Jasmine Grill

Sort by

Filters

1. MJ

   MrJeffBlair

   Manchester

   38 reviews

   vip
   5.0

   38 reviews

   Dined on 27 January 2022

   overall5food5service5ambience5

   Excellent food, service & atmosphere! ⭐⭐⭐⭐⭐

   Report
2. L

   Lucy

   Manchester

   1 review

   2.0

   1 review

   Dined on 31 December 2021

   overall2food1service2ambience2

   The bread for the starters was cold and too large in size. The hummus was fresh and tasty but the kibbeh was really cold and definitely not fresh. We asked for a warm portion but it took so long that it arrived after the main course was served. The maklubeh was tasteless and again not fresh whilst the kofta casserole had chips in it!! Baklava was fine. My drinking glass was dirty and had to request a clean one and a bit of a blue tissue was left on my saucer.I wouldn't go back here ever again.

   Report
3. KF

   KarimahF

   1 review

   5.0

   1 review

   Dined on 10 December 2021

   overall5food4service5ambience5

   Amazing service, ambience and music! Great authentic food, could not recommend enough!

   Report
4. R

   Raymaker

   London

   21 reviews

   2.0

   21 reviews

   Dined on 4 December 2021

   overall2food2service1ambience4

   Too busy, no social distancing, lots of management staff not really doing anything just going in and out of the office up the stairs. Food was very average and greasy. Service took literally hours to get anything. Place felt dirty. Toilets were past the kitchen that looked out of control. It actually looked like a night club that had been turned into a restaurant. Seen better days

   Report
5. OT

   OpenTable Diner

   Edinburgh

   3 reviews

   4.0

   3 reviews

   Dined on 4 December 2021

   overall4food5service4ambience4

   Great food, served very quickly to start, wanted another drink and pudding but nobody came back to the table after delivering food, so we went to the bar and paid, they were very busy tho, we would go back and that says a lot!

   Report
6. JP

   JulieP

   1 review

   4.0

   1 review

   Dined on 27 November 2021

   overall4food4service4ambience4

   Lovely meal - enjoyed ourselves Would go back and explore the menu further

   Report
7. NC

   NickiC

   Warwickshire

   2 reviews

   5.0

   2 reviews

   Dined on 13 November 2021

   overall5food5service5ambience5

   A really lively and fun place for a Saturday night! The staff were friendly the food great & the belly dancing was great fun!

   Report
8. A

   Adamrs

   Manchester

   3 reviews

   5.0

   3 reviews

   Dined on 7 November 2021

   overall5food5service5ambience5

   The food was superb, cooked the way it should snd portions were great! Service and timing on point Would highly recommend

   Report
9. OT

   OpenTable Diner

   Liverpool

   1 review

   5.0

   1 review

   Dined on 6 November 2021

   overall5food5service5ambience4

   Great food, good service and good atmosphere

   Report
10. LJ

    LJO12

    Manchester

    1 review

    3.0

    1 review

    Dined on 30 October 2021

    overall3food5service1ambience2

    Food good. Waiting service wasn’t good at all

    Report
11. OT

    OpenTable Diner

    London

    8 reviews

    5.0

    8 reviews

    Dined on 23 October 2021

    overall5food5service5ambience5

    We visit at least monthly and it always delivers - food is amazing, service is friendly/reliable, the ambience (particularly on a Saturday evening with the belly dancing) is great and the prices are very reasonable! Try it!

    Report
12. c

    chantellec

    1 review

    1.0

    1 review

    Dined on 16 October 2021

    overall1food2service5ambience2

    Food was cold had to be sent back. When falafel came back it had clearly just been refried and was as hard as a golf ball. waitress marie is an asset to the business helpful and gracious. Starters were nice mains left a lot to be desired wont be returning

    Report
13. F

    Foodgloriousfood

    Derbyshire

    10 reviews

    3.0

    10 reviews

    Dined on 9 October 2021

    overall3food3service1ambience4

    We arrived early and ordered drinks in the bar - these arrived later at our dinner table after our starters. Food was tasty but we'd finished our meal before the bottle of wine arrived! We had asked twice and then went up to the bar itself but still no joy. One of our group fetched our ordered bottle of water off the bar in the end as it didn't arrive with the wine (again requested before our mains). The staff were pleasant but obviously there either weren't enough of them or they were badly organised. The entertainment was fun and the atmosphere was lively. All in all the meal was good value, shame about the VERY long wait for drinks.

    Report
14. J

    John316

    1 review

    4.0

    1 review

    Dined on 25 September 2021

    overall4food3service5ambience3

    The food didn’t taste fresh when it arrived. The restaurant was empty so service was very quick

    Report
15. BM

    BernadetteM

    Manchester

    1 review

    5.0

    1 review

    Dined on 25 September 2021

    overall5food4service5ambience5

    Great menu selection. We dined as a family with some who preferred pizza over grilled meat. The hummus meze was outstanding. Best baklava I’ve ever eaten and the staff were absolutely lovely. My mum got a lovely rendition of Happy Birthday. We will return!

    Report
16. g

    ghanim98

    Essex

    1 review

    1.0

    1 review

    Dined on 18 September 2021

    overall1food3service1ambience3

    Very slow service , waitress even doesn’t know the name of the plates she is servicing , NOT LEBANESE FOOD IT IS TURKISH GRILLS

    Report
17. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 18 September 2021

    overall1food1service1ambience1

    Awful, wouldn’t even recommend it to anyone. Waited 1 hour for olives, when my main arrived it was terrible to the point that I didn’t even eat much of it and started making an order on Uber eats due to the lack of flavour. Management needs to sort it

    Report
18. ES

    EmmaS

    London

    1 review

    3.0

    1 review

    Dined on 18 September 2021

    overall3food4service1ambience3

    Good food. Service didn't match. A bit faulty towers...

    Report
19. OT

    OpenTable Diner

    Manchester

    2 reviews

    1.0

    2 reviews

    Dined on 18 September 2021

    overall1food1service1ambience1

    Worst experience I've ever had in a restaurant and really disappointed as have been on two previous occasions with no issues. You could tell the staff were stressed and frazzled as soon as we arrived. We had to ask to order drinks after half an hour wait. It was over an hour and a half later and no food had arrived. I spoke to the manager and asked how he was going to compensate such a long wait. He said he would make a decision when he looked at our final bill. I suggested he could offer the table a round of drinks while we waited for our food. I'd like to point out only 2 of 5 members of the party were drinking alcohol. The manager did not want to do this. I suggested he could atleast offer the lady who was 9 months pregnant a drink. We had been there coming up to 2 hours. He asked what she was drinking which was a mocktail. He stated this was too expensive- juice?! One of the staff snatched a plate out of one of our guests hands when it was offered to her to help clear the starters and stormed off when comment was made about it. It's also worth mentioning that the starters were cold. These are just a few of the things that happened in the horrid 2 hours we spent there. I've never felt so disgusted that I left a restaurant without paying anything.I can sympathise with being understaffed given the current climate but not when the attitudes STINK and the bit of food we did have was below par though even if it had been amazing it wouldn't have been enough to justify a return visit. The manager has since suggested we "drank too much wines and cocktails." Too be clear the drinks order was one coke, a peppermint tea, one MOCKtail and one bottle of wine. To the "manager" you're out of order for suggesting we were purely out to get free food and drinks as I will be clear about on my Google review. You know nothing about customer service which also reflects in the staff. No amount of training will convert those who lack human compassion as you have displayed

    Jasmine GrillResponded on 23 September 2021

    We understand your concern, your friend who was with you already made a review before about the same issue but both of you forgot to mention that you guys left without paying anything of all the wines, cocktails, drinks & starters you consumed. We know our lacking was short of staff and because of that we were late in the services on that day and we have resolved that issue now, At least you could have showed some courtesy and pay what you have consumed first before giving such kind of reviews.

    Report
20. IN

    IqNz

    1 review

    2.0

    1 review

    Dined on 15 September 2021

    overall2food1service3ambience1

    The starters were quite bland (shrimp and calamari). The main that I had (Turkish mixed grill) didn’t have a lot of flavour and just felt heavy. My friend had the chicken Alfredo pasta and it was quite cold and again, didn’t have much flavour to it. The restaurant itself had a very dead vibe. I wouldn’t go again.

    Report
21. OT

    OpenTable Diner

    Exclusive

    1 review

    vip
    5.0

    1 review

    Dined on 12 September 2021

    overall5food5service5ambience5

    Really good food and service

    Report
22. MH

    MollyHasADolly

    1 review

    4.0

    1 review

    Dined on 8 September 2021

    overall4food5service3ambience4

    Food was absolutely delicious! If I lived nearer I’d come all the time. From the hummus to the lamb chops everything was lovely. The only criticism I have was that there were only 2 people serving and 1 was brand new and didn’t know what to do, leaving the other lady to serve everybody which meant it was a little slow. But not email pace, they got it done which I was honestly impressed by. I assume that COVID caused staffing issues like it has for everyone so this is completely forgiven, it was worth the short wait!

    Report
23. OT

    OpenTable Diner

    Manchester

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 3 September 2021

    overall5food5service5ambience5

    Amazing service amazing food live music which made the vibe fab & the restaurant was beautiful too - 100% recommend😍

    Report
24. OT

    OpenTable Diner

    Manchester

    1 review

    4.0

    1 review

    Dined on 14 August 2021

    overall4food5service5ambience5

    Great portions (including the starters!)

    Report
25. S

    Sums

    1 review

    1.0

    1 review

    Dined on 20 July 2021

    overall1food1service2ambience1

    Sat right under aircon was really cold, food was cold all food didnt come ontime, we ce there before others but our food took longest, there was only 3 of us? , staff looked like they didn’t wanna be there and moody. Overpriced for what it was

    Jasmine GrillResponded on 28 July 2021

    Dear Customer, We are extremely sorry about your experience, we have been asked specifically by some customers to switch on the AC to the max due to extremely hot outside. as for the price which item you think we are charging more, comparing prices with like wise restaurant in city center our prices are still way too low compare to them.

    Report
26. KK

    KarenK

    1 review

    4.0

    1 review

    Dined on 17 July 2021

    overall4food4service5ambience5

    The food was excellent and our server was very friendly and helpful.

    Report
27. C

    Carol

    1 review

    2.0

    1 review

    Dined on 16 July 2021

    overall2food2service1ambience2

    Place is not too bad, however, the food took at least 50 minutes to come to the table and it was quite disappointing. There weren't many people in the restaurant so not sure why it took so long. Waitresses were a bit rude and rushed even though the place was very quiet. Food wasn't tasty and it was expensive for what was offered. Not the worst experience but wouldn't come back.

    Report
28. S

    Soph

    1 review

    4.0

    1 review

    Dined on 15 July 2021

    overall4food4service5ambience4

    Lovely food, a bit overpriced for what it was though, lovely staff very polite and friendly!!

    Jasmine GrillResponded on 28 July 2021

    Thanks for your kind appreciation

    Report
29. a

    alishazia

    1 review

    2.0

    1 review

    Dined on 10 July 2021

    overall2food4service1ambience2

    We had booked a table in advance however when we got here we were told there were no tables available. At first we were asked to sit downstairs where the chefs cook and the environment was very dead. We were then seated at a bar table, very small, wasn’t secure. It took over and hour cos our food to come as they had forgotten about our order. The waitress who showed us to our table didn’t seem very friendly. Other people that came after us were seated in the actual restaurant. Only in the middle of eating our mains we were asked if we wanted to sit at another table. Overall I wouldn’t come here again due to the lack of good service, food was nice though.

    Report
30. DM

    DavidM

    1 review

    4.0

    1 review

    Dined on 10 July 2021

    overall4food4service5ambience5

    Great restaurant with good value. Our first time with this cuisine which we enjoyed. We thought the food and plates could be a bit warmer otherwise it would have been 5 stars

    Report
31. SB

    SophieB

    1 review

    4.0

    1 review

    Dined on 10 July 2021

    overall4food5service4ambience4

    Gorgeous food. We sat there for about 45 minutes before I went to find someone to ask for our order to be taken. Great experience though, I would recommend

    Report
32. OT

    OpenTable Diner

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on 3 July 2021

    overall5food5service5ambience5

    The food is amazing!

    Report
33. CF

    CallyF

    1 review

    2.0

    1 review

    Dined on 3 July 2021

    overall2food1service1ambience1

    I’ve been here before and loved the food, went back at the weekend the service was soo bad was waiting at the table for ages just for someone to take our order, even though the place was dead. Our mains came the lamb chops were fatty, my partner had the lamb skillet which was that tough he couldn’t eat it, it took someone atleast half an hour to come over to us to see if our food was ok which we told them we wasn’t happy, and they didn’t charge us for my partners main. Was really shocked at how bad the service and food was considering I’ve been before and have told everyone how amazing it was.

    Report
34. r

    rabiahk

    1 review

    4.0

    1 review

    Dined on 3 July 2021

    overall4food4service5ambience4

    Lovely service and food, the temperature was a bit high

    Report
35. MM

    MaureenM

    Manchester

    1 review

    5.0

    1 review

    Dined on 2 July 2021

    overall5food5service5ambience5

    Chef Alex is the best Amazing staff!The food was great too I would definitely come back!

    Report
36. OT

    OpenTable Diner

    Manchester

    1 review

    5.0

    1 review

    Dined on 25 June 2021

    overall5food3service4ambience4

    The staff was attentive and courteous

    Report
37. TS

    TamaraS

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 12 June 2021

    overall5food5service4ambience5

    Nice atmosphere, great food so many options,and good prices

    Report
38. SN

    ShaNa

    1 review

    3.0

    1 review

    Dined on 12 June 2021

    overall3food3service3ambience3

    Lovely food. Friendly staff. Did not have to wait long for the food to be served.

    Report
39. OT

    OpenTable Diner

    Manchester

    1 review

    2.0

    1 review

    Dined on 15 May 2021

    overall2food2service2ambience4

    Order the cheese cake took longer than it should of to arrive bit turned up still frozen, got a drink and it literally tasted like soda water

    Report
40. M

    Mnx73

    1 review

    2.0

    1 review

    Dined on 2 May 2021

    overall2food2service2ambience1

    The food wasn't great and didn't taste authentic. The staff were so overworked but trying their hardest (with no breaks!). They started packing the tables away half way through our dinner (which took a long time to arrive). Overall, I wouldn't return.

    Report