Itoko

Itoko reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Elizabeth VIP

   Tampa13 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing meal and experience. Kellen was our fantastic server and he also had great recommendations. We loved everything we tried (we even broadened our horizons and tried some unusual things) and I cannot recommend this place enough.
   

   Is this helpful?

2. A

   Alla VIP

   Chicago8 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   We have eaten at Itoko before. But this time we made the reservation on OpenTable a few days in advance and as a result were seated in the 'overflow' area upstairs, even though our dinner was early and when we arrived the restaurant was almost empty. It was disappointing, as the upstairs space, although was quiet, had no character and looked more like an eatery. This restaurant clearly has a policy of treating OpenTable customers as a 'B' tier patrons.
   

   ItokoResponded 4 days ago

   Hi Alla - Thank you for taking the time to share your feedback. I'm truly sorry to hear about your recent experience and that your visit did not meet the expectations set by your previous visits to Itoko. I understand your frustration with being seated in our upstairs dining area and sincerely apologize if it felt like a lesser experience. Your feedback is invaluable and will be shared with our team so we can ensure that all areas of our restaurant provide the welcoming and character-rich atmosphere our guests expect and deserve. I hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience. Best, Rachel Evaristo General Manager
   

   Is this helpful?

3. L

   Luis

   Chicago2 reviews

   5.0

   Dined on 14 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my wife’s birthday and it was incredible, our server was super nice and explained the dishes and drinks to us, everything was delicious. Beautiful place, will be back
   

   Is this helpful?

4. S

   Sophie

   Chicago6 reviews

   5.0

   Dined on 12 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love Itoko and will always go back! I do wish we were allowed to order as we went and didn't have to put in everything at once though I realize that's probably tougher for the kitchen! Everything on the menu is good 10/10
   

   ItokoResponded on 13 April 2025

   Hello Sophie, I'm thrilled to hear that you love Itoko and plan to return! It's wonderful to know that you enjoyed the menu and found everything to be good. Although we prefer to take the order all at once, we're more than happy to accommodate any way you would like to enjoy your experience. We're always looking for ways to improve, so your feedback is valuable to us. We're looking forward to serving you again soon. Thanks for choosing Itoko! Best, Rachel Evaristo
   

   Is this helpful?

5. S

   Shanna VIP

   New York City1 review

   5.0

   Dined on 9 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was all really fresh and delicious. The special cuts of nigiri and maki were incredible. Highly recommend!
   

   • 
   • 

   ItokoResponded on 12 April 2025

   Hi Shanna, Thank you for your wonderful review! Your recommendation means a lot to me. I appreciate your feedback and will continue to work on making each dining experience better. We look forward to welcoming you back to Itoko soon! Rachel Evaristo General Manager
   

   Is this helpful?

6. S

   S

   Portland3 reviews

   2.0

   Dined on 6 April 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Atrociously over priced— mediocre food and cocktails. Great vibes, service was good. Will not return due to value.
   

   Is this helpful?

7. A

   Ama VIP

   Chicago22 reviews

   5.0

   Dined on 6 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Loved every bite I️ ate. The food was fresh and flavorful.
   

   • 

   Is this helpful?

8. S

   Sophia VIP

   Chicago4 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the high-end but comfortable feel of this place, staff were so nice but tbh portions were so small. Nonetheless, delicious food and would be a perfect HH or date night spot 🥂 The manager Adam was super nice and gave our table a special birthday treat which was so nice and fun. Will def be back
   

   ItokoResponded on 12 April 2025

   Hey Sophia, Thank you so much for your wonderful review! I'm thrilled to hear that you enjoyed your experience at Itoko! I understand that our portion sizes didn't quite meet your expectations. Your feedback is invaluable, and I'll certainly take it into consideration. I'm also delighted that you had a special birthday treat for your table, and hope to see you again soon, perhaps for another date night spot or even a dinner at Itoko! Rachel Evaristo General Manager
   

   Is this helpful?

9. H

   Hillary VIP

   Chicago1 review

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful birthday celebration! Itoko made everything so special
   

   Is this helpful?

10. OT

    OpenTable Diner VIP

    Chicago1 review

    5.0

    Dined on 5 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff were fantastic, and the food was as amazing as always. Our waitress and the kitchen were able to rustle up my favorite hand roll off the dinner menu even though it isn’t on the brunch menu. They went above and beyond!
    

    Is this helpful?