautiful views pleasent staff
The food is exceptional and had no complaints about that whatsoever. However I feel their customer service could be better. When booking this I saw there was a deal for wanted restaurant week which was advertised on their Facebook page, 2 courses for £15. The cut off was 6:30pm but I booked the table
for 6:15pm which should give us enough time. When we arrived we were given the ordinary menu and when asked if there was another menu we were told no, until I specifically said it was the one for restaurant week as advertising on fb. Those menus then miraculously appeared but we were told by the waitress we could only have that if we ordered by 6:30pm… at the time, it was 6:17pm. I felt this was an excuse and they didn’t want to offer the cheaper menu even though we were there in plenty of time. If you don’t want to offer the cheaper deal, don’t take part and advertise it on social media.
Once the mains arrived all four of us had empty glasses and could have done with a refill, the waitresses were walking up and down the aisle constantly but not really sure what they were looking at as nobody asked if we would like more drinks and it was difficult to get their attention, particularly when they were congregated around the bar chatting to each other. Finally managed to get drinks once the mains were finished.
The couple on the table next to us asked a waiter if a dish they had ordered was coming and before the lady could finished her sentence he abruptly said “I know, I’m going to get it now!” I also think it is worth noting that they were paying full price for their meals.
The restaurant add their own “optional” service charge on the bill,
possibly because most people wouldn’t leave a tip for the service they have had.
It is a lovely place, beautiful food but really let down by the staff,
If this was a improved, it would be so much better.
Given no plates for starter, part of food order didn't show up, found it hard to get another drink so spent the full meal with no drink
Service was very very slow, food was mostly good but very expensive. Unfortunately it wasn't somewhere I'd return.
Amazing food as always. Great customer service. Would always recommend.
A lovely place to dine and chat with friends. Food is delicious and the service is very good and friendly.
Absolutely lovely food and great value on the lunch menu!
Food came out quick however it was not piping hot and the chicken was very tough. The mains were quite pricey due to not coming with sides included and having to purchase sides on top.
Absolutely amazing meal here lasts night. Would thoroughly recommend.
Show to table straight away even though I was early table service was spit on
Food was excellent as always only downside was we arrived 5 mins early and were ignored until it was our time which was awkward.
The food was lovely, the staff were lovely apart from
One server who was very rude, he made me and my partner uncomfortable
Great food absolutely delicious. Portions are not huge and it is a bit pricey. Great service, attentive friendly staff. Views of the sea are fabulous and a nice atmosphere.
Food was unreal as per usual. Service was very good and very quick as per usual. Would go back today (next day) of I could
Happy birthday wasn't sang for my girlfriends birthday as I requested on my booking.
Superb restaurant, stunning views of the sea, great food, very good wine list. Highly recommend this place to anyone. Range of food is great too.
Lovely tasty food quick service nice friendly staff
Beautiful authentic food, polite service and not overly expensive. Great atmosphere and ambience.
Good veggie options too.
Overall was fine. Thought the main courses were quite expensive given that rice was charged as an extra and the rice portion was tiny.
Absolutely terrible. Ordered a gluten free meal due to being allergic to
Meal come I new it wasn’t gluten free streight away after tasting it so asked a member of
Stay. 3 members of staff said it was gluten free until the manager came over and confirmed it actually wasn’t and took it away
Food in general was horrible and was defiantly microwaved
Wouldn’t recommend and then to top it
Off still added a service charge to the bill. Don’t wast your time
Fantastic food and great value can’t wait to go again.
Great location with views of the North Sea. Food adequate but over priced for the limited quality. Service prompt but impersonal.
Did get the table we requested
Some staff didn’t know what they were doing
Good food however service wasn’t very personal and very loud, next to bar 88 where group of ladies drinking and loading screaming with laughter. Great they were enjoying self but not something want to hear whilst eating out with husband. Didn’t go to a bar but to restaurant. Some food was not hot as if been waiting a while.
Great views, just shame not enough tables making use of it.
Great meal and service would definitely recommend
Amazing place the staff and food was 10/10
Travelled from Nottinghamshire as our daughter is a student in Sunderland. She heard this was a good place to eat. The food was outstanding. Would definitely recommend and visit again
Excellent service, nice food, little overpriced, nice atmosphere
Love it here
Always come back
Food is 10/10
Great value as its lunch time special from 12-4pm food is always incredible!!
And the views onto the sea
Love it here
House of Zen Seaburn offers takeaway which you can order by calling the restaurant at 0191 529 2907.
House of Zen Seaburn is rated 4.2 stars by 126 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.