Island Vibe Bar & Restaurant
I booked a table for two for the 1st date night with my girlfriend after lockdown. The table was grabbed from inside, put down n cleaned but we were seated right the entrance! Not very romantic! I had a word n we were moved accordingly n from that point everything was fine.
Food was really nice as well as the cocktails and friendly staff
When we visited this restaurant it was absolutely shocking! When we arrived we were the only ones so we’re seated to a table. Food and drink menus were never given to us so we had to ask for them. We then ordered food and drinks after 15 minutes of being there. Food arrived around 30 minutes later however drinks had still not arrived. The waitress came over to tell us that the bar tender hadn’t turned up just before our food had arrived and pretty much laughed in our face. 5 minutes later she came back and said he still hadn’t shown up but the owner had said he was willing to make our cocktails( ordered a pornstar martini, a mojto and a corona beer). We seen at the bar that the owner was in fact training another guy and that’s why our drinks had taken over an hour to come. The drinks eventually came after we’d finished our food and our plates were cleaned up. We weren’t even offered soft drinks on the house to eat with our food. The waitress and owner had no people skills. We won’t be coming back here ! If they’d had just been honest from the start and said they were doing some training then it wouldn’t have been a problem. Spent £50 to sit there and down our drinks after the food!
Lovely set of staff, good location and with a canopy and heaters on as we was seated outside. Great music and great atmosphere. Although the food was warm when delivered to us, it took a very very long time, as well as drinks. Me and my friend wanted our starter and main to arrive at the same time including drinks, but had finished our starter by the time we received our drinks, finished our drinks and waited more before we received our main which put us off wanting to order dessert, our last set of drinks took a very long time that we were able to change our minds 3 times before we received it. Overall it was a lovely experience, just needed to be quicker with table service!
Staff were ace! Service was really good snd the food was excellent. We had the seafood curry snd jerk chicken. Amazing would definitely go there again!
Fantastic bar with a great atmosphere and some of the friendliest staff in Manchester. The food was fantastic and quite unlike what I've had elsewhere!
Second time i went there, my food was cold asked for it to be made hot and it came back luke warm. Portion was a lot smaller from the previous time i was there. It took over 40 minutes to get a drink. The waitress was lovely but stressed as many people were complaining but it was not her fault. Was not impressed at all.
Customer service wasn’t the best, we had to wait long time to be welcomed, and we waited long time to place an order, without being informed what is not available from the menu, only to find out that what we wanted couldn’t be served. Our drinks took ages to be served and they were mixed up, with order fulfilled incorrectly so we had to wait again for another drink to arrive.
Grilled prawns for a starter were delicious.
Delicious food, lovely atmosphere & good service!
I would highly recommend this restaurant!
Really lovely food and very reasonably priced, we had a great night and already booked to return in May - thank you x
Great food! Lovely cocktails And! And a great atmosphere! It's so nice to go out again for dinner and drinks!
Very busy and loud. Staff not wearing face masks. Very slow service and items missing from order. One drink round never arrived. Very friendly apologetic staff, I think they had bitten off more than they could chew.
Booked a table but could not get a seat. Nor could the three tables in front of us waiting in the cue. After waiting for 45 mins the other parties gave up. We did to and went next door who could manage table bookings. No idea what the food is like but the service us pretty bad. It was organised chaos.
Really poorly organised and nobody in charge. I had a table booked for 6 people, a group in front and a group behind us all had tables booked too. Because the restaurant was full and nobody was leaving, our tables were not available for us. The girls in front had been waiting 15 mins by the time we got there. After about 15 mins of waiting outselves I had a word with the manager who up until this point had pretended the problem didn’t exist.
The manager told me that people were not leaving and he could not force them to leave, so we must wait until they decide to leave. I asked him what is the point of booking a table for a specified time if we have to wait in a queue until a table came available. He had no response. There was genuinely an elderly man sitting in the restaurant occupying a table of 4 reading a newspaper with a slither of his pint left while this was going on. The manager would not compel him to leave to make room for us 3 groups despite our bookings. There was also an instance where the manager told a table to leave, they proceeded to buy another bottle of wine, and they were allowed to stay. We ended up going next door to a place called North Star Delicatessen, as did the group behind us. That place was spot on, and saved our Friday night.
Food was great. Loved it. Place was chaotic and slow. Our order took half an hour for some one to come take it and then they lost it so had to wait another hour for food. There were lots of people waiting on tables that they simply couldn't clear fast enough. No doubt there was some teething issues getting back in to the swing of things. They could do with more staff because they are loosing money with all the delays and slow service.
Lovely little place, waiters were so nice and they had some great cocktails. Had a really good time here with some friends would reccomend :)
Prawns and Mac and cheese were amazing would go back anytime.
Great food and great drinks. Wonderful island vibes and friendly staff. The staff were super friendly but the service was slow
Had a lovely brunch at Island Vibe with my daughter in law and grandson, great food, service was also great and the staff were lovely. Will defo book for an evening meal with the hubby.
Service from the staff was brilliant, the food was ok. The outside heater wasn't working, and it was quite cold.
Amazing food and drinks, very nice staff! Will definitely be returning
food was just excellent and staff were friendly and service was very good
would recommend and definitely go back
Food was decent but the waitress was rude and seemed like she hated her job. The menu shown on open table was totally different from what was on show. The menu was limited and had loads of main dishes missing such as jerk chicken and lamb tagine. The food was quite pricey for what you get but it did taste quite nice.
We arrived for our booking at 1pm, we waited 20 minutes before ordering drinks, we had to ask for the food menus which were dirty reused paper menus and by 2pm we had still not received our drinks nor had our food order taken. There was only 7 tables and there were tables who had came in after us who had been looked after and it felt like we were being avoided. No eye contact from the waitress. We ended up leaving the restaurant as we were hungry and went to the restaurant next door instead. The waitress saw us leave and said nothing. Really disappointed as we were looking forward to our first meal since restrictions easing.
It was our 1st time at Island Vibe Restaurant. (Five of us). Needless to say I will NEVER return to this restaurant. The service we received was absolutely deplorable and worse still, this poor standard mainly came from the manager of this restaurant!!
Our table was booked for 8pm. We got there at 8.07pm. We waited for nearly 5 mins for anyone to even acknowledge us and in the end I had to get someone's attention to see to us.
Manager came to us at 8.12 to tell us a table leaving which we will get.
8.24 - still no table. Having gone back to the manager she suggested we wait inside until table free. 8.35 - seated inside. We weren't asked to wear masks inside or sanitise and noone else was wearing masks inside as were none of the staff.
Drinks ordered 8.45. We asked if complimentary. Manager denied this stating you have a table now and your indoors and only waited 20 mins. I reiterated. We cannot eat at the table and waiting over 30 mins and technically still no table. Asked if anything she could offer - abruptly told no and that we were ready to leave anyway.
Outside table ready 8.55. Drinks came 25 minutes after ordered (after asking twice). Waitress spilt a drink on friends dress and coat. 2 out of the 5 starters were no longer available. As the other starter I wanted was also not available, I didn't order anything else so didn't eat anything. So 2 out of the party of 5 didn't eat.
When we got the bill at the end, it was incorrect as they left 3 items on, 1 we cancelled and 2 they couldn't fulfill.
VERY poor customer service skills from the manager of all people, who expects customers to spend money at their restaurant. It is one of the worst experiences I've had and made worse by the manager who did not apologise at any point for us having to wait for 50 minutes for our outside table.
I can't even comment on the food as I didn't eat anything. The rum bellini was strong and nice. I only had one drink due to my utter disappointment.
Great atmosphere, friendly staff. and nice venue but they forgot about our drinks order and it took 30 mins for us to get them. Drinks finally came out after the food. They also got the food order wrong but we had waited so long we ate it anyway. We were a party of 4.
Obviously the bar are only just finding their feet having recently opened their outside area, so there was a little confusion with a few drinks/a bit of a long wait but the actual attitude and friendliness of the staff was top level and the food was superb.
Myself and my friends will definitely be back for that alone, big up.
Booking system didn’t work so left without a booking for the evening
A rowdy group of men (in a larger group than allowed) were not being kept under control by the staff. Might be just the one unfortunate time but it was still disappointing. Also there wasn’t one beer available on tap.
Absolutely the worst service ever had received. Had to leave early before even getting our first order. Terrible.
Ive been coming here since the opening. This is the first time being disappointed. Meat portions on both our dishes were very small. Barring in mind it's £15 a meal. Over booked, younger staff un- confident. We had to leave as we could see people waiting for their tables and felt bad. Otherwise we would of stayed for more drinks. Music needed turning up to create the ambiance of a Jamaican restaurant. Felt Rushed.
This restaurant has amazing potential! The service was very slow, it was around a 40 minute wait for 3 cocktails, but they were nice. The menu knowledge wasn’t great considering we had a vegan with food intolerance in our party. But when the food arrived it was lovely and we all enjoyed what we ordered, even though one order came out separately. The staff were really nice and attentive and the atmosphere was very relaxed. We understand it’s a fairly new restaurant and it’s the second day of hospitality opening which explains the long wait - would go again for a relaxed casual meal
I've been to this restaurant before and it was fantastic. Hopefully it will be again soon. I say this because on receiving an email the day before from Open table to confirm my booking. To which I did. I arrived the following day only to my dismay and ones guest. The place was shut! Due to being in Tier 3 because of Covid! I would have thought Open Table would have been in touch like Trip Advisor to cancel my booking for another restaurant which was for the following day. We were utterly disappointed!
Amazing food and great value. Staff were super friendly. Will definitely go again
Good food though ran out of white rice early in the evening.
Service not the best, think our order got lost.
Cocktails not very strong.
lovely little place. Food and drinks were excellent. Only downfall is they had one girl serving everyone in the restaurant, she looked so over worked which I didn’t agree with. Other than that amazing xx
This was our first visit,absolutely amazing food,staff are lovely.
Great atmosphere,will definitely be back.
Food was really nice and tasty as always and cocktails are amazing
Recommended and will be returning once again
Really nice restaurant, food is authentic and full of flavour, really great service, only criticism I have is the cocktails need re working, I asked for something sweet and was advised a drink that was overly flavored with lime. Last cocktail I had on another occasion was to bitter also.
Fabulous Sunday roast with the perfect cocktails! The staff were amazing and really attentive. We will be back for sure x
Island Vibe Bar & Restaurant does offer delivery in partnership with Deliveroo.
Island Vibe Bar & Restaurant is rated 4 stars by 127 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.