Due to government guidelines we are only allowing a maximum of 6 guest per booking.
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
Nice atmosphere, great food so many options,and good prices
Lovely food. Friendly staff. Did not have to wait long for the food to be served.
Order the cheese cake took longer than it should of to arrive bit turned up still frozen, got a drink and it literally tasted like soda water
The food wasn't great and didn't taste authentic. The staff were so overworked but trying their hardest (with no breaks!). They started packing the tables away half way through our dinner (which took a long time to arrive). Overall, I wouldn't return.
Absolutely horrendous continuously got order wrong 15/20 minute between waiting for drink and food to be taken. Once food arrived chicken over cooked. Meat dry and no flavouring. Would not recommend to anyone. Ruined my partners birthday meal .
Fantastic food. Service was a little slow but didn’t matter as we weren’t in a rush. We ordered two mains and they arrived about 40 mins after ordering. We were drinking Prosecco and chatting
Lovely food. Service a little slow, but we weren’t in a rush so not a problem.
Went here while fasting - they respected this however still did not listen to any requests made; brought our food out 20 minutes before breaking & still not received my deposit when they advised this will go back into my account!
We booked for 6.00pm on Sunday and was shown to our table straight away. The staff where attentive and very polite.
The food was amazing. The complimentary flat breads and hummus was the best we’ve had.
The chicken liver stater was particularly lovely.
We shared mixed kebabs which was plenty as a sharing dish.
Would definitely return!
In my 55 years this is without any shadow of a doubt the worst dining experience I have ever had. Interestingly practically every table complained about the service and food (lack of food)
If you like waiting an hour then getting the wrong greasy burger this is a great spot
First my five friends and myself were sat at a 4 person table. We were waiting to be seated for 20 minutes even tho we booked a table.
We waited of an hour for our food for only 2 out of 6 of us to received their meal, the rest of us had to wait an extra 20 minutes but we ended up cancelling our meals and going home as the two who had their meals had finished their meals
Tables seated after us were receiving their meals before us, chefs weren’t working by the ticket which is a massive mistake when working in a restaurant!!
Cocktails are OVER PRICED!!!
I wouldn’t recommend eating here!
Really nice food just the portions were abit small I’d love to have more.
Ok Food not amazing , staff friendly overall experience OK.
Was awful will not be going back.
Service was very poor
Food average at best
Got trapped in the ladies toilet when my mom made a complaint the manager dismissed us.
Worst service iv ever seen, first of all they made us wait 30 mins to even get seated then once we were seated they told us the food would be 40 mins, our drinks never arrived and they eventually told us theyd been given to another table, the manager was extremely rude and just a horrible person. Worst service in manchester which is a shame because the food was actually nice
Food was great, however service absolutely appalling. Plates lifted before food finished, despite the fact we waited a long time on starters and mains including drinks!! Very abrupt and rude waiter who had no communication skills or empathy. Such a shame as the food is gorgeous, but due to the service I wouldn’t return again.
We had a reservation and still had to queue for 45 minutes to get our table.
We ordered some cocktails to start with and suddenly they told us they had closed and cleaned the bar, so they could not be bother preparing more cocktails because they didn't want to clean again.
We ordered some starters and mains. While we were waiting for the food, a waitress approached us to say that they had just run out of all mains. We were about to leave without having dinner when suddenly the same waitress came to tell us that there was only one main available.
They also gave us a wrong bill.
Finally we had dinner and the food was good, but the whole experience was not worth it.
I wouldn't recommend it.
Arrived the restaurant 10 minutes before our reservation. A very uninterested manager asked us to join the queue. In front of us there were 6 other reservations who had their tables booked for earlier times. We waited for our table for just over an hour with the rest of the ever growing queue of reservations. The manager who was at the door during all that time made zero effort to attend the guests or manage any of the guests' expectations.
Once finally we were at our table, we ordered some cold starters (which only required plating with no prep) and two main courses with a single side. Our starters didn't arrive for 40 minutes. Not only late but out of 4 mezzes we have ordered, only 3 of them was brought to us. Two of the mezzes were very tasty but this was the only good thing about our whole dining experience.
Half an hour after finishing our starters, I asked the waiter about our mains. First the side dish arrived but upon realising our food was not on the table yet, the waiter returned back to the kitchen with the side order. 10 minutes later he arrived with only one of the mains and by this stage the side dish was already cold. The second main dish didn't arrive for another 10 minutes. The mains were tasty but some of the grills on our plates were cold - they were clearly not grilled and plated at the same time.
I can understand things can sometimes go wrong BUT from what I could see, all the customers were waiting and complaining that night. No one was attending any of the customers and there was a clear lack of effort from the management to fix their issues with service. We had no apologies from anybody at any stage.
If you are looking for nice service with good food, look somewhere else.
Unfortunately after waiting an hour for a pre booked table, the drinks that we wanted weren’t available, and neither of the meals that we wanted were available either. The reason given for the food not being available was that it “takes too long to make”? Maybe take these items off the menu if not prepared to serve it??The drinks were 90% ice despite asking for no ice. Food was average at best. Not a great experience at all.
The food was amazing as was the atmosphere, however the service was slow and for most of the night it seems we didnt even exist to the staff not even coming close to our table. We waited approx 2 hours for our bill and towards the end of the night there was no gray goose left or pornstar martinis. Despite this my girlfriend and i had a wonderful time and the food definately made up for the service.
Hard to be annoyed as they were very busy, but the wait was 2 hours and a few meals didn't arrive and were cancelled. Would not return unless they were appropriately staffed.
Food & cocktails were beautiful, staff were fantastic & friendly & we had a fun evening!
We had to wait 45 min to be sat. 20
Min for food, food came before drinks owner doesn’t care, not enough staff
Staff was so lovely
Wouldn’t eat again here, long wait, dirty glasses, warm wine as they ran out of ice, food was terrible made us bad the next day, and overly priced. I understand Covid restrictions and the situation but other places are doing it a lot better. They didn’t even check us in as attending our reservation and had to sort all that out so we didn’t get charged extra
It was my first time visiting Jasmine Grill. The staff were very friendly and welcoming. The food was absolutely delicious!
I wasn't keen on the outdoor sitting aspect. The back street was noisy, overwhelmingly busy and the overall energy was erratic. I fully acknowledge wasn't the restaurant's fault but due to government guidelines as per Covid. However, it did impact the 'ambience' aspect. I look forward to returning when indoor dining is allowed. As mentioned before, the food was delicious...fresh, delicate and the presentation was perfect. Highly recommended.
Very bad service, gave us the wrong orders on drinks. we ordered 2 hot starters, but it took 40 mins to arrive, then they were both cold. food flavor was good, just too salty. very poor service, there was no apology whatsoever, never going back there again sadly.
worst service of my entire life, staff was extremely rude and incompetent. food had not arrived for two hours and when asked about it, staff did nothing about it and claimed it was not their problem and did not offer any type of apology.
do not recommend in the slightest if i could i would give this 0/5. overpriced drinks as well!
Food was good. However, seating arrangements weren’t so great! We were seated towards the back - where one end of the table seating is too high up and therefore caused further back problems.
Other than that, great service!
The restaurant didn’t have a cosy dinner vibe and we’re told quite late that what two of us had ordered wasn’t available. The salad that comes with the grill isn’t a traditional salad and that is the only side you get. The food is way to pricey for what you are getting.
Very friendly restaurant with really excellent Lebanese food and great value.
Great experience would return and recommend lovely food
Good atmosphere, nice food, good flavours and friendly staff.
The best service! Surprised us with a birthday song and dessert platter :)
Had a lovely evening here, the food was amazing and very reasonable, the offer of buy one bottle of wine get the 2nd half price was taken advantage of, the staff were friendly, we will definitely return to this restaurant.
Booked a table, we got to the restaurant and it was closed...
This was our first visit to Jasmine Grill and it won't be our last! The dining room was lovely and spacious and tastefully decorated. The waiting staff were very friendly and knowledgeable about the menu - which is pretty substantial. Plenty of choice of Lebanese, Turkish and some Mediterranean dishes; every dish we ordered was delicious. I wish I'd had more room for food! Still, we'll visit again to try some of the other dishes we fancied.
Very good food. Great service despite us being the last table of the night.
The food was amazing. The staff were so friendly and welcoming. Definitely coming back
Amazing food quality, we really enjoyed everything. Best lamb chops I ever had!
Having asked me to confirm in the morning that I still wanted the table, they rang me in the evening to say that they would in fact be closed. In fairness, they were most apologetic and I wasn't put off going - but then to send this message does seem incompetent?
Jasmine Grill does offer delivery in partnership with Deliveroo and Just Eat. Jasmine Grill also offers takeaway which you can order by calling the restaurant at 0161 236 6771.
Jasmine Grill is rated 3.7 stars by 115 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.