Hy's Steakhouse - Toronto
It was really busy when I went so was a bit hard to get a hold of the servers. Porterhouse wasn’t really good. Rib eye was better. There are better steakhouses in the city.
Thank you for your review and feedback. I am very glad that you enjoyed your Rib eye and am sorry that your Poterhouse wasn't to your liking. I would appreciate the chance to talk more about your dining experience. If you could please contact me directly at toronto@hyssteakhouse Warm Regards, Jamieson
The restaurant is great and modern. I’ve been to quite a few steakhouses in Toronto and have to say Hy’s is at the very top of the list. You know a place is great when it’s really busy which Hy’s was on a Thursday night. No complaints here though. The food and service was amazing unlike Barbarian steakhouse this place is modern in appearance and has way better service. And unlike Jacob’s steakhouse the menu selection is more focused, a lot more of Canadian grown menu items than Jacobs. Hy’s is an experience from the tartare to the salad to the banana dessert all made in front of you add to the incredible experience and makes it that more memorable. Gabe was our waiter and he went above and beyond our expectations and is quite knowledgeable of the menu. Will return to Hy’s highly recommended
Excellent service and ambiance. Morton’s provides a better steak for a similar price.
Outstanding service, fabulous setting, wonderful hosts, perfectly cooked steak and throat nourishing wine. Overall, a blissful experience.
What an experience! Top level food with a brand new incredible environment. Go here if you are looking at stepping out of your mediocre life for a few hours. You will love it!
Hi. We both had the burger which was extremely dry and when they noticed they forgot the cheese they took both burgers back put them under the salamander brought them back and we couldn’t even touch our burger for 10 minutes because it was so hot. Not worth 25 dollars.
Thank you for your review. We appreciate all feedback, especially those who were familiar with our previous location and our brand. I would appreciate the chance to talk more about your dining experience. If you could please contact me directly at toronto@hyssteakhouse Warm Regards, Jamieson
Terrific food especially cheese toast and steaks cooked to perfection! Attentive services and beautiful vibes!
It is a nice looking restaurant in its new location. It is much noisier than the original. Tables are very close. If you can get a booth, I'd recommend it. That way you can have a conversation.
The caesar salad was phenomenal. I would just have that over and over again. Although the steak was beyond delicious, the mashed potatoes were very bland. The plate comes with a piece of meat and a dollop of mashed potatoes. The plate actually looked sad with no veggies or anything to give a spark of colour and to add flavour to the mashed potatoes. My partner had the baked potato and was dissapointed as well. The server comes around with the extra toppings for your mashed potatoes but sometimes its hard to gauge how much sour cream/ chives etc you want. Better to have the option left to the customer and bring a plate with everything and leave it on the table. Beautiful restaurant, amazing service but i might just come back to have the salad to be honest!
Service and food was excellent. They go above and beyond to accommodate any special requests. Server Steven was great and so was valet. Manager welcoming you was also fabulous. Excellent evening.
My girlfriend celebrated her birthday here and i must soy we had a wonderful and unforgettable experience at Hy’s the staff and service is second to none the food was so flavorful and prepared with such care you must experience it for your self , I thought I knew quality steak but hy’s has set the bar at a new hight
Really disappointed in the new location. I see they’re trying to appeal to a new crowd but the noise level from the below is huge, tables close together and music blaring from above. It’s no longer an intimate place to have dinner and conversation. I was also disappointed in our server seemed panicky and busy rather than the usual calm and experienced. My steak also came out medium rare to rare, not medium as requested so I had to sit without food while my husband ate without me. When you’re paying $80 for a steak you expect the best food and service. I will be rethinking if Hys continues to be our place to eat in Toronto.
Hi Sarah, Thank you for your review. We appreciate feedback from our guests and especially those who are familiar with our brand. I would appreciate the chance to hear more detail about your experience. Please contact me directly at toronto@hyssteakhouse Warm Regards, Jamieson
The ambience was beautiful I like more traditional music but it was not bad. The food and service were excellent.
It’s an upscale Keg on York. I wasn’t overly impressed
Wonderful new location
Food was great
Just a great scene. Will be back. Looking forward to hearing the live music.
I’ve been going to Hy’s Bar for 30 years. The bar and bar food was always fabulous. It was one of the few quiet and private places you could have lunch in Toronto. The bar was a place you could talk business where you weren’t cheek and jowl with others. You could talk without being overheard.
The new bar is just - noisy. The food is still really good, but it is not a place to talk. If you want a busy and active place, this is it.
But, the hostess took us through the upstairs dining room after lunch. It’s quiet and private. And, it’s the same menu. Next lunchtime I will be in the dining room. The only sad part is that Carol is in the bar area. She has been there almost as long as I have been going to the old Hy’s and - she knows what and how I like it. I will miss her - but it’s the dining room I will be going back to.
Great atmosphere - amazing food - great service. Always a good time
Excellent steakhouse! Everything we ordered was amazing
Pleasant staff and service. Steak was ordered medium-rare and came out well done, not acceptable for this price point and place specializing in steak. Likely opening/growing pains, hopefully improves with time.
Thank you for your review and for your kind words of our staff and service. We appreciate feedback from our guests and especially those who are familiar with our brand. I would appreciate the chance to talk more about your dining experience. If you could please contact me directly at toronto@hyssteakhouse Warm Regards, Jamieson
Staff was great but steak was overcooked and dry. Special thanks to our waiter
Hello Mr Richter, Thank you for your kind words about Dorian & Steven your servers for the evening. I am sorry that you were disappointed in any way with your visit. I would appreciate the chance to hear more detail about your dining experience. I would appreciate it if you could contact me directly at toronto@hyssteakhouse Warm Regards, Jamieson General Manager
Friend’s first visit to Toronto!
Nothing but good things to say - a truly special dining experience!
We went to Hy’s in Toronto specifically to celebrate my son’s birthday. We had an awesome time. I have a number of dietary restrictions presently which you were able to more than accommodate. As a matter of fact, I enjoyed the best Vegan dinner I’ve had thus far. The ambiance was wonderful as ever. The service is always client-centric and thoughtful. We look forward to traveling to Toronto ne t time to enjoy Hy’s hospitality again. All the best! Hélène
The food was outstanding and the waiter Stephen was even more outstanding. Outstanding customer service.
Restaurant is beautiful, however we had to leave because the music became too loud. People dine out to share conversation, not have to yell over music!
Hi Sherry, We are sorry that your visit to Hy's fell short of our usual standards. We pride ourselves on delivering an ambiance that guests can enjoy throughout their dining experience. We offer live music to provide a fun and relaxing environment and we apologize that it was too loud for you to enjoy yourselves this evening. I would like to hear more about your dining experience if you would be willing to contact me directly. You can reach me at toronto@hyssteakhouse Warm Regards, Jamieson
The service at Hy’s was superb! All of the staff were friendly and helpful. Food was great, nothing disappointed. Will come again
Trying out the new location of an old favorite: Live music with screeching rock vocals. They are definitely trying for a different vibe in the new location and it’s not working in my opinion. Lost the polished professionalism of the servers at the old location. Appear to have raised prices considerably as well. The old location exuded elegance. This place seems like any other mid tier noisy American steakhouse.
This location is at one of the busiest traffic intersections in Toronto. Hard to access due to one way street going south on Bay.
Reservation desk in entry foyer appeared understaffed, one girl greeting guests while taking coats. Not sure where the valet staff was.
Girlfriend had to ask for a fresh plate with hot food. Very courteous dealing with replacement. Latte arrived 5 minutes after dessert was served rather than concurrently. We had great expectations about the new place, but it was disappointing. We”ll skip it in future. Have to find a new favorite. So sorry.
Thank you very much for your loyalty to Hy's and for visiting our new location. We appreciate feedback from new friends, and especially from guests who are familiar with our brand. I am sorry that you were disappointed in any way, and would appreciate the chance to hear more detail about your experience. Please contact me directly at toronto@hyssteakhouse
Very nice dinner. Great service and atmosphere. A little pricer than the old place but very nice. Steaks are top notch. Nice wine selection with good options on the lower price range.
Excellent food, service and ambiance. Best steak I've ever had at a restaurant. 5 stars. Will most definitely be back again.
No indoor underground parking. Too much staff on the floor. The coffee is not hot, I dont like warm coffee.
Thank you very much for visiting Hy's and for trying our new location. We always appreciate feedback and are sorry that you were disappointed with our coffee service. We would appreciate the chance to hear more detail about your experience. Please contact me directly at toronto@hyssteakhouse
We made a reservation, but took around 20 minutes to get a table.
The food was very good.
Had a reservation for 7:15. Didn’t get seated until 7:45. Requested booth but got a table so close to fire we were all melting. Live music was a nice touch. Service took a longgggg time. Table side salad was ok. He involved my son which was cute but tasted mediocre. Not nearly as good as Harbour 60 or Jacobs. Steak was pretty tasty but sides were just ok. Tried fries, onion rings, mushrooms, Brussels Sprouts and all were very bland. Onion rings came as we were finishing our meal. Son was too tired to stay for dessert so paid the bill which came fast once asked and left. Got to my room to see a $50 charge for something called Belvedere times 4. Just called. Hoping they will clarify. Waiting for a call back. Didn’t order that. Not impressed. Keg is even better and half the price. Went for my husbands 40th birthday. Actually there on day of and didn’t even get a bday acknowledgment and we drove over 1.5 hours as we live north of Barrie. Hugely disappointed.
Hi Angela, Thank you so much for your time on the phone today. We are very sorry that your experience at Hy's was not to our usual standard. To have entrusted us with hosting such an important birthday celebration and for us to have let you down in such a way, is unacceptable. Thank you for providing me with your email today. I will contact you directly to discuss your dining experience. Kind Regards, Jamieson General Manager
The environment is excellent; service is well; however the porterhouse steak is not what we expected, it was cut so roughly and it is not crispy outside as before.
Thank you for joining us at Hy's Steakhouse. We are so glad that you enjoyed your visit and the environment of our new location. I apologize that your porterhouse was not to your liking. We pride ourselves on only serving the best cuts of steak and it sounds like on this occasion, we did not meet our usual standards. If you would like to reach out to me directly to further discuss your dining experience further, my email is jamieson@hyssteakhouse Kind Regards, Jamieson General Manager
I was in Toronto on business. We went for dinner with a few colleagues. The ambiance was good, the staff was professional and knowlegeable about their steak. The service was good, a reasonable wait time food was excellent and perfect temperature. There was a delay in receiving our sides ( mushrooms and asparagus), but they apologized and did not charge for them without us even making a fuss. Very professional.
Outstanding service (thank you Steven and Lisa!) paired with some of the best meat I have eaten for long. The Fillet Wellington is stunning! Make sure you have room for a desert and then it is the cheesecake I can only recommend. Outstanding!
Our server Lisa was amazing! She made our celebration very memorable for my fathers birthday. Very attentive, knowledgeable with her wine and a great recommendation. My dad has a huge disliking for ancovys/seafood, and in a flash she was able to switchout the steak tartar ancovy garnish without him noticing on a fly!
Only complaint would be that the tartar chips were abit stale but aside from that wonderful experience!
Thanks so much Lisa!
Really enjoyed our date night. Lisa’s service was sublime and we had the best table in the house. Love the new old Hy’s!
The new location is very nice. We were sitting on the second floor overlooking the main floor bar and live band. Food was great and very tasteful. It took abit of time for the food to arrive but our server was very nice and accommodating.
I would definitely come back to Hy's again.