Isabel Mayfair

4.4
195 reviews
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£41 and over
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Mediterranean
Isabel is an all day dining destination for breakfast, lunch, dinner and late night drinks, on Mayfair’s Albemarle Street.

Open seven days a week from 7am until late, we serve a breakfast, all day and weekend menu of lean and light dishes inspired by South America and the Mediterranean alongside a classic cocktail menu featuring an extensive selection of tequilas and mezcals.

Isabel, Mayfair is part of the Santa Cruz Co, founded by Juan Santa Cruz, and is the sister restaurant to Casa Cruz in Notting Hill.

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Sun 10:00AM - 11:00PM
Mon 7:00AM - 10:00PM
Tue - Thu 7:00AM - 8:00PM
Fri 7:00AM - 6:00PM
Sat 10:00AM - 5:00PM

What 195 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.5
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
5
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A
London
4 reviews
Dined on 25 July 2019
Overall 3food 3service 5ambience 3

Miheala was a great host

c
London
17 reviews
Dined on 25 July 2019
Overall 5food 5service 5ambience 5

Excellent business lunch menu - great express menu. Fab flavours and presentation of starter and mains. Good people watching also,

HP
1 review
Dined on 21 July 2019
Overall 5food 5service 5ambience 5

This is a mature restaurant for us that eat out often. Good ambiance, good eating with a extra twist, professional staff. We have it on our list for return in the group with classic restaurants, the Wolsey, Scotts and the Ivy.

OT
New York Area
1 review
Dined on 5 July 2019
Overall 1food 1service 1ambience 1

Eventhough I had a reservation made by OpenTable with my credit card, they did not have a table for me and wanted me to have dinner in the nightclub downstairs where there was absolutely no one, not even some music. When I asked if we could wait for a table at the restaurant upstairs, the hostess said it was impossible because they had a really big group. So why did they take my reservation? Never going back, worst experience ever.

TS
1 review
Dined on 29 June 2019
Overall 5food 4service 5ambience 5

Ambience is very pleasant and nice, the service was good and our waiter very friendly and helpful. The truffle ravioli and beef tartare were very delicious and we enjoyed the cocltails, too! Would definitely go back.

N
London
29 reviews
Dined on 20 June 2019
Overall 5food 5service 3ambience 5

A very enjoyable business lunch. Tables a little close together.

OT
Los Angeles
5 reviews
Dined on 19 June 2019
Overall 5food 5service 5ambience 5

Absolutely amazing. Must go if you’re in Mayfair. Beautiful ambiance, excellent service and outstanding food!

LW
London
2 reviews
Dined on 18 June 2019
Overall 3food 4service 1ambience 3

great food but the service was extremely slow - our table was at 5.15 pm so not busy - great food and beautiful interior - not value for money given the service

CL
London
2 reviews
Dined on 17 June 2019
Overall 4food 4service 4ambience 4

Working lunch and my first visit
Friendly and professional service and food delivered in engaging and timely manner
Everything was delicious...had two courses from lunch menu
Recommended

C
London
2 reviews
Dined on 13 June 2019
Overall 5food 5service 5ambience 5

Such a lovely experience here for a friends birthday. The team could not have done any more to make our afternoon special. Will go back and highly recommend.

H
London
12 reviews
Dined on 12 June 2019
Overall 3food 2service 4ambience 3

Nice venue, however I will recommend to check the bill twice as they counted an extra lunch meal on our check.

HH
London
8 reviews
Dined on 9 June 2019
Overall 5food 5service 5ambience 5

Amazing food. Great device lovely staff and super atmosphere. Will definitely return

OT
Charlotte
6 reviews
Dined on 7 June 2019
Overall 3food 3service 3ambience 4

The space is stunning, and feels extremely chic. The bartenders were amazing - kept us entertained and our drinks full. The dinner service felt extremely rushed. Food was fine but lacked the presentation I was expecting based on others reviews.

EA
London
3 reviews
Dined on 4 June 2019
Overall 5food 5service 5ambience 5

Very chic and classy, yet comfortable, friendly service.

MG
London
3 reviews
Dined on 3 June 2019
Overall 4food 4service 4ambience 4

Très bon restaurant avec une carte de plats originaux, mais très cher quand même

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GF
London
4 reviews
Dined on 3 June 2019
Overall 5food 5service 5ambience 5

Excellent service.
The truffle, Manchego cheese and jamón Serrano sandwich was delicious.
The Chilcano cocktail was superb.

KB
London
3 reviews
Dined on 25 May 2019
Overall 4food 3service 5ambience 5

Excellent service and attention to detail. We found the majority of the dishes to be good with the exception of the gnocchi which was tasteless and was sent back. We were offered the truffles ravioli as a replacement which was excellent. Best French 75 I’ve ever had, although be careful to check the bill as others have warned. Tried to charge us for cocktails we did not drink. Was a see and be seen experience with attentive staff and great cocktails. Food wasn’t a show stopper however. Lots of potential.

OT
London
1 review
Dined on 25 May 2019
Overall 2food 3service 3ambience 4

Water glass broke inside my daughter's mouth; food was mixed up, we never received half of an order even though we were charged for it, server brought 5 bottles of water without asking us if we wanted it, generally disappointing, very expensive, and lacklustre experience

PR
London
1 review
Dined on 24 May 2019
Overall 5food 4service 5ambience 5

Beautiful decor and nice atmosphere
Beautiful decor and nice atmosphere

DS
London
1 review
Dined on 21 May 2019
Overall 3food 2service 5ambience 3

I hadn't been to Isabel's in a while and had high expectations after last time I had been and it was birthday on top of that too. The room somehow lacked in cosiness I thought and although the food was good, it felt completely overpriced. I am not a picky customer and have tried most of the fancy and cool restaurants in London and I can't say I felt the love for Isabel's I'm afraid. The staff and service were top-notch though.

OT
London
1 review
Dined on 17 May 2019
Overall 2food 5service 1ambience 4

Had dinner on a Friday night with two couples. The waiter didn’t take our dinner order for an hour after seating which would have been fine except they informed us they needed the table back in two hours once our food started to come. We had not finished our meal and they had us move to the lounge so they could give our table to the next reservation. Bad service and sloppy management led to a poor overall dinning experience.

LD
Los Angeles
2 reviews
Dined on 11 May 2019
Overall 5food 5service 5ambience 5

Great food, beautiful people and good service as always. One of my favorites.

R
London
16 reviews
Dined on 11 May 2019
Overall 1food 1service 3ambience 4

This pretentious restaurant should be a bar, at most. It was arguably the worst dinner we've ever had in London. The food is as bad as it gets. The chicken had a mayonnaise-like terrible sauce. Fish was boring. The domino sweet potatoes were a joke (not even Waitrose worthy), and there was an excess of paprika almost everywhere. The lamp shade on our table had greasy fingertips stamped on it. The wooden wall covering was dirty. There's plenty of service staff but they are running around the salon. They got the Negroni ratios wrong, and carelessly added to mine a greyish orange peel. With so much staff and the high prices, you'd expect there is more attention to detail and a decent menu.

AJ
1 review
Dined on 11 May 2019
Overall 4food 5service 5ambience 5

I loved the sound; so soft and nice The staff was great; humoru and service in aperfect combo!

D
Gloucestershire
5 reviews
Dined on 9 May 2019
Overall 4food 4service 5ambience 5

Exquisite service, discrete but very efficient and friendly.
Not great value for money but delicious. Wine by the glass was very expensive £16/18 glass ! We ate only canapés, a starter, coffee and petite fours but enjoyed the ambience and the whole experience.
opulent atmosphere, really special.

S
London
32 reviews
Dined on 7 May 2019
Overall 4food 4service 4ambience 5

Bonne cuisine internationale mais pas overwhelming .
Bonne ambiance, restaurant élégant

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QP
London
22 reviews
Dined on 1 May 2019
Overall 4food 4service 4ambience 4

After much hype I finally tried Isabels and found it to be good but nothing to write home about. The decor is a bit garish, the food and service are good but not exceptional given the prices. I liked the tapas at the bar best and would go back for a light meal and cocktail in that format.

j
New York Area
46 reviews
Dined on 28 April 2019
Overall 5food 5service 5ambience 4

My wife and i had lunch at Isabel. Everything was fantastic. Everything was fantastic. Every dish was simply prepared, not a lot of ingredients, virtually no adornment of any kind, the food spoke for itself, in a really terrific way. The staff was attentive without being cloying. it is a beautiful room. i highly recommend this restaurant.

A
1 review
Dined on 23 April 2019
Overall 4food 4service 5ambience 5

The atmosphere is excellent, however, the food and beverages are overpriced

H
London
1 review
Dined on 22 April 2019
Overall 3food 2service 4ambience 4

This is my second time to isabel the first time was very good, the second time the food was terrible it had no taste my peoperd steak tasted like plastic the potato gnoochi was terrible too felt like mud, wouldnt come back

OT
London
3 reviews
Dined on 17 April 2019
Overall 1food 3service 1ambience 1

Over priced for the quality of service

Was charged for something I sent back (broccoli as was dry)

g
New York Area
19 reviews
Dined on 15 April 2019
Overall 4food 4service 5ambience 4

We really enjoyed our meal & the service, although we felt the experience was very rushed..

The decor was lovely!

KK
London
3 reviews
Dined on 11 April 2019
Overall 1food 2service 1ambience 3

Surprisingly poor service from management. Average food.

S
London
2 reviews
Dined on 8 April 2019
Overall 1food 2service 1ambience 2

I will forgive poor food but not poor service.
We were initially greeted by a dark suited gentleman who made little effort to engage the two of us. Strange given this is an Italian restaurant.
The restaurant is very glitzy. Much more Doha than Rome or Milan
We waited too long to be served drinks and given the lunch menu.
Our waitress was devoid of personality and in fact was rude. We were only ever respectful to her but she was utterly disrespectiful to us.
She spoke probably 20 words to us and this included correcting my pronunciation of a gnocchi.
The main courses were poor. Risotto should never be served in a thin liquid juice. It was undercooked.
A restaurant is like any other business...it’s anout team work. This place felt disparate. Individuals in their own little space. The customers were an inconvenience. Extraordinary as we were two very easy customers just wanting a pleasant lunch.
I seriously suggest the staff and management go to The Game Bird at The Stafford or Langans or Number One Lombard Street to ascertain how customers should be treated.
We paid our bill and service charge and left without any fuss but never to return.

SR
London
1 review
Dined on 7 April 2019
Overall 1food 1service 1ambience 4

Ridiculous portion for the price and the long wait. Worst restaurant experience and terribly embarrassed for my guests.

HL
1 review
Dined on 5 April 2019
Overall 5food 5service 5ambience 5

Loved it and loved our waiter - really friendly and funny and made us feel so welcome.

AG
1 review
Dined on 4 April 2019
Overall 5food 5service 5ambience 5

Fantastic meal, beautiful ambience, sublime service. Excellent experience!

J
London
20 reviews
Dined on 3 April 2019
Overall 5food 4service 5ambience 5

Great service, beautiful place, good food, delicious cocktails!

OT
London
2 reviews
Dined on 2 April 2019
Overall 3food 3service 3ambience 4

Too Pricy the Menu....

TQ
1 review
Dined on 31 March 2019
Overall 2food 3service 1ambience 4

The service let me down but the staff made for it when I complained. This place can be a great place, they just need to improve communication between members of staff and waiters need to smile a little more and appear interested in what they are doing. We were greeted nicely and wowed by the surrounding then it went downhill. Our waitress did not smile and it was an effort just taking to her, made us feel unwanted. We waited ages for the food and when it did arrive it was not the same as what we ordered - looked like they had recently changed the menu and staff were still unclear as to what was and was not offer. I complained and after that a new waiter served us and things improved thereafter .

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