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Itaca's, Ashford, Kent

Itaca's

3.8
3.8
42 Reviews
£25 and under
Cocktail Bar
Itaca's provides a luxury afternoon tea, bottomless brunch, immersive cocktails experience, late night dessert, wine, cocktail and light dining experience, set in a traditional Grade II listed building with an eccentric pink bar, all within an instagrammable environment. You can come in during the evening, when the pink marble bar is lit-up, and enjoy a main and a cocktail for just £10 or you can enjoy our luxury afternoon tea or light food menu during the day. We also offer 2 for 1 cocktails Tuesday-Friday between 6pm and 8pm.

Make a booking

2 people

19:00


Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Cocktail Bar, Wine Bar, Cafe Dining
  • Hours of Operation
    Lunch Thu–Sun 11:00–16:00 Bar Wed, Thu 18:00–00:00 Fri, Sat 18:00–02:00
  • Phone number
    07961 660218
  • Payment Options
    Mastercard, Visa
  • Dress Code
    Business Casual
  • Private party facilities
    We offer Private Hire, Baby Showers and other events

What 42 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.6Food
  • 3.7Service
  • 4Ambience
  • 3.8Value

NoiseEnergetic

42 Reviews
  1. SophiaO

    Kent

    1 review

    2.0

    1 review

    Dined on 9 December 2023

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    We were all very disappointed!! Same time last year the place was amazing, great service and ambiance and fabulous cocktails; this year absolutely awful. We had pre-booked, confirmation received but when we arrived, three blank faces, no smiled greeting and no reserved table, even though the place was virtually empty! We were offered a wobbly, sticky table in a dark corner. Unremarkable cocktails, served in sticky glasses in bird cages at London prices. Christmas decorations were abysmal, tired tinsel seemingly thrown over a mirror! We were even asked by the table next to us if there was somewhere local with atmosphere they could go?!!! Disappointing is an understatement and such a shame. Could do better

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  2. OpenTable Diner

    Kent

    1 review

    3.0

    1 review

    Dined on 3 December 2023

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 3
    Unsure if it was a one off as they were short on staff but our afternoon tea and alcohol were all purchased at the local Tesco and we actually saw the staff carrying the Tesco bags through the restaurant into the "kitchen" to put the food onto plates. They even went out halfway through our booking to buy scones and jam. The staff were very sweet and the cocktails were lovely, but it's not really an afternoon tea when you have a Tesco Free From Brownie turn up chopped into 3 pieces on your plate.

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  3. MeganT

    Kent

    3 reviews

    5.0

    3 reviews

    Dined on 2 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic service very accomadating to me and my 8 rowdy friends on a hen do. Let us put decoarations up with no problems. Waitresses were fantastic friendly good service and all very helpful. Highly reccomend the brunch great value for money and easily the best bar the town has to offer.

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  4. BhumikaM

    London

    1 review

    5.0

    1 review

    Dined on 27 October 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very cute place... Excellent staff, Excellent food, Excellent service.. I would visit the place again. We went to Mamma Mia event and had a blast!!!

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  5. CarlieS

    London

    5 reviews

    3.0

    5 reviews

    Dined on 27 October 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    The event was good but the staff were very miserable and not accommodating. We played bingo but the dj repeated the same songs over so no one had the chance to win the house. Me and my friends made the vibe as most people left because the vibe was slightly dead towards the end. We were supposed to have Kareoke but they only offered this to us literally just before they were shutting. They were supposed to close at 2 but they were chucking us out at 12. So we went to cameo. We loved the Mamma Mia theme but the staff could have done more.

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  6. JoDa

    London

    4 reviews

    5.0

    4 reviews

    Dined on 6 October 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Fab cocktails and fab service. We had a 30th birthday and ran late but we were still accommodated and had a lively couple of hours.

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  7. ElaineF

    Kent

    1 review

    3.0

    1 review

    Dined on 29 September 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Enjoyed the evening not sure about the organ player seemed to put a different vibe on the evening My family have been before and said it was very different from the other times I would hope to come again and enjoy another experience xx

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  8. mimi2

    Kent

    1 review

    1.0

    1 review

    Dined on 26 September 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    The staff were all young, not appropriately dressed, very inexperienced and lacked knowledge of their product/service and most importantly customer service left a lot to be desired! There were too many diners packed in which made getting up to help yourself to puddings extremely different and awkward. The nachos, when we finally got them were very tasty and a nice touch and the puddings we did have were adequate, but the wait for them was too long, lack of guidance from staff as to evening plan and staff drinking and vaping in clear site of diners we didn't feel was appropriate. idea very good, lots of tweaks and training needed - shame as bought for friends as gift!

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  9. Sarah

    London

    2 reviews

    2.0

    2 reviews

    Dined on 14 September 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Very slow service for basic food and cocktails. Cheap for the cocktail and nachos deal.

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  10. RachaelB

    Kent

    1 review

    4.0

    1 review

    Dined on 9 September 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The bottomless prosecco brunch is worth the money. The food was lovely and hot but not a lot of choices but still nice. The prosecco was lovely and chilled. The staff looked after us very well.

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  11. Jess

    Kent

    2 reviews

    3.0

    2 reviews

    Dined on 8 September 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    slow serving drinks, and when they did come over, they were spilt over the table, leaving the table all sticky. Themed night was ok, but not what we expected.

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  12. Shellie

    Czech Republic

    1 review

    2.0

    1 review

    Dined on 2 September 2023

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 2
    We booked for group of six and was really excited to have a cocktail bottomless brunch but unfortunately we were very disappointed. The service was very slow and one of our group waited 45 minutes for their first drink and the slot is only for an hour and a half. The cocktails were really nice but the service is very slow. They came and told us it was last orders, so we asked for another round of drinks which never came. I had the pizza option and they were very cheap pizzas with hardly any cheese, and they were soggy. My friends had the sandwiches and cakes, which again were very disappointing as a sandwiches were dry. Could be an amazing place if they had more staff and made a bit more effort. It felt like they were trying to save money.

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  13. KirstyW

    London

    3 reviews

    5.0

    3 reviews

    Dined on 12 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brilliant afternoon tea. Cocktails were lovely. Staff were really friendly. Great service

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  14. sarahj

    Kent

    6 reviews

    3.0

    6 reviews

    Dined on 5 August 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Bit disappointed, table was wobbly but got moved to a bigger table, rather a pot of tea or was given in mugs to make ourselves. The afternoon tea came out quickly the sandwiches was nice but it was obvious the cakes were shop bought not homemade, could be better

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  15. RachelM

    London

    2 reviews

    3.0

    2 reviews

    Dined on 29 July 2023

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 3
    First time we’ve been here and it’s actually a cute bar however service was slow drinks arrived one at a time which was a bit odd also pizza and crisps they need to work on! Literally a plate which a packet of crisps tipped out really? And one of the cheapest pizzas you can buy I’d rather pay more for better quality and presentation they really need to work on some basics otherwise people won’t return

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  16. netballnic

    Kent

    2 reviews

    3.0

    2 reviews

    Dined on 28 July 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3
    The cocktails were good when we got them, service was poor very slow and had to go to the bar to order as no one came over after waiting more than 15 mins.

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  17. Pen50

    Kent

    1 review

    2.0

    1 review

    Dined on 14 July 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    Slow service. Overall a bit disappointed with our experience. Expected to be wowed as new and media hype. But was left more flat.

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  18. CCrusli

    Kent

    3 reviews

    5.0

    3 reviews

    Dined on 24 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful experience- my daughter wanted to go for cocktails for her 21st birthday. We chose the bottomless cocktails and afternoon tea and it was superb. Food was fresh and plentiful as were the cocktails- all freshly made and some of them came out smoking- it was a sight to be seen. The staff were very friendly and helpful and their attention to detail was first class- they couldn’t have done any better- too marks for customer service. We will definitely be back again.

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  19. Necey

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 24 June 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    My friend and I had a great time for our afternoon. They were so accommodating, service was brilliant. Would definitely go again!

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  20. RachelS

    Kent

    1 review

    5.0

    1 review

    Dined on 24 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Me and my sister came here for afternoon tea, it was amazing value, the amount of food we got each we could’ve shared just one so it was brilliant. The small amount extra for bottomless cocktails was amazing so we will definitely be back to do that. The service was above and beyond she was so lovely and made sure we had everything we needed.

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  21. Siku

    London

    5 reviews

    5.0

    5 reviews

    Dined on 3 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What a beautiful experience. The service was excellent. Will definitely be back

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  22. AmyH

    Kent

    6 reviews

    5.0

    6 reviews

    Dined on 2 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great visit once again. Staff are extremely welcoming. Great cocktail list, great value for money and fantastic decor!!

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  23. SueW

    Kent

    1 review

    3.0

    1 review

    Dined on 28 May 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    Table size was not adequate for four people. No room for a teapot and cups were swapped for mugs. Sandwich selection was good and we were offered more. Scones were ok, but the amount of jam and cream was barely enough for two scones let alone six. We had to ask twice for more tea, which did eventually arrive. The first jug of milk was curdled at the bottom, which the waitress tried to explain away! The cake selection was random, and there was nothing homemade, which was disappointing. The staff were polite, but seemed to be struggling to serve everyone. There was a large party in, and most of the attention was paid to them throughout the afternoon. The setting was attractive and everything was very clean. Hopefully the issues noted in this review are just ‘teething troubles’ which can be rectified for future diners.

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  24. PatriciaW

    Kent

    1 review

    4.0

    1 review

    Dined on 28 April 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Went for a 40th birthday afternoon tea lovely setting, cake stands could do with fixing as several had a wobble but food was plentiful and service was good nothing was too much for the waitress Would recommend

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  25. AmyH

    New York City

    4 reviews

    4.0

    4 reviews

    Dined on 14 April 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    First time at Itacas and I will certainly be returning! Went for bottomless cocktail afternoon tea - two of my favourite things put together! The decor, music and overall atmosphere was great! Slightly slow service seeing as there were only two tables in - but that may just have been us being inpatient as it was bottomless cocktails, yet we didn’t receive our first until 45 minutes after sitting down. Other than that, everything was great - especially the food and one of the best cocktails menus I’ve seen!!

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  26. ClaireL

    Kent

    1 review

    3.0

    1 review

    Dined on 8 April 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Our booking was for the evening and we didn’t eat. We only stayed for one cocktail as the music volume made it impossible to talk even when we moved right next to each other. The staff and cocktails were lovely but the music volume ruined the night.

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  27. KimberleyB

    Kent

    1 review

    5.0

    1 review

    Dined on 8 April 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely new bar, great service, lovely drinks, really nice atmosphere. Would definately visit again

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  28. ClareS

    Kent

    1 review

    5.0

    1 review

    Dined on 7 April 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful decor , amazing unique cocktails, great service , lovely atmosphere , just what Ashford needed! Thank you Itaca’s ! 🫶🏼

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  29. Sammy

    Kent

    1 review

    3.0

    1 review

    Dined on 25 March 2023

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3
    The afternoon tea was disappointing. The food came out an hour after being there. The bread had gone stale. There was no variety of sandwich so for those who didn't like coronation chicken or salmon had none. The value was good for drinks although cocktails were very slow to come out.

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  30. ytvrr

    Kent

    1 review

    1.0

    1 review

    Dined on 19 March 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Absolutely appalling experience. This review has been long overdue as I attended for Mother’s Day this year and all I can say is I definitely won’t be returning. I had pre paid for afternoon tea for 4, when we arrived we were sat on a table right next to the door on a table big enough for 2 people. The restaurant was full but we managed to get another table, the same size but crammed in a corner. We didn’t get asked what we wanted to drink for a good half an hour after sitting down and the drinks didn’t arrive for about an hour after. When we finally got pots of tea they had 1 crappy tea bag in that was barely enough for a small cup on its own and we then had to ask for milk.. another 15 minute wait. By the time we had realised what a shame the place was tables around us were complaining and leaving without paying and leaving their food on the table. We waited almost 2.5 hours for any food to arrive on our table and when it did the bread was stale and it conveniently arrived after the waitresses had cleared the tables of food that had been left. We felt we had to eat the food as we had waited so long we were starving but it certainly wasn’t enjoyable and ended up eating elsewhere after. They were understaffed, no one seemed to be in the kitchen. The waitress looked miserable and they ran out of food so went to Tesco's to buy more supplies. It was the worst afternoon tea experience I had ever experienced and I certainly don’t want a repeat. Don’t waste your time and money. You’ll be crammed in, the noise levels are so high as there are other parties there having bottomless brunch and that seemed to be their focus.

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  31. Danni

    Kent

    1 review

    5.0

    1 review

    Dined on 15 March 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The lady that served us (Coco) was outstanding both with her service and cocktails. Drinks were lovely and they put up with our party of 6 being a drunken nuisance by the end of the night. Lovely interior and really a hidden gem in Ashford. We will definitely be coming back! Thank you Coco and team for the lovely experience.

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  32. Jess

    Kent

    2 reviews

    4.0

    2 reviews

    Dined on 11 March 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Beautiful venue, but slow on taking orders. Quite small inside but staff lovely. Music was a bit iffy.

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  33. KirstyF

    Kent

    5 reviews

    5.0

    5 reviews

    Dined on 4 March 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Booked the bottomless brunch afternoon tea and upgrade to cocktails. The place is beautifully decorated and staff were very helpful, accommodating and friendly (only a little slow but this is not a reflection on the experience we had!) They couldn’t have been more helpful with everything…food and drinks were delightful and they went that little extra for ensuring we had enough savoury. For £45 (as we upgraded to unlimited cocktails) thought this was really reasonable and hope to come back soon!

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  34. Laurieannuk

    London

    5 reviews

    1.0

    5 reviews

    Dined on 25 February 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Didn't have food but had to put something in. Service very poor. After 25 mins only had 2 drinks - a cocktail and a coke. We complained and the rest arrived 15 mins later. Manager discounted the bill. Drinks were nice but won't go back. Music too loud too.

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  35. AlexandraA

    Kent

    1 review

    3.0

    1 review

    Dined on 25 February 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    First time visiting, 6:30pm, Saturday. First impressions walking in was good vibes, music a little too loud (but that's a personal preference). Ordered 4 cocktails and a round of tequila shots. From this point on things didn't run particularly smoothly. We had to request salt and lime for the tequila. Some lime wedges were covered in salt. All cocktails arrived at different times. Mojitos had sugar granules which was not great.007 was too "dirty" and the tequila tasted "cheep". The door to toilets remaind open throughout our visit, not a great view... I think this place could be fab but there's definitely room for improvement.

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  36. AMcM

    London

    1 review

    5.0

    1 review

    Dined on 25 February 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    A lovely little find in Ashford Town centre. We enjoyed the bottomless brunch. The prosecco was good quality and there was plenty of it. Good food which accommodated for vegetarians. The staff are attentive and great fun. I will be back soon

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  37. Karen

    Kent

    1 review

    5.0

    1 review

    Dined on 17 January 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovley place friendly staff food was nice definitely go back again

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  38. ElenaJ

    Kent

    1 review

    5.0

    1 review

    Dined on 14 January 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Visited with my friends and everyone had an amazing time. Best cocktails in Ashford and we've also booked the afternoon tea! The service was like a London restaurant. We'll keep coming back!

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  39. OpenTable Diner

    Kent

    1 review

    5.0

    1 review

    Dined on 6 January 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Recommend the afternoon tea we had lovley afternoon and staff very friendly and welcoming made you feel comfortable nothing was to much trouble. I defently will return.

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  40. CarlK

    London

    4 reviews

    4.0

    4 reviews

    Dined on 31 December 2022

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3
    A little too loud for a tabled barr with the expectation to sit and chat, undoubtedly the most dangerous step in the whole of bar history across the full width of the bar, some sort of barrier is needed before injury results

    1 person found this helpful

FAQs

Itaca's is rated 3.8 stars by 42 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Google Map for Itaca's

Itaca, 2 North Street, Ashford, Kent TN24 8JN

Dining areas

Additional information

  • Area
    Ashford
  • Hours of Operation
    Lunch Thu–Sun 11:00–16:00 Bar Wed, Thu 18:00–00:00 Fri, Sat 18:00–02:00
  • Price
    £25 and under
  • Cuisines
    Cocktail Bar, Wine Bar, Cafe Dining
  • Dining style
    Casual Dining
  • Dress Code
    Business Casual
  • Parking Details
    None
  • Payment Options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, High Tea, Late Night, Vegan, Wine
  • Phone number
    07961 660218
  • Private party facilities
    We offer Private Hire, Baby Showers and other events
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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