Joules Bar and Restaurant at Clarence Court Hotel

3.9
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16 reviews
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£25 and under
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International
Joules is the perfect place to meet and relax. Whether it is a leisurely breakfast, a fantastic coffee with friends, a light bite, a quick drink or lingering over a sumptuous dinner we really do have it all. We are passionate about our food with fresh local produce used as much as possible and our Pizzas are the best in town!

Situated within Clarence Court Hotel, Joules Restaurant benefits from the original features of this character property but brought up-to-date with stylish, contemporary touches. With a separate bar area where diners can relax to enjoy a drink before or after their meal as well as a lounge with comfortable armchairs where you could indulge in a Joules special signature cappuccino, the décor is a contrast of simple, fresh colours and modern artwork and lighting, combined with vibrant red, striped and patterned silk upholstery, creating a sumptuous yet relaxed feel.

Serving Italian influenced cuisine.
What 16 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.2
food
4.3
service
3.6
ambience
4.0
value
Noise · Quiet
83% of people would recommend it to a friend
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PR
1 review
Dined on 3 October 2019
Overall4food4service5ambience3

We were surprised to discover that Joules restaurant had no record of our booking when we arrived; fortunately it was not busy and we were able to be accommodated. But this is a bit disconcerting as to whether I use 'OpenTable' again.

SG
London
2 reviews
Dined on 1 October 2019
Overall4food5service5ambience1

Sadly very empty hence no ambience st all. I had the king prawn fajita which was excellent. It came with guacamole. Sour cream and salsa and made specifically to your liking. I went for mild and it was just right. Desserts were lovely too. Service was excellent and the staff were lovely

JT
Yorkshire
1 review
Dined on 13 September 2019
Overall5food4service5ambience5

Excellent meal. Cosy, felt comfortable there. Good value for money. Excellent service thankyou.

PC
London
3 reviews
Dined on 28 June 2019
Overall1food1service1ambience1

Service was slow, food was mediocre, atmosphere was uninspiring. Sorry.

Joules Bar and Restaurant at Clarence Court Hotel
Responded on 10 July 2019

Thank you for taking the time to leave a review. I am genuinely sorry that you found the service to be slow and the food to be mediocre. We do cook everything fresh to order which at busier times can mean that food takes some time to come out, however we always do our best to ensure that food is to a high standard. Therefore it is disappointing to receive negative comments. If you had commented at the time, we would certainly have done our very best to rectify any issues. Kind Regards.

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OT
Hawaii
2 reviews
Dined on 16 June 2019
Overall1food1service1ambience1

The doors were locked shut. They did not honor our reservation

SC
1 review
Dined on 5 May 2019
Overall3food4service3ambience2

Visited on a Sunday evening and it was very quiet with only a few other guests in the restaurant. The food was good, I had mini rack of ribs (meat fell off the bone and the sauce was very tasty) to start. Main was chicken and prawn fajitas which were fine and still sizzling when they arrived and you could specify how spicy you wanted them which was a nice touch. Finished off with a cake dessert but that was still a little frozen inside but nice enough. Wine was not too expensive.

Overall cost was about £80 for 2 including wine.

Service was rather slow considering how empty it was and ambience was a little lacking as a result too, but on the upside it was quiet so easy to talk.


Worth a visit but perhaps on a night other than Sunday

ER
Isle of Wight
1 review
Dined on 20 April 2019
Overall5food5service5ambience5

The food was excellent and the service spectacular. The Canadian man that served us was really nice and nothing was to much trouble for him. Would definitely return and recommend.

OT
Gloucestershire
3 reviews
Dined on 31 March 2019
Overall4food4service5ambience3

Nice food with an ambitiously wide menu . I had lovely, very nicely cooked and flavoured swordfish and my daughter had a very large burger. The only disappointing thing was the garlic bread which wasn’t very garlicky.
The host was lovely and very entertaining without being intrusive.
Decor a bit tired but it was quite quaint and quirky.
Overall it was a lovely lunch with nice food.

MI
1 review
Dined on 13 March 2019
Overall5food5service5ambience5

Thank you for looking after us after racing last Wenesday your service was amazing nothing was too much trouble.The food was gorgeous i had the sirloin and chips with garlic mushroom sauce i dont know how you cook the chips but they were the best ive ever had.Background music that was playing was great too love a bit of float on by the floaters.! You will definitely be seeing us next year thanks again.Mick Smith.Mansfield.

BH
Essex
120 reviews
Dined on 11 March 2019
Overall3food3service4ambience3

First visit for us. New assistant chef in the kitchen and it showed. Meals were slow to arrive and mixed in quality. We had a very good starter and a very moderate starter. Similarly with the main courses, one was very good and the other again rather uninspiring. By the dessert course we only went for the Profiteroles and they were served still frozen as the pressure evidently mounted in the kitchen. We ordered a couple of liqueur coffees, one turned up cold and the other a glass of straight liqueur, so another disappointment. A number of customers on adjoining tables were struggling by this point. On the positive side, the Manager certainly recognised the problems, was very apologetic and made every effort to rectify the problems. Yes it was busy but not full and it was the start of the Cheltenham Festival race week so was to be expected.

OT
London
9 reviews
Dined on 3 March 2019
Overall5food5service5ambience4

We went here for my birthday and we had an amazing time. The restaurant wasn’t busy but we had fantastic service and the food was outstanding. All in all I can highly recommend this establishment and I give it five stars. Fabulous !

G
London
4 reviews
Dined on 2 March 2019
Overall5food5service5ambience5

The whole evening was a very pleasurable experience and from the welcome we were made to feel at home and like nothing was too much trouble. can't say enough goods things about the whole team and meal was lovely as well.

RJ
1 review
Dined on 14 February 2019
Overall5food5service5ambience5

Great food. Great veggie pizza. Suberb steak. Calamari was tender. Great service.
Thank you Scott. We'll be back again

CB
Gloucestershire
1 review
Dined on 24 January 2019
Overall5food5service5ambience5

We would absolutely recommend Joules Bar and Restaurant at Clarence Court Hotel, in fact we have already invited friends to come with us when they return from a cruise, as we can’t wait for a return to this lovely restaurant ourselves - the extensive menu was fully avaialable too. The food was outstanding, beautifully cooked and totally fresh, the service was excellent, as was our host, the wonderful conversationalist, Scott, with a goldmine of incredible information on popular music going back through many decades. The background music was awesome and inspired some excellent conversations making this a thoroughly enjoyable evening and experience all round. What an incredible find, lovely place, lovely food, magnificent host and a very affordable and extensive menu.

LT
Gloucestershire
1 review
Dined on 19 January 2019
Overall5food5service5ambience4

Had dinner and breakfast here while staying at the hotel and both meals were fab. Host was lovely and welcoming and accommodated our food needs.
Service was great too.
Clean and tidy restaurant made easier being within the hotel.

OT
1 review
Dined on 28 December 2018
Overall5food5service5ambience4

We eat here a lot
The food is freshly cooked with a menu to suit most people’s taste
Meat from the grill pizzas pasta and a good choice of starters and
desserts
Staff are extremely friendly and you can spice your meal how you like
Good selection of wines and beers and for Cheltenham the price is very reasonable
On site parking makes it an easy option in Cheltenham and you are near enough from the town to walk there