Isabel Mayfair

4.4
178 reviews
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£41 and over
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Mediterranean
Top tags:
  • Good for a Date
  • Romance
  • Bar Seating
Isabel is an all day dining destination for breakfast, lunch, dinner and late night drinks, on Mayfair’s Albemarle Street.

Open seven days a week from 7am until late, we serve a breakfast, all day and weekend menu of lean and light dishes inspired by South America and the Mediterranean alongside a classic cocktail menu featuring an extensive selection of tequilas and mezcals.

Isabel, Mayfair is part of the Santa Cruz Co, founded by Juan Santa Cruz, and is the sister restaurant to Casa Cruz in Notting Hill.
What 178 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.3
service
4.5
ambience
3.8
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
London
1 review
Dined a day ago
Overall 2food 3service 3ambience 4

Water glass broke inside my daughter's mouth; food was mixed up, we never received half of an order even though we were charged for it, server brought 5 bottles of water without asking us if we wanted it, generally disappointing, very expensive, and lacklustre experience

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PR
London
1 review
Dined 2 days ago
Overall 5food 4service 5ambience 5

Beautiful decor and nice atmosphere
Beautiful decor and nice atmosphere

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DS
London
1 review
Dined 5 days ago
Overall 3food 2service 5ambience 3

I hadn't been to Isabel's in a while and had high expectations after last time I had been and it was birthday on top of that too. The room somehow lacked in cosiness I thought and although the food was good, it felt completely overpriced. I am not a picky customer and have tried most of the fancy and cool restaurants in London and I can't say I felt the love for Isabel's I'm afraid. The staff and service were top-notch though.

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OT
London
1 review
Dined on 17 May 2019
Overall 2food 5service 1ambience 4

Had dinner on a Friday night with two couples. The waiter didn’t take our dinner order for an hour after seating which would have been fine except they informed us they needed the table back in two hours once our food started to come. We had not finished our meal and they had us move to the lounge so they could give our table to the next reservation. Bad service and sloppy management led to a poor overall dinning experience.

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LD
Los Angeles
2 reviews
Dined on 11 May 2019
Overall 5food 5service 5ambience 5

Great food, beautiful people and good service as always. One of my favorites.

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M
London
15 reviews
Dined on 11 May 2019
Overall 1food 1service 3ambience 4

This pretentious restaurant should be a bar, at most. It was arguably the worst dinner we've ever had in London. The food is as bad as it gets. The chicken had a mayonnaise-like terrible sauce. Fish was boring. The domino sweet potatoes were a joke (not even Waitrose worthy), and there was an excess of paprika almost everywhere. The lamp shade on our table had greasy fingertips stamped on it. The wooden wall covering was dirty. There's plenty of service staff but they are running around the salon. They got the Negroni ratios wrong, and carelessly added to mine a greyish orange peel. With so much staff and the high prices, you'd expect there is more attention to detail and a decent menu.

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AJ
1 review
Dined on 11 May 2019
Overall 4food 5service 5ambience 5

I loved the sound; so soft and nice The staff was great; humoru and service in aperfect combo!

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D
Gloucestershire
5 reviews
Dined on 9 May 2019
Overall 4food 4service 5ambience 5

Exquisite service, discrete but very efficient and friendly.
Not great value for money but delicious. Wine by the glass was very expensive £16/18 glass ! We ate only canapés, a starter, coffee and petite fours but enjoyed the ambience and the whole experience.
opulent atmosphere, really special.

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S
London
31 reviews
Dined on 7 May 2019
Overall 4food 4service 4ambience 5

Bonne cuisine internationale mais pas overwhelming .
Bonne ambiance, restaurant élégant

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QP
London
22 reviews
Dined on 1 May 2019
Overall 4food 4service 4ambience 4

After much hype I finally tried Isabels and found it to be good but nothing to write home about. The decor is a bit garish, the food and service are good but not exceptional given the prices. I liked the tapas at the bar best and would go back for a light meal and cocktail in that format.

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j
New York Area
45 reviews
Dined on 28 April 2019
Overall 5food 5service 5ambience 4

My wife and i had lunch at Isabel. Everything was fantastic. Everything was fantastic. Every dish was simply prepared, not a lot of ingredients, virtually no adornment of any kind, the food spoke for itself, in a really terrific way. The staff was attentive without being cloying. it is a beautiful room. i highly recommend this restaurant.

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A
1 review
Dined on 23 April 2019
Overall 4food 4service 5ambience 5

The atmosphere is excellent, however, the food and beverages are overpriced

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H
London
1 review
Dined on 22 April 2019
Overall 3food 2service 4ambience 4

This is my second time to isabel the first time was very good, the second time the food was terrible it had no taste my peoperd steak tasted like plastic the potato gnoochi was terrible too felt like mud, wouldnt come back

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OT
London
3 reviews
Dined on 17 April 2019
Overall 1food 3service 1ambience 1

Over priced for the quality of service

Was charged for something I sent back (broccoli as was dry)

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g
New York Area
15 reviews
Dined on 15 April 2019
Overall 4food 4service 5ambience 4

We really enjoyed our meal & the service, although we felt the experience was very rushed..

The decor was lovely!

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KK
London
3 reviews
Dined on 11 April 2019
Overall 1food 2service 1ambience 3

Surprisingly poor service from management. Average food.

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S
London
2 reviews
Dined on 8 April 2019
Overall 1food 2service 1ambience 2

I will forgive poor food but not poor service.
We were initially greeted by a dark suited gentleman who made little effort to engage the two of us. Strange given this is an Italian restaurant.
The restaurant is very glitzy. Much more Doha than Rome or Milan
We waited too long to be served drinks and given the lunch menu.
Our waitress was devoid of personality and in fact was rude. We were only ever respectful to her but she was utterly disrespectiful to us.
She spoke probably 20 words to us and this included correcting my pronunciation of a gnocchi.
The main courses were poor. Risotto should never be served in a thin liquid juice. It was undercooked.
A restaurant is like any other business...it’s anout team work. This place felt disparate. Individuals in their own little space. The customers were an inconvenience. Extraordinary as we were two very easy customers just wanting a pleasant lunch.
I seriously suggest the staff and management go to The Game Bird at The Stafford or Langans or Number One Lombard Street to ascertain how customers should be treated.
We paid our bill and service charge and left without any fuss but never to return.

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SR
London
1 review
Dined on 7 April 2019
Overall 1food 1service 1ambience 4

Ridiculous portion for the price and the long wait. Worst restaurant experience and terribly embarrassed for my guests.

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HL
1 review
Dined on 5 April 2019
Overall 5food 5service 5ambience 5

Loved it and loved our waiter - really friendly and funny and made us feel so welcome.

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AG
1 review
Dined on 4 April 2019
Overall 5food 5service 5ambience 5

Fantastic meal, beautiful ambience, sublime service. Excellent experience!

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J
London
19 reviews
Dined on 3 April 2019
Overall 5food 4service 5ambience 5

Great service, beautiful place, good food, delicious cocktails!

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OT
London
2 reviews
Dined on 2 April 2019
Overall 3food 3service 3ambience 4

Too Pricy the Menu....

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TQ
1 review
Dined on 31 March 2019
Overall 2food 3service 1ambience 4

The service let me down but the staff made for it when I complained. This place can be a great place, they just need to improve communication between members of staff and waiters need to smile a little more and appear interested in what they are doing. We were greeted nicely and wowed by the surrounding then it went downhill. Our waitress did not smile and it was an effort just taking to her, made us feel unwanted. We waited ages for the food and when it did arrive it was not the same as what we ordered - looked like they had recently changed the menu and staff were still unclear as to what was and was not offer. I complained and after that a new waiter served us and things improved thereafter .

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KS
1 review
Dined on 29 March 2019
Overall 1food 1service 1ambience 1

This was the most disappointing meal I have had in a long time. The service was terrible appetizers arrived after main course. We were not instructed that it was a sharing theme so we overordered and double ordered leaving lots of food for waster. The waiter was only interested in filling drinks. Was truly awful and very expensive experince.

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OT
London
1 review
Dined on 29 March 2019
Overall 3food 3service 3ambience 3

Over priced for ok food, very small portions

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CA
New York Area
1 review
Dined on 24 March 2019
Overall 1food 1service 2ambience 1

Could be a nice place when food is better and people come back.
Or maybe such a bad experience because it was Sunday night ?

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a
Miami
1 review
Dined on 22 March 2019
Overall 3food 2service 4ambience 3

This use to be one of my favourite restaurants to frequent.

After this experience I sadly will not be returning. The food was edible at best.

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KB
London
11 reviews
Dined on 21 March 2019
Overall 4food 4service 4ambience 5

Loved the room, food was good and it all added up to a lovely evening.

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OT
London
1 review
Dined on 21 March 2019
Overall 5food 5service 5ambience 5

Amazing food and atmosphere.

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p
London
4 reviews
Dined on 19 March 2019
Overall 4food 4service 4ambience 5

Lovely place.. beautiful ambiance..
Tasteful surroundings... succulent tastes... Bar tenders a bit on the snobby side but I guess it fits the atmosphere .. amazing flower bouquets...price as expected...

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OT
London
1 review
Dined on 15 March 2019
Overall 1food 4service 1ambience 3

Hey.

This is the 3rd time I’ve been to Isabel.
Really disappointed as the staff were rude, they took our bottle water away and also our dessert before we had even finished
We booked at 4.30 when it was completely empty.
At 8.30pm when the restaurant still wasn’t busy they hassled us to leave.
It was my friends birthday and it was just awful.
It’s so expensive anyway but it is usually a lovely experience that’s why I booked.
I will be making a formal complaint.

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s
New York Area
17 reviews
Dined on 13 March 2019
Overall 4food 2service 5ambience 5

great design & ambiance
disappointing food , just ordinary & an un exciting
wine list
The Pisco sour was excellent

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RV
1 review
Dined on 11 March 2019
Overall 3food 3service 3ambience 2

This restaurant is very attractive and we went for drinks several times and enjoyed it.
This time we made a dinner reservation and we both find it way overprised and not worth to go back.
The waiter tries to do his best, but we do not want to be "entertained", we just want to have a nice evening out with good food, a good ambiance ( restaurant empty) and relax.
The food was average, nothing special, and too expensive.

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DK
London
1 review
Dined on 10 March 2019
Overall 3food 2service 3ambience 4

Nice place, beautiful bar, design toilets, but average food and totally overpriced

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T
London
2 reviews
Dined on 2 March 2019
Overall 1food 3service 3ambience 5

The place looks stunning, but that's about it. Everything else is average, and it's really expensive, so not worth it overall.

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D
Acapulco
2 reviews
Dined on 1 March 2019
Overall 5food 5service 5ambience 5

One of the beat meals I’ve ever had. Tandoori fish tikka was a thing of beauty. Kerala fish curry was flavourful and mildly spicy, balanced with just the right amount of sweetness.

Atmosphere was lovely, it’s decorated like a set from the Darjeeling Limited.

There’s a million great restaurants in London but I’ll gladly make a point to come back when in town again.

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OT
Edinburgh
5 reviews
Dined on 1 March 2019
Overall 5food 5service 5ambience 5

Loved it! Food and service were impeccable.

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DR
Hertfordshire
5 reviews
Dined on 1 March 2019
Overall 5food 5service 5ambience 5

Have eaten lunch at Isabel twice and it has always been a pleasing event. The food excellent and service friendly and polite.
Decor of the restaurant is high end and the ladies bathrooms are worth a visit alone!

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L
London
4 reviews
Dined on 23 February 2019
Overall 5food 5service 5ambience 5

A lovely, relaxed Saturday brunch in great surroundings. Staff were very helpful and the menu caters well for dairy and gluten intolerances. We hope to visit again!

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AD
London
1 review
Dined on 22 February 2019
Overall 5food 5service 5ambience 5

The breakfast is really delicious and the staff were kind and helpful !

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