Hutong at The Shard

4.3
247 reviews
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£41 and over
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Chinese
Top tags:
  • Scenic View
  • Special Occasions
  • Lunch
Situated on level 33 of The Shard, Hutong at The Shard serves the fascinating and diverse cuisines of Northern China and is based on the much-loved restaurant of the same name in Hong Kong. Hutong at The Shard’s cuisine takes its inspiration from the dishes served in the imperial palaces of what was then Peking. Based on the ‘Lu school’ cuisine of Shandong Province, the menu artfully captures the subtlety and surprises of Northern Chinese cooking. A cocktail selection inspired by ingredients used in traditional Chinese medicine and stunning interior, complete with traditional Chinese red lanterns and beautiful hand-carved wood-panelled ‘Moon Gates’, offer London diners a new destination restaurant with panoramic views over London’s skyline.
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Private dining
Dining Style
Casual Elegant
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Cuisines
Chinese
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Hours of Operation
Lunch
12:00 - 2:30pm Monday to Friday
11:30am-3:30pm Saturday and Sunday

Dinner
6:00 - 10:30pm Monday to Sunday

The Shanghai Bar at Hutong
12:00pm - 12:00am Monday to Thursday
12:00pm - 1:00am Friday
11:00 - 1:00am Saturday (last entry 12:00am) & 11:00 - 12:00am Sunday
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Phone number
020 3011 1257
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Fei Wang
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Catering
Hutong at The Shard’s cuisine takes its inspiration from the dishes served in the imperial palaces of what was then Peking. Based on the ‘Lu school’ cuisine of Shandong Province, and with use of Sichuan fiery spices and peppers, Hutong at The Shard’s event menus artfully capture the subtlety and surprises of Northern Chinese cooking. The set menus available in Hutong at The Shard are based on a sharing concept of dishes, that will be continually brought to the table over the course of your meal. There are also a range of canapés & bowl food available for exclusive receptions.
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Parking Details
The nearest car park is the NCP on Snowfields, parallel to St Thomas Street.
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Public Transit
London Bridge Station
Additional
Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Private Dining

Hutong has two beautiful private rooms both with floor to ceiling windows, hand carved wooden doors, red lanterns and stunning views from the 33rd floor of The Shard. The Shanghai private room can seat up to 18 over two tables and the Beijing private room can seat up to 26 over two tables.

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Special Offers

4 courses £35, or with a glass of bubbles £39

From a set menu. A non-alcoholic cocktail is available upon request.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 2 - 6 people

Starts: 22 May 2018

Ends: 30 November 2018

Availability: Sun 11:30-15:30
Mon-Fri 12:00-14:30
Sat 11:30-15:30

What Insiders Are Saying

The Infatuation
7.8

Hutong is the Shard’s ultra-swish Chinese restaurant, and if we were going to throw down on a pricey dinner with a view, this would be on our list.

Ratings 7.5-8.0:These are restaurants that are reliable, tasty, and particularly good for whatever we have deemed them “Perfect For.” Hit up a 7.7 for Date Night with confidence, as long as you don’t need the restaurant to be the most interesting thing that happens that night.
What 247 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.4
ambience
3.8
value
Noise · Moderate
86% of people would recommend it to a friend
5
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OT
London
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Service, meal and ambience; top notch! Zero complaints.. Do not look at the prices, just order and enjoy - definitely worth it.

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OT
New York Area
1 review
Dined on 17 September 2018
Overall 5food 5service 5ambience 5

Amazing service and food and view. The roasted duck was Insane.

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DT
London
2 reviews
Dined on 15 September 2018
Overall 2food 2service 1ambience 3

I requested a seat by the window which was turned down. We then arrived and 2 tables very swiftly left so they were available. They moved us.

We requested 4 versions of the lunch menu. They brought the Cava pretty much with the 1st course soup, rather than giving us 10mins to enjoy our drink a little.

The dumplings then followed half way into our soup. it was all happening far too quickly so I sent them back. There wasn't much of a smile or organisation. The manager who was in a suit didn't seem to have a clue what was going on, he looked lost when we asked for water! The service was very odd, which is why I didn't pay it at the end.

The main courses were rice, papchoi, beef and shrimp. The beef and shrimp were VERY spicy. In particular, I have never seen so many chilis on 1 plate as the Beef. Nowhere on the menu does it state it is 50% chilli, 50% beef. For a menu that is supposed to cater for all, I was baffled. Especially as the Squid was essentially doused in Chili oil!

All in all, £40 a head was paid, and I left feeling as though a special occasion was somewhat ruined. Our parents didn't think much of the place, and we don't take them for expensive meals very often. Duddells a few steps away gave me far and above this experience a few weeks back I am sorry to say.

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SC
London
1 review
Dined on 14 September 2018
Overall 1food 5service 4ambience 4

Fine except charged £900 f

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d
London
1 review
Dined on 14 September 2018
Overall 5food 5service 5ambience 5

Visited on the 14 September for birthday celebrations. The service was wonderful and the food outstanding. We had a beautiful lunch with amazing views. I would definitely visit again!

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OT
London
3 reviews
Dined on 9 September 2018
Overall 5food 5service 5ambience 5

I have been to hutong 4 times and each time has been excellent. Professional and attentive staff, great atmosphere, great view of London and very tasty food.

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D
Vancouver
10 reviews
Dined on 4 September 2018
Overall 4food 4service 4ambience 4

Great view
Yummy dumplings, great value set menu. Could improve the portion of their mains. 3 prawns was a little underwhelming. Otherwise a very lovely lunch.

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l
New York Area
2 reviews
Dined on 2 September 2018
Overall 5food 5service 5ambience 5

View was amazing. Food off set menu was sublime. Service spot on. We will be back!

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RS
1 review
Dined on 1 September 2018
Overall 2food 3service 2ambience 4

I had booked the lunch experience for 2 for my husbands birthday. When we got there everything seemed fine but we found our waiter to no be very helpful or friendly. We were given our menus and asked about allergies. My husband said he could not eat beef and so was told one of the courses would be substituted with chicken. He told the waiter twice and stressed the importance of him not being given beef. When we received our mains, to our shock, my husband got beef. We were so disappointed as our waiter had reassured us this would not be the case! Mid service of our lunch our waiter changed. Neither the first or second seemed that bothered. Neither came and asked if we wanted more drinks when are glasses were empty. We asked to order more and it took a while for them to come. The empty glasses were left on the table, they were even moved to make way to put food on the table by waitress but not taken till later when we had to hand them to them. I had the vegetarian menu and for my dumpling starter I had 4x the same dumpling. I found this strange as there was another vegetarian dumpling available on the non-veg menu so why could there not be a mixture of both rather than 4 of same thing? The non veg menu had 3 different meat dumplings and one veg one (the one that the veg were not given)!! I had told our 1st waiter we were here for my husbands birthday and so they brought out our desserts with one of the plates saying happy birthday. This was placed in front of me, although not my birthday, and was just put down and then waitress left. No wish of a happy birthday or smile or any kind of conversation. I found the whole experience, apart from views, ambience of restaurant and value, to be disappointing and the service to be quite awful. Not what I would have expected from a restaurant in the Shard or part of the Aqua group.

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K
London
1 review
Dined on 27 August 2018
Overall 3food 3service 3ambience 3

Interestingly the staff didn’t take note of my requests made in my reservation, so we were seated in the middle of the restaurant and I had to further request for the birthday dessert options. The teapot we were given (there are a variety) kept spilling on the table because of the tall spout. The food was okay, not mind blowing. The Peking duck is not worth having but the standout dishes we tried were all seafood.

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KB
London
1 review
Dined on 24 August 2018
Overall 5food 5service 5ambience 5

Great food complimented with lovely service and amazing views!

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NF
London
8 reviews
Dined on 18 August 2018
Overall 3food 3service 3ambience 3

I've been meaning to try this restaurant for the longest time so when I finally had the opportunity, I was looking forward to it and was expecting to be wowed by the view, food and service. If I had known what was really in store for us, I wouldn't have bothered going.

The restaurant claims itself to be "upscale" but proves to be less than stellar. Not sure if it becomes upscale in the evening and we didn't feel it as such because we went there during lunchtime. Views were amazing, there's no doubt about that but it ends there. Although service was quick, it felt cold. They did accommodate my friend's request to change the beef dish to chicken as she can't eat beef and it was done with no problem whatsoever. However the quality of food wasn't very impressive, I sure have had better dumplings than what they've served. I remember reading a previous review on here saying that they've had better take aways than Hutong's which I found quite hard to believe but I now know to be true. The only saving grace during that meal was the dessert, it was lovely.

As an upscale restaurant, I also wasn't expecting broken toilets that won't flush or toilets that won't stop flushing. Overall, I feel like it's an overrated restaurant which seem to have relied heavily on the view they offer and stopped caring about customer's dining experience.

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D
London
11 reviews
Dined on 14 August 2018
Overall 2food 3service 2ambience 5

The views from any of the restaurants at the shard are spectacular and make a trip worthwhile just for this alone. Sadly, the restaurants realize this and and it’s reflected in the service. There were a number of reasons I won’t be returning to Hutong:
Firstly- the size of the wine by glass is not stated on the wine list. When it arrives you’ll be struck by the fact it’s basically a thimble. Three sips and gone! Probably less than 100ml, so be warned.
Secondly- the overall service is terrible. The waiting staff are obnoxious and rude and seem irritated to deal with requests such as moving to a window table - as if this would be surprising given the venue!! Literally no one would come to get a decent Chinese meal here.
Thirdly- we were absolutely shocked that despite service being included in our bill we were asked to leave a cash tip in the box our bill came in. We we baffled as to what had just happened.
Fourth- the overall value for money is non Extistant. Don’t go here for th food alone. It is good but only worth half of what they charge.

Conclusion- this is a tourist trap!

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t
1 review
Dined on 14 August 2018
Overall 2food 1service 1ambience 2

That day is my birthday, I reserved a seat, but the reception said I didn't have any reservation, this lead to I lost my reservation window position, it makes me very unhappy, the food is not delicious, also didn't see the scenery, I have to leave early, the whole atmosphere is not I'm looking forward to it, had a less happy birthday, there should never go back, later will not recommend any of my friends.

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JS
1 review
Dined on 13 August 2018
Overall 5food 5service 5ambience 5

I took my wife to the Hutong at the Shard for her Birthday lunch, because we've been talking about visiting the Shard for a long time now and my wife loves Asian food. I also found out that they were offering a very reasonably priced tasting menu for lunch so it was an ideal time to go.
The views are spectacular as you would expect from the 32nd floor of any high rise building in London, however being so central it offers a fantastic view of all the key centre pieces of the city, including Tower Bridge and the Tower of London. The ambience of the restaurant was also top rate, the staff were very attentive and when we first got there we didn't have a window seat, so I asked for one and within 10 minutes we were moved when one became available, even though we'd already had our first course served, yes the service was that quick.
We ordered a moderate bottle or Rose to have with the meal, the wine list is extensive and aimed at the more wealthy clientele which is understandable, but even so the wine we ordered was very nice indeed.
It is not a cheap experience even with the tasting menu, but well worth every penny, we love Dim Sum and have tried a lot over the year and can say with confidence this was our favourite Dim Sum to date. All the food followed this trend and we thoroughly enjoyed our meal and the whole experience.
Definitely recommend this to anyone wanting to go somewhere that extra special for an occasion.

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HK
London
2 reviews
Dined on 12 August 2018
Overall 2food 2service 1ambience 3

The food was ordinary and not value for money. The service of the waiter was very bad; this could be due to the lack of English spoken by foreign hire; kept on bringing the wrong beverage and kept us waiting for the dessert when we had asked for one to be delivered first as one of us needed to leave earlier

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ZK
1 review
Dined on 8 August 2018
Overall 5food 5service 5ambience 5

The food was delicious and was coming in big portions (not authentic Chinese more like some fusion but nevertheless tastes great)! The cocktails are also recommended. The staff was very helpful in executing my special occasion surprise, so overall highly recommended!

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OT
London
1 review
Dined on 7 August 2018
Overall 1food 1service 1ambience 2

Great views but poor service and truly terrible food. It was a special occasion and sadly it was a disappointing meal.

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OT
London
1 review
Dined on 30 July 2018
Overall 1food 3service 2ambience 2

I thought this restaurant is a high stand level,but the front desk person is not professional as the high stand restaurant. It was so rude when she talk with me. It was the worst experience that I have never ever had before.

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S
1 review
Dined on 29 July 2018
Overall 5food 5service 4ambience 5

Very nice restaurant! I love it. You can enjoy nice view and nice Chinese foods.

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M
1 review
Dined on 26 July 2018
Overall 5food 5service 5ambience 5

Celebrated my daughter's 24th birthday at Hutong. Great service from Irina our waitress. Friendly and efficient. Lovely food. Great ambience and view from our table. Would definitely recommend

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DM
London
12 reviews
Dined on 24 July 2018
Overall 3food 4service 4ambience 3

The set menu is outrageously priced - it’s not remotely worth the price.

Good food for sure, but not incredible.

Mediocre service only. The drinks waiter was great, but other than that, we didn’t feel like valued guests.

The windows were dirty, and so the view was not quite as spectacular as it might have been either.

Overall - mediocre for the price.

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OT
London
4 reviews
Dined on 21 July 2018
Overall 5food 4service 5ambience 5

Hutong at at The Shard

We visited Hutong as part of my birthday weekend in London.

We went for brunch on Saturday and the place was busy and we got a quiet table with fabulous views which my lovely partner had requested for my birthday.

The room itself looked amazing although we were tucked away in a quieter corner with a great view of the river.

The food was great, chosen from the A la Carter menu, but it was expensive. To be fair we could have had the Set/Taster menu which is much better value but we preferred the wider choice of dishes.

Drinks were very expensive which inflated the bill overall which was a shame.

We were very well looked after by Irina who was incredibly helpful, attentive and really friendly. The service definitely dipped after she went on a break - bad timing on our part as she set a really high standard that the others couldn’t reach.

They brought my partner a little birthday treat at the end of the meal which was really nice and made it even more special.

We will probably return!

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L
London
5 reviews
Dined on 15 July 2018
Overall 4food 5service 1ambience 4

This restaurant used to be one of my favourites to take visitors to. The food, views, service and ambience had always been great. However, I was shocked with the service by the staff that seated us. I called I'm advance to inform them that we would be 15 minutes late and reiterated that it is important for us to get a window seat - that is the primary reason we booked. However, the staff did not comply with this request. I was appalled by the fact that the receptionist seating us pointed out that we were 15 minutes late. That was very inappropriate customer service.

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OT
London
9 reviews
Dined on 8 July 2018
Overall 5food 4service 3ambience 5

Fabulous views and great food at Hutong. Service could be better. Defintely try the lotus stem vegetable - outstanding!

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PB
London
1 review
Dined on 8 July 2018
Overall 3food 3service 3ambience 4

Second visit to Hutong.
Overall a little disappointed, good food although main course served tepid, good service but slow.
Not sure I shall go back.

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T
New York Area
1 review
Dined on 7 July 2018
Overall 5food 5service 5ambience 5

Excellent service

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OT
Brighton
1 review
Dined on 7 July 2018
Overall 4food 3service 5ambience 4

The amount of food for the set Meal isn’t enough... but service is great as usual

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TA
London
1 review
Dined on 27 June 2018
Overall 5food 5service 5ambience 5

Excellent food, great food, beautiful views . Set menu was a great value, highly recommended

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g
London
7 reviews
Dined on 24 June 2018
Overall 4food 4service 4ambience 4

well, the view is stunning, the ambience is a little "industrial" but understandable, the service is great and most important the quality of he food is superb!
Good value for money and just the view pays for the bill...
Will be going again 100%

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OT
Toronto
1 review
Dined on 18 June 2018
Overall 1food 2service 1ambience 1

The service is really poor and does not accommodate your needs. The food is definitely overpriced and not tasty at all. Feel like money wasted, would rather go for other places at the shard for drink.

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m
London
4 reviews
Dined on 18 June 2018
Overall 2food 2service 2ambience 3

It was disappointing... This was my 2nd time visit, although my 1st time visit wasn’t impressed but thought of to give a try.
Location and view is wonderful and food is ok, service isn’t what we expect. As we walked in, we didn’t feel welcomed, once waiter comes to our table he rushed us to decide what to order, during our course we asked for drinks but she just walked off and never came back as she wasn’t in charge of our table? Or because she only does wine as I saw her with Sommelier badge but she didn’t even pass my order to whoever was in charge of our table? and finally took a while to get a bill... obviously takes a while to get people’s attention that couldn’t even bother to make any complain ... thank you.

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OT
London
2 reviews
Dined on 3 June 2018
Overall 3food 3service 3ambience 4

Lunch Sunday 3 June 2018. Great setting situated on the 33 Floor of The Shard. Was interested to see how the London branch compares having dined in the Kowloon mother ship some 8 years ago.

Despite arriving early and stipulating we wanted to have an aperitif at the bar first, we were told outlet table was ready and ushered to our table situated 3 rows back from the view (admittedly the restaurant do state on booking that they cannot guarantee a window table). We were promised a table by the window when one arose and was duly obliged. Service attentive if a little pushy - we had to ask them to slow down the service as we were onto our second course within 15 minutes of arriving. We selected the set lunch - 4 courses and also opted for the half Peking Duck.

Overall a pleasant experience if a little hurried and wallet lightening. Good wine list. Overall, not as good as the Hong Kong original but worth a visit.

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NL
1 review
Dined on 30 May 2018
Overall 5food 5service 5ambience 5

polite and friendly service .. great food .we will book again in the not so distance future.

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OT
London
1 review
Dined on 30 May 2018
Overall 5food 5service 5ambience 5

Had the experience lunch for £39. Value for money. Got so full. Highly recommend.
Went for friends birthday...they did not get the message on OpenTable to have Happy Birthday written on the desert like the other diners did.
Hosts with the clip board before you enter Aqua and Hutong was not welcoming, uptight, did not crack a smile! Even the host to the restaurant. Waiters were really nice and efficient! Food really good!

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OT
Miami
1 review
Dined on 23 May 2018
Overall 5food 5service 5ambience 5

First time in london

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a
Washington DC
3 reviews
Dined on 18 May 2018
Overall 5food 5service 5ambience 5

Delicious food, great ambiance and exemplary service!

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OT
London
1 review
Dined on 16 May 2018
Overall 1food 3service 1ambience 5

I had an awful time. Went there for my birthday and the service was very poor. I didn’t get my food for 60 mins and then I was told the waiter cancelled my order due to some misunderstanding. Although they later made up with a free dessert but experience was not the greatest.

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OT
London
6 reviews
Dined on 15 May 2018
Overall 3food 5service 1ambience 4

The waitress made a loud noise when putting down our dishes ,and spoons were hit directly on the table, being very impatient to us but smile when turned on to other tables.
Foods were nice,but I will never visit again.

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OT
Yorkshire
1 review
Dined on 6 May 2018
Overall 5food 5service 4ambience 4

the view was amazing and there is the most delicious pekin duck !!

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