Isabel Mayfair

Over priced for the quality of service

Was charged for something I sent back (broccoli as was dry)

We really enjoyed our meal & the service, although we felt the experience was very rushed..

The decor was lovely!

Surprisingly poor service from management. Average food.

I will forgive poor food but not poor service.
We were initially greeted by a dark suited gentleman who made little effort to engage the two of us. Strange given this is an Italian restaurant.
The restaurant is very glitzy. Much more Doha than Rome or Milan
We waited too long to be served drinks and given the lunch menu.
Our waitress was devoid of personality and in fact was rude. We were only ever respectful to her but she was utterly disrespectiful to us.
She spoke probably 20 words to us and this included correcting my pronunciation of a gnocchi.
The main courses were poor. Risotto should never be served in a thin liquid juice. It was undercooked.
A restaurant is like any other business...it’s anout team work. This place felt disparate. Individuals in their own little space. The customers were an inconvenience. Extraordinary as we were two very easy customers just wanting a pleasant lunch.
I seriously suggest the staff and management go to The Game Bird at The Stafford or Langans or Number One Lombard Street to ascertain how customers should be treated.
We paid our bill and service charge and left without any fuss but never to return.

Ridiculous portion for the price and the long wait. Worst restaurant experience and terribly embarrassed for my guests.

Loved it and loved our waiter - really friendly and funny and made us feel so welcome.

Fantastic meal, beautiful ambience, sublime service. Excellent experience!

Great service, beautiful place, good food, delicious cocktails!

Too Pricy the Menu....

The service let me down but the staff made for it when I complained. This place can be a great place, they just need to improve communication between members of staff and waiters need to smile a little more and appear interested in what they are doing. We were greeted nicely and wowed by the surrounding then it went downhill. Our waitress did not smile and it was an effort just taking to her, made us feel unwanted. We waited ages for the food and when it did arrive it was not the same as what we ordered - looked like they had recently changed the menu and staff were still unclear as to what was and was not offer. I complained and after that a new waiter served us and things improved thereafter .

This was the most disappointing meal I have had in a long time. The service was terrible appetizers arrived after main course. We were not instructed that it was a sharing theme so we overordered and double ordered leaving lots of food for waster. The waiter was only interested in filling drinks. Was truly awful and very expensive experince.

Over priced for ok food, very small portions

Could be a nice place when food is better and people come back.
Or maybe such a bad experience because it was Sunday night ?

This use to be one of my favourite restaurants to frequent.

After this experience I sadly will not be returning. The food was edible at best.

Loved the room, food was good and it all added up to a lovely evening.

Amazing food and atmosphere.

Lovely place.. beautiful ambiance..
Tasteful surroundings... succulent tastes... Bar tenders a bit on the snobby side but I guess it fits the atmosphere .. amazing flower bouquets...price as expected...

Hey.

This is the 3rd time I’ve been to Isabel.
Really disappointed as the staff were rude, they took our bottle water away and also our dessert before we had even finished
We booked at 4.30 when it was completely empty.
At 8.30pm when the restaurant still wasn’t busy they hassled us to leave.
It was my friends birthday and it was just awful.
It’s so expensive anyway but it is usually a lovely experience that’s why I booked.
I will be making a formal complaint.

great design & ambiance
disappointing food , just ordinary & an un exciting
wine list
The Pisco sour was excellent

This restaurant is very attractive and we went for drinks several times and enjoyed it.
This time we made a dinner reservation and we both find it way overprised and not worth to go back.
The waiter tries to do his best, but we do not want to be "entertained", we just want to have a nice evening out with good food, a good ambiance ( restaurant empty) and relax.
The food was average, nothing special, and too expensive.

Nice place, beautiful bar, design toilets, but average food and totally overpriced

The place looks stunning, but that's about it. Everything else is average, and it's really expensive, so not worth it overall.

One of the beat meals I’ve ever had. Tandoori fish tikka was a thing of beauty. Kerala fish curry was flavourful and mildly spicy, balanced with just the right amount of sweetness.

Atmosphere was lovely, it’s decorated like a set from the Darjeeling Limited.

There’s a million great restaurants in London but I’ll gladly make a point to come back when in town again.

Loved it! Food and service were impeccable.

Have eaten lunch at Isabel twice and it has always been a pleasing event. The food excellent and service friendly and polite.
Decor of the restaurant is high end and the ladies bathrooms are worth a visit alone!

A lovely, relaxed Saturday brunch in great surroundings. Staff were very helpful and the menu caters well for dairy and gluten intolerances. We hope to visit again!

The breakfast is really delicious and the staff were kind and helpful !

Best restaurant in mayfair for ambience and service- food also perfect

Beautiful room , wonderful food , excellent service .. Very helpful staff ,Will definitely be going back

The food of the breakfast was very bad. In the restaurant there were a few other people, it was quiet empty, but we still had to wait 25 min for our coffee. It did not meet our expectations, it was very disappointing.

Thought the quality of the food was very good liked the style of the restaurant and the decor staff where polite and friendly. The food was expensive and small portions but very good quality. First champagne glass was a bit flat but I would definitely go back and try it again

Wine service was well below any expected standard. Wines on list not available. Wine steward did not understand product, labels or service.

Amazing , the coolest place I have been. Food great , nice bar and drinks upstairs and a genuine and unique disco downstairs. ... I want to die in a place like this!!!



Fantástica comida y servicio . Abajo hay una sala de fiestas espectacular en calidad de sonido música ambiente ... brutal!
Un descubrimiento del nivel de los mejores lugares a los que he ido nunca especialmente la Disco

Beautiful place
Nice service
Good food but nothing exceptionnal
Very pricey wine list

Excellent!

Not impressed with the service. Went for dinner with a friend. After our starter, we were served the mains. My friend got her pasta and only my side dish came. The waiter mumbled something and walked away so we assumed that my chicken was coming. After waiting for about 2 mins, we checked again and the waiter said it was coming. I told my friend to start before the food gets cold. My friend had eaten half of her pasta and my chicken was still not served. Then the manager came and said something happened in the kitchen and they needed another 7 mins. Wasn't impressed as I have waited for about 10 mins since my friend's pasta was served so I just told the manager to cancel my order. Definitely not going back there anytime soon. The only consolation is that we were not charged for the pasta and the side dish.

I loved everything the food the atmosphere was really amazing experience and the crowd was really nice definitely i recommend Isabel.

Impeccable service and a lovely breakfast. Perfect for business meetings.

The staff just made this place so much fun
Great crowd

Amazing food, exceeded my expectations! Looking forward to returning.