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Jade Steak & Sushi - East Bank, Cleveland, OH

Jade Steak & Sushi - East Bank

4.0
4
293 Reviews
$31 to $50
Asian
Cleveland’s hottest new entertainment destination, Jade New Asian & Sushi Bar is located in Cleveland’s vibrant East Bank of the Flats on the water. Perched at the mouth of the Cuyahoga River with stunning views of rowboats, freight ships and Lake Erie, our passionate service in a sophisticated, cosmopolitan environment is the perfect dining and entertainment destination for your celebrations.

Our talented Chefs serve fresh takes on Creative Asian Fusion Cuisine across 3 levels:

Sushi Lounge Floor 1: elevated sushi and cocktail lounge on the first floor.
Dining Room Floor 2: upscale Asian inspired Cocktail Bar, Jade Dining Room and Private Dining Room.
Jade Social Floor 3: rooftop patio Social Club. Closed for the winter season.
For inquiries, kindly email jadeeastbankflats@gmail.com and we will assist you shortly. We look forward to serving you!

Make a booking

2 people

19:00


Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Asian, Sushi, Steak
  • Hours of Operation
    Mon–Thu 16:00–22:30 Fri, Sat 16:00–23:30 Sun 16:00–20:30
  • Phone number
    (216) 815-8700
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Business Casual
  • Area
    Downtown Cleveland
  • Parking Details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, View, Wheelchair Access, Wine

What 293 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.3Food
  • 3.8Service
  • 4.5Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Great for scenic views

  • Cleveland

    Innovative

  • Cleveland

    Great for scenic views

293 Reviews
  1. Andr

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on 28 January 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Treated a friend for a birthday. All the tables got served before we did. They forgot 2 dishes. Brought them with a 40 min delay. Forgot the last dish we ordered which we ended up cancelling. No one offered any desert options. Horrible experience.

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  2. OpenTable Diner

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on 27 January 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 5
    I made a reservation for 4pm since it was available on open table but they don’t open till 5. They called about 2 hours before our reservation and let me know. Everything was great, my only complaint is how smell the appetizer tacos are for the value. They truly are a two bite crispy lobster taco. I think adding a third one would make more sense for how much it costs. Sushi was delicious!

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  3. AndreaH

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on 21 January 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    Very poor service. Disappointing for such a beautiful space

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  4. OpenTable Diner

    Cleveland

    1 review

    2.0

    1 review

    Dined on 20 January 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1
    No heat in the place! Had to wear my coat all through dinner

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  5. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on 6 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience but was charged for something we didn’t order so instead of taking it off she brought up a shot of vodka ???? Neither of us wanted that and seems very odd

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  6. leebee

    Cleveland

    48 reviews

    vip
    4.0

    48 reviews

    Dined on 6 January 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was very enjoyable. Brussels sprouts were perfectly crispy, sweet yet tangy. Spicy Edamame was quite spicy. All sushi was tasteful. Their play on an Asian salad with ginger was highly elevated and fresh. The chocolate pot de crème may be one of the best desserts in Cleveland! The toasted marshmallows on top brought the dessert up a notch. Service was fair/adequate. Quite loud also.

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  7. OpenTable Diner

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on 1 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such a fun New Year’s Eve dinner, excellent food and service and great views.

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  8. OpenTable Diner

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined on 30 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have ALWAYS had a great experience at Jade! It’s downtown Cleveland’s best kept secret. The ambience, the service, the menu- is always on-point!! It’s our go-to place for dinner during our nights out in the town!

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  9. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on 30 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and drinks. Excellent experience. Will return.

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  10. DanaB

    Phoenix

    2 reviews

    2.0

    2 reviews

    Dined on 29 December 2023

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 4
    The food was very good. Service was lacking a bit as salads never made it to table and drinks took a long time. Waiter was very friendly but when asked for the check he asked if we could tip him in cash because he had a flat tire. Very strange and a bit unprofessional.

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  11. ArielS

    Cleveland

    1 review

    3.0

    1 review

    Dined on 23 December 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Brussels sprouts & potato au gratin was delicious I ordered my steak medium and it was more on the medium well side but other than that I’ll be back!

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  12. OpenTable Diner

    Pittsburgh

    1 review

    2.0

    1 review

    Dined on 23 December 2023

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 4
    Disjointed service and avg sushi. Doesn’t know which side of fusion it wants to be.

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  13. OpenTable Diner

    Columbus

    2 reviews

    2.0

    2 reviews

    Dined on 23 December 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Food was ok, service was not that great. The location is the only cool thing about it.

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  14. KristieB

    San Francisco

    6 reviews

    4.0

    6 reviews

    Dined on 18 December 2023

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5
    Food is excellent! Service, on the other hand was extremely poor. Our server was inattentive & the other server working (it was a Sunday night, we were 1 of 4 tables so only 2 servers working) got into arguments with both of his tables. One table was upset over mistakes with their sushi rolls (I think he forgot to put one in so it didn’t get prepared) the other table said they’d been there over an hour and was still waiting on their sushi. We had been there over an hour as well. All things considered, I would still recommend. The restaurant is absolutely gorgeous as it sits right on the water & the food is wonderful!

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  15. lesliej

    Washington DC

    2 reviews

    1.0

    2 reviews

    Dined on 18 December 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Unfortunately, our visit was a huge disappointment. Hardly any customers on a Sunday night . Not busy. Maybe 10 people in the entire restaurant. First the waiter dropped two wine glasses that shattered at our table. Didn’t clearly explain about flat , bubbles or tap water, so we were charged 20 bucks for bottled water, ordered our meals after a lengthy wait . Half the meal came after another lengthy wait . The ceviche sushi was too wet and fell apart . My son and I waited another half hr for our sushi which never came. Some story was made up about dropping it on the steps . Far too expensive for sub par service and products. Our waiter had a coughing spell at the table and turned around and said “ Jesus Christ “ . He eventually took the water and the second half of our sushi off the bill but the bad dining experience will probably keep us away.

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  16. ClevelandLeah

    Cleveland

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 15 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely excellent food, service and ambiance every time I go. HIGHLY recommend!

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  17. HeatherH

    Columbus

    5 reviews

    4.0

    5 reviews

    Dined on 10 December 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Great ambiance! Unfortunately, Our appetizers took forever - which was frustrating bc we were starving lol. Our server was very apologetic and comped our drinks. The lobster tacos were just ok, the crispy rice was the better option . For dinner - I had the short ribs and my husband had the curry chicken. Both were delicious!! Despite the initial wait, we couldn’t have asked for better service. The owner also stopped by our table and said hello. Overall we had a great experience, we would definitely go back.

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  18. TravisP

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on 9 December 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect for a birthday dinner .wife enjoyed. Lot of pictures if you in to that type of thing. Sushi was banging. Steak with spicy rub awesome .bad restroom not on same dinning area. An some wired dishwasher standing out of kitchen. Over all bring your wallet an enjoy.

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  19. AshleyD

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on 8 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere and the food was phenomenal. I will definitely be back soon.

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  20. OpenTable Diner

    Palm Springs

    1 review

    5.0

    1 review

    Dined on 26 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and ambience were incredible. Best sushi I’ve had in Cleveland and the new steaks on the menu were first class. This is my new favorite restaurant in the city!

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  21. DaMirjana

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on 19 November 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    Horrible service and matching sushi. Polite waitress but never came around when we wanted something.

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  22. AlexH

    Cleveland

    17 reviews

    5.0

    17 reviews

    Dined on 18 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing tasty food with great service. Loved the views too!

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  23. AlyxandraM

    Cleveland

    1 review

    5.0

    1 review

    Dined on 17 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was wonderful and service was phenomenal. Our server Mary went above and beyond!

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  24. MadiH

    Cleveland

    1 review

    5.0

    1 review

    Dined on 16 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing good food. Such a nice staff. Beautiful environment. Will continue to keep coming back to Jade

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  25. TerriM

    Cleveland

    1 review

    4.0

    1 review

    Dined on 12 November 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was tasty waiter was excellent and love the decor

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  26. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on 8 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I love the place, food and service was excellent. Highly recommended.

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  27. tayinc13

    Cleveland

    1 review

    1.0

    1 review

    Dined on 5 November 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 5
    very unorganized. i chose this place to celebrate my bday. i had a reservation at 8pm, didn’t get seated until close to 9. Drinks were disgusting instead of waiter being empathetic and removing it from my tab, he decided to argue about it. i will never return back to this place again.

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  28. RachelW

    Cleveland

    1 review

    2.0

    1 review

    Dined on 3 November 2023

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 5
    Food had no flavor. Prices were extremely high for not great food and very small portions. Server was very nice. The ambiance and view was incredible.

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  29. MelissaH

    Cleveland

    1 review

    5.0

    1 review

    Dined on 3 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The sushi was delicious and the people who have commented on the loudness of the chairs are being ridiculous. It’s an industrial atmosphere with concrete floors. The music was cool - modern and hip. Our service was great with the bartender and server taking the time to chat and make us feel very welcome. 100% going back!

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  30. PatD

    Greater Boston

    20 reviews

    vip
    5.0

    20 reviews

    Dined on 22 October 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We dined in the Sushi bar area on the ground floor. We had a nice view of the river and the sunset. We chose the gyozas, the fried chicken and the beef and broccoli stir fry to share between the two of us. We ordered a bottle of Buehler chardonnay. Everything was excellent. The gyozas were crispy and tasty. We chose the pork version. The chicken was sticky and spicy and satisfying. The beef and broccoli was nicely done. The beef was tender, well trimmed and cooked to medium rare. The Beuhler was a good Californian chardonnay. We took home some of the last two dishes; the portions were quite generous. If you like Asian fusion dishes and/or Sushi, the Jade is a great choice.

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  31. Dandy

    Pittsburgh

    14 reviews

    3.0

    14 reviews

    Dined on 14 October 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 1
    The food was tasty but overpriced. The room was very noisy and every move of a chair at table made an excruciatingly loud noise. Some glides would be cheap and solve this problem. Won't dine here again, or recommend it.

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  32. OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on 7 October 2023

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    We went to Jade to celebrate an anniversary. Pretty high expectations. Location is superb. We ran into some issues with delivery of food and drinks and the timing of everything together. Our waiter was great, but had too many tables. The $45 scallops were WAY overly salted, and had to be eaten with chopsticks, because we were not brought new silverware - nobody checked on us. That being said, on an open air day with all the windows open, that view would be amazing. The drinks were really good, and the sushi roll we got was great too.

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  33. SarahS

    Columbus

    25 reviews

    vip
    4.0

    25 reviews

    Dined on 3 October 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Had a great experience here! Loved the restaurant’s vibe and decor. The wagyu sliders were the best part of our meal, so delicious! I had the curry chicken and my boyfriend had the blue crab fried rice. Both were fantastic! Would definitely come here again. I felt it was expensive for the food but the atmosphere made up for it.

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  34. Kelly

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on 29 September 2023

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4
    Overpriced and sushi had way too much sauce in it. It also fell apart and could not use chop sticks with it. No wasabi or ginger on plate. Gyoza was 4 tiny pieces for $15. Did not taste homemade.

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  35. OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on 29 September 2023

    1. Overall 1
    2. Food 3
    3. Service 5
    4. Ambience 4
    Food was good. Get there 1-2 hours before closing though

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  36. OpenTable Diner

    Cleveland

    7 reviews

    vip
    2.0

    7 reviews

    Dined on 27 September 2023

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 5
    The food was subpar for the price. Toro cut of sushi was cheap and young tuna cut. Everything was meh and for 6 people should have been priced like an Applebees meal with remount sides and drinks . Not going back again- food was not up to par

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  37. OpenTable Diner

    Orlando

    1 review

    vip
    4.0

    1 review

    Dined on 26 September 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Restaurant was so empty. There was us and one other table - yet it took over an hour to get our food food was delicious though and loved the ambience of restaurant

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  38. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on 23 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Server and bartender made it a memorable experience for our large group last night

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  39. JohnH

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on 23 September 2023

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 3
    Food as always was delicious. Service was not bad but average and inconsistent. Every drink, appetizer and entree we’ve had was delicious. Price was a little high due to location but at least the quality and taste was amazing to justify after the fact.

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  40. Kota

    Cleveland

    1 review

    5.0

    1 review

    Dined on 23 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Aric was a exceptional waiter if he’s as attentive to all of his customers as he was to us that man is going places. Food was amazing atmosphere was amazing drinks were amazing all I can say is this is a must go spot if you haven’t been there I’ll def be back.

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FAQs

Jade Steak & Sushi - East Bank offers takeout which you can order by calling the restaurant at (216) 815-8700.

Jade Steak & Sushi - East Bank is rated 4 stars by 293 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Order delivery or takeout

Google Map for Jade Steak & Sushi - East Bank

1048 Old River Rd, Cleveland, OH 44113

Dining areas

Additional information

  • Area
    Downtown Cleveland
  • Hours of Operation
    Mon–Thu 16:00–22:30 Fri, Sat 16:00–23:30 Sun 16:00–20:30
  • Price
    $31 to $50
  • Cuisines
    Asian, Sushi, Steak
  • Dining style
    Casual Dining
  • Dress Code
    Business Casual
  • Parking Details
    Public Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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